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Stephanie- Joy Customer Service & Multimedia Journalist 3492 Highway 5 Apt. 504 Douglasville, GA 30135 [email protected] 954.292.7628 Education Georgia State University GSU Atlanta, GA class of 2014 Bachelor of Arts Journalism, Concentration Telecommunications, Film & Video Minor William Henry Shaw High School Columbus, GA class of 2009 Employment WellStar Douglas Hospital Emergency Customer Service Patient Advocate Oct. 2014- Present *Emergency Services *Hospitality *Bereavement Support *Liaison *Service Recovery Emergency Department Patient Experience Council Aug. 2016 *Team Committee of ER Reps, Customer Satisfaction Focus Group *Hospital Improvements GSU Television Student Assistant*Editing *Reporting *News Writing July 2013- May 2014 Skills Microsoft Suite. Keen Interpersonal Skills. CPR Certified. Public Speaking *Theatrics Articulate*Hostess *Creator “The Shaw Showcase” *Presenter CMF “Best Picture” Interviewer *Dr. Drew *America Ferrera *Janelle Monáe Studio/Field Workshop Training *Control Room *Cameras *Videography *Microphones Non-Linear Editing *Final Cut Pro 7 *Final Cut Pro X *Adobe Indesign CS6 Volunteer Experience “Atlanta’s Take” Entertainment Program*Anchor *Studio Director 2013-2014 Public Service Announcements *Campus Parking *Cinefest Campus Movie Theatre 2013

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Page 1: blue resume

Stephanie-JoyCustomer Service & Multimedia Journalist

3492 Highway 5 Apt. 504 Douglasville, GA 30135

[email protected] 954.292.7628Education

Georgia State University GSU Atlanta, GA class of 2014Bachelor of Arts Journalism, Concentration Telecommunications, Film & Video MinorWilliam Henry Shaw High School Columbus, GA class of 2009

Employment WellStar Douglas Hospital Emergency Customer Service Patient Advocate Oct. 2014-Present *Emergency Services *Hospitality *Bereavement Support *Liaison *Service RecoveryEmergency Department Patient Experience Council Aug. 2016*Team Committee of ER Reps, Customer Satisfaction Focus Group *Hospital Improvements GSU Television Student Assistant*Editing *Reporting *News Writing July 2013- May 2014

Skills Microsoft Suite. Keen Interpersonal Skills. CPR Certified. Public Speaking *TheatricsArticulate*Hostess *Creator “The Shaw Showcase” *Presenter CMF “Best Picture”Interviewer *Dr. Drew *America Ferrera *Janelle MonáeStudio/Field Workshop Training *Control Room *Cameras *Videography *MicrophonesNon-Linear Editing *Final Cut Pro 7 *Final Cut Pro X *Adobe Indesign CS6

Volunteer Experience“Atlanta’s Take” Entertainment Program*Anchor *Studio Director 2013-2014Public Service Announcements *Campus Parking *Cinefest Campus Movie Theatre 2013“Panther Report” News Reporter 2012-2013Voice-Over Actor for the Animation Pilot “Milan” 2011-2012“Raider News Network” News Anchor 2008-2009

Achievements & Red Carpet Events STAR Excellence Customer Service Training 2016Rio 2 Movie Premiere, Atlantic Station*Reporter *Producer *Editor 2014Campus Movie Fest Awards, Rialto Theatre *Reporter *Presenter 2013-2014Most Improved Reporter 2012-2013

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Lettered in Marching Band *Color Guard *Dance 2009 Homecoming Queen 30th Anniversary 2008-2009

My Ethics Justice. Others. Yourself. Available for Relocation