bps business overview_23 april 2015

BYTES PEOPLE SOLUTIONSBUSINESS OVERVIEW

INTRODUCTION

VALUE PROPOSITION

BUSINESS MODEL

BUSINESS UNITS

• Talent Management• Career Campus• ICT Academy• Business Process Outsourcing

REFERENCE LIST

Your People Solutions and Business Process Outsource Partner of Choice

WORLD CLASS COMPANIES

ALTRON TELECOMMUNICATIONS, MULTI-MEDIA AND INFORMATION TECHNOLOGY (TMT)

ALTRON TMT STRUCTURE

TELECOMS MULTI-MEDIA & ELECTRONICS

TECHNOLOGY

BYTES CORE BUSINESS

SOFTWARE

BYTES SECURE TRANSACTION

SOLUTIONS

VALUE PROPOSITION

Your partner of choice, Bytes People Solutions enables your organisation to drive excellence in business processes. Our services include an assessment centre, contact centres, content development and on-line technology services, business process consulting, soft skills training and ICT learning solutions.

The outcome of the learning experience is an attendance certificate, international certification or a national certificate. As a member of the Bytes Technology Group, Bytes People Solutions is a leader in talent management, skills development and business process management to a large number of organisations in South Africa as well as Africa.


• Credible Track Record of nearly 20 Years

• Solid Client Base in Public and Private Sectors

• Professional Skills Base

• Leaders and Advisors:Talent Management, Skills Development, Business Process Outsourcing

• Partnerships – Dti, Seta’s and Industry

• Several International Accreditations and Certifications

• National Infrastructure

• Various Focused Business Units

• BBBEE Level 2 Contributor (156%)

VALUE PROPOSITION


BUSINESS MODEL

BUSINESS PROCESS TRANSFORMATION

Customer Success through Innovation

BPO

Cultivate the True Potential of Your Workforce

TALENT MANAGEMENTYour Career is a Work in Progress

Changing lives daily

SKILLS DEVELOPMENT

Key Differentiators – Complementary service offering which enables Business Process Transformation.


BUSINESS UNITS


TALENT MANAGEMENTChanging Lives Daily

CAREER CAMPUSYour Career is a Work in

Progress

ICT ACADEMYCustomer Success

through Innovation

BPO


BUSINESS UNITS


TALENT MANAGEMENT

Assessment Centre; Content Development; E-Content Solutions; Online Technologies; People Consulting


BUSINESS UNITS

Changing Lives DailyCAREER CAMPUS

> 7000 unemployed youth achieved a NQF (Level 2-5) qualification

> 60% Woman > 25% people with disabilities84% African, 12% Coloured and 4% Indian – New BEE Code

MICT and Services SETA Programmes

Excellent conversion rate to further employment placements

Various rural and peri-urban community projects


BUSINESS UNITS

Your Career is a Work in Progress

ICT ACADEMY

Productivity Based End-User Approach

ICT Professional Career Paths

ICT Specialist Real-Time National/ International Offering

Business Soft Skills Offering


Customer Success through Innovation

BPO

Recruitment and On-boarding TrainingInbound and Outbound Contact Centres

Customer ServiceDirect Sales

Talent and Skills DevelopmentOutsourcing; Co-sourcing; Offshoring

Professional ServicesDisaster Recovery Sites

More than 25 contact centres with more than 1500 active seats

BUSINESS UNITS


ECONOMIC EMPOWERMENT


ACCREDITATIONS AND CERTIFICATIONS

Business Process enabling South Africa

MICT-SETA Accredited Training Provider

Contact Centre Management


SERVICES-SETA Accredited Training Provider


TALENT MANAGEMENT Changing Lives DailyCAREER CAMPUS

Your Career is a Work in Progress

ICT ACADEMYCustomer Success

through Innovation

BPO

REFERENCE LIST


http://www.google.co.za/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRxqFQoTCMj99cOWlsYCFUoO2wod5ToA3Q&url=http://www.adlip.com/new-fnb-advertising-campaign-encourages-south-africans-to-un-steve-themselves/&ei=xB2BVciLNsqc7Abl9YDoDQ&psig=AFQjCNE0s2lbEmmpEP9XSy4Hj8Y0XbyHKw&ust=1434611515529321

THANK YOU


bps business overview_23 april 2015

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