building frameworks of organizational intelligence library assessment conference, 2008 seattle joe...
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Building Frameworks of Organizational Intelligence
Building Frameworks of Organizational Intelligence
Library Assessment Conference, 2008 Seattle
Joe Zucca Director for Planning and Communication University of Pennsylvania Libraries
Building Frameworks of Organizational Intelligence
Sample Data Structure I: Data Farm Funds Report - Biology
Building Frameworks of Organizational Intelligence
Sample Data Structure I: Data Farm Funds Report - Casalini Libri
Building Frameworks of Organizational Intelligence
Sample Data Structure II - Data Farm Table - Funds Process
Building Frameworks of Organizational Intelligence
Sample Data Structure III - Voyager Funds Schema
Invoice_line_item
invoice_status
purchase_order
line_item
invoice_line_item_funds
fund
invoice
vendor
bib_master
bib_text
Building Frameworks of Organizational Intelligence
Information Loop
Data Farm Environment
Clean | Anonymize Normalize
Data Streams
Integrate Inform
Report Builder
Dashboard
Data Bureau
Service Environment
Catalog
Funds
Circulation
ERED
DYNIX BorrowDirect
SFX | ERM?
WEBApacheezproxy
People and Network Data
Ref|Instruct
Leveraging data structures
Building Frameworks of Organizational Intelligence
E-Resource Use Reference ContactCirculation
Acquisitions Funds
Holdings
Copier | Printer Use
Gate Swipes
Resolve Resource
Resolve People
Resolve Places
Web Analytics
Image Collection Use
Data Farm Oracle Space-Overview
30+ gb, in 162 tables, for collecting and disseminating management info
Staff Census
LDAP
Tech Processing Workflow
Digital Library
Voyager-Supported Services
Building Use
Resolution Services
Administration
Reference & Instruction (dynamic)
Consortia ILL/DocDel
70-Member ILL Coop.
Building Frameworks of Organizational Intelligence
Service Environment
Catalog
Funds
Circulation
ERED
DYNIX BorrowDirect
SFX | ERM?
WEBApacheezproxy
Ref|Instruct
Data Farm Silos
funds
Building Frameworks of Organizational Intelligence
A different take on a management information framework
Building Frameworks of Organizational Intelligence
xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F
Sample Data Structure: EZ-Proxy Log
Building Frameworks of Organizational Intelligence
xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F
xxx.xx.xxx.xxx = .edu | on-campus | Van Pelt Library | staff office
July 26, 2007: 3:41 p.m.
Device= Mac | OSX Browser= Safari
Sample Data Structure: EZ-Proxy Log
Building Frameworks of Organizational Intelligence
xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F
Referring URL = library web page listing resources on Psychology (community 59) | Olson, Coordinating Bibliographer
Sample Data Structure: EZ-Proxy Log
Building Frameworks of Organizational Intelligence
xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F
zucca [Penn authentication key] = Provost cntr | LIBRARY | staff
Sample Data Structure: EZ-Proxy Log
Building Frameworks of Organizational Intelligence
xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F
SessionID 10335905=PsycInfo (resource identifier 7014)
Sample Data Structure: EZ-Proxy Log
Building Frameworks of Organizational Intelligence
xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F
sfx_session_id=Journal of Experimental Child Psychology,
“Relations Among Musical Skills, Phonological Processing and Early Reading Ability in Preschool Children.”
Sample Data Structure: EZ-Proxy Log
Building Frameworks of Organizational Intelligence
xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F
TRANSLATION:
• Made an open-url connection to an article on reading aptitude published in the Journal of Experimental Child Psychology.
• Logged into PsychInfo (CSA)
• Using a staff computer (MAC|OSX|Safari) located in Van Pelt Library
• A library staff (Provost’s center affiliate)
• July 26, 2007 at 3:41 pm
and in the same session,
Sample Data Structure: EZ-Proxy Log
Building Frameworks of Organizational Intelligence
EVENT
Org|ProgramStaff
ServiceGenre
LibraryProgram
CampusLocation
Date|Time
IP-Domain
Environment
URL
Budget
Restricted
Unrestricted
Expnd Amt
Fund Code
Events: a Structure for
Library Decision Metrics
Dept
SchoolClient
Rank
Major
Biblio-graphicContent
School
Reqmnt
Dept
Dept
LevelCourseDescriptor
ClientProgram
Building Frameworks of Organizational Intelligence
Service Environment
Catalog
Funds
Circulation
ERED
DYNIX BorrowDirect
SFX | ERM?
