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Greater Lynchburg Transit Company Page 1 GREATER LYNCHBURG TRANSIT COMPANY We do safety, all day…every day. Board of Directors Meeting Agenda Wednesday, March 11 th , 2015 8:30 a.m. 9:30 a.m. Meeting Location: GLTC Transfer Station 800 Kemper Street, Lynchburg, VA 24505 Board President: Greg Daniels Board Vice President: Margaret “Peggy” Whittaker Secretary-Treasurer: Lee Beaumont Members: John “Jack” Hellewell; Jennifer Martin; Dr. James H. Mundy; L. Kimball Payne; Christian H. DePaul; Glenn McGrath #1 Public Comment Greg Daniels President #2 Consideration of Meeting Minutes Approval February 4 th , 2015 All #3 Committee Reports a) Customer Advisory Committee (CAC) b) ADA Advisory Committee Sherry Gentry Garry DuPriest #4 Staff Reports a) Management Report b) January, 2015 Financials c) January, 2015 Ridership & Operations Statistics d) Capital Projects e) Technology Update f) Kemper Street Transfer Station Updates g) Operations & Maintenance Facility Updates Josh Baker General Manager #5 Old Business a) Transfer Station Meeting Room (Incidental Use) b) Bus Shelters For Discussion Deferred Until Spring #6 New Business a) General Contractor Award for Construction of O&M Facility b) Ground Breaking/Grand Opening Planning c) Summer Youth Pass Program d) Other New Business Action Item For Discussion Action Item Open Discussion #7 Presidents Report Greg Daniels President #9 Next Meeting Date & Adjournment Next GLTC Board Meeting April 1 st , 2015 - 8:30am All

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Page 1: Board of Directors Meeting Agenda - Home - GLTC · Greater Lynchburg Transit Company Page 1 GREATER LYNCHBURG TRANSIT COMPANY We do safety, all day…every day. Board of Directors

Greater Lynchburg Transit Company

Page 1

GREATER LYNCHBURG TRANSIT COMPANY We d o sa fe ty , a l l d a y…e ve ry d a y .

Board of Directors Meeting Agenda

Wednesday, March 11th, 2015 8:30 a.m. – 9:30 a.m.

Meeting Location: GLTC Transfer Station – 800 Kemper Street, Lynchburg, VA 24505

Board President: Greg Daniels

Board Vice President: Margaret “Peggy” Whittaker

Secretary-Treasurer: Lee Beaumont Members: John “Jack” Hellewell; Jennifer Martin; Dr. James H. Mundy; L. Kimball Payne;

Christian H. DePaul; Glenn McGrath

#1 Public Comment Greg Daniels President

#2 Consideration of Meeting Minutes Approval February 4th, 2015

All

#3 Committee Reports a) Customer Advisory Committee (CAC)

b) ADA Advisory Committee

Sherry Gentry

Garry DuPriest

#4 Staff Reports a) Management Report b) January, 2015 Financials

c) January, 2015 Ridership & Operations Statistics

d) Capital Projects e) Technology Update

f) Kemper Street Transfer Station Updates g) Operations & Maintenance Facility Updates

Josh Baker

General Manager

#5 Old Business a) Transfer Station Meeting Room (Incidental Use)

b) Bus Shelters

For Discussion

Deferred Until Spring

#6 New Business a) General Contractor Award for Construction of O&M Facility b) Ground Breaking/Grand Opening Planning

c) Summer Youth Pass Program

d) Other New Business

Action Item For Discussion

Action Item

Open Discussion

#7 Presidents Report Greg Daniels

President

#9 Next Meeting Date & Adjournment Next GLTC Board Meeting – April 1st, 2015 - 8:30am

All

Page 2: Board of Directors Meeting Agenda - Home - GLTC · Greater Lynchburg Transit Company Page 1 GREATER LYNCHBURG TRANSIT COMPANY We do safety, all day…every day. Board of Directors

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GLTC Board Agenda Detail Item #: 2 Item Title: February 4th, 2015 Minutes

Action: Consideration of Approval

Go Green! Ride Blue! With GLTC Draft Minutes

Greater Lynchburg Transit Company (GLTC) BOARD OF DIRECTORS MEETING

February 4, 2015 8:30 a.m.

A meeting of the Board of Directors of the Greater Lynchburg Transit Company was held on Wednesday, February 4, 2015 at the GLTC office, 800 Kemper Street, Lynchburg, Virginia. Board members attending were: Greg Daniels, Dr. Jim Mundy, Kim Payne, Christian DePaul, and Lee Beaumont, Jennifer Martin. Staff members attending were: Josh Baker, Dennis Dorsey, Gary Paris, Allen Robey, Millie Martin, and Natalie Wilkins. Visitors to the meeting included Patrice Strachan of DRPT, Sherry Gentry of the GLTC Customer Advisory Committee, Sharon Slaughter and Jackie Robinson, GLTC Customers, and Justin Faulconer of the News and Advance. Absent: Peggy Whitaker and Glen McGrath Mr. Daniels asked for public comment. There was no public comment.

