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    Economics and StrategyA presentation to the LSE MSc in Management and Strategy

    Richard Bradley

    [email protected]

    19 October 2011

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    2 Frontier Economics

    Using economics for business strategy

    Theprinciples

    Thepractice

    How does economics help strategic thinking?

    An example: UK supermarkets

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    3 Frontier Economics

    Economics provides tools for thinking through problems

    How do customersmake decisions?

    Consumer theory

    How do firms makedecisions?

    Producer theory

    How do marketswork?

    IO and game theory

    Business Strategy:How do I build a sustainable andsuccessful business?

    Competition/regulation/policyShould policy seek to changethe market outcome, and how?

    in a consistent wayto set up and test empirical hypotheses

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    4 Frontier Economics

    The most powerful law in economics

    Unless there are barriers to entry and expansion,

    marginal firms will earn the industry cost of capitalon the replacement cost of their assets.

    Competitive advantage is about earning more thanthis market rate of return: economic profit

    Scarcity matters

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    5 Frontier Economics

    A very useful question for finding scarcity

    Why cant I do that?

    Things that may be hard to copy

    Networks or patents

    Costs and scale Access to customers

    Brand and reputation

    Knowledge

    Coordination and management

    Its only scarce until someone copies it

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    6 Frontier Economics

    Economicprofit

    No. offirms

    Positioning

    ?

    ?

    A typical industry

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    7 Frontier Economics

    A simple example - acting

    Tom Hanks has grossed $3.3bn over32 movies and almost 30 years

    His brother might have earned $10mover this period

    Toms economic profit is thus over

    $100m per year

    And there are lots of other rich actors

    Have you made a career error?

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    8 Frontier Economics

    Acting/music/sport/the lottery

    Economicprofit

    No. ofplayers

    Thereality

    The

    dream

    Winner takes all small differences in capability, big differences in reward

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    9 Frontier Economics

    Another example Airlines

    Lots of entry and exits recently

    And lots of losses

    Probably none earning economic profits

    Is it all to do with the oil price? Or recession? Or lack ofconsolidation?

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    10 Frontier Economics

    Airlines a revealing story

    In March 2005, Alpha One Airlines waslaunched by an 18 year old from Oxford

    The plan was to fly between Oxford andCambridge for 49 return

    He had a pilots licence, leased the planes(and a crew), built a website and paidairport charges

    He was hailed at the next Richard

    Branson

    It failed. He tried again. And again

    Rumour has it he now flies as a cabinattendant on Virgin Atlantic

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    11 Frontier Economics

    Airlines the economics

    Entry is easy few sunk costs, capacitycan be moved, access to skills

    Lots of entry hundreds of newroute/operators in the past decade

    Limited scale effects bigger is not moreprofitable

    Hard to differentiate can customers seea difference?

    So, economics tells us that

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    12 Frontier Economics

    profits have never been good for airlines

    Economic profit(Adjusted ROI less WACC)

    30%

    9%

    0% 0%

    -4%

    2%

    -1%

    19%

    7%

    5%

    2%

    -2%-3%

    -6%

    16%

    4% 4%

    -2%

    -4%-5%

    -4%

    20%

    2% 2%

    -1% -2%

    -6%-7%

    -10%

    -5%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    Ryanair easyJet Iberia Air France BA KLM Lufthansa

    FY00

    FY01

    FY02

    FY03

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    13 Frontier Economics

    Airlines the future?

    This industry is crying out for consolidation.

    Weve too much capacity and the future will

    be 3-4 large players in Europe.

    Is this right?

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    14 Frontier Economics

    Airlines the future?

    This industry is crying out for consolidation.

    Weve too much capacity and the future will

    be 3-4 large players in Europe.

    Is this right?

    (The quote is from the Chairman of BA in

    1981)

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    15 Frontier Economics

    Lesson #1: Exploiting scarcity

    Its not always obvious

    Positioning is important

    drives day-to-day profitability

    explains short/medium term success

    But doesnt tell us:

    why companies can position in the way they do

    why others cannot copy success

    what determines long-term success

    The key is build something that supports the

    right positioning and is difficult to replicate

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    16 Frontier Economics

    Using economics for business strategy

    Theprinciples

    Thepractice

    How does economics help strategic thinking?

    An example: UK supermarkets

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    17 Frontier Economics

    The history of the market

    Twenty years ago, Sainsburys was the largest supermarket

    Tesco now has roughly twice the share of Asda/JSwith Morrisons fourth

    Asda was acquired by Wal-Mart in 1999

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    1992

    1994

    1996

    1998

    2000

    2002

    2004

    2006

    2008

    2010

    Tesco Sainsbury Asda Morrisons/Safeway Somerfield

    20 years ofoutperformance

    by Tesco

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    18 Frontier Economics

    Profits dont follow scale

    Source: Supermarket Inquiry, Competition Commission

    8%

    10%

    12%

    14%

    16%

    18%

    20%

    22%

    1993 1994 1995 1996 1997 1998 1999

    Returnoncapitalemployed Morrisons

    Tesco

    Asda

    Sainsbury

    Safeway

    Source: Supermarket Inquiry, Competition Commission

    They didnt in the

    1990s

    and they still

    dont today

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    19 Frontier Economics

    External views on why Tesco has been successful

    Theyve got huge scale benefits in buying

    Theyre cheap

    Its all the stores theyve got

    Theyve got the best stores

    Its Clubcard

    The brand is fantastic

    All that non food must make a difference

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    20 Frontier Economics

    External views on why Tesco has been successful

    Theyve got huge scale benefits in buying

    Theyre cheap

    Its all the stores theyve got

    Theyve got the best stores

    Its Clubcard

    The brand is fantastic

    All that non-food must make a difference

    Why cant I do that?

