bifm north "counter terrorism" seminar
TRANSCRIPT
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Key Learning:
Counter Terrorism Seminar
Mark Whittaker
BIFM North
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2 | 2016 Key Learning Event – Counter Terrorism Event
Welcome & Thanks
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3 | 2016 Key Learning Event – Counter Terrorism Event
Today’s event: #bifmkle @BIFM_North @DWF_Law @Whitbags @GMSGroupUK
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14 Categories Deadline 27 May 2016 www.bifmawards.org
YOUR CHANCE TO SHOWCASE YOUR FM TALENT, IMPACT AND ACHIEVEMENTS
Headline Sponsor
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Headline sponsor
> Newcomer of the Year* > Leader of the Year (new)* > Manager of the Year (new)* > Lifetime Achievement** > Team of the Year > Learning and Career Development *Free to enter/nominate **Nominations close 29 July
> Innovation in Technology and Systems > New Product or Service of the Year
> Brand Impact > Impact on Customer Experience > Impact on Organisational Performance (new) > Impact on Sustainability > Societal Impact > Workplace Impact
ENTER BY 27 MAY www.bifmawards.org
Headline Sponsor
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Headline sponsor
Headline sponsor
www.bifmawards.org Headline sponsor
‘ThinkFM: Think Productivity’, building competitive advantage debate from 2015
Attend in London, or online, to explore FM’s and workplace’s impact on organisational productivity
Case studies from leaders who have tackled productivity
Insights from leaders in productivity How technological, societal and economic factors
will impact ways of working
www.thinkfm.com Early-bird
savings until 18 March 2016
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7 | 2016 Key Learning Event – Counter Terrorism Event
Future Events
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Today’s Event
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9 | 2016 Key Learning Event – Counter Terrorism Event
The reality - Frédéric Boisseau
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10 | 2016 Key Learning Event – Counter Terrorism Event
The Practice
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11 | 2016 Key Learning Event – Counter Terrorism Event
The Practice
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12 | 2016 Key Learning Event – Counter Terrorism Event
Counter Terrorism & FM
“We have to face the reality that locations such as primary schools, shopping malls, and leisure centres are all potential targets for terrorist attack today. They should all develop and rehearse an emergency response plan just as they do with fire drills.”
Chris Phillips
• What is the potential threat?
• How do we manage the threat?
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13 | 2016 Key Learning Event – Counter Terrorism Event
Introduction to today’s speakers
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Trusted to protect you, your
business and your future.
Managing the
Motivation of a
Guard Force
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The Terror Threat
Trusted to protect you, your business and your future
The bomb attacks in London in July 2005 demonstrated that
the threat from terrorism is real and serious. Although actual
attacks have so far been infrequent , it is possible that you
may find yourself or your organisation caught up in a
terrorist incident.
There are three strong business cases for why businesses
should plan to deter, or at least minimise, the impact of this
threat :
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The Terror Threat : Three reasons to be prepared
Trusted to protect you, your business and your future
• Legal Obligations
• Business Continuity
• Loss of Reputation
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The Terror Threat : The Risk Management Cycle
Trusted to protect you, your business and your future
1. Identify the threats.
2. Establish what you want to protect
and your vulnerabilities.
3. Identify measures to reduce
risk (security improvements /
plans).
Review your security measures
and rehearse / review your
security plans.
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The Terror Threat : Manned Guarding
Trusted to protect you, your business and your future
Security Officers provide a highly effective first line of defence against
the terror threat across multiple industries including the critical national
infrastructure. Security officers can undertake various tasks from
physical guard duties, perimeter patrols, CCTV monitoring, searching,
operating X-ray equipment etc. The tasks carried out by security officers
are undertaken with the knowledge that the threat of a terrorist attack or
of espionage is persistent and potentially imminent. The environment in
which guard forces operate is typically one where the probability of a
threat occurrence is low but the failure to detect a threat can have
potentially catastrophic consequences.
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The Terror Threat : Characteristics of low motivation
Trusted to protect you, your business and your future
• Increased staff turnover
• Reduced productivity and task effectiveness
• Negative workforce perceptions about organisational practice
• Increased number of security officers exhibiting low morale and
enthusiasm for the job
• Communication issues
• Evidence of ineffective team-working behaviours
• Increased reactive training costs
• Poor punctuality and frequent absenteeism
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The Terror Threat : How can you motivate a guard force?
Trusted to protect you, your business and your future
• Positive feedback and recognition of good work
• High standard of working conditions and welfare
• Incentives
• Understanding of needs
• Evidence of a positive impact from work undertaken
• Treating all members of the workforce fairly
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The Terror Threat : Characteristics of high motivation
Trusted to protect you, your business and your future
• High security performance
• Workforce is proactive and continuously seeks improvements
• Good punctuality and low absenteeism
• Good staff turnover rates
• Organisational processes are run well
• Good internal communication
• Positive security culture throughout the organisation
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The Terror Threat : A highly motivated guard force
Trusted to protect you, your business and your future
By keeping the motivation levels of the guard force to a high level the
organisation provides an effective deterrent against the terror threat.
• People are greeted as they enter premises and checked to ensure
they have the adequate permissions to be on site.
• Searches are undertaken thoroughly and in a professional manner,
mitigating the risk of weapons or explosives coming onto a site.
• Vigilance and observation during patrols and routine duties is high, so
any persons who may be undertaking hostile reconnaissance can be
identified and challenged.
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Any Questions?