Customer Advisory Committee Report-

From Sherry Gentry: The CAC met on Monday, January 12th at 2:30 P.M. The CAC discussed the following:

Most felt that bus service should be extended in the evening as opposed to Sunday as bus services ends before many employees get off work.

Philipp from Region 2000 distributed the trolley survey and asked for input by the group.

There was discussion concerning the Grocery Bus on Saturday. Phil and Natalie are working on this project.

Natalie asked for suggestions on the new website.

Other items will be discussed once the new general manager begins.

The next meeting is March 9 at 2:30 p.m. at the transfer center.

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Consideration of Approval of Minutes Mr. Daniels asked for consideration of approval of the minutes of January 7, 2015. Dr. Mundy made a motion to approve the minutes as presented with Mr. Hellewell seconding the motion and the vote was unanimously carried.

Staff reports Mr. Daniels welcomed Josh Baker, GLTC’s new General Manager. Mr. Baker stated that it is a pleasure to work here and looks forward to working with everyone. December, 2014 Financial Statement Mr. Baker stated that the December numbers look much better than projected. He also stated that overtime continues to be an issue: however, with the newly hired bus operators, overtime should be curbed. Administrative costs were off due to items that were not previously considered such as additional staffing for the transfer station, etc. December Ridership Report Mr. Baker provided a summary of the Ridership Report. He stated that he prefers to provide a visual summary that is easier to read. Some figures are not included ( i.e, Cost/Mile, Cost/Hour, Cost/Passenger) as he has to become acclimated to source data. A new, more simplified format is expected within the next couple months. Mr. Baker stated that overall ridership is substantial. Both the City and Liberty University are showing growth. This is essential when it comes to allocation of state based funding. Capital Projects Mr. Baker stated he is in the process of reexamining capital projects including status, next steps, and where necessary adjustments need to be made. He wants ensure that GLTC grants applied for are spent wisely. Mr. Baker gave several examples of how GLTC could better appropriate grants funds. For example, consider not ordering maintenance parts if there is no room to store it. It would better suit to order a part once at the new O&M Facility. Mr. Baker also wants to catch up on the back log of grants. There was discussion regarding the usage of the trolley and other services that are considered charter service. Currently, the trolley is not in service very often and has reached its useful life in years and needs refurbishing. Mr. Baker explained that because GLTC receives federal funding, we cannot compete with privately owned agencies and their source of revenue. After further discussion, Mr. Baker will continue to look at options for future services. Region 2000 is currently conducting a survey to see if downtown businesses are interested in trolley service. Mr. Baker thanked Ms. Strachan for allowing extensions in obtaining grant funding. He also thanked Ms. Martin and staff for working closely together for clean applications. Management Report Mr. Baker has met with key staff, the board, Region 2000, Liberty University, the City Manager, and DPRT. He has plans to reach out to other human services organizations and asked the board for recommendations on organizations he should reach out to. Kemper Street Transfer Center Update Mr. Baker stated that the punch list is complete with the exception of the final connections in the Meeting Room. There was discussion as to whether to add electrical or projector outlets. The Meeting

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Room does not allow for wireless projector and internet usage at the same time. The board agreed to include both electrical and projector outlets and add a third outlet if possible for use in the future. Mr. Baker will contact Wendel to finalize. O&M Facility The bid for the O&M facility is currently open and there is intense interest in this project. Bid opening will be on March 3rd. Mr. Baker expressed concerns regarding the O&M Facility. There are no floor jacks (similar to the Meeting Room which was previously discussed), and no room for an articulated bus. Mr. Baker stated that since the next scheduled board meeting is for March 4, this probably will not allow enough time to review the bids. After discussion, Dr. Mundy made a motion to reschedule the next board meeting date to March 11 at 8:30 a.m. with Mr. DePaul seconding. The motion was unanimously carried. The O&M pre-bid meeting is scheduled for Wednesday, February 11 from 9:30 a.m. to noon. Technology Update Currently, Route Match works well with Paratransit; however, this continues to be a problem for Fixed Route. Mr. Baker is exploring options to move forward with Bus Arrival Information. GLTC has identified a transaction vendor to accept credit cards and fare cards. There was discussion regarding Smart Cards. Mr. Baker and Mr. Paris stated that the ticket vending machine is compatible with Smart Cards; however our buses are not compatible. Mr. Daniels asked if the website content could be updated. Ms. Wilkins is scheduled to meet with the web designer to address those issues. Mr. Baker stated that he is an advocate of technology especially for educating people on how to use transit. Check Signer Update Mr. Baker requested to be approved as one of the GLTC’s check signers. Mr. Hellewell made a motion to approve Mr. Baker as a check signer with Mr. Payne seconding the motion and the vote was unanimously carried. President’s Report Mr. Daniels read a resolution for Jan Walker, thanking her for her service at GLTC. He also stated that Glen McGrath, a GLTC former board member has been reappointed to the GLTC board. Mr. McGrath will attend the board meeting in March. Mr. Daniels stated that he would like to include Mr. Baker on any pre development meetings in our community for future transit expansions. As there was no other business, the meeting adjourned at 9:30 a.m.