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    21 Frontier Economics

    A broad church for customers

    0

    100

    200

    300

    400

    500

    600

    700

    800

    Tesco

    Sains

    bury's

    Walm

    art/Asd

    a

    Valuerangesizes

    0

    100

    200

    300

    400

    500

    600

    700

    800

    Tesc

    o

    Sains

    bury'

    s

    Walm

    art/Asd

    a

    Finestrangesizes

    0-10k10,001-20k

    20,001-30k

    30,001-40k

    40,001-50k

    50,001-60k

    60,001-80k

    80,001+

    Store Size

    (sq ft)

    Value range Finest rangeSource: Information Resources Ltd based on sales from 2003

    backed by top class operational management

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    22 Frontier Economics

    from a diverse store base

    212 Extras 470 superstores

    186 metros 1285 Express

    New store formats

    Match shopping habits

    Site assembly

    Strong operating model

    Logistics support

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    23 Frontier Economics

    Management and culture

    Clubcard

    One in front

    Small store formats

    No quibble guarantees

    Longer opening hours

    Home delivery 1 hour

    Carbon labelling

    Follow the customer

    Evidenced decisions

    Challenge beliefs

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    24 Frontier Economics

    Lesson #2. Tescos UK success is hard to copy

    because it is deep in the organisation

    Every Little Helps has a deeper meaning

    Tesco has taken decisions differently

    balanced and stable objectives (Steering Wheel)

    good toolkits (insight)

    learnings (risk) constant stream of small ideas (innovation)

    This is valuable because it supports the positioning

    And even when you know this, its hard to copy

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    25 Frontier Economics

    Growing beyond grocery retailing in the UK

    UK, 22,344m

    Asia, 5,275m

    US, 247mEurope ,

    5,048m

    UK, 1,347m

    Asia, 228m

    US, -95m

    Europe , 212m

    Revenue

    s

    Profits

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    26 Frontier Economics

    and expanding into non-food, and non-grocery

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    27 Frontier Economics

    Creating sustainable advantage elsewhere

    As Tesco moves away from UK grocery:

    is there scarcity? can Tesco exploit it?

    What is the real competitive advantage that translatesacross from UK retailing?

    What does every little helps mean elsewhere?

    How can it stay ahead by taking better decisions?

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    28 Frontier Economics

    ANNEX

    Additional material notplanned for presentation

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    29 Frontier Economics

    Is it scale?

    The single biggest overestimated effect in any industry

    Where is the positive scale effect?

    On buying, CC found no difference for small suppliers, and smalldifferences across large retailers (but even here JS had 48% of linescheaper), and how do we know this is scale rather than skill?

    What about scale diseconomies:

    how spread is the best talent and do you feel there is some duplication, lackof hunger, etc.?

    how many times are there problems in outsourced systems, etc.?

    Some facts from history:

    Morrisons has consistently performed better, and Asda/Wal-Mart is bigger

    Tesco overcame Sainsburys (and the leader used to be the

    Co-op)

    T&S bought lots of lines better than Tesco!

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    30 Frontier Economics

    Is it sites and stores?

    Something in the thought that it takes time to acquire but

    Why did Tesco carry on when others stopped expanding?

    Why does Tesco have the strongest (and most innovative)pipeline?

    Why can Tesco afford to pay more (from better trading)?

    Its not: because of the stores it already has (not incumbency)

    because it has deeper pockets

    a scale effect

    And it doesnt explain LfL performance Or why Tesco gets uplifts when it buys competitor stores

    So is this really an explanation or partly a symptom of somethingelse?

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    31 Frontier Economics

    Could it be management/culture?

    Does it look different? (To me as an outside, absolutely.)

    How easy is it to replicate

    can you describe what it is?

    what would be involved?

    how long would it take?

    Where you see it? Customer insight (Why?)

    Steering Wheel

    ELH

    High quality people (Why?) Senior management culture (constant challenge without politics)

    Can we see the feed into site development, commercial,marketing, innovation, etc.?

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    32 Frontier Economics

    Frontier Economics Limited in Europe is a member of the Frontier Economics network, which consists of separate companiesbased in Europe (Brussels, Cologne, London and Madrid) and Australia (Melbourne & Sydney). The companies areindependently owned, and legal commitments entered into by any one company do not impose any obligations on othercompanies in the network. All views expressed in this document are the views of Frontier Economics Limited.

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    33 Frontier Economics

    FRONTIER ECONOMICS EUROPE LTD.BRUSSELS|COLOGNE|LONDON | MADRID

    Frontier Economics Ltd, 71 High Holborn, London, WC1V 6DA

    Tel. +44 (0)20 7031 7000 Fax. +44 (0)20 7031 7001 www.frontier-economics.com