bhge customer training official presentation senza video...• project timeline applicable on all...

27
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2017 Baker Hughes, a GE company, LLC - All rights reserved. Customer Training Partner on Talent Development

Upload: others

Post on 28-Jun-2020

5 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2017 Baker Hughes, a GE company, LLC - All rights reserved.

Customer TrainingPartner on Talent Development

Page 2: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

2

Talents as Company Financial Asset

Human Capital is the key contributor on Production, reliability and Efficiency

Operational Excellence is a combination of Fleet

Reliability and Human Capital

Digital industrial revolution is changing

the learning habits and boosting the skills to be

successful

Page 3: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Co-creating the added value to be partners

TECHNICAL

EXPERTISEa proven quality

reputation as Original

Equipment Manufacturer

GLOBAL PRESENCE

REGIONAL ROOTSa wide network of facilities

and capabilities to be close

to you

STRUCTURED

APPROACHa comprehensive portfolio

to develop the skillset to

succeed in an evolving

environment

CONTINUOUS

INNOVATIONa passion to develop

innovative solutions to

leverage the opportunities

of digitalization

3

Page 4: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Fullstream Training solutions

4

EXPLORE

EXTRACT

TRANSPORT

PRODUCE

REFINE

DISTRIBUTE

A structured training approach that leverages our

capability as a fullstream company

A fully comprehensive range of training solutions on all

the segments of the value chain

An expanded knowledge to develop new oil & gas

talents

Page 5: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

A global presence with local roots

Page 6: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Copyright 2018 Baker Hughes, a GE company, LLC (“BHGE”). All rights reserved.

6

Customer Training – Partner on talent development

HOURS OF TRAINING BY AREA (2017-2018)Man Hours ‘000

MENA

T

SS

A

NAM

ASIA

13

ANZ

2011

16

7

3

52

13

2017

45

EU&CIS

2018

12

LATA

M 95

MAN HOURS OF TRAINING BY YEARMan Hours ‘000

6

100+ BHGE Customers

~4800 Attendees

ATTENDANCE in 2018

TPS Customer Training at a glance

2018

103

2019 exp.

124

Page 7: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

7Customer Training – Partner on talent development

A suite of training solutions to excel in oil & gas industry

• Customized training (job roles, expertise,

fleet,...)

• Leadership & Functional training

• eTraining

• Virtual Training

• Distance Learning

• Mechanical Hands-on training

• Simulation activities on control systems

• Certified program for control room operators

• Tutorship on-the-job training

Practical and certifications Digital services and assetsTheoretical classes

Page 8: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Theoretical Classes

February 1, 2019 8

Page 9: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

9

Customized Technical Training

BENEFITS

Starting from a in-depth analysis of customers’ needs and

requirements, BHGE techcnical experts design and build

training paths tailored on each trainee.

Tailored path on:

• Audience level

• Job role and year of experience

• Engineering documentation

• Project timeline

Applicable on all the Operation & Maintenance

Conducted worldwide, on-site or in BHGE

Training centers

Structured approach with technical competency

mapping and report-out

SUPPORTED BY BHGE LEARNING PLATFORM

Page 10: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Leadership & Functional training

February 1, 2019 10

•Project Management

•Team building

•Effective Coaching Skills

•Developing Essentials Leadership Skills

•Change Acceleration Process

•Facilitation Skills

•Presentation Skills

•Influencing skills

INSPIRINGMANAGING & COACHINGBUILDING

BENEFITSTailored path on:

• Audience level

• Job role and year of experience

Conducted worldwide, on-site or in

BHGE Training centers

A complementary development to

empower team member and team leaderBoost effectiveness and motivation

with interactive experiences

GE’s proven curriculum

Page 11: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Practical Training

February 1, 201911

Page 12: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

12

12

BENEFITS

Practical course to complements the theoretical teaching and to

offer a unique opportunity to gain hands-on experience on BHGE

machines and control systems.

Practical Training

Practical experience on real equipment in a safe and

consequences-free training environment

Applicable on Operation & Maintenance and

troubleshooting topics

Control system simulation activities can be conducted

worldwide, on-site or in BHGE Training centers

Boost effectiveness and motivation thanks to learning-

by-doing methods

MOVING THE LEARNING EXPERIENCE TO PRACTICAL LEVEL

Page 13: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

February 1, 2019 13

• Centrifugal Compressor (BCL)

• Heavy Duty Gas Turbine (MS5002C & MS6001B)

• Steam Turbine (SC1-8)

• Aero Derivative Gas Turbine (PGT25 SAC Level 1)

• Reciprocating compressors (2HC)

• Speedtronic™ Mark Ve, Mark VI

• Speedtronic ™ Mark* VIe control panel

• LM2500 gas generator for light up

• Speedtronic™ Mark* VIe panel connected to LM2500

Florence, Bari & Massa Facility, Italy

Qatar Service Centre, Qatar

• Heavy Duty Gas Turbine (MS5002D)

• Speedtronic ™ Mark* VIe control panel

GE skills development centre, Australia

• Bently Nevada Kit

• Speedtronic ™ Mark* VIe control panel

Boufarik, Algeria

• Compressor Model

• Dry Gas Seal Model

• Bently Nevada Kit

• Speedtronic ™ Mark* VI control panel

Ciudad del Carmen, Mexico

• Speedtronic ™ Mark* VI control panel

Page 14: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Tutorship on-the-job TrainingTutorship on-the-job training offers a unique opportunity to

enhance technical competencies by applying them in a real

plant through the guidance and the support of BHGE field

experts.

