BRIDGEND COUNTY BOROUGH COUNCIL

BAKERS WAY RESPITE HOUSE

STATEMENT OF PURPOSE

2a Bakers Way

Bryncethin

Bridgend

CF36 9RJ

Tel: 720509

(last reviewed March 2006)

This Statement of Purpose for

BAKERS WAY RESPITE HOUSE

has been approved by the

Registered Provider

Signed: Date:

Introduction to Bakers Way Respite House Statement of Purpose

This Statement of Purpose provides detailed information about Bakers Way Respite House. It is intended for any parent, or any person with parental responsibility, social workers and staff working in the Home. It provides a basis for parents and social workers to decide whether the service is appropriate to meet the needs of particular children and to measure the suitability and standard of the service that is provided. Parents will be made aware of the Statement of Purpose at the time of admission of their child and will be provided with a copy on request. Alternatively they may wish to refer to it at the House. Paper and electronic copies will be available for Social Workers at their office base. Staff will have access to it at the House. Children at the House who wish to see the full document will be given a copy on request. Bakers Way Respite House wishes to provide a service that meets the needs of the children placed, satisfies the reasonable expectations of their parents and the expectations of the child’s social worker. The Manager and staff at the Home welcome both positive and critical comments from parents, social workers and children themselves, at any time and they will use those contributions to improve the service provided. At the time of admission, parents will be shown the facilities available and be invited to comment on their suitability. At intervals parents will be asked for their opinions on the service and facilities. At the end of placements, Bakers Way Respite House will ask the child, the parents and social workers to give their views on the child’s period at the Home. Where improvements can be made immediately, the Manager and staff will ensure this happens. The Statement of Purpose is updated on an annual basis, reflecting changes that are being made to improve the service. Specific consultation with parents and children is a very important part of that process, which will take place between January and March each year, so that a revised Statement of Purpose is in place from April 1st each year. As part of a wider consultation, parents and children will be asked for their assistance during this period to identify weaknesses in the service and help identify the improvements and changes that should be made. Other comments made throughout the year will also be considered in this exercise. Parents and children will then be informed of proposed changes and given an opportunity to give their opinion before the revised Statement of Purpose is finalised. It will be made available as described above. Whenever parents or children are consulted, feedback will be provided as early as possible.

Contents

1. Aims and Objectives 2. Facilities and Service

a. Within Bakers Way

b. Within the Community 3. Names and Address of Registered Persons 4. Qualifications and Experience of Registered Person 5. The numbers, relevant qualifications and experience of staff working at Bakers Way 6. Arrangements for Supervision/Training and Development 7. Organisational structure 8. Children for which the service is provided 9. Admission Policy 10. Intended Outcomes when more than six children accommodated 11. Ethos of the House 12. Arrangements made to protect and promote the health of the children

who use our service 13. Arrangements for the promotion of the education of children. 14. Arrangements to promote children’s participation in hobbies,

recreational, sporting and cultural activities. 15. Arrangements for consultation with children about the operation of the

house. 16. Policy on behaviour management/use of restraints. 17. Policy for Child Protection and to counter bullying 18. Unauthorised Absences 19. Surveillance 20. Fire precautions/procedures

21. Arrangements for Religious Instruction 22. Arrangements made for contact 23. Representation and Complaints 24. Arrangements for Reviews of Placement Plans 25. Type of Accommodation and sleeping arrangements 26. Policy on anti-discriminatory practice

1. Aims and Objectives

Aims

To provide a short-term respite service for five young people at a time, male and female with learning and or physical disabilities aged between 0 – 18 years of age, from the Bridgend area.