Secretary/Treasurer

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GLTC Board Agenda Detail Item #: 4a Item Title: Management Report

Action: For Your Information

Summary: February has been a busy month for GLTC. Our organization faced several significant events and challenges

which staff handled with excellent professionalism and hard work. These events had took an emotional toll on everybody, it was through the support of each other and our EAP program that we were able to pull through and

carry on with strength and renewed focus. I’m proud of all those who were involved in the responses to these

events and thank them for their work.

The following are some initiatives we are working on to foster growth and a renewed focus at GLTC: - A core value/focus of Customer Service, Safety and being the Employer of Choice

- Review and revamp of internal policies, procedures and employee handbooks

- A focus on improving communication, teamwork and service to each other o A high quality trainer has joined us to work through parts of this process in the management

team - We have established community outreach initiatives including a “Meet the GM” program which is

taking place March 6th and March 10th at the Transfer Station - We are working to re-vamp all Job Descriptions and Company Structure in order to ensure we are

best positioned to serve our customers in all areas (Transfer Station Operations Plan is a component of

this) - We have spent time meeting with the following key community, state and national stakeholders

o Federal Transit Administration, Department of Rail & Public Transportation, Liberty University, the City Manager’s Office, Centra Health, Lynchburg Area Center for Independent Living, Lynchburg

Parking Management, Region 2000 PDC, Rotary Club of Lynchburg, our own ATU (Union), and

VTLP (Insurance) - We are revisiting and re-evaluating our customer information including our Website, Google Transit

and our continued efforts towards a Bus Arrival Prediction System

The following internal committees are being formed by the GM in order to foster growth in these areas: Driver

Advisory Committee, Maintenance Advisory Committee, and Employee Relations Committee.

Our AGM is working on a new “What’s a customer?” campaign.

The GM met with Liberty University administrators in February, all parties are looking forward to positive growth and further expansion of GLTC's services to LU and the overall partnership. Longer term contracts, service

expansions, and coordination of transportation planning studies were discussed. A lot of great things can be

accomplished through our continued partnership together.

Lastly we have major challenges ahead of us in the coming months, with the beginning of construction of the new O&M facility, our FTA Triennial Review, and a continued overhaul of our capital improvements projects.

I am excited to see the work ahead of us and am confident in our team’s ability to tackle these challenges, I look forward to reporting great success to the board on these and other initiatives we undertake.

Contacts: Josh Baker Attachments: None Customer Impact: Moderate - High

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GLTC Board Agenda Detail Item #: 4b Item Title: January 2015 Financials

Action: For Your Information

Summary: Attached are the financial statements for December & January. We are in a guarded financial position as we monitor cash flow for the remainder of the year. At this time we do not anticipate any kind of significant surplus as we have shown in years past. This prediction is based on Farebox Revenue being below projections and increased operating expenses, primarily due to salary increases which went into effect this year. In order to finish out the year in a good financial position we will likely have to utilize some of our reserve during the month of April. This is a normal swing due to the timing of Federal, State and other fund sources coming in. Last fiscal year the reserve was used briefly for this purpose around the same time and was repaid before the end of the year, we are working to do the same. If for some reason it is not, we will work to restore the fund balance quickly in the new fiscal year. Contacts: Josh Baker Attachments: Pages 7-11 Customer Impact: Minimal

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FY 2015 FY 2014 Difference %

ASSETS

Cash - Capital 239,734 286,180 (46,447) -16%

Accounts Receivable 380,930 100,309 280,622 280%

TOTAL CURRENT ASSETS 620,664$ 386,489$ 234,175$ 61%

Tangible Property 39,123,833$ 35,075,271$ 4,048,562$ 12%

Accumulated Depreciation (13,073,244) (10,667,885) (2,405,359) 23%

NET FIXED ASSETS 26,050,589$ 24,407,387$ 1,643,203$ 7%

TOTAL ASSETS 26,671,253$ 24,793,876$ 1,877,378$ 8%

LIABILITIES AND CAPITAL

Accounts Payable - Miscellaneous 356,996$ 83,919$ 273,077$ 325%

TOTAL LIABILITIES 356,996 83,919 273,077 325%

Capital Stock 5 5$

Accumulated Income/(Loss) Prior Years 25,674,660 20,426,215 5,248,445 26%

Accumulated Income/(Loss) Current Year 639,593 4,283,737 (3,644,144) -85%

TOTAL CAPITAL 26,314,257$ 24,709,957$ 1,604,300$ 6%

TOTAL LIABILITIES AND CAPITAL 26,671,253$ 24,793,876$ 1,877,377$ 8%

Greater Lynchburg Transit Company, Inc.