BENEFITS

Tailored path on:

• Audience level

• Job role and year of experience

• Plant

• Project timeline

Applicable on all the Operation & Maintenance

Conducted at customer’s site

Constant support and final report-out

LEARNING EXPERIENCES SURROUNDED BY BHGE

FIELD EXPERTS

Page 15: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

February 1, 2019 15

Certified Operator for Rotating Equipment (CORE)

A major impact on equipment safeguard and

reliability

BENEFITS

It is a Multiple modules approach based on plant machines and control

systems with a customized and specific software simulation to enable

practical experience on sequences and train process control

It limits the risk of human error and its potential costs

Certification valid only for the specified plant and

equipment

Tailored simulator based on train configuration

Conducted at customer’s site

Page 16: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Public and masters courses

February 1, 201916

Page 17: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

February 1, 2019 17

Public courses

MANAGEMENT &

LEADERSHIP:

Interactive classroom

MAINTENANCE:

Classroom and

Hands-on

PRODUCTION:

classroom

On-line enrolment and support

On-line calendar and schedules

Conducted at BHGE campus to

maximize the experience

Open courses for all oil and gas

experts and companies

SUPPORTED BY BHGE LEARNING PLATFORM

Page 18: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

February 1, 2019 18

Engineering Master Programs

Module 1:

Oil & Gas Processes

Module 2:

Engineering

fundamentals

Module 3:

Rotating equipment and

control systems

Module 4:

Field and practical

expertise

Module 5:

Functional and

soft-skills

Customizable based on participants background and

expected outcomes

DEVELOPING PEOPLE TO THEIR HIGHEST POTENTIAL Modular and multi-disciplinary Program aimed to improve

professional competency

Conducted worldwide, on-site or in BHGE Training centers

Page 19: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Digital services and assets

February 1, 201919

Page 20: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

20

Learning platform

Competency-based

assessment tool

Web catalog with online

booking

Online and blended

learning

Social section (chats, forums)

WEB-BASED PLATFORM AS SINGLE INTERFACE TO DEVELOP TALENT & TAILORED PATHWAYS

Learning Platform

News section on latest

products and

technologies

Development path

design

Page 21: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

February 1, 2019 21

eTraining solutions

Easily accessible digital solution for Equipment components,

operation & maintenance, processes

INJECTING KNOWLEDGE WITH FAST

DIGITAL SOLUTIONS

POWERED BY BHGE LEARNING PLATFORM

Interactive and engaging assessment test to evaluate the

knowledge acquired during the experience

A blended solution that works in synergy with other training

delivery methods

These courses have been designed to provide an overview of the subjects

developed. E-Training courses are on-demand learning solutions with

animated diagrams and 3D models and videos.

BENEFITS

A perfect service to provide constant resfreshes of knowledge

or as a induction tool

Page 22: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

February 1, 2019 22

Fully Interactive and immersive scenarios developed to

expand trainees’ capabilities and to enhance learning

curve, through a “learning-by-doing-approach”.

Virtual Training solutions

A REVOLUTIONIZED LEARNING PARADIGM

BENEFITS

Boost effectiveness and motivation with

immersive experiences

Behavior tracking system to improve

trainees development

Leverage proven expertise of original

equipment manufacturer and training

Speed execution, with collaborative approach

for training in remote

Minimize the impact of downtime and cost-

conscious approach

February 1, 2019 22POWERED BY BHGE LEARNING PLATFORM

Page 23: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

23Customer Training – Partner on talent development

Unleashing the learning power

Exploring true-to-life equipment everywhere

Familiarize on equipment and auxiliaries

Perform real maintenance

procedures and troubleshooting

activities

Page 24: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

February 1, 2019 24

Our Virtual Training suite of solutions

Aeroderivative gas

turbines comparison

Train Walk-around

Swap Gas Generator

Borescope

inspection

Thrust Collar

Assembly

PGT25+ Equipment

Familiarization

Train Walk-around

Centrifugal

Compressors

comparison

BCL Equipment

Familiarization

Train Walk-around

Heavy Duty Gas

Turbines

comparison

MS5002D Equipment

Familiarization

Train Walk-around

Steam Turbines

comparison

SAC 2-15 Equipment

Familiarization

Aeroderivative Gas Turbine Heavy Duty Gas TurbineCentrifugal Compressor Steam Turbine

Combustion

Inspection

Dry Gas Seal

Assembly

Thrust Bearing

Assembly

Journal Bearing

Assembly

Train Walk-around

Centrifugal Pumps

comparison

DDHF

Equipment

Familiarization

Centrifugal Pump

Dotted boxes are under development

SC 1-8 Equipment

Familiarization

Control & Operation

Deep dive on

instrumentation &

auxiliaries

Module Walk-around

Operation principles

and procedures

Page 25: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

25

Partner with us

Development plans are

designed based on job role,

competencies and skill levels

to better fit with individual

learning needs

Qualified trainers, specialized

per area of knowledge and

dedicated PM ensure excellent

execution and continuous

improvement thanks to a

“lesson-learned” approach

Competencies are mapped to

identify areas of improvement and

to better design a customized

learning paths

Map Design Monitor

SUPPORTING YOUR WORKFORCE TO EXCEL IN AN EVOLVING ENVIRONMENT

STREAMLINE BY BHGE LEARNING PLATFORM

Page 26: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2017 Baker Hughes, a GE company, LLC - All rights reserved.

Questions and Answers

26

Page 27: BHGE Customer Training Official Presentation senza video...• Project timeline Applicable on all the Operation & Maintenance Conducted worldwide, on-site or in BHGE Training centers