Objectives

a. To provide an enjoyable, rewarding and stimulating respite experience. b. To provide parents with respite from the responsibility of looking after

their child. c. To programme respite for individuals to meet required needs as set out

within their Care. d. To work in partnership with parents/families and the child/young

person. e. To provide opportunities and new experiences, taking into account the

wishes of the child. 2 Facilities and Services Within

a. Bakers Way. Bakers Way can offer a comprehensive range of services and facilities to meet the needs of its service users. These include individual care to meet social, emotional, behavioural needs and those arising from the nature of the child’s disabilities. - Key Working System providing a member of staff with special - responsibilities for the child. - Counselling - Opportunities to learn Independent living skills - Day Care - Opportunity to meet other children and Young People and

develop friendships. - Laundry - Large secure garden area with recreation equipment such as

swings, slide, climbing frame. - Sensory equipment - Touch -screen computer and software - Variety of toys games and books suitable for all ages and

genders - Aids and equipment suitable for those children with physical

disabilities. - Televisions, videos, music centres, computer games.

- The use of a mini-bus, which facilitates trips for social and recreational purposes, and transport to and from school when necessary.

- A comfortable and pleasant home-like environment. - Choice of bedroom during stay, and individual bedrooms, but an

opportunity for siblings to share. - Stays of varying duration and frequency individualised for the

needs of the child and their family. - Parent coffee mornings. - Bathroom and toilet facilities on both floors. - Facility to link up with other agencies when necessary to provide

an individualised service for special health or caring needs. b. Community. Bakers Way is situated on the outskirts of Bridgend near

the M4 and the McArthur Glen Outlet Village, and its many attractions.

There are many facilities on offer in the town of Bridgend and surrounding area including: - Bridgend College Pencoed Agricultural College Special Schools and Playgroups Recreation Centre Swimming Pools Y.M.C.A Ten-Pin Bowling Library Centre for the Deaf Transport Services – Bus, train Citizen Advice DASH Barnardos Supported Accommodation General Hospital and ENT Unit Doctors and Dentist’ Surgeries Coastal and Beach Area Country Park

Snooker Club Y Bont Centre for Children with Disabilities Surestart Scheme

3. Registered Persons

Registered Provider

Name Mr Tony Garthwaite Executive Director - Community Address Sunnyside

Bridgend CF31 4AR

Registered Manager

Name Mrs Carole Lee Address 2a Bakers Way Bryncethin Nr Bridgend CF32 9RJ 4. Qualifications and Experience of Registered Persons

Registered Provider

Name Mr Tony Garthwaite MSc F.I.P.D, Executive Director - Community Address Sunnyside

Bridgend CF31 4AR

Registered Manager

Name Mrs Carole Lee Address 2a Bakers Way Bryncethin Nr Bridgend CF32 9RJ (a) Qualifications D32/D33 NVQ Assessor

D34 NVQ Internal Verifier Currently working towards NVQ Level 4, Management

(b) Experience The Manager has worked for the Local Authority since 1988. She started her career as a Community Support Worker at Bakers Way, and took over the role of Community Support Manager in March 2000. During her work with children, The Manager has gathered a great deal of knowledge and experience in dealing with a wide range of challenging behaviours. She has also a good understanding of some of the problems facing families and young people who use Bakers Way. In her role of NVQ Assessor she was directly responsible for enabling the majority of staff at Bakers Way to successfully complete their level 3 NVQ award in ”Working with Children and Young People.” She has also facilitated the Open University Course on Patterns for Living.

5. The numbers, relevant qualification and experience of staff

working at Bakers Way Bakers Way consists of:

One Manager One Senior Residential Social Worker Eight Permanent Residential Workers Two Permanent Waking Night Residential Workers 3 Casual Residential Workers 3 Casual sessional workers Part time Clerical Assistant

The Manager – Mrs Carol Lee (see Section 4 for qualifications and experience) Acting Manager Due to the absence of the registered manager the position is currently being filled by Marcella Hughes. (a) Qualifications NVQ 3, Diploma in Welfare Studies, PSCS in

Social Care. Currently awaiting registration on NVQ 4

(b) Experience 17 years experience of working in a respite setting,

working with children and young people with special needs.

