burs portal user manual

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BOTSWANA UNIFIED REVENUE SERVICE (BURS PORTAL)

Service Head Office Plot 53976, Kudumatse Drive Private Bag 0013, Gaborone

TEL: 363 8000 / 363 9000 FAX: 363 9999 / 395 3101 Email: [email protected] Web: www.burs.org.bw

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INTRODUCTION As a step towards improvement of services to the taxpayers BURS have decided to simplify the payment process. With this improved process the taxpayers will be able to go into their banks online system or to the bank and pay their tax dues. In order to facilitate taxpayers access to their tax affairs, BURS has decided to launch a portal where the taxpayer can access and print the report relating to the payment to be made as well as view their taxpayer information or records. This report will have the Online Reference Number (ORN) which when used will assist BURS allocate the payment to the appropriate tax and period. Whenever a taxpayer needs to remit a payment into the BURS account at their bank they will need to quote the reference number from the system. Users who do not have Internet access can always appoint agents to perform such tasks for them. The process begins with a user registering with BURS for access of this portal. Once the application is received BURS system administrators will create a username and a password for the user. Taxpayers have the liberty to appoint agents to process tax information on their behalf. Once the user name and password are given to the taxpayer, they will be able to login into the portal and access the necessary reports. The various reports that could be accessed are detailed in the later part of this user manual. Access to the Web Portal is made through the BURS Website by clicking on the link Taxpayer Self Service. From the link you can choose to either be directed to Customs or Internal Revenue/Taxes information.

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BURS Website The user needs to start a browser and enter the BURS website url (www.burs.org.bw) to get to the home screen as shown below.

Figure 1. BURS Website

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LINK TO TAXPAYER WEB PORTAL

From the BURS Website click on the Taxpayer Self Service link to access the Taxpayer Self Service Portal.

Figure 2. Web Portal Landing Page

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CUSTOMS DEFFERAL STATEMENTS In order to view Taxpayer Customs Transactions click on the Customs Deferral Account Information link. This link provides access to the taxpayer information to their taxpayer deferral account statements (ASYCUDA) transactions.

Figure 3. Accessing Customs Deferral Statements

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LOGIN PAGE

Figure 4. Customs Deferral Statements Login Screen

Enter the Username and Password that has been provided to you in order to access your tax information.

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In this homepage screen (Landing Page) various components are highlighted and explained as follows.

Figure 5. Home Menu for Customs Deferral Statements

Indicates that the user, with the username displayed (Pako) is successfully logged on.

User access menu list

The logout link when clicked shall return you to the login page

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UNPAID CREDIT STATEMENT Unpaid Credit Statement shows a list of Deferral Account statement that is pending payment. Parameter Details Parameter Details

Parameters Description

Statement Year

Credit Number

Represents the year that the statement was generated.

In order to search for all Unpaid Statements leave the search Parameter as ALL otherwise provide the Statement Year

If the User is an Agent, the User will then be request to select the client they want to access Information for.

Figure 6. Search for Unpaid Statements Click Search Button to retrieve a list of Unpaid Statements as per the search criteria provided.

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A list of Unpaid Statements will be displayed as shown in the figure below.

Figure 7. List of Unpaid Statements VIEW STATEMENT Double Click on the Statement Number in order to view Details of the Statement (Refer to figure 7. Above).

Figure 8. Credit Account Statement

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ONLINE REFERENCE NUMBER (ORN) Online Payment Notice In order to view the Online Reference Number, Click on the link Click here to view the Online Payment Notice


Figure 10. Online Payment Notice

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The ORN will be quoted as highlighted below.

Figure 11. Online Payment Notice The Online Payment Notice can be printed if required.

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VIEW SAD 500 Single Administrative Document SAD 500 Document can be viewed from the Web Portal by clicking on the Assessment Number of the declaration as displayed on the Taxpayer Statement.


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Figure 13. SAD 500

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PAID DEFFERAL STATEMENT Paid Credit Statement shows a list of Deferral Account statement that has been paid. Parameter Details


Statement Year

Credit Number

Represents the year that the statement was generated.

If the User is an Agent, the User will then be requested to select the taxpayer/client they want to access Information for.

Figure 14. List of Paid Statements You can Click on the Statement Number (Stat. No.) to view the statement then you can click on the Assessment Number to view the Declaration itself.

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INCOME TAX AND INTERNAL VAT PAYMENTS In order to view taxpayer information on the Income Tax and Internal VAT Payments, including the ORN that can be used for Online Payment, click on the link Click on this link to view your Income Tax and Internal VAT Information.

Figure 15. Accessing Income Tax and Internal VAT Payments

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USER LOGIN

Figure 16. Income Tax and Internal VAT Payments Login Screen Enter the Username and Password that has been provided to you in order to access your tax information. Once valid logon credentials are provided BURS Portal landing page as show below will appear. Landing page is entry point for accessing the portal for accessing reports.