Balance Sheet

January FY 2015

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FY2015 FY2015

ACTUAL ACTUAL

JAN YTD

REVENUE

Operating Assistance Revenue -$ 2,766,613$

Money Paid to CVTMCI - (2,766,613)

Sale of Equipment & Vehicles - -

Federal Grant Revenue 8,000 511,201

Money to be Paid to CVTMCI - -

Local Grant Revenue 1,100 128,392

TOTAL REVENUE 9,100$ 639,593$

EXPENSES

Depreciation -$ -$

Repairs - Capital - -$

Other Miscellaneous Expense - -

TOTAL EXPENSES -$ -$

NET INCOME/(LOSS) 9,100$ 639,593$

GREATER LYNCHBURG TRANSIT COMPANY, INC.INCOME STATEMENT

AS OF JANUARY 31, 2015

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MONTH TO DATE YEAR TO DATE

FY2015 FY2014 FY2015 FY2014

JAN JAN % YTD YTD %

ACTUAL ACTUAL VAR ACTUAL ACTUAL VAR

REVENUE

Operating Assistance Revenue -$ 429,074$ -100% 2,766,613$ 3,101,382$ -11%

Money Paid to CVTMCI - (429,074) -100% (2,766,613) (3,101,382) -11%

Federal Grant Revenue 8,000 361,120 0% 511,201 3,388,190 -85%

Local Grant Revenue 1,100 101,306 -99% 128,392 903,135 -86%

TOTAL REVENUE 9,100$ 462,426$ -98% 639,593$ 4,291,325$ -85%

EXPENSES

Repairs - Capital - - 0% -$ 7,589$ -100%

Other Miscellaneous Expense - - 0% - - 0%

TOTAL EXPENSES -$ -$ 0% -$ 7,589$ -100%

NET INCOME/(LOSS) 9,100$ 462,426$ -98% 639,593$ 4,283,737$ -85%

GREATER LYNCHBURG TRANSIT COMPANY, INC.COMPARATIVE INCOME STATEMENT

AS OF JANUARY 31, 2015

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MONTH TO DATE YEAR TO DATE

FY2015 FY2015 FY2015 FY2015

JAN JAN % YTD YTD %

ACTUAL BUDGET VAR ACTUAL BUDGET VAR

REVENUE

FRT Passenger Revenue 83,128$ 84,723$ -2% 509,256$ 593,058$ -14%

DRT Passenger Revenue 6,567 8,167 -20% 51,058 57,167 -11%

Contracts (LC Access) 1,907 2,063 -8% 11,442 14,443 -21%

Contracts (CVCC Access) 4,167 2,063 102% 29,167 14,443 102%

Liberty University Revenue 134,162 101,090 33% 804,971 606,541 33%

Other Contract Revenue 1,098 3,317 -67% 9,815 23,217 -58%

Non-Operating Revenue 142 - 100% 21,428 - 100%

Advertising Revenue 7,135 4,583 56% 45,553 32,083 42%

City Operating Assistance 116,170 116,170 0% 813,189 813,189 0%

County Operating Assistance 4,791 4,791 0% 33,537 33,537 0%

State Operating Assistance 121,825 115,833 5% 852,777 810,833 5%

Federal Operating Assistance 169,961 164,977 3% 1,189,729 1,154,837 3%

TOTAL REVENUE 651,053$ 607,777$ 7% 4,371,923$ 4,153,348$ 5%

EXPENSES

FIXED ROUTE

Operator Labor 137,744$ 141,687$ -3% 958,518$ 991,806$ -3%

Operator-Overtime 9,547 5,574 71% 185,035 39,015 374%

Other Salaries & Wages 21,688 16,332 33% 115,307 114,321 1%

Supervisors-Overtime 629 1,818 -65% 17,620 12,726 38%

Fringe Benefits 125,762 98,001 28% 654,276 686,008 -5%

TOTAL FIXED ROUTE 295,369$ 263,411$ 12% 1,930,756$ 1,843,875$ 5%

DEMAND RESPONSE

Operator Labor 18,877$ 20,559$ -8% 144,024$ 143,910$ 0%

Operator-Overtime-PTS 713 1,052 -32% 5,155 7,361 -30%

Other Salaries & Wages 5,312 7,429 -28% 57,691 52,000 11%

Fringe Benefits 19,147 8,802 118% 106,034 61,612 72%

TOTAL DEMAND RESPONSE 44,048$ 37,840$ 16% 312,904$ 264,882$ 18%

MAINTENANCE

Other Salaries & Wages 47,905$ 47,763$ 0% 341,950$ 334,343$ 2%

Inspection&Maint,Srvc-Overtime 1,077 1,592 -32% 24,030 11,144 116%

Fringe Benefits 36,226 26,890 35% 187,588 188,231 0%

Fuel & Lubricants 46,538 72,722 -36% 425,379 509,052 -16%

Tires & Tubes 1,362 4,824 -72% 48,800 33,768 45%

Other Materials & Supplies 27,303 27,061 1% 228,884 189,424 21%

TOTAL MAINTENANCE 160,412$ 180,852$ -11% 1,256,631$ 1,265,961$ -1%

