bluespice docu. the online manual solution for production, service and it

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BlueSpice docu The Online Manual Solution for Production, Service and IT

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DESCRIPTION

BlueSpice docu is the MediaWiki business solution for all documentation processes. Depending on the requirements and the desired functional scope, it is available in two editions. With BlueSpice docu it is possible e.g. - printing of whole books, chapters or individual pages in your own corporate design - export as pdf, docx or html - creating a chapter navigation - central authentication via LDAP and Single Sing-on - creating workflows and reviews

TRANSCRIPT

Page 1: BlueSpice docu. The Online Manual Solution for Production, Service and IT

BlueSpice docu The Online Manual Solution for Production,

Service and IT

Page 2: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Speedy editing processes

Revision prof of documentation

Reduction in costs and failures

Current, central, effective and collaborative

documentation

Optimized processes through feedback loops

Supports quality management requirements

Fast set up and installation (Software in VM)

Online Documentation with Wiki You will have the very best conditions with BlueSpice docu

Page 3: BlueSpice docu. The Online Manual Solution for Production, Service and IT

What users recognize: BlueSpice is based on the original Wikipedia-

Software MediaWiki

Better as MediaWiki i.a. through modern and intuitive usability for users

and administrators

The data remain with you - No Vendor Lock-in

Sign-in as much users as you want– No user licences

Support workflow procedures for quality management

In Comparison BlueSpice docu compared to similar systems

Page 4: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Various professional export functionality and chapter navigation in the articles

Professional search with titles and fullll text (also in attached files), with facet

filter and search-as-you-type

Revisioning and easy comparison of versions (history)

Selected features specifically adjusted for needs of technical editors

In Comparison BlueSpice docu compared to similar systems

Page 5: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Use Cases

• Technical documentation

• IT documentation

• Product documentation

• Process descriptions

• Quality management and

documented proceedings

(e. g. ISO 9001:2008)

• Risk management

• Organisational handbooks

• Templates for certifications

• Documentation of technical

standards, customer specific

configurations and industrial

plants

Fields of Application Individually created documentation and handbooks

Page 6: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Structure of BlueSpice docu MediaWiki and BlueSpice free as core

Functionality of Blue Spice free

MediaWiki

BlueSpice docu[starter edition]

BlueSpice docu

[professional edition]

Page 7: BlueSpice docu. The Online Manual Solution for Production, Service and IT

According to Your Needs We offer BlueSpice docu in two editions

Starter Professional

Docomentation solution

primarily intended for

small firms

Extended documentation solution

ideal for departments and

medium-sized companies

Installation, a planning workshop and coaching are included in both editions!

Included Software-Packages:

• [teamwork]

• [bookmaker]

Included Software-Packages:

• [teamwork]

• [bookmaker]

• [wiki explorer]

• [visual diff]

• [comfort sign-on]

Page 8: BlueSpice docu. The Online Manual Solution for Production, Service and IT

BlueSpice docu Functions, that are included in the „Starter“ as well as in the

„Professional“ edition

Page 9: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Intuitive usability like in the wikipedia and a lot of space ond

overview for professional work

Layout

Chapter navigation

of a book

Three-part Navigation

Important functions

like Export in the

widget bar

„Search as you type“

suggests results while

typing the search term Discussion, recent author and edit

time, as well as watchlist… above the

article

Find out more about „BlueSpice free“

in the presentation on our homepage

Did you know?

Page 10: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Faceted Search

• Search in titles or full text

• Filter with facets

• Your search query will be

auto-completed

• First results will be shown

while you are typing

(search-as-you-type)

• Search in attached files

• In addition: category tree

and special pages like „All

pages“ that help finding

content

Finding Content The search functionalities in BlueSpice support you

Search with facets and

sort the search results

Auto-complete

function in the search

Page 11: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Editors

• Work without wikicode thanks

to the WYSIWYG

• Upload and insert images and

screenshots with a special

dialogue

• Easily insert links

• Upload and insert files without

leaving the article

• Simple creating and editing of

tables

Create Content WYSIWYG and „Insert“-dialogues help editing an article

e. g. dialogue for uploading

and editing images Insert images per Drag and Drop with

the additional package [paste image].

Did you know?

Page 12: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Page templates

• Adjust page templates

individually

• Implement text components

like info boxes, text

components, Personal data,

organisation profiles,

navigation bars etc.

• Administrate all templates

on a special page

Prescribe Structures Use templates for a standardized structure of article

Fill the given

structure with content Choose a template

Page 13: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Get Statistics Support for wiki gardeners

Choose data base, time

period and other settings for

the statistic and graphically

display the result

Page 14: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Administration

• Comfortable rights

management (user, group and

namespace manager)

• Limit access to single pages

or namespaces that means

also , d.h. auch für die

authorization for access to

single manuals

• Define user groups and their

permissions e. g.