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In this homepage screen (Landing Page) various components are highlighted and explained as follows.

Figure 17. Home Menu for Income Tax and Internal VAT Payments

Indicates the logged on user name as Welcome for example if you logon as user admin admin Welcome Admin will be displayed.

Provision to go to the home page (Landing page), or to logout from the portal. You can navigate to Home page by pressing. You can navigate to Home page by pressing home. Logout icon to quit portal application to login page.

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REPORTS MODULE Reports that can be generated from this portal are listed below under the Reports module menu item.

Figure 18. Reports Menu Report list comprises of following reports

Acknowledgement of Payment Acknowledgement of ITW7A Acknowledgement of ITW7B Notice of Assessment VAT Return Tax Compliance Summary

All reports are invoked through parameter form, reports outputs are governed by these parameters. There is also a provision to preview and print. Clicking Show Report displays the report on the screen and print report redirects to the printer.

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ACKNOWLEDGEMENT OF PAYMENT Acknowledgement of Payment Report is displayed by entering the form parameters in the search form and then Clicking Run Report in the form. Below screen shows invoking of Acknowledgement of Payment and the parameters to be passed.

Figure 19. Acknowledgement of Payment Form Parameter Details

Parameters Description Tax payer Represents the taxpayer identification number along with the name

From date

User can give a particular Receipt date as from dates and to date to retrieve the particular receipt numbers

To date

User can give a particular Receipt date as from dates and to date to retrieve the particular receipt numbers

Tax type User can select Tax type of client

Receipt Number User can select their receipt number from list

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The screen below shows the out when executing an Acknowledgement of Payment.

Figure 20. Acknowledgement of Payment

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ACKNOWLEDGEMENT OF ITW7A Below screen shows invoking of Acknowledgement of ITW7A and the parameters to be passed.

Figure 21. Acknowledgement of ITW7A form Parameters Details


Tax payer

Represents the taxpayer identification along with the name

Tax year Represents the tax year which the user want the report for e.g.: 1999, 2000, 2005

Tax month Represents the tax month for which the user want the report for e.g.: 01,02,03

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Below screenshot shows the output of the report for the parameters passed.

Figure 22. Acknowledgement of ITW7A Highlighted above (Figure 22.) is the Online Payment Reference.

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ACKNOWLEDGEMENT OF ITW7B

Below screen shows invoking of Acknowledgement of ITW7B and the parameters to be passed.

Figure 22. Acknowledgement of ITW7B form Parameters Details


Tax payer

Represents the taxpayer identification along with the name

Tax year Represents the tax year which the user want the report for e.g.: 1999, 2000, 2005

Tax Month Represents the tax month which the user want the report. Return No Represents return number which the user want the report

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Figure 23. Acknowledgement of ITW7B

Highlighted above (Figure 23.) is the Online Payment Reference.

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NOTICE OF ASSESSMENT Below screen shows invoking of Notice of Assessment and the parameters to be passed.

Figure 24. Notice of Assessment Form Depending on the taxpayer type and the tax year the system will produce different reports automatically. Parameter Details


Tax payer

Represents the taxpayer identification along with name

Tax year Represents the tax year which the user want the report

for e.g.: 1999, 2000, 2005 Assessment no: Represents the Assessment number of the Assessment required by the

user.

for e.g.: 01,02, 03

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Figure 25. Notice of Assessment

Highlighted above (Figure 25.) is the Online Payment Reference.

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VAT RETURN

Below screen shows invoking of VAT Return and the parameters to be passed.

With VAT report the system will generate a blank report. Based on whether the taxpayer has registered for training levy (or) not, the relevant ORN will be displayed accordingly.

Figure 26. Return for Remittance of VAT form

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Figure 27. VAT Return

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TAX COMPLIANCE SUMMARY Below screen shows invoking of Tax Compliance Summary and the parameters to be passed.

Figure 28. Tax Compliance Summary form Parameter Details


Tax payer

Represents the taxpayer identification number along with the name

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Below screenshot shows the Tax Compliance Summary report output.

Figure 29. Tax Compliance Summary

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FORGOTTEN PASSWORDS OR USER ACCOUNTS If the User Account, Username and/or Password are forgotten, you will be required to email to [email protected] for account reset, your password or username will be sent to you via email to the email address that was provided to BURS during account application. NOTE: A User Account shall not be shared even amongst officers in the same company. Each individual user shall be required to have their own user credentials. DISCLAIMAR

1. The use of the username and password is the responsibility of the account holder and any misuse of such an account shall remain the responsibility of the account holder. BURS shall not be held responsible for access to taxpayers accounts/transactions as a result of negligence by the account holder.

2. Names and Transactions used in this Manual are fictitious and hence do not belong to any company or individual.

burs portal user manual

Documents

burs website burs

login page burs

burs account

taxpayers burs

web portal landing page

burs website url

taxpayer information

burs system administrators