Beyond "2.0“ Evolving to the Next Level of Amazing Library

Service

Cliff Landis, Web Services LibrarianGeorgia State University

http://clifflandis.net/

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It’s not enough to just create an account.

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It’s not enough to shove your bad services into a new place.

What were you thinking?http://www.flickr.com/photos/80039525@N00/538900892

Why do you use emerging technologies in your library?

•Because everyone else is doing it•Outreach•Service

Why do you use emerging technologies in your library?

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The librarian approaches to new ideas…

The Planning ApproachTakes too long; jump through hoops;

eventual success or failure

The Committee ApproachExploit the “What If” weakness and DESTROY!!!http://www.flickr.com/photos/49503180328@N01/2299526206

The Evolving LibraryTry, assess, reflect…Try, assess, reflect…Repeat ad victorium

Action Steps

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TryYoda was wrong…

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Be fast

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Be human

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Don’t over-plan

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AssessDo you like me?

Yes

No

Maybe

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You can’t measure progress without

measuring

Write assessment into your plans

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Get user feedback (and use it)http://www.flickr.com/photos/17671297@N00/1781605101

Write a 3-Minute Plan

Reflect

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BE WILLING TO FAIL. Not every idea can succeed.

Think back to your most amazing user experience… What made it special?

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KEEPING UP WITH CHANGE

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http://www.educause.edu/Resources/ECARStudyofUndergraduateStuden/217333

FINAL THOUGHTS

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Be willing to do the work

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Evolution will take care of the bad ideas.

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Create a Culture of Innovation

Create a culture of

innovationwww.flickr.com/photos/21745851@N00/389396046

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