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BUILDING A TOTAL REWARDS PROGRAM FOR YOUR WORKFORCE Why a diverse workforce, requires diverse rewards

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Page 1: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

BUILDING A TOTAL REWARDS PROGRAM FOR YOUR WORKFORCE

Why a diverse workforce, requires diverse rewards

Page 2: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

WADE ROSEN Co-founder & CEO

Page 3: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

DEFINING TOTAL REWARDS  It all starts with culture

Values  1.   Culture  2.   Rewards  Program  3.  

Identify what your company and

employees value

How do those values define your company culture?

Building total rewards that reflect

your company culture

Page 4: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

DEFINING TOTAL REWARDS  Companies who got it right

Page 5: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

3 TENETS OF TOTAL REWARDS  To build a program with value

1. Flexibility

2. Fulfill a Need or a Want

3. Customizable

Page 6: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

3 TENETS OF TOTAL REWARDS  Flexibility

•  Offer choice

•  Recognize different needs within your workforce

•  Give employees a choice between rewards they want, and rewards they need

Page 7: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

3 TENETS OF TOTAL REWARDS  Fulfill a need or want  

•  Value is created when an employee needs or wants the reward given

•  Consider factors (financial, marital, etc.) that affect needs

Page 8: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

3 TENETS OF TOTAL REWARDS  

•  Knowing your workforce

•  Personalized and meaningful rewards

•  Celebrate achievements relevant to your corporate culture (e.g anniversaries if a premium is placed on loyalty)

Customizable  

Page 9: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

SYMBIOTIC REWARDS  Mutually beneficial to employer and employees

Pre-tax Benefits  

Vacation Benefits  

Wellness Benefits  

Page 10: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

REWARDS TODAY Total Rewards in Action

Wellness Programs & Work Out Facilities Symbiotic Customizable Need or want based Remote Work Options & Vacation Benefits Flexible Need or want based

Employee Milestone & Performance Recognition Symbiotic Customizable Need or want based

Learning &Development Opportunities Symbiotic Customizable Need or want based

Office Games & Healthy Snacks Symbiotic Need or want based Parking Services & Bus Passes Symbiotic Need or want based

Page 11: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

•  Reward with a definitive reason for why & when •  game rooms to decrease stress •  paid parking to cut down on tardiness •  rewards to encourage outstanding work

•  Rewards should improve the quality of work, not detract from it

•  Communicate parameters to prevent resentment

BUILDING A PROGRAM FOR YOUR WORKFORCE  Rewarding with purpose

Page 12: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

BUILDING A PROGRAM FOR YOUR WORKFORCE  Things to consider

•  The current workforce currently caters to three generations: Baby Boomers, Gen X & Millennials

•  Transitioning from a paycheck-driven demographic to a purpose-driven

demographic •  Program flexibility is key, one size does not fit all

•  Factors that impact employee needs:

•  Financial Stability •  Marital / familial status •  Work life balance ideals

Page 13: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

BUILDING A PROGRAM FOR YOUR WORKFORCE  Perceived value > actual cost

Perceived value is highest when rewards improve

quality of life Healthy Snacks

Eco Passes

Experiences

Page 14: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

Employee Rewards Attract talent

Employee Recognition Retaining talent

VS.  

RECOGNITION & TOTAL REWARDS

Employee recognition: The return on an employee’s effort, dedication at work, and results.

An extension of your total rewards program

Page 15: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

JENNIFER CARACCIOLO Human Resources Leader, SPHR

Page 16: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

Sustainability & Scalability

Can rewards be maintained when you’re 2, 5, 15 times your current size? •  The multiplying effect (in cost and otherwise) •  Rewards are harder to take away than to implement

THE FUTURE OF REWARDS

Institute a program that can grow with your company.

Page 17: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

How to avoid it: •  Build a culture around core values •  Reward when deserved •  Make sure value remains in your rewards with the three tenets

Culture Rot

An environment where employees view your total rewards as an expectation or privilege rather than a reward.

THE FUTURE OF REWARDS

Page 18: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

THE PAYOFF OF TOTAL REWARDS

Improve Ease of Recruitment: ~49% of employees said benefits were an important reason they came to work for a company (MetLife’s annual trends study)

Increase Retention Rates: 60% of employees polled said benefits are an important reason for staying at a company (MetLife’s annual trends study)

Increase Employee Engagement: Engaged employees value a more balanced, less oriented toward pay-only rewards package, compared to those who are disengaged. (2015 study by Aon Hewitt)

Page 19: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

Q&A

Page 20: BUILDING A TOTAL REWARDS PROGRAM FOR …rmtra.wildapricot.org/resources/FTR Preso 2016/BREAKOUT1...BUILDING A PROGRAM FOR YOUR WORKFORCE! Things to consider • The current workforce

THANK YOU.

WADE ROSEN [email protected] @wishlistrewards EnjoyWishlist.com WishlistRewards.com