big bazaar present a ion

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    A PROJECT

    ON

    SELLS MANAGEMENT

    WITH REFERENCETO

    Submitted byMR. Jankar Kapil Govindrao

    Under guidance of

    Prof.Quazi Kamran

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    Hypermarket

    The chain of retail stores

    of the Pantaloon Retail(India) Ltd.

    89 outlets in India

    Headquarter in Mumbai

    Focusing on Value of

    Money

    About Big Bazaar

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    VISION

    Everything, Everywhere, Every time for Every Indian Consumer in the most

    profitable manner.

    Group Mission We share the vision and belief that our customers and stakeholders shall be

    served only by creating and executing future scenarios in the consumptionspace leading to economic development.

    We will be the trendsetters in evolving delivery formats, creating retail realty,making consumption affordable for all customer segments for classes andfor masses.

    We shall infuse Indian brands with confidence and renewed ambition.

    We shall be efficient, cost- conscious and committed to quality in whateverwe do.

    We shall ensure that our positive attitude, sincerity, huminity and uniteddetermination shall be the driving force to make us successful.

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    CORE COMPETENCY

    Best pricing throughout the year.

    A choice of more than 20,000 products

    Delivery across more than 1500 cities and towns in India

    covering around 16,000 pin codes

    Fast deliveries tie ups with world leaders in logistics &transportation services

    A dedicated Customer Care helpline for any queries

    Always offering Manufacturers guarantee as opposed toSellers guarantee, which most of the other online shoppingsites offers

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    Is Se Sasta Aur Accha Kahin Nahi

    Talks of Quality and Cost

    Special emphasis on apparels and life styleproducts

    Providing interesting discounts

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    AWARDS

    Indian Retail Forum Awards 2008

    The INDIASTAR Award 2008

    Retail Asia Pacific 500 Top Awards 2008

    Coca-Cola Golden Spoon Awards 2008

    The Reid & Taylor Awards For Retail

    Excellence 2008

    Platinum Trusted Brand Award

    Images Retail Award 2005,06

    DLF Award 04

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    PANTALOONS RETAIL (INDIA)LTD.

    Part of future group

    Catering wide cross-section of Indian Society

    Food, fashion, footwear, home and consumerelectronics, book and music, wellness and

    beauty, general merchandise, telecom and IT,

    leisure and entertainment and fianancial

    products and services.

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    HIERARCHY

    FUTURE GROUP

    CAPITAL BRANDS SPACE RETAILS

    LIFE STYLESRETAILING

    ALUERETAILING

    ENTURE

    FASHIONSTATION

    MEDIA LOGISTICS

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    ORGANIZATIONAL STRUCTURE OF BIG

    BAZAAR (KALAYN)LINE TYPE

    Storemanager

    Ass.Store

    Manager

    Deaptmental

    Manager

    Ass.Dept.

    Manager

    TeamLeader

    Teammember

    HRManager

    VisualMerchan

    dising

    Ass.Dept.

    Manager

    Information

    Member

    Security

    SalesManager

    Cashier

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    STRATEGY

    Customer oriented

    Employee oriented- high attrition

    rate

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    CUSTOMER ORIENTED

    Attracting and retaining customers

    Uses non-traditional marketing strategy

    Behavioral psychology

    Moving demo-trolley

    Used young population as strategic blessings

    Also witness to romance

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    CONTINUED

    Movie centric promotions

    Regular interesting offers/discounts

    Spot discounts

    Night shopping culture

    Occasions based services

    Babies day out promo

    More organized floors

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    EMPLOYEE ORIENTED

    Consider biggest assets

    Employee welfare trust

    Employee growth /training programes

    PRERNA the employee suggestion plan

    Standardization of staff room

    Upgradation for education

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    KEY OFFERS

    32 Television--Rs. 22990/- (ExchangeOffer)

    Portable Metal Bed Rs. 3199/-

    Buy 21 Television Flat Television Rs.

    4999/- And Get Dish TV Set Top Box Free.

    Buy Red Label Tea 950 gm. Rs. 258/-And 2 Kg Sugar Free.

    Buy 2 Men Jeans For Rs. 599/- only.

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    BANNERSAND POSTERS

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    FINANCIAL DATA

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    SALES NET PROFIT

    1527.20(Q2 DEC 08)

    24.35%

    1228.07(Q2 DEC 07)

    33.54(Q2 DEC 08)

    5.97%

    31.65(Q2 DEC 07)

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    DIVIDEND

    2008 Rs.30

    2007 Rs.25

    2006 Rs.25 2005 Rs.25

    2004 RS.15

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    VALUE LIFESTYLE HOME

    (DECEMBER 2007)

    345.67 147.49

    38.25

    -3.56% -13.97% -10%

    333.37 126.88 34.43(FIG IN CRORES)

    (DECEMBER 2008)

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    SWOT ANALYSIS

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    SWOTANALYSISSTRENGHT

    High Brand Equity

    EDLP

    Infrastructure

    Product Diversity

    Supply Chain

    WEEKNESS

    Falling Revenue/ Sq Ft.

    Unable To Meet Store Opening

    Target

    Perception Amongst Consumers

    OPPORTUNITIES

    Organized Retail

    Understanding Consumer

    Preferences

    Targeting Area More Prone To

    Development

    Global Expansion

    In Store Experience

    Improvements

    THREATS

    Competitors

    Government Policies

    Unorganized Retail Economic Conditions

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    PESTELANALYSIS

    POLITICAL

    GOVERNMENT POLICIES POLITICAL STABILITY

    TAX POLICIES

    ECONOMIC

    INFLATION RATE STAGES OF BUSSINESS

    LIFE CYCLE

    SOCIAL

    CUSTOMERSEGMENTATION

    SOCIAL RESPOSIBILTY

    TECHNOLOGICAL

    ADAPTATION TO NE

    WTECHNOLOGY

    FACILITIES PROVIDED

    ENVIROMENTAL

    LOCATION

    INTERNAL ENVIROMENT

    LEGAL

    LABOR LAWS SAFETY RAGULATION CONSUMER LAW

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    SUGGESTIONS

    Retailing through Internet & web based

    technologies.

    Maintainance of prices during recession period Understand consumer preferences

    Global expansion

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    THANK YOU