ADMINISTRATION

Other Salaries & Wages 18,063$ 15,760$ 15% 151,883$ 110,319$ 38%

Fringe Benefits 13,953 6,571 112% 77,849 45,995 69%

Services 23,643 32,804 -28% 243,496 229,627 6%

Utilities 10,942 13,555 -19% 62,897 94,888 -34%

Casualty & Liability Expenses 21,362 26,347 -19% 120,898 184,427 -34%

Other Materials & Supplies 2,268 6,748 -66% 22,282 47,235 -53%

Miscellaneous 3,270 7,042 -54% 41,249 49,292 -16%

TOTAL ADMINISTRATION 93,500$ 108,826$ -14% 720,555$ 761,783$ -5%

TOTAL EXPENSES 593,328$ 590,929$ 0% 4,220,845$ 4,136,500$ 2%

NET INCOME/(LOSS) 57,725$ 16,848$ 243% 151,078$ 16,848$ 89%

CENTRAL VIRGINIA TRANSIT MANAGEMENT CO INC.INCOME STATEMENT

AS OF JANUARY 31, 2015

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MONTH TO DATE YEAR TO DATE

FY2015 FY2014 FY2015 FY2014

JAN JAN % YTD YTD %

ACTUAL ACTUAL VAR ACTUAL ACTUAL VAR

REVENUE

FRT Passenger Revenue 83,128$ 93,510$ -11% 509,256$ 607,613$ -16%

DRT Passenger Revenue 6,567 5,493$ 20% 51,058 47,240 8%

Contracts (LC Access) 1,907 2,476$ -23% 11,442 15,357 -25%

Contracts (CVCC Access) 4,167 2,063$ 50% 29,167 2,063 93%

Liberty University Revenue 134,162 90,253$ 49% 804,971 541,520 49%

Other Contract Revenue 1,098 800$ 37% 9,815 9,218 6%

Non-Operating Revenue 142 95$ 50% 21,428 43,172 -50%

Advertising Revenue 7,135 3,310$ 116% 45,553 21,694 110%

City Operating Assistance 116,170 99,520$ 17% 813,189 696,639 17%

County Operating Assistance 4,791 4,791$ 0% 33,537 33,537 0%

State Operating Assistance 121,825 189,306$ -36% 852,777 726,663 17%

Federal Operating Assistance 169,961 164,477$ 3% 1,189,729 1,151,337 3%

TOTAL REVENUE 651,053$ 656,094$ -1% 4,371,923$ 3,896,053$ 12%

EXPENSES

FIXED ROUTE

Operator Labor 137,744$ 124,646$ 11% 958,518$ 952,880$ 1%

Operator-Overtime 9,547 2,480 285% 185,035 18,527 899%

Other Salaries & Wages 21,688 10,651 104% 115,307 96,203 20%

Supervisors-Overtime 629 576 9% 17,620 7,953 122%

Fringe Benefits 125,762 97,480 29% 654,276 582,607 12%

TOTAL FIXED ROUTE 295,369$ 235,833$ 25% 1,930,756$ 1,658,170$ 16%

DEMAND RESPONSE

Operator Labor 18,877$ 19,610$ -4% 144,024$ 152,782$ -6%

Operator-Overtime-PTS 713 219 225% 5,155 1,619 218%

Other Salaries & Wages 5,312 7,364 -28% 57,691 54,024 7%

Fringe Benefits 19,147 19,088 0% 106,034 112,899 -6%

TOTAL DEMAND RESPONSE 44,048$ 46,281$ -5% 312,904$ 321,324$ -3%

MAINTENANCE

Other Salaries & Wages 47,905$ 49,563$ -3% 341,950$ 327,705$ 4%

Inspection&Maint,Srvc-Overtime 1,077 848 27% 24,030 11,557 108%

Fringe Benefits 36,226 34,252 6% 187,588 183,770 2%

Fuel & Lubricants 46,538 65,433 -29% 425,379 481,631 -12%

Tires & Tubes 1,362 (296) -560% 48,800 34,744 40%

Other Materials & Supplies 27,303 29,515 -7% 228,884 191,324 20%

TOTAL MAINTENANCE 160,412$ 179,316$ -11% 1,256,631$ 1,230,732$ 2%

ADMINISTRATION

Other Salaries & Wages 18,063$ 13,388$ 35% 151,883$ 122,359$ 24%

Fringe Benefits 13,953 9,872 41% 77,849 66,279 17%

Services 23,643 41,225 -43% 243,496 266,438 -9%

Utilities 10,942 10,169 8% 62,897 56,483 11%

Casualty & Liability Expenses 21,362 24,114 -11% 120,898 168,715 -28%

Other Materials & Supplies 2,268 736 208% 22,282 13,033 71%

Miscellaneous 3,270 1,974 66% 41,249 20,184 104%

TOTAL ADMINISTRATION 93,500$ 101,476$ -8% 720,555$ 713,492$ 1%

TOTAL EXPENSES 593,328$ 562,905$ 5% 4,220,845$ 3,923,717$ 8%

NET INCOME/(LOSS) 57,725$ 93,188$ -38% 151,078$ (27,665)$ 118%

CENTRAL VIRGINIA TRANSIT MANAGEMENT CO INC.COMPARATIVE INCOME STATEMENT

AS OF JANUARY 31, 2015

