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Bilingual-Religion Marketing Strategy Luis J. Medina November 15, 2016

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  • Bilingual-Religion Marketing StrategyLuis J. Medina

    November 15, 2016

  • Summary-Description

    Create a bilingual marketing strategy that engage with individuals,parishes, schools and decision makers on their own terms andbased on interactions with them by telling a continuous, engagingand compelling company narrative aimed to improve leadgeneration, brand awareness and brand preference amongHispanic/Latino Catholic communities, using the right channels andwith specific pre-defined metrics and goals.

  • Goals

    1. Streamline the balance between renting traffic from third party audiences and owning our attention in Hispanic communities.

    2. Identify and reach more potential bilingual buyers at a lower cost improving lead generation and sales.

    3. Increase brand awareness and brand preference (trust) among Hispanics/Latinos.

  • Hispanic/Latino Marketing Personas in the Catholic Religious Market.

    A. Buyers (English Marketing Assets)1. Pastors2. Parish Administrators/Managers3. DREs and Principals

    B. Users (Bilingual Marketing Assets)1. Catechists and Teachers2. Kids (Students)

    C. Influencers (Bilingual Marketing Assests)1. Parents and Grandparents (Practicing and non-practicing Catholics)2. Catholic Hispanic/Latino Leadership (Hispanic Ministry Organizations and

    Movements)

    The type of content has to

    defined by what the persona looks at every stage of his/her two-way journey with our

    company.

  • Interaction among the 3 Marketing Personas in the buying process

    A

    CB

    Pushes towards the useractively sending peopleto Church

    Pushes in both directions with feedbackand participation

    Most of the time passively reactsto pressure from the other two groups.Some times actively pushestowards the user

  • Hispanic Catechist roles = Group B

    The pivotal group is B, so lets describe its roles more in detail:

    Passionate for faith and religion in a multicultural environment. Helps Pastors and Parish Administrators to understand:Hispanic/Latinos honest aspiration to be educated andtheir sense of belonging to a community.

    Engaging people motivating them to be more involve and take part in parishs events and formation.

    Becoming friends and valuable faith advisors for students and parents.

  • Market Factors

    Each Marketing Persona has different factors that will influence the content and channel of every marketing asset produced:

    LocationWorkplace Pastoral/Religious Approach Technology awareness and usage

  • Strategy and Marketing Assets

    - Catalogs- Post cards- Radio Ads- Webinars- PPC Ads- E-books- Cheat Sheets- Visuals (Images, prayers)- Videos

    Selling by educating.

    Prospecting by motivating.

    Presenting good quality product details by promoting good practices in catechesis.

  • Content Strategy per Group

    A

    PastoralCulturalIntegrationCooperationAffordable

    B

    Pedagogical Motivational Traditional

    C

    Catholic Spirituality

    Getting closer to God

    Cultural Traditions Conversation General

    Spirituality

  • Marketing Calendar Arcs per Group

    v Liturgical Year = Groups A and B

    v Events & Shows = Group B

    v Academic Year = Group B

    v Holidays and Seasons = Group C

  • ROI and Metrics per Group

    Lead Generation

    Customer Acquisition

    Thought Leadership

    Sales

    A = Revenue Generation

    Engagement

    Customer Retention

    Loyalty

    B = 1st Touch & Multi Touchlevels

    Website & Events Traffic

    Lead management

    Nurturing

    Thought Leadership

    C = Awareness

    and education