build: an inside look at what it takes to scale a software company
TRANSCRIPT
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BUILD:AN INSIDE LOOK AT WHAT IT TAKES TO SCALE A SOFTWARE COMPANY
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“WE JUST NEED TO BE HONEST WITH OURSELVES AND DO WHAT’S BEST FOR OUR CUSTOMERS AND PROSPECTS.”
DANIEL INCANDELASVP of Global Marketing
at Return Path
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“WE DID A TON OF HOMEWORK ON THE REAL PROBLEM IN THE MARKET BEFORE WE WROTE A SINGLE LINE OF CODE, BEFORE WE DESIGNED A SINGLE SCREEN.”
MAX YODERCEO
of Lessonly
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SCOTT VOIGTFounder & CEO
of FullStory“OUR GOAL IS TO HELP COMPANIES HAVE 100% CONFIDENCE THAT THEY ARE GIVING 100% OF THEIR CUSTOMERS AN AMAZING EXPERIENCE.”
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ZACK ROSENCo-Founder & CEO
of Pantheon
“THE BEST WAY TO LEARN IS BY SEEKING OUT HELP FROM THOSE WHO HAVE DONE IT BEFORE.”
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DAVID OKUNIEVCo-Founder & joint CEOof Typeform
“IF YOU’RE NOT OPTIMIZING ON ALL THREE OF THOSE PILLARS, THEN ONE OF THEM IS GOING TO SUFFER.”
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WANT MORE ADVICE ON SCALING YOUR BUSINESS? Get the complete book to learn from CEOs who’ve done it before.
DOWNLOAD BUILD
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ANDY WILSONFounder & CEOof Logikcull
“YOU NEED TO KNOW WHAT ‘MAKES YOU, YOU’ AS A COMPANY AND CODIFY THAT. I WISH I DID THAT A LONG TIME AGO.”
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DAVID BARRETTFounder & CEOof Expensify
“IF OUR MODEL DEPENDS UPON GROWING THROUGH WORD OF MOUTH AND WORD OF MOUTH IS A NUMBERS GAME, THAT MEANS WE HAVE TO HAVE THE LARGEST ARMY.”
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“THE HARD THING ABOUT WRITING A CUSTOMER SERVICE BOOK, IS THAT EVERYBODY THINKS THEY’RE ALREADY GOOD AT IT.”JAY BAERPresidentof Convince & Convert
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ALLEN GANNETTFounder & CEOof TrackMaven
“I BECAME FASCINATED WITH FIGURING OUT WHY THERE IS SO MUCH FAILURE IN MARKETING.”
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“ONE OF THE REASONS PRODUCT HUNT IS SO POWERFUL IS BECAUSE IT’S USED BY SUCH AN INFLUENTIAL GROUP OF PEOPLE.”
DAVE GERHARDTDirector of Marketingat Drift
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M.T. RAYVP of Talentat High Alpha
“100% — THE KEY TO SUCCESS IS A SALES LEADER WHO REALLY TRUSTS YOU.”
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“YOU CAN’T KILL CREATIVITY OR AMBITION.
IF YOU DO, YOU PROBABLY HIRED
THE WRONG PEOPLE TO START WITH.”
YOAV SHAPIRAEngineering Managerat Facebook
CRAIG DANIELVP of Product
at join.me
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DOUG BEWSHERCEOof Leadspace
“VISION IS WHAT SEPARATES BRILLIANT ENTREPRENEUR CEOS FROM OTHERS.”
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MELANIE ZIEGLERFounder & CEOof VPE Forum
“IF IT’S NOT ABOUT INCREASING THE REVENUE, ACHIEVING HIGH CUSTOMER SATISFACTION & GROWING THE BUSINESS, THEN WHY TRACK IT?”
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WANT MORE ADVICE ON SCALING YOUR BUSINESS? Get the complete book to learn from CEOs who’ve done it before.
DOWNLOAD BUILD