building partnershipsachieving results

Workforce Development

Initiatives

From From

Partnerships

Partnerships

to Profit!

to Profit!

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Purpose

– Increase awareness of Workforce Initiatives and how we can become full HR partners in meeting business needs

– Leverage WI Programs in the community to increase or obtain favorable publicity

– Show the bottom-line effectiveness of utilizing WI programs

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Who we are

• CVS/pharmacy Workforce Initiatives supports the hiring, training, development, and retention of quality colleagues.

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A cutting edge leader in the development and implementation of diverse employment, training, and educational programs, which establish CVS Corporation as the distinguished standard for workforce development initiatives.

VisionVision

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To support hiring, training, development, retention and life long learning of diverse quality associates, adding value to CVS Corporation by establishing partnerships with local, state, and federal agencies, educational institutions, non profits, and faith based organizations.

MissionMission

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Where we are located Workforce Initiatives Field Alignment

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Who we work with?

Internal and External Partners

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Internal Partners

• Field operations

• Pharmacy

• Human Resources

• Real Estate

• Logistics

• Tax

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Internal Partners

• Loss Prevention

• PharmaCare

• CVS.COM

• Community Relations

• Corporate Communication

• Finance

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External Partners

• DOL• Job Corps• America’s Promise• Goodwill Industries• NAWB• HUD• US Chamber• NCOA

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External Partners

• Universities • High Schools• Workforce Agencies• Faith Based org.• Youth Opportunity• Mature Worker• Veteran Programs• Disability Programs

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Business Incentive Opportunities

• Wage Subsidy and Training Reimbursement programs

• Work Opportunity Tax Credits

• Other federal & state tax credits

• Payroll savings (work exp.)

• Free Business Services

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Specific Program Opportunities

• Incumbent Worker

• On-the-Job Training

• Apprenticeships

• Working and Learning

• Regional Learning Centers

• Customized Training

• Business Instruction

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Target Groups/Organizations• Youth Opportunity• High Schools• College Universities• Workforce Development Agencies• Veterans• Disabled • Faith-based and Community organizations• Mature Worker Programs

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Youth Opportunities

•Apprenticeships:

•Volunteer Training & Support

•Explorations

•Presentations

•In-store Promotions:

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Mature Worker Programs

• Partnership Opportunities• Partners provide recruitment, pre-screening,

placement and training and retention services for mature workers 55 plus.

• Gives CVS Managers access to qualified workers and to “On the job experience” funds.

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Veteran Programs

Army Spouse Program is a partnership with the Army that provides employment opportunities for Army Spouses in selected CVS positions.

Approximately 70% of Army spouses have college/vocational or post secondary education.

At any given time, 1 in 10 spouses are looking for work.

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• The New Vision/CVS partnership consists of:

- 12 week internship program (9 weeks at the RLC plus 3 weeks in a store with a job coach)

- Students are trained to become “Customer Service Ambassadors”

- Skills learned include customer service at the photo area and throughout the store, photo product knowledge, overall maintenance and facing, and reading labels and aisle markers.

Disabled Worker ProgramsDisabled Worker Programs

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How do we get good qualified people?

1) Engage the public workforce system to source people and services.

2) Identify and utilize community based partners for staffing and training services.

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Key Employer Services

• Qualified applicants• Save time and trouble• Counseling and Pre-placement Services• Financial Incentives to reduce hiring and

payroll and Training cost• Reduced Advertising Cost• Pre-screening of Applicants• Job Coaching

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Key Employer Services• Follow-up services

• On-going support services

• Quick response to need

• Knowledge of and access to information about target populations

• Monitor employer and employee satisfaction

• Technical Services

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Bottom–Line Benefits• Save Time and Money• Expand business• Attract favorable attention• Increase customer base• Solve a problem• Improve reputation in the community• Improve the way things are currently

being done

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Questions and Answers

• Regarding– Programs– Target Group – Organizations– Added Value– Other