Preparing a trip

2.1 Choosing a hotel

READING THE GUIDE

Look at this extract from a hotelguide. Anna Forsberg is looking for ahotel in New York to hold a weekendconference. Her assistant, Max, is

telling her about the Algonquin Hotel.

Complete the questions and answers

in their conversation.

Anna l ¡ ;L . r . . . . . . . . / . . . . . . . . i1¡ . . . . . i i . .9 i . . ( ' )?

Max It's on 59th Street West and 54th Street.Anna OK. . : .1 . . . . . . . . . . j . . . r . '2 ' rooms . . , , . \ . . . . . l ( : . .1 . . . . , t '?

Max .i ' ::...t.. .., ' ..f.... \4t 165 rooms, singles and doubles.Anna That's f ine. .".-:. ' ..... ..: iS..:.. ..?:1.¡.. .{,v,:¡i., ttt?

Max Yes, there are two lounges, pnd a Business Centre.Anna What about food? ..:....... .. i .:. ' .... ..11.-:J... ..f.?:'-,,(. (6)?

Max Yes, ..1.'...... .... ' ..,.... (7). I hear the food is very good.

Anna That's f ine. .., i . ' . ' : .-:. .. ir;,.:. ' . ' . . ...1.! ' . i-. ...1.1.... ...r.*.:.. i8'?

Max It 's $180 a night.

Anna OK, I need to speak to the manager ..k1.,.. ' ......... ' ....

Max lt 's 21.2 840 6800.

JUMBLED SENTENCES

Put the words in these sentences in the correct order.

1 very Yellow are cabs not expensive.

2 subway.dirty The not safe and is very.

3 is to hotel My close Lincoln Center.4 does much a room cost How hotel?

5 Hilton The night a costs $350.6 New York are airports many How there in?

7 evenings do do'$lhat want to you the in?

8 are lot There in a good New York of restaurants.

ffinrheoakRoomiHJ;;F 1.:,.*I?"""?:'.T",l:" J tTil'i: :,.':','J, .'

1 2

2.1Choosing a hotel

WORD SEARCH

Find ten words connected with hotels in the square below.

ADJECTIVES

Find pairs of words in the list below whichfirst pair is given as an example.

are opposite in meaning. The

blssafe

early

short

comfortable

dangerous

expensrve

uncomfortable

cheap

late

1 The Fiasco is a very.1... . . . . . . . . car.

-, | ,^,

-l l¡irj M>atuv'-ffi61_),r:\ /:r¿l;az-\:.7_-_7- /

_-/4 | goto work..!:..,1..... to avoid the

rush-hour.

, ]T.::i.

at the Ritz are very

,-----.--=-:--=-rl evZzt¡t I/,lll',zfT-Ñ'/l',,1'i!ffir54'5 Let's eat here - | don't have much

money and i t 's real ly . . . . , . . . . . . . . .

| :;::'-. ij:l| " - . - - . . 1

l " ' - " " " ' - "1 ,

r@r,;,#ij8 Yes, the plane from Delhi is often

Now complete the sentences. Use each adjective once only. Which adjective

is left?

@not . . . . . . . . . . . . . to swrm here

t t H o v R S

--¡{¿¿1 -( lo i,t ?,\, \-ry97_-_-/The flight from Tokyo to London isvery....-.:/;... .

3 lt's

- .ry -=:- rü:-F t-

<'u¡v"¡.<\ . l . l-t ¿;fr),1-Él'2i-t,{t!Ll- /fi p_-JA2-_¡l lL7 lt's ............. to travel on the New

York subway at night.

13

- 2 .2Booking a hotel

2,2 Booking a hotel

MAKING RESERVATIONS

There are two dialogues below, but they are mixed up and in the wrong

order. Put each dialogue in the correct order. Put your answers in the table

below.

a And could I have your name) please?

b Peaches Bistro. hello.

c Right, Mr Goodliffe. That's á double room for two nights, the 20th and

21st of May.

d Yes, 8.30 is f ine. rWhat name is it, please?

e Thanks a lot. Bye.

f Good morning. I 'd l ike to reserve a double room, please.

g A table for two. Sure, what time?

h Two nights, please. The 20th and 21st of May.

i Thank you. Goodbye.

i Martínez.

k Good morning. Algonquin Hotel. Can I help you?

