building a lean company - rikke rosenlund leanconf 2013

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www.borrowmydoggy.com / @borrowmydoggy Our mission is to leave ‘Pawprints of Happiness’ on the lives of dogs and humans

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Rikke Rosenlund shares BorrowMyDoggy's story and building a Lean company at LEANCONF2013

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Page 1: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

Our mission is to leave ‘Pawprints of Happiness’ on the lives of dogs and humans

Page 2: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

BorrowMyDoggy

An online platform where dog owners

connect with borrowers help take care of

their dogs when the owners are busy*

*Borrowing period: Walks, playdays, weekends or happy holidays

Page 3: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

Pain Points

Busy due to work, travel, and family commitments

Life changes

Lack of low cost options

Miss having a dog in their life and can’t have one due to work, life or financial situation 70% used to own a dog

Dog Owners Dog Borrowers

Page 4: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

It all started with a day in the park...

Page 5: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

LSM - weekend

Get out of the building & create landing page in 2h...

Page 6: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

Key Learnings

You can easily test an idea with little budget.

Speak with customers & understand ‘pain’. 85 signs ups in 3 days.

Be innovative… and keep on listening.

Page 7: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

1. Took site down

After LSM (<3mths)

Page 8: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

2. Relaunch site (FAQs, insurance, T&C)

After LSM (<3mths)

Page 9: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

3. Name change (BorrowMyDog.gy to

BorrowMyDoggy.com)

After LSM (<3mths)

Page 10: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

1. Develop processes

Match users

Verification

Welcome Woof

After LSM (3-6mths)

Page 11: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

2. Media Coverage & Positioning

After LSM (3-6mths)

Page 12: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

3. Launch new Features

Editable profiles

Started automation of the process

Admin system

After LSM (3-6mths)

Page 13: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

4. Set up company

Fundraising

Office space

Team

After LSM (3-6mths)

Page 14: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

After LSM (6+ mths)

Page 15: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

Page 16: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

And the response…?

Page 17: Building A Lean Company - Rikke Rosenlund LEANCONF 2013

www.borrowmydoggy.com / @borrowmydoggy

Thank you

@borrowmydoggy www.borrowmydoggy.com