WEBApacheezproxy
Ref|Instruct
Data Farm Silos
funds
Building Frameworks of Organizational Intelligence
DATA STORE
query (sql)parse, resolve,
anonymize,secure!
Data Farm Tiered Framework
oracle
XML
Repository processes
Analysis
perl
XL
Service Environment
Catalog
Funds
Circulation
ERED
DYNIX BorrowDirect
SFX | ERM?
WEBApacheezproxy
Ref|Instruct
Building Frameworks of Organizational Intelligence
Event Elements Articulated in an XML Schema
EVENT
LibraryProgram
EnvironmentClient
Content
ClientProgram
Budget
<ENVIRONMENTAL><v.domain><p.domain><date><time><session><url>
</ENVIRONMENTAL>
<CLIENT><school><dept><rank>
</CLIENT>
<LIBRARY PRGRM><service genre><staff_name><staff_org><staff_prgm>
</LIBRARY PRGRM>
<CONTENT><title><author><holdings><call_no><isbn><issn><url><res_id><sfx_id>
</CONTENT>
METRIDOC
Building Frameworks of Organizational Intelligence
<ENVIRONMENTAL><v.domain><p.domain><date><time><session><url>
</ENVIRONMENTAL>
<CLIENT><school><dept><rank>
</CLIENT>
<LIBRARY PRGRM><service genre><staff_name><staff_org><staff_prgm>
</LIBRARY PRGRM>
<CONTENT><title><author><holdings><call_no><isbn><issn><url><res_id><sfx_id>
</CONTENT>
Event Elements Articulated in an XML Schema
CampusLocation
Date|Time
IP-Domain
Environment
URL
EVENT
LibraryProgram
EnvironmentClient
Content
ClientProgram
Budget
METRIDOC
Building Frameworks of Organizational Intelligence
Dept
School
Client
Rank
Major
<ENVIRONMENTAL><v.domain><p.domain><date><time><session><url>
</ENVIRONMENTAL>
<CLIENT><school><dept><rank>
</CLIENT>
<LIBRARY PRGRM><service genre><staff_name><staff_org><staff_prgm>
</LIBRARY PRGRM>
<CONTENT><title><author><holdings><call_no><isbn><issn><url><res_id><sfx_id>
</CONTENT>
Event Elements Articulated in an XML Schema
EVENT
LibraryProgram
EnvironmentClient
Content
ClientProgram
Budget
METRIDOC
Building Frameworks of Organizational Intelligence
<ENVIRONMENTAL><v.domain><p.domain><date><time><session><url>
</ENVIRONMENTAL>
<CLIENT><school><dept><rank>
</CLIENT>
<LIBRARY PRGRM><service genre><staff_name><staff_org><staff_prgm>
</LIBRARY PRGRM>
<CONTENT><title><author><holdings><call_no><isbn><issn><url><res_id><sfx_id>
</CONTENT>
Event Elements Articulated in an XML Schema
EVENT
LibraryProgram
EnvironmentClient
Content
ClientProgram
Budget
Org|Program
Staff
Service Genre
LibraryProgram
METRIDOC
Building Frameworks of Organizational Intelligence
<ENVIRONMENTAL><v.domain><p.domain><date><time><session><url>
</ENVIRONMENTAL>
<CLIENT><school><dept><rank>
</CLIENT>
<LIBRARY PRGRM><service genre><staff_name><staff_org><staff_prgm>
</LIBRARY PRGRM>
<CONTENT><title><author><holdings><call_no><isbn><issn><url><res_id><sfx_id>
</CONTENT>
Event Elements Articulated in an XML Schema
EVENT
LibraryProgram
EnvironmentClient
Content
ClientProgram
Budget
Biblio-graphicContent
METRIDOC
Building Frameworks of Organizational Intelligence
ClientClient
RSSOracleXLSXML
Data Repository
Resolver
Schema Repository
SQL Generator
Soap Connection
Repository Tier II