I lt's Goodliffe. Jon Goodliffe.

m About 8.30?

n Certainl¡ sir. For how many nights?

o OK, see you at 8.30, Mr Mart ínez.

p Hello, can I book a table for two, for this evening?

Dialogue One

Dialogue Two

SITUATIONS

What would you say in the following situations?lJse Can ... ?, Could... i, or May ... ?

1 You want a colleague to answer the telephone for you.. .( . . . . i . . . . r . t . ¿, . ; . . ' t . . . . . . . i . . . ¡ . , . . . . r . . . . . . . . . . . . . .

2 You want some advice from a senior colleague'

1 4

1 5

2.2Booking a hotel

REPLYING

On the plane from London to New York, Isabelle Dussart asks somequestions. Choose the correct reply.

1 Excuse me, can I borrow your newspaper?

a No, thanks.

b, Sure, here you are.c Yes, please.

Could I have a glass of water, please?

al Of course.

b Yes, you could.c No, thank you.

Could you tell me our arrival time?

a Yes, I can.

b Yes, you may.

c r In about an hour.

Could you get me a blanket, please?

a Yes, you could.b Of course, just a minute.

c Yes, it is.

Could you tell me the name of the film?a Yes, please.

b No, I don't.c ) I 'm sorry, I 'm not sure. 'Excuse me. Could you tell me our arrival time?'

PRONUNCIATION

Find pairs of words which sound the same. The first pair is done for you.

One word is left. Which one?

fax

mayplease

fourlightdoor

good

stay

late

foodcouldtax

keysmynight

Ieight

Flying out

I

I

2.3

2.3 Flying out

TIMETABLE

Look at this agenda for a board meeting and complete the memo below'

TIMES ,)

The times below are each written

which are the same. The first one

three different ways. Match the times

is done for you. Which time is left?

midnight12 p.m.five past five1.2 a.m.

ten past threemidday4.35 p .m.16.35

1.30 p .m5.05 p .mhalf past one3.10 p .m.

noon

twenty-five to five

five to five

00.0017.0s15 .1013 .30

1

Board Meeting Tuesday 23 June, at 2'30 p'm'

09.00 Welcome sPeech Chairman

09.30-1 1.00 Financial Report Financial Dirxtor

1 '1.00-1 1 .30 Advertising Campaign Marketing Dirxtor

1 1 .30-12.30 EZ20 Project Production Manager

1 2.30-14.00 Lunch

14.00-16.00 Future Plans All

16.00-16.30 Tea

16.30-19.00 Far East Developments Proiect Manager

19.00-20.00 Free

20.00 Dinner

22.00 SPeech Managing Dirxtor

f;;;:Ñb'^rd mernbers

MD's secretarYf f o t t t '

:w y^ - , i+1 . A f te rt ' u n t t l

hours. t rom """"" r East, with a

, rsith a sleech bv the::1t:::;

, . t t^,t"" in the Far Ea

il'":;;- ;""'o''' sPeech at

1 6

2.3Fly ing ou t

ASKING ABOUT TIMES

1 Fil l in the gaps in the postcard using the u,ords and times below.

9.30 a.m. d inner L a.m. go

work 8.30 a.m. 2 o.m. have

2 Now write a reply to José's postcard.

VOCABUTARY WORD FAMILIES

1 Complete this table.

4.30 p .m.I p .m.

\¡ Verb Noun Collocations(wi th card. number. t ime)

I fly2 . .c i . . . . .3 arrive4 board- t . , , 1) .,1.+.'tr:..

6 sit

2 Now complete these sentences.

a You show your : . . . . . . . . . . . . . . . . . to the f l ight at tendant before you get

on the p lane.

b When you meet someone at the airport you check their .*:...:.1. . ; . ; . . . . . .

on the arr iva ls board.c You should go to the gate when your . . . . . . . . . . is ca l led.

d Please check in at least one hour before your .r{,,......

e Your . . i1 . ; j . . . . r . . . : : . . . is 17A - i r 's non-smoking.

f If you aren't an EU citizen, you need to complete a ...1...... ......: l ;. l .

