board reports from hell and how to find the hallelujah mountain illinois credit union league...
TRANSCRIPT
![Page 1: Board Reports from Hell and How to Find the Hallelujah Mountain Illinois Credit Union League Presented by Rory R. Rowland](https://reader034.vdocuments.net/reader034/viewer/2022042717/56649e2c5503460f94b1ad0a/html5/thumbnails/1.jpg)
Board Reports from Hell and How to Find the Hallelujah Mountain
Illinois Credit Union League
Presented by Rory R. Rowland
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Financial Snapshot Product or Service Usage Metrics Operations Development Sales Marketing Committee Reports Board Actions and Resolutions Strategic Discussions
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Better Board Meetings
Do We need to meet?Meeting Objectives - writtenDon’t try to do too muchSet the agendaEstablish time limits
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Better Board Meetings
Brief the executive committee before the meeting
Keep the meeting on trackRemember every board member has a role to
playClose with next steps
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Board taskBoard taskPlanning and Evaluating
EffectivenessManaging CEO AccountabilityMaking and Evaluating PoliciesMember Service
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Board Work Styles
The Board of Directors and Efficiency
Risk TakingCommitment to DutiesBoard Unity
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Board Work Styles
Feedback StyleTolerance and Constructive
Participation Communication Styles
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What's the Board's Role?
To Oversee and Guide the Credit Union so That the Members Assets Are Safe and Productive As Possible.
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Values, Mission, Plans, Goals, PoliciesMember Survey, Staff Survey Mystery Shops
Fraud HotlineExternal Audit, Internal Audit, Regulatory ExamMonthly Reports, Dashboards, Other Reports,
Competitive Analysis
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Boards Role
Varies with Asset SizeSmall credit unionMedium-size credit unionLarge credit union
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Board Meetings Occur Because
Board Members Need to:Plan Together.Learn TogetherContemplate TogetherDeliberate Together
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What's the Purpose of the Board Meeting?
Compared PlanEvaluate Progress toward Plan. Look to the Future for Strategic
Issues
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What's the Purpose of the Board Meeting?
Purpose; Meet PurposePriority: Most Important ThingsPace: Keep It QuickProcess: Evaluate and Improve the ProcessPranks: Make It Fun
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Purpose of Board Packet?
___________________________
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What's the Purpose of the Board Packet?
To Help Determine Operations Are Meeting Expectations.
To Assist the Board in Determining the Future Direction of the CU
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What's the Purpose of the Board Packet?
To Update the Board's Knowledge of the Operations of the Credit Union.
To Provide Insight into Trends That May Be Occurring.
Provide Information to Assist in the Decision-Making Process.
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Good Board Packet.
Is the board's eyes into the soul of the credit union.
Keeps board members informed and up-to-date.
Board members see trends
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The Perfect Board Packet: Some Ideas of Content.
AgendaConsent Agenda Items.Financial Ratios and Trends--
Dashboard
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The Perfect Board Packet: Some Ideas of Content.
Comparison to Previous Periods.Comparison Plan.Comparison the Budget
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The Perfect Board Packet Some Ideas Content.
Strategic Planning Key Issues Discussed.FYI or CEOs / Chair's CornerRisk Areas Analysis
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Consent Agenda
Consent agenda only works if board members actually read the contents - Prior to the Meeting.
Items That Are Routine and Don't Require Discussion
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Financial Reports - Compared to Previous Period
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Dealer Tactics
Fierce CompetitionSurvival What Dealers are doing!Keep your cool
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Dashboard of Success
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The Ratios
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Dashboard of Success
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Strategic Planning Update
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Other Analysis.Remote Transactions Versus
Branch Transactions.Products/Services per Member.Audit Work. Sam Resolution
Update.
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Other Analysis.
Supervisory Committee Report.
Branch Activity Trends.Branch Probability Analysis
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Risk Analysis
Indirect lending.Risk-based pricing.Commercial lending.Delinquency and charge-offs.
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Mortgage lending
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New Product/Services.
The goal is to analyze new product or service acceptance by the members.
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Delinquency and Charge-Offs
Delinquency by Loan TypeDelinquency by Branch.Delinquency by Loan Officer.Delinquency by Risk Based
Score
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Top 10 List
What did we learn?
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Top Ten:Top Ten:
11 22 33 44 55 66 77 88 991010
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Information
Rory Rowland14401 Covington
Independence, MO 64055
816-478-3249
www. RoryRowland.com
RoryRRowland@ ATT.net