MIS Tools & Services Tier III
Voyager | People Data | ERM
Admin Interface
Process Data
Logs & otherData sources
Issues data as
event-level metridoc xml
Raw data ingest and handoff for
resolving into Metridoc SQL Generator spawns tables
following user-defined schema
Like a prism, the SQL Generator parses metridoc info into
relational structures within the
Data Repository
Soap Connection
Data Farm Multi-Tiered Architecture Metridoc Setting
Admin users create metridoc schema, specifying structures forraw data sources
Data Ingest Tier I
Building Frameworks of Organizational Intelligence
AGRI SCI
ARTS & HUM
BUS ECON CHEM
EARTH SCI
ENGN- RNG
ENVIRO SCI
HEALTH SCI
INFO SCI
INFO TECH LAW
LIFE SCI
MATR'L SCI
MATH SCI PHYS
SOC SCI
TELE COM
AGRISCI 1
ARTS & HUM -0.115 1
BUSECON -0.142 0.148 1
CHEM 0.753 -0.044-0.079 1
EARTHSCI 0.591 -0.022 0.015 0.637 1
ENGNRNG 0.478 -0.084 0.001 0.791 0.477 1
ENVIRO Sci 0.773 0.043-0.0400.961 0.766 0.663 1
HEALTH Sci 0.484 0.041-0.036 0.760 0.092 0.521 0.681 1
INFOSCI -0.164 0.899 0.173-
0.135 -0.002-
0.176 -0.003 0.034 1
INFOTECH 0.189 0.199 0.388 0.443 0.452 0.810 0.382 0.142 0.156 1
LAW -0.090 0.607 0.425-
0.058 0.092-
0.090 0.098 0.042 0.732 0.231 1
LIFESCI 0.711 0.001-0.079 0.952 0.401 0.697 0.885 0.872 -0.105 0.300 -0.020 1
MATR'L SCI 0.338 -0.200-0.077 0.521 0.692 0.799 0.474 0.037 -0.213 0.773 -0.175 0.281 1
MATHSCI 0.717 0.025-0.015 0.980 0.670 0.858 0.932 0.676 -0.077 0.589 -0.030 0.906 0.617 1
PHYS 0.353 -0.172-0.050 0.518 0.710 0.797 0.473 0.000 -0.214 0.790 -0.174 0.272 0.988 0.624 1
SOCSCI -0.060 0.720 0.474 0.044 0.038-
0.024 0.170 0.231 0.804 0.265 0.954 0.111 -0.219 0.070 -0.215 1
TELECOM 0.060 -0.121 0.035 0.278 0.238 0.796 0.129 0.000 -0.182 0.848 -0.148 0.132 0.835 0.408 0.839 -0.159 1
Use of Electronic Journals, Subject Correlations
Building Frameworks of Organizational Intelligence
Penn’s Use of Electronic Journals by Subject: Multi-Dimensional Scaling Model
10-1-2
Dimension 1
1.5
1.0
0.5
0.0
-0.5
-1.0
-1.5
Dim
ensi
on
2
INFOSCI
TELECOM
SOCSCI
PHYSICS
MATHSCI
MATERIALS
LIFESCI
LAW
INFOTECH
HEALTH
ENVIRONM
ENGINEERINGEARTHSCI
CHEM
BUSECON
ARTSHUM
AGRISCI
Euclidean distance modelMultidimensional Scale of E-Resource Use by Subject – All Users
Dimension II
“Humanistic-Science”
Dimension II
“Qualitative-Quantitative”
Source data: Ezproxy logs, June-August 2007 and February-March 2008. 215,000 observations total
Building Frameworks of Organizational Intelligence
1.51.00.50.0-0.5-1.0-1.5-2.0
Dimension 1
1.0
0.5
0.0
-0.5
-1.0
-1.5
-2.0
Science
SocSciHumanities
Art
Comunicat
Vet
Dental
SocialWk
Education
Wharton
Engineer
Nursing
Medicine
Euclidean distance modelMultidimensional Scale of E-Resource Use by Faculty Grouped by School
Dimension II
“Humanistic-Science”
Dimension II
“Qualitative-Quantitative”
Source data: Ezproxy logs, June-August 2007 and February-March 2008. 215,000 observations total
Penn’s Use of Electronic Journals by Faculty: Multi-Dimensional Scaling Model