f l ight number

. . ; . . i , . . . . -

1 7

DearEr lk , . , IY)el lo trom áunny 1arcebnat

l' m wrlt;lnq lo lell y ot) ab oul. a ly p\ca\';;;;;;;' '

I ueuarlY q':u:at avout

..--. , . . t ' , and I slaú work al """"" ' ' , ,^,

Wa . , . . . . . , . , '3) a lonq lunch, f (oYYt " " " " "' to . . . ' , . . . . ' to ' lhen l 'Y : ' : :? :

I uaual lY have """""- , ,3, ' ' "

p. rn ' l . . " . " " ' ' " ' l o bed a f ' " " " " "'ii|u,

ur'out You? ?lease wdte and te\\

fie aloÚúYour dallY rouÍ'tne'

Your fr\end,

Jooé

\ . V :

\

i - : r

Away on business

3.1 Arriving

DIALOGUE AND READING

1 Here is a conversation between a hotel receptionist and a guest.

the gaps.

R nights would you l ike to . . . . . . . . . .A Two, please.R would you like to .......... breakfast?A In my room, please.R

'llould you like a morning call?

A Yes, p lease. . . . . . . . . . .7 .30 .R \ühat . . . . . . . . .

A The Times, please.R How

A Visa. Here is my card.

R Thank you. Here is your key, Mrs Bowen, 689 on the sixth

A Thank you.

2 Now use the information in the dialogue to fi l l in rhe registrarion card

below.

1Ij

Name: A¡üanda Bowen

Nationality: lluEtralian

Address: 65 Ocean Drive

Southrtalk

Queeneland 4215

AuEtralía

Company: Shell

Tlae Oaceni IIoteI

Room No:

Breakfast:

Morning Call:

Newspaper:

C room

C restaurant

. . . . . . . . . . . . . . . . . a . m .

Number of Nights:

Payment: C AE tr Visa D Diners f,l Cheque

1 8

a manager

Arr iv ing

GRAMMAR

In each of these sentences there is a mistake. Underline the word or wordsthat are wrong and correct the sentences. The first one is done for you.

1 How much bags have you got?

H.sw..ry.qlly.hgs:.hg.r..r..y.q!'!.sp!.1,....2 How many wine do you have with dinner?3 How much money do you have got?4 How much does the taxi costs?5 How many night are you staying?

6 How many do you earn?

VOCABULARY

Complete the sentences using the words below.

mini-barlobby

laundrypool

billroom servlce

check outshower

luggageguests

1 All rooms have borh bath and2 \íe would l ike to inform our .......... that the restaurant closes at 9.30.3 Is the indoor or outdoor?4 I need this shirt washed. Do you have a service?5 .......... is available after the restaurant closes.6 I ' l l meet you downstairs in the .......... ,7 Could I . . . . . . . . . . , p lease? Room 234.8 Could you send the .......... to my company?9 My plane leaves this evening. Could I leave my .......... here?

10 Did you use the , sir? - Yes, I had an orange juice this morning.

JOB DESCRIPTIONS

All these people work in hotels. Match the job description with the job.

1 He carries guests' luggage to their rooms.2 She cleans the rooms and makes the beds.3 She serves in the restaurant.4 He works in the kitchen, cooking the meals.5 This person is in charge of the hotel.6 He makes cocktails and serves drinks.

b barman d chef e chambermaidwaitress

hMfÉrf

3.1

1 9

bL

de

f

3.2Going ou t

3,1 Going sut

VOCABULARY

Read the article below and fill in the gaps. (The first letter of each missingword is given.)

F you wANT an evening out in London's West End, there are lots of possi-bilities. You can see the latest films in one of the big c_'r' in andaround Leicester Square. Or, if you want to see a p_(t', you c¿n go to

one of the many famous t___(3) in Shaftesbury Avenue.Perhaps you prefer dancing. There are lots of d (a) in the area. and they

are open until late at night. Or maybe you just want to have a drink with friendsor colleagues. There are lots of p___(5) and wine-bars to choose from. If youwant a ffi (u), why not go to one of the many good r ¡;' in the area?The 'Chinatown' district (in and around Gerard Street) has the best Chinesefood, but there are lots of other possibilities: Italian, Indian, Greek. French. evenfish and chips!

Chinatou¡n

Leicester Square

Shaftesbury Auenue

TELEPHONING

1 '!íhat

do vou sav in these situations?

