building$a$data$center$ professional ... - cisco · building$a$data$center$ ... •...
TRANSCRIPT
Uwe LambretteDirector Cisco ServicesApril 9, 2016
Building a Data Center Professional Services PracticeWith Cisco Services
A Platform for Digitization
78%Workloads processed
in Cloud DCsby 2018
GCI
5TB+of data per person
by 2020
IDC
180BMobile apps downloaded in 2015
IDC
50BConnected devices
by 2020
VNI
277XData created by IoE devicesv. end-user
GCI
4.2BWeb filteringblocks perday
Talos
Disrupt or Be Disrupted
“40% Incumbents WILL Be Displaced by Digital Disruption in the next 5 Years”
“Digital Vortex,” http://www.imd.org/uupload/IMD.WebSite/ DBT/Dig ital_Vortex_06182015.pdf
Requiring Fast IT Business TransformationBuild the
IT Value Map
• Service Portfolio Catalog
• Governance
• People, Culture
• Processes, Change Management
• Innovation
• Finance
• Risk & Security
Understand Customer &
Business Outcomes
Employees
Lines of Business
Developers/IT Personnel
Consumers /Citizens
ServiceBrokerage
PrivateCloud
PublicCloud
PartnerCloud
The Intercloud
Community Cloud
Policy-driven Infrastructure
Plan the Strategic Roadmap to Fast IT
eStore
What are customers asking us4
Choose Any Other Cloud
Managed
Public
Private
Private Cloud Stack
Integrated Infrastructure
3
Build Your Private Cloud
POLICY
Automate and Simplify
2
Move Data and Workloads Securely
5
Self-Service Portal(IT as a Service)
6
Extend Policy Model
7
Security Everywhere9
1
Network / L4-7
Compute
Storage
Security
Modernize Infrastructure:Open and Programmable
DATA CENTER
Analytics Everywhere10
8 Policy Everywhere
Solution = Components + Integration + CustomerSolution = Services
Why Services? „It‘s all automated!“
Fast EvolvingProducts andComponents
Bimodal – Connect Old and NewEnvironments
Skills and Understanding
BusinessTransformation
Cisco Data Center Service Offerings
Abstraction • VirtualizationSaaS
PaaS
Unified Infrastructure
Compute Storage Network
Organization • Governance • Operations10
Security • Compliance9
Applications • Analytics 8
Platform • Data7
2
1
User PortalAutomation•Orchestration
3 4
ServiceCatalog5
6Financials
Consume Adopt
IaaS
Optimize
Example Partner-Lead Digitization Deployment End Customer Challenge Project Outcomes
UK Top 4 Retailer• New data center
architecture• ACI Design and Deployment• Cloud and Workflow Automation• Cisco + Partners
• Q1 / CY 2016
Danish SI (Partner Lead)
• Serve Government hosting contracts
• Build an Infra for Outsourcing
• Build new DC end to end (all domains)• Cisco subcontractor for technology,
primed by outsourcer
• Q1 / CY 2016
UAE Regulator• Design a Gov‘t
hosting provider• DC cloud design and deployment• Operate solution for 4 years• Cisco direct, consulting partner
• Services Life• Extending to
Analytics
Australian SP• Government Cloud
with Microsoft Azure• Consortiumand Joint GTM with SP
towards Government, Business Case• Program lead, delivery, integration
• In Deployment
European Pharma Leader
• Hybrid Cloud for Enterprise
• Agile Development of Hybrid Cloud Solution
• Working with Metsi and Cliqr
• In Deployment
Danish SI
Delivering a Platform for Digitization
PublicCloud,
Extensions
Service Now
Danish SI
Integrated Workflows: Customer Onboarding19:15 19:21
Partner-Lead Day-2
Partner-Lead
Service Operation Support Service Design and Transition SupportPartner-Lead
OutsourcedLevel 2
Cisco TAC24X7
Cisco DC and Cloud Optimization
3rd Party Level 2Support
On-going design support
Proactive SW recommendations
Health checks
Scheduled change support
Knowledge transfer sessions
Operational KPIs/SLA Business KPIs SLA
Escalation Support
Danish SI
Changing Sales Motion
Jointly address different buying persona
BuyerPersonas
CEO LOB Manager CIO IT/Data Center Manager
AgilityGrowthCosts
AvailabilityNew OffersSkillsSLAs
IT EnablerPlatformsCostTransformation
DeploymentRiskMigrationSkills
Topics
Customer satisfactionNew Revenue
Provisioning timeEfficiencyUptime
IT Unit CostAgilityNew Revenue
AvailabilityKPI
Joint Partner / Cisco Value Proposition
Annual-term services
Customers can choose from a list of services
Designed around Architectures
Subscription Services
Jointly Position Transaction and Subscription Services
Standard ServicesFixed scope, fixed price services
Each offer has a SKU
Orderable via Cisco Commerce Workspace (CCW)
Scope and price based on customer needs
Uses a statement of work
Allow multiple weeks to order
Custom Services
Day 1 Day 2
Partner Commercial Packages
Standard Services for Cisco ACI Implementation
Migration from the current data center to ACI is going to be a huge effort for us (but worth it), so we look for Cisco Services to provide us the support and tools to do that.– Aryo Kresnadi
We will need support from implementation, to migration, to operational process. We love the solution but we don’t have the IT staff to perform the tasks so we expect Cisco Services to provide a turn-key solution.– Shafi Shahid
Accelerate time to value of the solution
Standard Services for Plan/BuildLand
Abstraction • Virtualization
SaaS
PaaS
Unified Infrastructure
Compute Storage Network
Organization • Governance • Operations
Security • Compliance
Applications • Analytics
Platform • Data
User PortalAutomation•Orchestration
ServiceCatalog
FinancialsIaaS
Land & Expand:A Digitization Journey
Fast IT
Optimize
1
2
4
5
ACIConcept
DC Build
ProcessTransformation
DCMigration
0
HolisticDiscovery
3
3b
SubscriptionServices
CloudIntegration
LOB Manager
IT/Data Center
CIOCEO
Joint Opportunities
Expand
Up to 200% pull through opportunity for hardwareand services
Subscription Services for Optimization 10% - 23% partner discount
Technical Services8-10% partner discount
• Platform Scaling Out
• Align to Business Goals
• Application and Outsourcing Services
What's in it for You: The Basics
• Cisco Platform forDigitization
• Hybrid Cloud Infrastructure Build & Integrationwith 3rd Party
Land
What's in it for You: Let 1000 Flowers blossom!
ApplicationRationalization
ApplicationManagement
Big Data and Analytics
Sector Solutions
DevOps&OrganizationTransformation
Hybrid Cloud
Digital BusinessModels
DatacenterConsolidation
Questions
Q & A
