business context analysis & shareholders...

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Business Context Analysis & Shareholders Management As Per ISO 14001:2015

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Learning Objectives

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• Terms & Definitions

• Introduction to Business Context

• Importance / Advantages of Business Context Analysis

• Stakeholders

• Macro & Micro Business Environment

• PESTEL & SWOT Analysis

• Stakeholder Management

• Linkage to ISO 14001:2015

• Clarification / Discussion


Terms / Abbreviations

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• AD : Abu Dhabi

• EMS : Environmental Management System

• Organization : Company implementing the EMS

• Stakeholder or Interested Parties

• Scope : Physical & Technical Boundaries

• Context: Operating Environment / Surroundings


Traffic Context

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Introduction

• Prior to developing the EMS, study the business

• Identify the Key issues affecting the business – Internal Issues

– External Issues

• Identify the interested parties

• This will be a pre-requisite for the management system

• ISO 14001 has not mandated any format or any specific tools for the context analysis.

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Advantages of Context Analysis

• Clear Understanding of the Business Model

• Logical basis for developing the EMS

– Internal Issues

– External Issues

• Interested parties & their needs can be fulfilled

• Major non-compliances can be avoided

• Best way to link between EMS & Business Model

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Micro Business Environment

MICRO

Customers

Organization

Suppliers

Market

Intermediaries

Competitors


Macro Business Environment

MACRO

Political

Economy

Societal

Technology

Ecological

Legal


Example : PESTEL for a Pharma Company


Business Issues

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Internal Issues1. Stakeholder satisfaction

2. Organization : (Resources, Competency, Re Engineering, Change Management, Environmental Issues etc.)

3. Supplier Capability

4. Market Conditions (Supply Chain)

5. Lobby / Union Pressure

6. Power of Competition

External Issues1. Statutory Requirements

2. Regulatory Requirements

3. Economic Conditions

4. Society / Community Engagement

5. Industry Technology

6. Ecological Obligations


Stakeholders

Regulators

Government & Regulators

Society & Community

I : Lobby & Unions

Marketers

Suppliers

Customer

Staff


Management of Stakeholders

• Using the business context analysis ( MACRO & MICRO), establish the SWOT for the business

Stakeholder engagement / workshops / meetings

• Using the SWOT, determine the internal & external issues influencing the EMS

• Identify the relevant stakeholders

• Determine their needs related to EMS

• Develop the EMS based on the requirements of relevant stakeholders

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Linking with ISO 14001 : 2015

4 Context of the organization

4.1 Understanding the organization and its context

• The organization shall determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended outcomes of its environmental management system. Such issues shall include environmental conditions being affected by or capable of affecting the organization.



4.2 Understanding the needs and expectations of interested parties The organization shall determine:

a) the interested parties that are relevant to the environmental management system;

b) the relevant needs and expectations (i.e. requirements) of these interested parties;

c) which of these needs and expectations become its compliance obligations.



4.3) The organization shall determine the boundaries and applicability of the environmental management system to establish its scope. When determining this scope, the organization shall consider:

a) the external and internal issues referred to in 4.1;

b) the compliance obligations referred to in 4.2;

c) its organizational units, functions and physical boundaries;

d) its activities, products and services;

e) its authority and ability to exercise control and influence. Once the scope is defined, all activities, products and services of the organization within that scope need to be included in the environmental management system.


Learning Objectives Achieved?

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• Terms & Definitions

• Introduction to Business Context

• Importance / Advantages of Business Context Analysis

• Stakeholders

• Macro & Micro Business Environment

• PESTEL & SWOT Analysis

• Stakeholder Management

• Linkage to ISO 14001:2015

• Clarification / Discussion


Clarification… If any?

01/09/2016 21


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business context analysis & shareholders...

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