You want to speak to Carmen Rivero.Can I speak to Carmen Riuero?You want to check the person speaks English.The person is talking too quietly.

The person is talking too quickly.

You want to leave a message.

20

(o

Going ou t

Now put the words below in the right order to find the answers. Then

match them with the situations (b-e). The first one is done for you.

1 up speak Can please you? = Can you spea.k up, please? (c)

2 message a take Can you?

3 English speak you Do?

4 understand I Can don't you

slowly please speak? (2 sentences)

POTITE REQUESTS

Make the sentences more oolite. Use Could t 'oubrackets.

L Sav your name! ( te l l )

9pyld. t'p l. t s!!.ntg. s'pttr. t.rtrll.c !..2 Call me again! (call back)

3 Carry this case for me! (help)

4 I want to leave a message! (take)

5 Give me your pen! (lend)

i and the verb in

MAKING SUGGESTIONS

Choose the best replies to these suggestions. For each suggestion there are

two good replies and one incorrect reply.

1 \Would you like to have lunch?

a No, thanks.

b I 'd love to.

c Yes, I 'd l ike.

2 Shall we go away this weekend?a Yes we shall.b Good idea.

c That would be n ice.

3 Let's leave early this evening.

a I 'm afraid I 'm too busy.

b Sure.c Not really.

4 Shall we finish this tomorrow?

a Yes, we'l l.

b That's a good idea.

c I'm afraid I'm not here tomorrow.

5 Would you like to go to a conference in

Rome next week?

a I'd love to but I 'm fullv booked.

b No, I won't.

c SorrY. I can't.

df'-1, ) , ñ:f':' 'ti'Ñ

{tñ-*;"-}.) t h ' ¡ w e e r l - : ¿ ? t t

¿

2 1

Arranging to meet

3.3 Arrang¡ng to meet

, r - -J - - 'PREPosrroNs I a j t-f:--.----i _,+-:-i:-:i_:ri;iI G I r i , i-;-l-;-j

i;- ll; -.,t --- - i- i- -,i- - - i

.,'--+---i-!!oitlj c j *-f----i---J'----rf-:-,L-:_i s i r I u ii v ! *-i---f---{-;iL--j---.,,1,-l-i Y i , i

1 W h i c h l e t t e r i s i n t h e m i d d l e ?

r - - L - - - L - - J

2 'slhich

letter is next to C?

3 '\lhich

letter is below C?

4 'Which letter is between M and O?

5 Ilhich letter is above J?

6 Which letter is to the right of Q?

7 What word can you make from these six letters?

PREPOSITIONS

1 Complete these sentences using one of these words' Each word can be

used only once.

next to near on in over along to trom

1 Our company has built a new factory .."""" \fadrid' It is about

20 km the airPort.

2 To get to the manager's office go this corridor and turn left at

the end.

There are several bridges the Seine'

My office is very noisy because it is .. ' ....... the canteen'

There are three red fi les ........ ' . my desk my office' Could you

get them?

6 I usually go ........ ' . work by train. How about you?

Now make some more sentences of your own, using the prepositions in

the list.

J

45

22

3.3Arranging to meet

DIRECTIONS

Look at this map of a company. Where do you

directions ?

follow the

)

3

Go in the Main Gate, go left past the Kennedy Building and it 's the

second building on the right.

It 's between the Johnson Building and General Services.Go past Reception, take the second right and it 's the second building on

the left.

Go round the lake and take the first right.

It's on the corner just after Research.

It's right in the middle behind Personnel and Finance.

It's opposite the Training Centre.You're in the car park facing the canteen. They're right behind you.

DESCRIBING AN OFFICE

1 Read this description of an office and draw a plan.

'My office is 4 m by 6 m. My desk (1 m 50 cm x 1 m) is in the middle ofthe office, facing one of tbe long walls. Tltqre are two windous, oneopposite my desk and one on my left. Tbe windows are 1- m 50 cm long.There is a large plant bet4,,egn tbe two windows in the corner of tbeoffice. The door is in tbe middle of the wall on my rlght. My computer ison a table to the right of the'door. Tbe fax machine is just to the left ofthe door. On my desk tbere is a phone on the left and a pile of files onthe right. There is a photo of my family i"u ?(*:!.9 the phone.'

