BSCBirmingham-Southern College

BSC Information Technology

Contact Information for StudentsE-Mail: helpdesk@bsc.eduPhone: (205) 226-3033, option 2Hours for phone support: 7:30 AM until 4:00 PM (Monday-Friday)

BSC Username & Password is for Email, TheSIS, Moodle, offcampus or wireless access to Library databases, and CEIS.

Where to get the login information: Admissions Dept mails a letter to you.

How to change password: Go to "myBSC" on the BSC homepage and choose "Email" from the menu. Then select

"Can't access your account?"

Apogee Network Support www.myresnet.com/support Phone: (877) 478-8861 Apogee

support is provided 24x7x365. Apogee provides and supports all questions about Cable TV. Gaming Systems connect fine in residence halls.

Phone and Mobile Devices

The information that you will need to access your BSC email on your phone:

Username: your username@bsc.edu Password: your existing password Domain: <should be left blank or empty> Server: outlook.office365.com

On some devices, you may need to also check the following:

1) Use secure connection (SSL)

2) Accept all SSL certificates

BSCBirmingham-Southern College

Personal Purchases Both Windows and Mac computers work fine on campus. Some disciplines may favor one type of computer over another. Ask a professor.

Birmingham-Southern College, Apple, and Dell have teamed up to offer special pricing to students. For more information, visit the Apple Education Program or the Dell University Website. There is also a link to Varsity Buys for Software purchases. All of these links are provided on the IT helpdesk website.

USB Flash Drives or use online storage options: The BSC IT Department strongly encourages students to use USB drive technology or online/cloud storage for portable storage needs. IT encourages regular backups.

BSC WirelessLocations: everywhere on campus (even the

lake).

Connecting, account creation, and support:

https://www.myresnet.com

BSC Student PrintingLimit: $30.00 for printing each Fall and Spring terms. More money for printing may be added to a student account if needed.

Campus LabsLabs are located all over campus.....

1) Open access labs/areas: Norton Center Lab and Library

2) Specialized use labs with some open access times: Harbert 301, Olin 201, Olin 104, Stevens ScienceCenter 240, Humanities Lab, LibraryARC.

3) Specialized use labs:

Humanities 122 Humanities 102 Olin 103 Harbert 126Hill 41

Mac Language LabWriting CenterARC TutoringEducation StudentsMusic Lab

BSC Information Technology

File saving in labs: When in labs, do not save your files on the local computer. Save to your flash drive or an online storage area. Anytime a lab machine reboots or during a power outage, all extra files saved to the computer are automatically removed from the local computer.

Microsoft Office 365 is also available for FREE! You may install it on up to 5 devices (PC or MAC). For installation instructions go the IT Helpdesk website located under "MyBSC" on the BSC homepage.