Senior Residential Worker - Vacant

(a) Qualifications (b) Experience

Residential Worker (1)

(a) Qualification Vacant (b) Experience Residential Worker (2) (a) Qualifications NVQ Level 3 in “Working with Children and Young

People Certificate in Welfare Studies

(b) Experience Has worked with children/young people with

special needs at Bakers Way for the past 13 years. Residential Worker (3) (a) Qualifications NVQ Level 3 in “Working with Children and Young

People

(b) Experience Has been working at Bakers Way for the past 13 years.

Residential Worker (4)

(a) Qualifications NVQ Level 3 in “Caring for Children and Young

People

(b) Experience Started work at Bakers Way in 1997 and has recently completed GNVQ Intermediate in Health and Social Care.

Residential Worker (5) (a) Qualifications NVQ Level 3 in Caring for Children and Young

People

(b) Experience Has worked at Bakers Way for the past 8 years. She has several years’ experience in working with adults who have special needs.

Residential Worker (6) (a) Qualifications Is currently working towards achieving NVQ

Level 3 in Caring for Children and Young People Certification in Welfare Audits

(b) Experience Was employed as a permanent member of staff at

Bakers Way in the year 2000. Has had experience of working with adults and young people in a Day Centre setting and as a family-care worker for several years prior to commencement of current post. Has some experience working in the Voluntary Sector.

Residential Worker (7)

(a) Qualifications None. Currently working towards NVQ Level 3 Caring for Children and Young People.

(b) Experience Was employed as a Casual Residential Worker in

January 2001. Residential Worker (8)

(a) Qualifications None (b) Experience Previously worked at Maesteg Community Home.

She had been working at Maesteg for 13 years, and was a valued and respected member of staff.

Night – Care Worker (1)

(a) Qualifications None (b) Experience Has 17 years experience in working with Children

and young people as a Night Care Worker. Night –Care Worker (2) (a) Qualifications Vacant (b) Experience

Casual Residential Worker (1)

(a) Qualifications None (b) Experience Started employment in July 2003. Casual Residential Worker (2)

(a) Qualifications None (b) Experience Started employment in August 2003. Casual Residential Worker (3) (a) Qualifications None (b) Experience Started employment in July 04. Casual Residential Worker 4 (sessional) (a) Qualifications None (b) Experience Is currently working at Heronsbridge Special

School as a classroom assistant. Started employment on 9 July 2003.

Part time Clerk/Typist (12 hours)

a) Qualifications None (b) Experience Has a number of years experience as a clerk

6. Arrangements for Supervision, training and development of employees Each member of staff is able to access the Directorate’s training programme and is encouraged to do so.

A development programme for each member of staff will be developed in supervision, which will take place every 4 weeks.

Discussions to take place on:

• Roles and responsibilities

• Work performance against objectives

• Relationships and performance of team

• Current Service issues and new priorities

• Time Keeping, presentation, attitude at work

• Any skill deficiencies/training needs

• Action Plans to smooth the way ahead Regular monthly staff meetings to take place where the whole group can get together and discuss and debate issues. 7. Organisational Structure Bakers Way is managed by Bridgend County Borough Council Personal Services Department. Executive Director - Community - Mr T Garthwaite Interim Assistant Director of Children’s Services - Mr M Wheeler Principal Officer – Children with Disabilities - Mrs L Dann Bakers Way Respite House is one of 4 children’s residential homes in Bridgend. Bakers Way is the only residential home in Bridgend caring for children/young people with learning/physical/sensory disabilities. The Principal Officer – Children with Disabilities Service (Children and Families Division) is responsible for the linear management of the establishment. Regular Statutory Inspection visits occur every month, and the person responsible for carrying out the statutory visit reports to the Assistant Director for Children’s Services.