2 \üflrite a description of your office or a room you know well. Use thedescription above to help you.

456

8

23

Eating out

I3.4 Eating out

l

VOCABULARY

In the l ist of words below there are nine pairs of words and one on its own.

Find the pairs to discover which one is left.

Definition

1 two vegetables I

2 two types of meat

3 two drinks i r.4 two places to go for a drink ,r, ¡

5 two l ta l ian d ishes

6 two things to eat with ',

7 two people who work in a restaurant ) |

8 two desserts t ".9 two fruits

a spaghetti

e chef

i cabbage

m coffeeq orange

b knifef jellyj pearn gravyr beef

beanspubpizzabarfork

d waiter

h sorbet

I teap l amb

oE

kos

QUESTTONS

Match the questions below with the answers.

1 Could I book a table for three?

2 How would you like to pay?

3 Could you tell me where the toilet is?

4 'slould

you like a drink?

5 Would you like a dessert?

6 Could I have the wine-list?

a Not for me, thanks.

b I 'm sorry, we are full tonight.

c Here vou are.

d Do you take VISA?

e lt 's downstairs.

f Could I have a small whisky?

COMPLAINTS

Here are some complaints in restaurants. Put the words in the right order.

1 not This enough hot soup is.

2 this you please Can change?

3 clean bring Can glass me you please a?

4 mistake bil l There in is this a.

5 table kitchen close is the Our too to.

6 another to we Can move please table?

24

Eating out

VOCABULARY

1 Complete this word grid. Each line represents one letter.

1

L

4

5

b

7

8

2 The

If . i t

t. i'

¿.

I¡

J J )

a drink made from grapes

a fruit which is red or green

you put i t in dr inks

cooked bread

a way of cooking meat

part of a British breakfast

a hot l iquid starter

tomatoes, lettuce, cucumber, etc.

DIALOGUE

Read this dialogue and complete with an appropriate phrase. Bernard and

Hitoshi are having lunch togethef at a restaurant in London.

B Right, let's have a look.

H There is so much choice. What . . . . . . . . . . . . . . . . . . . (1)?B \Well the fish is very good, or the dish of the day.H

'$flhat is the dish of the day?

B Irish Stew.

H rü /ha t . . . . . . . . . . . . . . . . . . . ( 2 )?

B lt's lamb cooked for a long time with potato and vegetables. Are vou

hungry? It's very filling.I think I want something lighter. ..........(3)the salmon.And. . . . . . . . . . . . . . . . . . . . (4 )?The soup.'What about you?

..........(5)the smoked salmon followed by a steak.( 6 ) )

Wine, please. Red.Right. I think we're ready. Excuse fl€, ..........

-', please?

ü

HBHB

HB

first letters make another word. What is it?

ffi

&nI

'And you eat this?'

25

3.4Eating out

VOCABULARY

1 Complete this word grid. Each line represents one letter.

I\ . i i f ;

¡- *

¿

1. ¡

I J

J J ()I

{: f,t )

a drink made from grapes

a fruit which is red or green

you put it in drinks

cooked bread

a way of cooking meat

part of a British breakfast

a hot liquid starter

tomatoes, lettuce, cucumber, etc.

2 The first letters make another word. lflhat is it?

DIALOGUE

Read this dialogue and complete with an appropriate phrase. Bernard and

Hitoshi are having lunch together at a restaurant in London.

B Right, let's have a look.

H There is so much choice. \ü /hat . . . . . . . . . . . . . . . . . . . (1)?

B Well the fish is very good, or the dish of the day.

H Iü/hat is the dish of the dav?

B Irish Stew.

H \Wha t . . . . . . . . . . . . . . . . . . . ( 2 )?

B lt 's lamb cooked for a long time with potato and vegetables. Are vou

hungry? It's very filling.I think I want something lighter. the salmon.And . . . . . . . . . . . . . . . . . . . . (4 )?The soup.

'$lhat about you?

..........(5) the smoked salmon followed by a steak.( 6 ) )

lline, please. Red.Right. I think we're ready. Excuse fr€, . . . . . . . . . . . . . . . . . . . . ' - ' , p lease?

HBHB

HB

'And vou eat this?'

25