breach: when bad things happen to good governments

34
When Bad Things Happen to Good Governments

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Page 1: Breach: When Bad Things Happen to Good Governments

When Bad Things Happen to Good Governments

Page 2: Breach: When Bad Things Happen to Good Governments

ü The  Year  of  the  Breach  ü Real-­‐Time  Response  I  (Panel)  ü The  Cases:  2  You  Know,  2  You  Don’t    ü Real-­‐Time  Response  II  (Panel)  ü What  Have  We  Learned?  ü The  1  Thing  (Panel)  

Our  Time  Together  

Page 3: Breach: When Bad Things Happen to Good Governments

Cyber  Security  

Breach  Hack  DDoS  

Malware  Phishing  Malware  Spyware  Ransom-­‐ware  

Viruses  Worms  Botnets  

InformaDon  Security  

Page 4: Breach: When Bad Things Happen to Good Governments

Source:  Center  for  Digital  Government,  Digital  States,  Coun0es,  Ci0es,  2014.  

Public  IT  PrioriDes  

1.   Cybersecurity  2.   Shared  Services  3.   Cloud  4.   Mobility  5.   Staffing  

1.   Cybersecurity  2.   Staffing  3.  Shared  Services  4.   Mobility  5.   Cost  Control  

1.   Open  Gov/Data  2.   Mobility  3.  Cybersecurity  4.   Staffing/Portal  5.   DR/  COOP  

STATE  CIOs   COUNTY  CIOs   CITY  CIOs  

Page 5: Breach: When Bad Things Happen to Good Governments

Elected  +  Appointed  Officials  

What  Respondents  want  in  a  Network  

0%   20%   40%   60%   80%   100%  

Redundancy  

Ease  of  Maintenance  

Availability  

Security  

Network  

Source:  Center  for  Digital  Government,  2015.  

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How  Did  We  Get  Here?  

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Sources:  ABC  |  KRON  TV  |  WCPO  TV  |  WWLP  TV  |  WOCH  TV  |WTNH  TV  |  KOIN  TV  |  WSJ  |  AP  |  Sony  |  WH.gov  

Ripped  from  the  Headlines  

Page 8: Breach: When Bad Things Happen to Good Governments

The  Rise  of  Hacking  Crews  Vikingdom2015:  From  Russia  with  Malice  

Page 9: Breach: When Bad Things Happen to Good Governments

Dr.  Strangelove  or:  How  I  Learned  to  Stop  Worrying  and  Love  the  Bomb  Source:  Universal  Studios  (1964)    

Déjà  vu  All  Over  Again  Here  we  are  again,  50  years  later  

Page 10: Breach: When Bad Things Happen to Good Governments

How  I  Learned  to  Stop  Worrying  and  Love  Cybersecurity  

Our  Panel  

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Career  Defining  Breaches  

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Managing  the  News  Cycle  

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Managing  the  News  Cycle  

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Michael  Brown  

August  9,  2014  

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Dateline:  Ferguson  

Flickr:  Chuck  Jines  

Page 16: Breach: When Bad Things Happen to Good Governments
Page 17: Breach: When Bad Things Happen to Good Governments

August  9,  2014  –  January  7,  2015  Sources:  Operafon  Ferguson/  Al  Jazeera  America  

Global-­‐Local  HackDvism  

Page 18: Breach: When Bad Things Happen to Good Governments

Meanwhile  in  the  Capitol…  

Google  Maps  

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Dateline:  Jefferson  City  

Flickr:  Steve  Warren  

DAYS  THAT  MISSOURI  WAS  A  WORLDWIDE  

Hackfvist  Target:  123  

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Target:  Governor  Nixon  

Flickr:  Steve  Warren  

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Target:  Governor  Nixon  

colorofchange.org  

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The  Grand  Jury  Decision  

Scoh  Olson/  Gehy  Images  

November  24,  2014  

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Launch  and  Learn  

Flickr:  Steve  Warren  

The  one  unfinished  part  of  the    state’s  cybersecurity  program  and  plan  when  crisis  hit:   DDoS  

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Key  Learnings:  Jefferson  City  

Flickr:  Steve  Warren  

1  Understand  HackDvism  MoDves  and  Methods  2  Understand  DDoS  Aaacks  3  Assess  Your  Network  and  Infrastructure  4  PrioriDze  Assets  5  Establish  and  Exercise  a  War  Room  6  Integrate  Network  OperaDons  Center  (NOC)    7  Integrate  Security  OperaDons  Center  (SOC)    8  Develop  a  Plan  9  Monitor  Social  Media  10  Remain  Nimble  and  Adaptable  

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From  the  War  Room  

There  is  Something  for    Everyone  to  Do  

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ü Cybersecurity  =  risk  management.  ü Security  incidents  are  inevitable.    ü Prepare.  ü Fund  and  support.  ü Plan  PR  mifgafon.    

Elected  and  Appointed  Officials  

What  Have  We  Learned?  The  LiAle  Red  Breach  Book  

Page 27: Breach: When Bad Things Happen to Good Governments

What  Have  We  Learned?  The  LiAle  Red  Breach  Book  

Chief  InformaDon/  Technology  Officers  ü Own  the  plan.  ü No  surprises.    ü Champion  a  strong  cybersecurity  culture.    

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ü Idenffy  and  apply  best  pracfces.    ü Evaluate  and  recommend  strategies,  programs  and  tools.    

ü Monitor  and  manage  crifcal  systems  and  infrastructure.  

Chief  InformaDon  Security  Officers  

What  Have  We  Learned?  The  LiAle  Red  Breach  Book  

Page 29: Breach: When Bad Things Happen to Good Governments

ü Know  security  implicafons  of  delivery  systems.  

ü Encourage  employees  to  take  security  seriously.  

ü Apply  agency  resources  to  support  cyber  security  as  appropriate.  

Agency  or  Line  of  Business  Managers  

What  Have  We  Learned?  The  LiAle  Red  Breach  Book  

Page 30: Breach: When Bad Things Happen to Good Governments

ü Understand  good  cyber  security  is  good  for  everybody.  

ü Train.  ü See  something,  say  something.  ü If  you  don’t  know  what  it  is,  don’t  click  on  it.  

Front  Line  Employees  

What  Have  We  Learned?  The  LiAle  Red  Breach  Book  

Page 31: Breach: When Bad Things Happen to Good Governments

ü Adopt  security  best  pracfces.  ü Adhere  to  government  security  requirements.  

ü Share  informafon  regarding  suspicious  acfvity,  incidents  or  potenfal  breaches.  

Service  Delivery  Partners    Private  Non  Profit  

What  Have  We  Learned?  The  LiAle  Red  Breach  Book  

Page 32: Breach: When Bad Things Happen to Good Governments

Encouraged  through  awareness  campaigns  to:  

ü Do  the  basics  well.    ü Stay  alert  for  common  tricks.    ü Help  authorifes  fight  cybercrime.  

General  Public  -­‐  NeDzens  

What  Have  We  Learned?  The  LiAle  Red  Breach  Book  

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Thing  1  

The  Exit  QuesDon  

Page 34: Breach: When Bad Things Happen to Good Governments

govtech.com/security