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GLTC Board Agenda Detail Item #: 4c Item Title: January Ridership & Operations Statistics

Action: For Your Information

Summary: January Ridership information as well as some important operational statistics are presented in this section. You will find a new supplemental ridership report. This report has been designed to be clear, concise and useful in understanding trends in GLTC's ridership. Any data which has been omitted in the new format report which might be important to the board can be restored upon request. The General Manager's comments are as follows: Overall, system ridership continues to show impressive numbers. All types of ridership are up which shows our passenger base continues to expand. One of the noteworthy challenges is that we have shown significant ridership increases however our fare box revenue is consistently below projections. As a result of this we are focusing efforts on reviewing our fare box collections in order to determine what the cause of this may be. We hope in the coming months to have additional details pertaining to this internal inquiry. Pertaining to our maintenance department our preventative maintenance activities were at 95% on time with a fleet down time of 7.46%. Due to the cold weather cleaning of vehicles has been hampered, unfortunately we've had quite a few days with dirty vehicles - something we anticipate not being an issue anymore once we're in our new facility. Miles traveled per road call exceeded 35,000 in January. No bus shelters were installed in January due to the winter season. The following are some facts about our Fixed Route service for January, 2015:

95,126 revenue miles were provided as compared to 57,413 last year during the same time period.

The system operated for 8,685 revenue hours as compared to 7,074 in the January prior. 110 passengers in wheelchairs utilized GLTC. 164 bikes were along for a trip with their owner on our buses.

For our Paratransit service, here are some similar facts:

We operated 9 vehicles at maximum service capacity, the same amount as every month since June of 2014.

Paratransit had 11,577 revenue service miles, this is down from 12,280 during the same time period one year prior.

We operated this service for 1,198 revenue hours as compared to 1,389 in January of 2014. Contacts: Josh Baker Attachments: Pages 7-10 Customer Impact: Minimal

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GLTC Board Agenda Detail Item #: 4d Item Title: Capital Projects

Action: For Your Information

Summary: Listed below is the capital projects list. This is largely unchanged from the last Board Meeting. GLTC staff had a meeting with FTA Staff in February to discuss how to move forward with these projects. Other priorities have

kept us from working on these projects. We anticipate action on these within the next two (2) months.

FEDERAL STATE 1/31/2015

GRANT# PROJECT# DESCRIPTION FEDERAL STATE LOCAL TOTAL Balance

VA-95-X110-01 73009-30 REAL ESTATE APPRAISALS (STP) 4,000$ 800$ 200$ 5,000$ 4,100$

73009-30 30%ENG/DESIGN-ADMIN/MAINTENANCE FACILITY (STP)492,000$ 98,400$ 24,600$ 615,000$ 27,991$

Executed 7/9/14 73009-30 ENG/DESIGN-ADMIN/MAINTENANCE FACILITY (STP)960,000$ 192,000$ 48,000$ 1,200,000$ 10,781$

Executed 5/19/14 73014-32 PURCHASE SUPPORT VEHICLES (1) 29,200$ 4,015$ 3,285$ 36,500$ 36,500.00$

Executed 5/19/14 73014-35 PURCHASE SHOP EQUIPMENT 110,878$ 15,246$ 12,472$ 138,596$ 138,596.00$

