©2009 Shared Health. All rights reserved.

BlueCross BlueShield of Tennessee®

All Blues 2010 Workshop

BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association. This document has been classified as public Information.

Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

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Agenda

OverviewOutreach and Training SupportMeaningful Use UpdatePractice Productivity Solutions

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Company Overview

Our Mission: Better Information for Better Outcomes.At Shared Health, we understand that better medical information ultimately leads to better patient care.

In fact, we have made it our mission to help improve the quality of health care by securely connecting medical information across a patient’s network of clinicians, and engaging and empowering patients with access to their own health information.

Working with patients, doctors, employers and insurers, we are confident our solutions will help improve quality, reduce costs and increase the overall efficiency and effectiveness of America’s health care system.

Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

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Update: Clinical Health Record

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Update: Clinical Decision Support

Clinical Insight™ - Patient Population Manager

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Update: Clinical Decision Support

Condition Tracker™ - Multiple Disease & Wellness Registry

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Tennessee Adoption Q1 2010

Adoption is calculated using the number of licensed clinicians by county as the denominator and Shared Health clinician users who have demonstrated 4 or more unique patient lookups in any given month during the measurement period as the numerator.

Date Range: January 1st thru March 31st 2010

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Outreach and Training Support

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Webinar Training / Refresher

Courses

Customer Relationship Management Tool

•Knowledgeable Customer SupportAvailable by Phone, Email or Fax.

•Ability to provide remote control assistance , registration and web training

•Statewide Personal Advisory Support

•Implementation Services

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Meaningful Use: Collect, Move and Improve

Under rules proposed by the Centers for Medicare and Medicaid Services (CMS), eligible physicians and hospitals can qualify for annual incentive payments based upon meeting “meaningful use” criteria.

There are three incremental stages of meaningful use criteria.

– Stage 1 – The collection and use of clinical data– Stage 2 – The secure exchange of information– Stage 3 – Using patient data to improve population outcomes

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Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

Meaningful Use: Stage 1 – Collect

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Stage 1 – The collection & use of clinical data

• Focuses on the electronic collection of comprehensive patient health data in a standard coded format.

•The information collected is then used to track key clinical conditions and improve clinical decisions

Shared Health helps providers meet Stage 1 of meaningful use through the Clinical Health Record (CHR) Patient Summary, Problem List, Care Opportunities® and our Clinical Decision Support Tools.

Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

Meaningful Use: Stage 2 – Move

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Stage 2 – The secure exchange of information

• Focus on the systems needed to make data interoperable, allowing the secure exchange of key clinical data among a patient’s entire health care team.

• The flow of information among health professionals enhances coordination of care and reduces errors.

Shared Health helps providers meet Stage 2 of meaningful use through interoperability with EMR vendors and Desktop Single Sign-On

Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

Meaningful Use: Stage 3 - Improve

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Stage 3 – Using patient data to improve population outcomes

• Focuses on the use of patient data and clinical decision support tools to promote improvements in quality, safety, and efficiency.

• Stage 3 concentrates on giving patients access to self-management tools and enabling practices to access comprehensive patient data with the goal of improving overall population health.

Shared Health helps providers meet Stage 3 through our Clinical Decision Support Tools and through the ability to secure message.

Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

Meaningful Use Program Reimbursement

American Recovery and Reinvestment Act (ARRA) has allocated nearly $19 billion in incentive payments for the adoption and implementation of health information technology.

In order to receive the maximum payment amounts certain implementation deadlines must be met for each stage.

You may qualify for incentive payments or reimbursements of $44,000 from Medicare or $63,750 from Medicaid to offset the cost of implementing an Electronic Health Record (EHR) system.

Health care providers are expected to achieve meaningful use of an EHR system by 2015 or be subject to financial penalties by CMS.

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Medicare vs. Medicaid Program Reimbursements

The Shared Health Clinical Xchange® product suite is moving to help providers meet meaningful use guidelines as they become

finalized.

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TennCare Incentive Payment Yearly AmountYear 1 $21,500Year 2 $8,500Year 3 $8,500Year 4 $8,500Year 5 $8,500Year 6 $8,500Beyond $0

Total $64,000

Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

Practice Productivity Solutions:Improved Workflow

Improved Office Workflow

Reduce Patient Search Time

Interoperable with Electronic Health Record Systems

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Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

Interoperability

Shared Health is actively working with EHR vendors to create a more efficient office workflow presenting patient data from a patient centric prospective.

Today, we interoperate with eClinical Works and are working withother EHR vendors to provide this functionality.

Shared Health clinical decision support tools, along with your EHR allows you to save time, streamline workflow, and improve patient outcomes.

If you are considering an EHR for your office, we may be able tohelp!

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Shared Health Confidential and Proprietary. All rights reserved. This document contains confidential and proprietary information, which may not be reproduced or transmitted without the express written consent of Shared Health Incorporated.

QUESTIONS?www.Sharedhealth.com

1-888-283-6691

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