„Management“

Rights Define permissions and access

Call up important

administration tools in the

admin navigation

Permission Manager

Page 15: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Blog, Shoutbox & Co.

• Newsblog for central news

on your documentation

platform

• Use the discussion page for

discussions and feedback of

employees

• Using the shoutbox for hints,

comments and feedback

Communication Optimize editorial processes and bring together all experiences

Page 16: BlueSpice docu. The Online Manual Solution for Production, Service and IT

In the wiki and per mail

• Find a central notification on

activities in you user area

• E-mail notification of what is

going on in the wiki

• E-Mail notification on workflow

processes

• Subscribe to news like „recent

changes“ by RSS

• Place article in you watchlist

• Create your own focus

navigation with you favorite

articles and subscriptions

Notification Systems Keep your documentation team up-to-date

Page 17: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Responsible Editors Assign responsibilites for an article

The responsible editors are

viewed with their profile pictures

in the state bar

Assign one or more

responsible editors

Page 18: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [teamwork]

• Appoint responsible editors

• Define working sequences

with workflows

• Create workflow templates

for recurring activities

• Define approval processes

to keep an eye on changes

in an article before

publishing it

• E-Mail notification

Quality Assurance Use workflows and reviewers to support quality processes

Find out more about workflows in the

presentation [teamwork] .

Did you know?

Page 19: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [teamwork]

• Approve text, images and files

with just one click

• Display of the approval status

of an article

Quality Management Approval processes form the basis for liabilities

See the current status

in the state bar

Page 20: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [bookmaker]

• Create a book

• Add and delete articles in the

book editor

• Change structures of a book

per Drag & Drop

• A table of content with the

chapter navigation

• Export single pages, chapters

or a book as PDF or DOCX

Handbook Cluster thematically related articles

Page 21: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [bookmaker]

• Table of content with

chapter navigation

• Display of the title of the

book

• Links to other chapters

• Navigate one article back or

forward

Chapter Navigation Insert a table of content in an article

In the presentation [bookmaker] on the

homepage you will get a detailed view.

Did you know?

Page 22: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [bookmaker]

• Books, selected chapters or

single articles as PDF

• Clickable table of content

• List of approved articles

• Attached files

• Layout in individual design

Export Convert relevant content as PDF

Articles as PDF or as paper

for meetings or field service

Page 23: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [bookmaker]

• DOCX export for single

pages, chapters or books

(Attention: you will need an

additional PHPDocx license)

• HTML export for single

pages

Export DOCX and HTML export for further use

Adjust templates from the

wiki in Word .

Use wiki articles in a DMS.

Transfer wiki artikel and

its formattings into

other webbased

systems.

Page 24: BlueSpice docu. The Online Manual Solution for Production, Service and IT

BlueSpice docu professional Packages, that are included in the professional edition

additional to [teamwork] and [bookmaker]

Page 25: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [wiki explorer]

• Sort the list of articles

accordings to specific

chracteristics

• Simple and combined queries

• Up-to-dateness: find out

articles that have to be

overhauled

• Quality: list undisclosed

articles and more

Look Out for Tasks Support of content maintaining with the Wiki Explorer

Wiki gardeners identify potential „problems“ and

can suggest new operating processes.

Page 26: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [visual diff]

• Revisions for certification

• Approved article versions are

marked in colour in the history

• What has been changed since

the last approval?

• All changes at a glance

Version Differences Approved articles are marked in the history

Display revisions for certification.

Approvals are also documented.

Page 27: BlueSpice docu. The Online Manual Solution for Production, Service and IT

[visual diff]

• Farbige Markierung von

Änderungen

• Hinweisboxen zur Navigation

durch die Änderungen

Revisions Changes in the content are highlighted

Coloure-marked changes

with navigation boxes

See at a glance what has

changed in guidelines.

Page 28: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [comfort sign-on]

• LDAP connector for central

authentification

• Logged-in here – logged-in

there: Single Sign-on for

users

• Define user groups and

group permissions in the wiki

or via LDAP/AD server

Connection Central administration of users

SharePoint

BlueSpice

E-Mail

CRM

AD-

Server (with LDAP)

Page 29: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Package [design package]

• Customization of the web

interface according to the

customer CI (logo, fonts and

colour of the default skin)

• Customization of the PDF

export according to the

customer CI (front page,

header and footer)

• Layout of the start page

New Design It doesn‘t always have to be MediaWiki

Page 31: BlueSpice docu. The Online Manual Solution for Production, Service and IT

Hallo Welt! – Medienwerkstatt GmbH

Residenzstr. 2

93047 Regensburg

+49 (0)941 / 660 800

[email protected]

Your experts for

Knowledge Management and Wiki!