big bazaar present a ion
TRANSCRIPT
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A PROJECT
ON
SELLS MANAGEMENT
WITH REFERENCETO
Submitted byMR. Jankar Kapil Govindrao
Under guidance of
Prof.Quazi Kamran
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Hypermarket
The chain of retail stores
of the Pantaloon Retail(India) Ltd.
89 outlets in India
Headquarter in Mumbai
Focusing on Value of
Money
About Big Bazaar
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VISION
Everything, Everywhere, Every time for Every Indian Consumer in the most
profitable manner.
Group Mission We share the vision and belief that our customers and stakeholders shall be
served only by creating and executing future scenarios in the consumptionspace leading to economic development.
We will be the trendsetters in evolving delivery formats, creating retail realty,making consumption affordable for all customer segments for classes andfor masses.
We shall infuse Indian brands with confidence and renewed ambition.
We shall be efficient, cost- conscious and committed to quality in whateverwe do.
We shall ensure that our positive attitude, sincerity, huminity and uniteddetermination shall be the driving force to make us successful.
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CORE COMPETENCY
Best pricing throughout the year.
A choice of more than 20,000 products
Delivery across more than 1500 cities and towns in India
covering around 16,000 pin codes
Fast deliveries tie ups with world leaders in logistics &transportation services
A dedicated Customer Care helpline for any queries
Always offering Manufacturers guarantee as opposed toSellers guarantee, which most of the other online shoppingsites offers
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Is Se Sasta Aur Accha Kahin Nahi
Talks of Quality and Cost
Special emphasis on apparels and life styleproducts
Providing interesting discounts
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AWARDS
Indian Retail Forum Awards 2008
The INDIASTAR Award 2008
Retail Asia Pacific 500 Top Awards 2008
Coca-Cola Golden Spoon Awards 2008
The Reid & Taylor Awards For Retail
Excellence 2008
Platinum Trusted Brand Award
Images Retail Award 2005,06
DLF Award 04
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PANTALOONS RETAIL (INDIA)LTD.
Part of future group
Catering wide cross-section of Indian Society
Food, fashion, footwear, home and consumerelectronics, book and music, wellness and
beauty, general merchandise, telecom and IT,
leisure and entertainment and fianancial
products and services.
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HIERARCHY
FUTURE GROUP
CAPITAL BRANDS SPACE RETAILS
LIFE STYLESRETAILING
ALUERETAILING
ENTURE
FASHIONSTATION
MEDIA LOGISTICS
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ORGANIZATIONAL STRUCTURE OF BIG
BAZAAR (KALAYN)LINE TYPE
Storemanager
Ass.Store
Manager
Deaptmental
Manager
Ass.Dept.
Manager
TeamLeader
Teammember
HRManager
VisualMerchan
dising
Ass.Dept.
Manager
Information
Member
Security
SalesManager
Cashier
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STRATEGY
Customer oriented
Employee oriented- high attrition
rate
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CUSTOMER ORIENTED
Attracting and retaining customers
Uses non-traditional marketing strategy
Behavioral psychology
Moving demo-trolley
Used young population as strategic blessings
Also witness to romance
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CONTINUED
Movie centric promotions
Regular interesting offers/discounts
Spot discounts
Night shopping culture
Occasions based services
Babies day out promo
More organized floors
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EMPLOYEE ORIENTED
Consider biggest assets
Employee welfare trust
Employee growth /training programes
PRERNA the employee suggestion plan
Standardization of staff room
Upgradation for education
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KEY OFFERS
32 Television--Rs. 22990/- (ExchangeOffer)
Portable Metal Bed Rs. 3199/-
Buy 21 Television Flat Television Rs.
4999/- And Get Dish TV Set Top Box Free.
Buy Red Label Tea 950 gm. Rs. 258/-And 2 Kg Sugar Free.
Buy 2 Men Jeans For Rs. 599/- only.
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BANNERSAND POSTERS
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FINANCIAL DATA
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SALES NET PROFIT
1527.20(Q2 DEC 08)
24.35%
1228.07(Q2 DEC 07)
33.54(Q2 DEC 08)
5.97%
31.65(Q2 DEC 07)
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DIVIDEND
2008 Rs.30
2007 Rs.25
2006 Rs.25 2005 Rs.25
2004 RS.15
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VALUE LIFESTYLE HOME
(DECEMBER 2007)
345.67 147.49
38.25
-3.56% -13.97% -10%
333.37 126.88 34.43(FIG IN CRORES)
(DECEMBER 2008)
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SWOT ANALYSIS
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SWOTANALYSISSTRENGHT
High Brand Equity
EDLP
Infrastructure
Product Diversity
Supply Chain
WEEKNESS
Falling Revenue/ Sq Ft.
Unable To Meet Store Opening
Target
Perception Amongst Consumers
OPPORTUNITIES
Organized Retail
Understanding Consumer
Preferences
Targeting Area More Prone To
Development
Global Expansion
In Store Experience
Improvements
THREATS
Competitors
Government Policies
Unorganized Retail Economic Conditions
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PESTELANALYSIS
POLITICAL
GOVERNMENT POLICIES POLITICAL STABILITY
TAX POLICIES
ECONOMIC
INFLATION RATE STAGES OF BUSSINESS
LIFE CYCLE
SOCIAL
CUSTOMERSEGMENTATION
SOCIAL RESPOSIBILTY
TECHNOLOGICAL
ADAPTATION TO NE
WTECHNOLOGY
FACILITIES PROVIDED
ENVIROMENTAL
LOCATION
INTERNAL ENVIROMENT
LEGAL
LABOR LAWS SAFETY RAGULATION CONSUMER LAW
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SUGGESTIONS
Retailing through Internet & web based
technologies.
Maintainance of prices during recession period Understand consumer preferences
Global expansion
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THANK YOU