boost human capital with social media

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Who walks the Dog http://whowalksthedog.com HR Morning Seminar Boost Human Capital with social media #SSEHRBoost

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Page 1: Boost Human Capital with Social Media

Who w

alks

the Dog

http://w

howalk

sthedog.com

HR Morning SeminarBoost Human Capital

with social media

#SSEHRBoost

Page 2: Boost Human Capital with Social Media

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Recruit and Boost Human Capitalwith Social Media

What is Social Media?

Channels for Recruitment

A Platform for Performance

Case Study: L’Oréal

Page 3: Boost Human Capital with Social Media

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But First: I Am ...

@arjantupan linkedin.com/in/arjantupanfacebook.com/arjantupan youtube.com/user/arjantupan

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What isSocial Media?

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Technology and Social Interaction

Social media are media for social interaction, using highly accessible and scalable communication techniques. Social media is the use of web-based and mobile technologies to turn communication into interactive dialogue. Andreas Kaplan and Michael Haenlein also define social media as "a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, which allows the creation and exchange of user-generated content." Businesses also refer to social media as consumer-generated media (CGM). A common thread running through all definitions of social media is a blending of technology and social interaction for the co-creation of value.

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The Conversation Prism

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Social Media

form a constantly changing landscape of places, enabled by

technology, where people

meet, talk and share

Page 8: Boost Human Capital with Social Media

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New Facilities To Do Old Things

Or: technology facilitating human interaction

Page 9: Boost Human Capital with Social Media

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Channels forRecruitment

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Finding the Right People to Recruit

Search Engage

Network Play

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54%

How To Search

Jargon ‘Normal’Language

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LinkedIn Skills List

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Understand Job Titles

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54%

Participate (or: Engage)

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54%

Question and Answer Sites

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54%

Topical Blogs

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54%

Network

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54%

Alumni Groups

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54%

Other Networks

Deloitte Digital Australia CEOtalks about social media use

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Play

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Reveal, Recruitment Game

Reveal is an online recruitment game from L’Oréal.

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A Platform for Performance

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Are You On?

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Knowledge Used To Be Carefully Stored

In vast archives, managed by storage professionals: the gate keepers of

knowledge and information.

To get it, you needed to appease the Gate Keeper.

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Modern Knowledge Management Systems...

... are not much more than fancy versions of an old principle:

stored documents, retrievable by finding the right entry in a catalog of

meta data.

It takes a good understanding of the system to get to the information itself.

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In Comes WikiPedia

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Again, the Internal Network

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Information Volatility

Stable

Changing

Volatile

NetworkWiki

Storage

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Learning Platforms

Khan Academy makes knowledge accessible and

gives insights in knowledge development.

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Virtual Worlds

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A Who walks the Dog Knowledge Share

More information:

http://whowalksthedog.comhttp://twitter.com/whowalksthedoghttp://facebook.com/whowalksthedog

Arjan [email protected]

http://twitter.com/arjantupan+371 27 44 88 11

Who walks the Dog provides strategic advice on using innovative ways to optimize your business, focusing on the human factor.

We specialize in social media, CSR and Lean Management / Six Sigma.

04 November 2011