Bakers Way consists of: One Community Support Manager One Senior Residential Worker Two Permanent Waking Night Residential Workers Eight Permanent Residential Workers Casual Residential Workers (variable) Part Time Clerk 8. Children for whom the service is provided

A short-term respite service for five young people at a time, male and female with learning and or physical disabilities in the moderate to severe range aged between 0 – 18 years of age, from the Bridgend area. 9. Admission policy Being away from home, for however short a period of time, can be a difficult and anxious time for every-one involved. To ensure a continuation of support, with minimum stress for the child/young person, their family and the service itself, care planning is required.

No Respite Service will be offered unless:

• The child/young person’s need for respite has been thoroughly assessed, which contributes to a comprehensive Care Plan and accompanied by a Risk Assessment.

• Bakers Way has been approached to ascertain that it has the resources to meet the child/young person’s needs.

• After consultation with all relevant parties and the suitability of the placement is agreed, an individual package of respite will be offered.

Process for receiving Respite Care

Identification of need

There is a “Children with Disabilities Team” who have set up a selection panel. This panel have an “eligibility criteria” for referral into a service. Each child/young person would have a named worker allocated to him/her and their family. This person would usually be a Community Nurse or a Social Worker. It is the responsibility of this person to discuss the child/young persons needs, and offer information of the service available. Support needs should be identified through the Framework for Assessment.

Identification of appropriate service

The planning process should also identify the kind of setting that will best meet the child/young person’s needs. There is also a family based respite service available.

Information about the quality of care at Bakers Way should be sought requesting the latest Inspection Report from the establishment.

Contact could also be made with other people who use the service. The Statement of Purpose should also be considered.

If the placement seems likely, a formal planning meeting should be arranged and recorded. Assessment of child/young person support needs

Prior to using any service, unless in emergency circumstances, the Children with Disabilities Team and Staff at Bakers Way will do a full assessment of the kind of help or support a child/young person will need in the setting.

This would include a “Child Profile” with the child/young person and his/her family and any other services currently being used. This helps to build up a clear overall picture of the child/young person’s support needs in a variety of settings.

This information will be provided to relevant parties, all information is considered confidential and is kept securely at Bakers Way. If the child/young person poses a risk to existing service users and/or the service itself, a thorough risk assessment must be carried out. This will indicate, more precisely, the support needs of the child/young person, and any additional specialist support that may be necessary. Risks identified with behaviour will need a Behaviour Management Plan, which identifies precisely how the risk will be managed. Negotiating the Placement

When the child/young person his/her family have indicated satisfaction with the offer of the service at Bakers Way, a service respite agreement is negotiated,

This takes place between:

a. Child/young person to the extent that is possible b. Named worker c. Family d. Management and staff of the service, who will implement a package of

care tailored to meet their needs.

Introduction Process to 2a Bakers Way

A visit to Bakers Way can be made at any stage of the planning process to help the child/young person and his/her family decides on the most appropriate service.

Usually, the child/young person begins with visits at teatime and stays for an hour or so. The family is invited as well, including brothers and sisters.

After a while, arrangements will be made for the child/young person to visit for longer periods of time, weaning off family support gradually. It varies with each child individually. The next step would be an overnight visit, repeated on a number of occasions. Once the child/young person is admitted, a team of three staff will care for him or her during the day, and a wakeful member of staff, along with another who will be on standby duty during the night.

The agreed plan of respite then comes into operation e.g.

Every Wednesday after school. or Every fourth weekend The review process needs to be used as stated in Review of Care regulations from the first overnight visit, which constitutes accommodation by the local authority.

Please note:

This whole process is implemented at the child/young person’s own pace, his/her welfare is uppermost.

Tea visits are purely an introductory arrangement and need to be reviewed regularly.