Executed 5/19/14 73014-33 PURCHASE RPLCMT BUS <30FT(3) 350,395$ 70,079$ 17,520$ 437,994$ 437,994.00$

Executed 5/19/14 73014-34 PURCHASE EXPANSION BUS,30FT 116,799$ 16,060$ 13,140$ 145,999$ 145,999.00$

Executed 6/18/14 73014-31 REHABILITATE/REBUILD BUSES (1) 129,753$ 25,951$ 6,488$ 162,192$ 162,191.00$

2,193,025$ 422,551$ 125,705$ 2,741,281$ 964,151$

VA-95-X122 73012-35 ENG/DESIGN-BUS TERMINAL 737,422$ 99,552$ 84,804$ 921,778$ 92,507$

EXECUTED 1/13/13 73012-36 CONSTRUCT-BUS TERMINAL 5,617,782$ 758,401$ 646,045$ 7,022,228$ -$

EXECUTED 1/13/13 73012-37 CONSTRUCT-BUS PASSENGER SHELTERS 41,069$ 5,544$ 4,723$ 51,336$ 38,299$

EXECUTED 1/13/13 73011-25 ACQUIRE-BUS ROUTE SIGNING 18,000$ 2,385$ 2,115$ 22,500$ 4,431$

EXECUTED 1/13/13 73012-39 BUY ASSOC CAP MAINT ITEMS 9,479$ 1,280$ 1,090$ 11,849$ 1,145$

EXECUTED 1/13/13 73011-26 ACQUIRE-SHOP EQUIPMENT 9,440$ 1,251$ 1,109$ 11,800$ 7,033$

EXECUTED 1/13/13 73011-27 ACQUIRE-MISC SUPPORT EQUIPMENT 6,400$ 848$ 752$ 8,000$ 7,152$

EXECUTED 1/13/13 73012-38 PURCHASE RADIOS 144,000$ 19,440$ 16,560$ 180,000$ 747$

EXECUTED 1/13/13 73011-28 PURCHASE MISC COMMUNICATIONS EQUIP36,000$ 4,770$ 4,230$ 45,000$ 40,230$

Revision - new ALI REHABILITATE FARE COLLECTION EQUIP 12,000$ 2,400$ 600$ 15,000$ -$

EXECUTED 1/13/13 73012-40 PREVENTIVE MAINTENANCE 55,601$ 11,120$ 2,780$ 69,501$ 41,732$

6,687,193$ 906,991$ 764,808$ 8,358,992$ 233,276$

VA-95-X120 73013-36 IMPROVEMENTS-BUS TERMINAL 400,000$ 55,000$ 45,000$ 500,000$ 109,830$

Executed 9/11/14 73013-37 ACQUIRE-SUPPORT VEHICLES 56,154$ 7,721$ 6,317$ 70,192$ 70,192$

73013-38 ENG/DESIGN ADMIN/MAINTENANCE FACILITY191,000$ 26,263$ 21,487$ 238,750$ 238,750$

73013-42 ACQUIRE-SHOP EQUIPMENT 20,000$ 2,750$ 2,250$ 25,000$ 17,832$

73013-43 ACQUIRE-MOBILE FARE COLL EQUIP 55,480$ 7,629$ 6,241$ 69,350$ 69,350$

73013-44 ACQUIRE-ADP SOFTWARE 56,000$ 7,700$ 6,300$ 70,000$ 60,900$

73013-45 ACQUIRE-MOBILE SURV/SECURITY EQUIP 56,000$ 7,700$ 6,300$ 70,000$ 70,000$

73013-39 ACQUIRE-BUS PASSENGER SHELTERS 64,354$ 8,849$ 7,240$ 80,443$ 80,443$

73013-40 BUY ASSOC CAP MAINT ITEMS 106,262$ 14,611$ 11,956$ 132,829$ 132,829$

73013-41 REHAB/REBUILD 40-FT BUS 280,000$ 96,000$ 24,000$ 400,000$ 400,000$

73014-29 PURCHASE SPARE PARTS-ACM 35,120$ 4,829$ 3,951$ 43,900$ 43,900$

73014-30 PURCHASE PASSENGER SHELTERS 86,594$ 11,906$ 9,742$ 108,242$ 108,242$

73114-77 REHABILITATE/REBUILD BUSES (1) 206,247$ 41,250$ 10,311$ 257,808$ 257,808$

1,613,211$ 292,208$ 161,095$ 2,066,514$ 1,660,076$

2015 CAPITAL CONSTRUCT- ADMIN/MAINT FACILITY 22,400,000$ 3,080,000$ 2,520,000$ 28,000,000$ PENDING

PENDING 73015-40 PURCHASE-PASSENGER SHELTERS 44,455$ 6,113$ 5,001$ 55,569$ PENDING

73015-37 BUY ASSOC CAP MAINT ITEMS 84,000$ 11,550$ 9,450$ 105,000$ PENDING

73015-39 ACQUIRE-SUPPORT VEHICLES 60,735$ 8,351$ 6,833$ 75,919$ PENDING

73015-38 REHAB/REBUILD BUSES 64,000$ 8,800$ 7,200$ 80,000$ PENDING

22,653,190$ 3,114,814$ 2,548,484$ 28,316,488$ PENDING

GLTC CAPITAL GRANTS

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GLTC Board Agenda Detail Item #: 4e Item Title: Technology Update

