bpm in standard chartered
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BPM IN STANDARD CHARTERED
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BUSINESS PROCESS MANAGEMENT
Business Process Management is, as the nameimplies, about managementof businessprocesses
BPM system need to provide a representation ofthe process which is meaningful to a businessperson.
BPM allows organizations to abstract businessprocess from technology infrastructure
One a business person draws a diagram, that isthe diagram that is executed.
The process itself is visible, even as the programsupporting it executes
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Different from traditional projects
Focuses on larger organizational goals
Considers business factors like costoptimization, agility
Key priority is building the services layer on
which business processes can be orchestrated. Focus on optimizing the processes and assets
at every stage of project lifecycle
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WHAT BPM DOES?
Connects different
In a specific
to achieve a business goal
business activities
order
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ADVANTAGES OF BPM
End-to-end
view ofbusiness
Enforce
Compliance,
Policies
Best-practices
Costeffectiveness
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BENEFITS OF BPM
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ENVIRONMENT
Key functions a BPM environment should provider are
Development/Change Time
Process Modeling
Analysis, optimization
Run-time
Process Orchestrations
State management
Process correlation
Transaction support
Expose the orchestration as a service to outside
Process monitoring
Workflow User Interfaces
Business rule management
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KEY PARTS OF A PROCESS
MANAGEMENT SYSTEM
ModelingModeling
&&
Design toolsDesign tools
Process ExecutionProcess Execution
ProcessProcess
EngineEngine
ProcessProcess
DataData
BusinessBusinessRulesRulesWorkflowsWorkflows
UsersUsers
ERPERP
CRMCRM
BusinessBusiness
SystemsSystems
ProcessProcess
Dashboards,Dashboards,
Monitoring,Monitoring,
AnalyticsAnalyticsBusinessBusiness
ServicesServices
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BPM RELATED STANDARDS
BPEL - For expressing abstract and
executable processes
BPMN -Diagramming conventions fordescribing business processes
XPDL Focus onDistribution of work
SOA
Web service standards
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BPM LIFECYCLE
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BPM IN STANDARD CHARTERED
Used in the investment arm
Tracks any transaction through its lifecycle
Earlier there used to be too much paperwork Brought end to end visibility, model
compliance adherence, streamlined the
process Removed manual intervention, errors are
less, no deviance from the framework
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FACTORS AFFECTING BPM
Assembly-line
Paradigm not fit for many exceptions
Higher expectations from
the Social Networking world
Growing complexity of
Business interactions
Need for more intelligent
Process discovery
Light-weight process modeling,
Execution, monitoring
Processes connected
beyond enterprise
Self linking processes,
Ubiquitous processes
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BPM AND OTHER METHODOLOGIES
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BPM AND THE ORGANIZATION
Jobs will be affected due to change in
operating processes
Alignment of business and IT Focus shifts from day to control to matters
with higher tactical content
Impact of BPM depends on how it is used.