If at any stage a child/young person shows signs of distress, the placement is reviewed and alternative arrangements considered and implemented as appropriate. 10. Intended outcomes when more than six children are accommodated. The above does not apply to Bakers Way. 11. Ethos of the House

The care provided to children and young people at Bakers Way is based on the principles contained in the Children Act, that state:

They are children first, and their disability is a secondary, albeit significant issue.

a. Children/young people at Bakers Way are treated as individuals and

will be provided with staff support according to their individual needs. b. The pattern/amount of respite is determined with the child/young

person their family and named worker. Key decisions regarding their daily life and future are sought and recorded in the placement plan

c. Young people have support in preparing for adulthood, again

determined by their individual needs d. Children/young people are encouraged as far as possible to: -

- Discuss and agree activities - Choose where they would like to sleep - Choose toys and learning materials - Shop, cook and develop domestic skills - Show consideration to other service-users, their property, rights

and choices - Share any concerns they may be feeling during their stay.

12. Arrangements made to protect and promote the Health of the Children who use our Service Many children have specific health needs. Efforts are made pre-admission, to understand and address these needs in discussion with the Social Worker and Parents, so that each child has an individualised response to their health needs. Staff at Bakers Way have undertaken in-house training on the administration of medication, and the effects of taking certain drugs.

There is further training planned for administering rectal Diazepam.

All medication brought in with the service user is recorded and kept in its original packaging in a locked cabinet which is housed in a locked cupboard. Medication is given according to prescribed dosage. Records are kept of all medication, which are signed by staff when administered to the individual child and when medication is returned home. A copy is kept on the individual child’s file.

All ailments are reported immediately to the family, and when necessary the child’s own G.P or local surgery would be contacted. Emergency Services would be contacted if appropriate. Generally if a child becomes ill or overly distressed, parents would be contacted and asked to collect their child.

Arrangements can be arranged to link in with the Health Authority for those children with serious health problems, for example:- intravenous medication or feeding programme.

The LAC Health Visitor is contacted for advice when necessary. 13. Arrangements for the promotion of the Education of Children

Each child attends his or her own appropriate school. Arranged transport collects them from and returns them back to Bakers Way daily during their stay. Staff at Bakers Way use the communication book, which comes with each child. Information is shared between school, home and Bakers Way in this way, on significant factors in their daily life, so that a co-ordinated approach can be taken to meet the child’s needs.

Any homework that is sent with the child during their stay would have the encouragement and assistance of the staff on duty. Children also have the use of a touch-monitor computer; every effort has been made to communicate with the school’s I.T department for advice on software and programmes compatible with what is being used at school, so that children’s learning can be supported informally at Bakers Way, as well as providing stimulating and rewarding activities. The LAC Education Team is contacted for advice when necessary. 14. Arrangements to promote Children’s participation in hobbies, recreational, sporting and cultural activities Parents/carers normally send in advance any special request for their child’s participation in any sporting or cultural activities. As a matter of good practice staff at Bakers Way would respond to any request, however short the notice. We have a range of toys, books, games and learning materials available to children. There is a touch- screen monitor computer package also available to the children, as mentioned above. Bakers Way is developing a range of sensory equipment to stimulate the children’s interests whilst at Bakers Way.

Bakers Way has its own transport thus enabling children to access a range of social and recreational opportunities. 15. Arrangements for Consultation with children about the Operation of the house. When a child or young person is first introduced to Bakers Way. It is normally with the family and the named Social Worker. The visit takes the form of a tea-visit. There are several of these visits before the child is eventually invited to stay overnight.

During these visits staff show the child around the house, answer any questions, and give information regarding life at Bakers Way such as bedtime routines, mealtimes etc, and what the child could expect during his/her stay. Throughout this staff are alert to the child’ wishes and feelings expressed verbally and non-verbally and respond to those sensitively, adapting arrangements as appropriate.

Children would be encouraged to participate in planning activities during their stay, and assisting staff to plan and purchase groceries.

The Children’s Guide, which is currently being written, will give information with illustrations and wording suitable to the level of understanding of the children who use our service.

16. Policy on Behaviour Management/use of restraints

The policies and procedures of the Authority that govern Bakers Way emphasise that no corporal punishment is practised, nor is there any restriction on contact with families unless legal considerations make this impossible. If required, each child would have an individual behaviour management plan, which may have been already been set-up by the relevant people prior to being introduced. If a plan becomes necessary whilst at Bakers Way then staff are involved in the process. A copy of the plan would be kept in the individual’s file.

