beyond hashtags: upping your social media game for enrollment

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© 2016 Enroll America | StateOfEnrollment.org May 12, 2016 Beyond Hashtags: Upping Your Social Media Game for Enrollment

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Page 1: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

May 12, 2016

Beyond Hashtags: Upping Your Social Media Game for Enrollment

Page 2: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

Our Panelists for Today

Katie Benzur

Insure GA

Conor Gaughan

Out2Enroll

@Insure_GA@Out2Enroll

ThesalieDumlao

Enroll America

@GetCoveredUS

Page 3: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 3

The Rise of the Nation of Multi-Screeners

75% of a person’s waking hours are spent with major media channels

9 out of 10 people use more than one screen to accomplish a task over time

Source: eMarketer, 2015 Channel Report; Google, Multi-screen Usage Report

Page 4: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

Social as a Reach Amplifier

156.5M(up 2.9% from 2014)

US Internet Users259.3M

up 2.5% from 2014

US Social Network Users

179.7Mup 3.7% from 2014

60.3Mup 14.8%

52.9Mup 9.4%

4 Source: eMarketer, “US Digital Media Useage: A Snapshot of 2015”

Page 5: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

Platforms Built for Engagement

5 Source: Comscore, 2015 Social Stats; BufferBlog, ”We Live in a Visual World”

Page 6: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

The Need for Breakthrough Content

6 Source: pennystocks.la/internet-in-real-time; 12:58am EST 5/6/16

Page 7: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

WHAT WAS YOUR MOST SUCCESSFUL SOCIAL OUTREACH EFFORT IN OE3?

Page 8: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 8

Let’s hear from Insure GA…

Capitalizing on the Finale Event for reach and engagement

• WoM works! Doubled the amount of FB fans

• 10,300 reach through social posts

• 15,800 through the event

Page 9: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 9

Collaborate to maximize the momentum of the campaign

• Success! Doubled the amount of daily impressions from OE2

• Continual testing to find what works

• Collaboration and orchestration of outreach

What about Out2Enroll?

Page 10: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 10

And, what about Enroll America?

Word of mouth really works!

• Highest daily impression (Dec 15 deadline)

• Become part of the Digital coalition group to bolster impact

Page 11: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

HOW DO YOU KEEP COMING UP WITH SO MANY GOOD IDEAS?

Page 12: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 12

Think strategically from the start!

Page 13: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 13

Seek out inspiration

Page 14: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 14

Have FUN with your audience

Page 15: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 15

REALLY connect with your audience

Page 16: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 16

ALL of your audiences

FB: 35K reach in 1 day!

Educate!

Page 17: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

WHAT ARE SOME GOOD TOOLS TO MEASURE PERFORMANCE?

Page 18: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org 18

Page 19: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

WHAT CHALLENGES DO YOU THINK WE’LL SEE AS WE MOVE TOWARDS AND THROUGH OE4?

Page 20: Beyond Hashtags: Upping Your Social Media Game for Enrollment

© 2016 Enroll America | StateOfEnrollment.org

Q&A WITH OUR PANELISTS