Action: For Your Information

Summary: This section of the Agenda is a new standing staff report, in order to keep the Board updated on progress related to major technology projects an ongoing report will appear here. As of March, the following updates are of particular relevance: RouteMatch (Dispatching and Customer Information) - We have made progress with this vendor, working with them to complete roll out of on bus technology. Once a more specific timeline becomes available we will provide further update. Website - we are working with a third party provider to ensure our website overhaul is completed, while the new site is live there is some outdated information on it. Because of the third party nature of this work, it has been making slow progress. GLTC staff have obtained additional training so that the site can be kept up to date. On Bus Passenger Information System - when GLTC updated and reconfigured the routes at the opening of the Transfer Station, the GPS based passenger information systems became incorrect. We are working to quickly resolve this as it is a customer service issue. In addition the GM has placed a priority on fixing the external sign displays based on helpful feedback from the ADA committee. Information Technology is a critical component of Public Transportation, it is expected by our current riders and appreciated by prospective ones. Unfortunately the emphasis on IT had diminished some in past years with some staff turnover. We are working to re-invest ourselves in technology to be not only great but a pioneer in transit technology. Contacts: Josh Baker Attachments: None Customer Impact: High

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GLTC Board Agenda Detail Item #: 4f Item Title: Kemper Street Transfer Station Update

Action: For Your Information

Summary: The Transfer Station project is in final close out. We are still withholding some payment contingent upon final completion of the meeting room floor connections. A new issue has come up involving the concrete pavement, we are unsure of the cause but the pavement top finish has come up in numerous areas with the bad weather. The contractor has been informed of the issue - we will update the Board when more detail becomes available including the correction plan. This work could be significant. A final warranty repair list was developed by the GM, Manager of Maintenance and Gareth McAllister of Wendel. Contacts: Josh Baker Attachments: None Customer Impact: Moderate (Possibly High depending on Concrete Repair process)

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GLTC Board Agenda Detail Item #: 4g Item Title: Operations & Maintenance Facility Update

Action: For Approval

Summary: The General Manager has reviewed bid submissions, the tabulation by the City Proecurement Officer and the recommendation letter provided by Wendel. Recommendation for award of General Contractor be made to the lowest qualified bidder which is MB Contractors of Roanoke, VA. The total project base cost for Board approval (inclusive of Alternates #1 and #3) is: $17,053,000 Contacts: Josh Baker Attachments: Wendel’s Recommendation to Award Letter, Bid Tabulation and MB Contractors

Official Bid Documents included as separate documents Customer Impact: None

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GLTC Board Agenda Detail Item #: 5 Item Title: Old Business

Action: Discussion

5a Summary: Incidental use of Transfer Station.

Use of Meeting Room Parking Service by Greyhound and SmartWay Bus

FTA Incidental Use Policy:

---Continued on next page---

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Contacts: Josh Baker Attachments: None Customer Impact: Moderate

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GLTC Board Agenda Detail Item #: 6 Item Title: New Business

Action: Discussion and Approval

6a: General Contractor Award for Construction of O&M Facility Consider staff recommendation of selection of Contractor for O&M Facility - action required. 6b: Ground Breaking/Grand Opening Planning Indicate level of interest in Ground Breaking Ceremony and Grand Opening Ceremony. Staff require input in order to plan the appropriate level of events. 6c: Summer Youth Pass Program In partnership with the Lynchburg City Schools (LCS), GLTC plans to continue the Summer Youth Pass program beginning June 6 through August 15 pending approval of the school board. LCS allows permission for students of the two high schools and three middle schools to ride GLTC on an unlimited basis throughout the duration of the program. In April, 2015, GLTC will contact LCS for approval and distribution of the Summer Youth Pass promotional materials. Once approved, GLTC will begin promoting the Summer Youth pass via press releases, social media, and LTV, the City’s television channel. Students/parents can purchase a youth pass from either location, 1301 Kemper Street or at the transfer station at 800 Kemper Street. For the last few years, the cost of a Summer Youth pass was $25 per child. GLTC is considering increasing the cost to $35 to help cover increased operational costs. This requires Board consideration and approval of the proposed increase in fees.

6d: Other New Business Any additional new business discussion here.