It is Bakers Way belief that all children should be involved with decision-making as far as possible and the need for control and discipline can then be kept to a minimum. However, there is always a need for in-house rules, and these are clearly discussed with the children and family/carers during the admission process.

Expectations of behaviour reflect each individual’s level of ability and understanding, and generally maintain good behavioural standards that parents expect.

Restraints are rarely used, unless they are advised to protect the individual from self harm (protective headwear and any other prescribed aid). On these occasions there are strict guidelines, on how they are to be used e.g., when it’s deemed necessary, length of time and frequency.

Staff at Bakers Way are required to assess whether certain behaviour is linked to the child’s learning disability, or to be deemed as misbehaviour, which should be responded to with corrective action. If the behaviour warrants disciplinary measures then staff would try and communicate with the child, explaining that the behaviour was not acceptable, what action was proposed if the behaviour continued, giving the child the opportunity to stop the behaviour. If the behaviour continues then the child could be sanctioned. Sanctions could be: - Monetary reparation for damage caused to another Person’s property. Time-out in another room to reflect (for no longer than 15 minutes while still being monitored/supervised by a staff member).

Kept back when other children are being taken out, (staff would use the opportunity to spend the time to talk to the child).

A record of any sanction is kept on file.

17. Policy for Child Protection and to counter bullying Child Protection Children at Bakers Way are provided with short stays. Most are living at home and are otherwise the responsibility of their parents. Child Protection issues can arise for these children whilst at Bakers Way and whilst elsewhere. Many children receiving the service at Bakers Way have communication difficulties. Staff, therefore, is continually alert to any expression, verbal or non-verbal or any other signs, that a child may be experiencing abuse. If this is suspected, a referral is made within the Child Protection Procedures adopted by Bridgend Borough County Council. Counter Bullying The children that use Bakers Way range in age from school age – 18 years. Their individual problems vary from physical disability, serious health problems and behavioural problems, some of which are: Autism Aspergers Syndrome Cerebal Palsey Severe Allergies to food

Care is taken to match groups of children to ensure compatibility, age, personalities, behaviours are all taken into consideration. Careful planning can eliminate possible friction between individuals and avoid any unnecessary conflict. However, if bullying does occur staff take immediate action to stop the behaviour, protect the individuals and address the behaviour if the child continues bullying. Parents and others will be informed as appropriate and engaged more fully if the behaviour persists. Bridgend County Borough Council has introduced a policy on bullying, which is being implemented at Bakers Way. Staff would refer to this document and explain its content to the children in a manner appropriate to their age/understanding. 18. Unauthorised Absences The majority of children who stay at Bakers Way are restricted to the house and garden area, which are secured by a keypad security system inside the premises and garden gates, which are kept locked.

Adequate staffing levels ensure that children are supervised or monitored at all times. Should some impulsive behaviour result in a child running off, and the child cannot be located, the following procedures would apply under protocol between the South Wales Police and the 7 Local Authorities in the Force area.

The following would be informed: Police Line Manager/Community Support Manager Social Worker/Emergency Social Worker out of hours Parent/person with parental responsibility

These actions would be recorded. Available staff would continue to search the neighbourhood 19. Surveillance Voice and sound monitors are used on the landing at night time to alert night staff of movement by children upstairs when they are downstairs. Night staff regularly check children throughout the night. 20. Fire precautions/procedures A Fire Alarm and smoke detection system is in operation throughout the premises. Self-closing doors are connected to the alarm system. Fire-fighting equipment is installed in the form of fire-blanket and extinguishers. All permanent members of staff have undertaken the Fire Prevention Course and are familiar with emergency procedures. Fire drills are planned when the children are present to alleviate any distress or panic. We advise the children that an alarm may go off shortly, reassuring them that there is no need to panic and explaining to them what course of action they need to take. Fire Drills take place once a month, whilst the alarms are tested weekly. All equipment is checked on an annual basis. The Fire Service also carries out a regular inspection. In the event of a fire, staff would have followed the written procedures of the house, the fire service would have already been contacted and parents would be notified to collect their children. Should staff be unable to contact families, then arrangements are in place to take the children to one of Social Services local hostels.

21. Arrangements for Religious Instruction Children and young people stay for brief periods. Parents are expected to make their own arrangements for worship but arrangements would be made in accordance with the personal plan, as appropriate. 22. Arrangements made for contact Some of the children that come into Bakers Way have limited communication skills. There are issues relating to being able to communicate their anxieties about being separated from their family and that which is familiar to them. Staff would be sensitive to their feelings, giving comfort and reassurance when needed. Families would be contacted and encouraged to ring up at any time to check on their child. Children would have the use of the telephone to contact their family day or night, or staff could do it for them. Children/Young People are enabled to visit family or friends who are in hospital when staying at Bakers Way. Parents, relatives and friends are encouraged to visit whenever they wish. The lounge, office or child’s bedroom will be made available for this purpose. Arrangements can also be made with parents on the best method of admitting/discharging their child to and from Bakers Way. Contact will only be prevented when a court order exists, prohibiting access. The same applies when the child may be placed at risk. Supervised Contact can be arranged. 23. Representation and Complaints

If a child makes a complaint about any part of the service, or concerns regarding staff or other service users, it would always be taken seriously and investigated. The following procedures are followed: -

� Manager of the Home is informed or Senior Officer on duty. � Young person is interviewed by the Manager or Senior Officer � Representation and Complaint is recorded � Written report of complaint and investigation is sent to

Complaints Officer based at Sunnyside.

If not informally resolved, the matter may be referred formally through Bridgend’s complaint’s procedure. If the complaint raises an issue of staff conduct or child protection, the matter would be pursued through appropriate procedures. However, some of the children may find it difficult to communicate their problem or concerns. When this occurs it can be frustrating to the child. This in turn could result in a change in their behaviour. Staff are vigilant in recognising the signs and responding appropriately. The relevant people would be informed. Staff at Bakers Way would support children/young people, where appropriate, to follow their complaint through. 24. Arrangements for Reviews of Placement Plans

Reviews should occur as required in the regulations, which specify the intervals at which reviews should be held for children receiving a series of short-term breaks.

The Key-worker or Manager will prepare a report, if requested, for the review and attend. Children do not normally attend their reviews. 25. Type of accommodation and sleeping arrangements

2A Bakers Way is a house in Bryncethin, just on the outskirts of Bridgend town.

The original structure was two semi-detached houses, however, its design was altered internally to that of one large house, which comprises of: For children/young people’s needs Five bedrooms in total (no child shares a room other than siblings by choice)

Two ground-floor bedrooms – suitable for those with physical disabilities. One of these bedrooms leads into the downstairs bathroom/shower room. Both have T.V/Video or music centre, bedside lamp, small wardrobe and chest of drawers, chair or small settee for comfort.

One ground-floor bathroom – with shower, hoist and other specialist equipment.

Three bedrooms on upper floor. Each room has a T.V or music centre, a bedside lamp, small wardrobe, chest of drawers, chair or small settee for comfort.

A room upstairs created with young people in mind, with disco equipment, music centre, video and television and comfortable seating.

A room on the ground floor, which has some sensory equipment installed, and for which there are plans for development.

For staff use

Upstairs bedroom (used for those on stand-by duty) Upstairs bathroom/shower room and toilet. Office (well equipped)

Main body of house and garden

Large lounge facilities. Large well equipped kitchen Utility/laundry room, extension to the side of the house, which is being used for storage. Garden at rear, containing swings, slides, playhouse etc. 27. Policy on anti-discriminatory practice Children with disabilities are at significant risk of experiencing discrimination. Staff are especially alert to practices, which disadvantage children and seek to redress those where possible. Updated March 2006