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1/13/2015 1

Business Excellence

at

TPDDL

Innovation.

To achieve organizational excellence throughworkforce engagement

in

continual improvement,

sustainability initiatives,

knowledge sharing

&

VISION

3

BE Initiatives

Process Management : Integrated Management System (IMS) Framework

Improvement Initiatives : SHINE / Quality Circle (QC) / PRAYAAS

Knowledge Management : SEEKH

Innovation Platforms : Tata Innoverse / Innovista

Visual Management : 5S

Capacity Building : YLDP / TBEM / QC Tools / Six Sigma / IMS & 5S Auditors

Sustainability Initiatives : Energy / Water / Paper; CC Dashboard

Excellence Initiatives : Assessments / Audits (TBEM, TCCI, TAAP)

BE Newsletter / Reward & Recognition

The System to create a process centric organization bydesign and deployment of process at each group to deliverthe internal/external customer needs and requirements.

Integrated Management System (IMS)

5

Evolution of IMS @ TPDDL

Combination of

ISO 9001:2008 – Quality

Management System

ISO 14001:2004 –

Environmental

Management System

OHSAS 18001:2007 –

Occupational Health and

Safety Management

System

SA 8000:2008 – Social

Accountability

Integrated Management System Policy

7

IMS Documentation Structure

A process to Institutionalize the improvement andinnovation in the organization through employeeengagement at all levels

Project Registration through SHINERGY

and Approval by respective HOG’s

Expectations:

Mandate all team members to register and implement SHINE Projects in a yearMonitor the No. of projects registered for each group during the review meeting Replication & wide deployment of 4 & 5 Star SHINE projects through Seekh & IMS.

SHINE

Fostering Culture of Innovation – SHINE

Category “B”

Team/Group Projects

Quality Circle Projects

Category “A”

I can Do it Projects

Prayaas

Category “C”

CFT Projects

Focus on Non-executives

Six Sigma Projects

9

PRAYAAS

10

PRAYAAS (Focus on Non- Executives & BAs)

Small Improvements done at Zone/Group

level

Submission of form to BE Group

Evaluation of PRAYAAS

Reward & Recognition

Process Flow

SEEKH

Process of Capturing the Tacit & Explicit Knowledge to Use and Reuse by sharing

Knowledge Management Index

Tata Innoverse

Accelerating Innovation : Innovation Council

SHINE,QC,

PRAYAAS

Reviews, BSC Targets,

Audit/Assessment findings

Vision 2022

• All Business challenges of TPDDL and other TATA Group

companies can be viewed

• Post Your Innovative ideas against the Business Challenge

• Challenges may be made open to all or selective member

companies

• View Ideas posted by all employees of your company as well

as other TATA Group companies

• Comment, Vote up, Vote Down

TATA Innoverse

Tata Innovista

TATA Innovista

“Winner” – 2011 in Promising Innovation “Winner” – 2014 in Promising Innovation

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0

50

100

150

200

250

300

2010 2011 2012 2013 2014 2015

NO

. OF

ENTR

IES

TPDDL @ Tata Innovista

5S

The process to create an organizedwork place for better material

management

Action Required

Ensure that monthly audits (on every 3rd Saturday) are conducted by 5S champions for the respective groups (Major Improvement in compliance)

5S score as one of the parameter during the review meeting

Timely closure of all the NC’s raised during the audits both internal and external

5S

100 locations covered

Capacity Building

Capacity Building

• Training on Quality Tools, IMS & 5S Auditors, Six Sigma

• Exposure to Tata Business Excellence Model (TBEM)

- Identification of Executives for BELP / BELP Recert / EAP / SBL

- Building the mindset of the young talents through in-house Young Leaders’ Development

Program (YLDP)

- Induction Training Program

• Leadership through responsibilities

- Internal / External Assessors

- BE / IMS Champions

- R&R for HoGs & BE Champions

SUSTAINABILITY

23

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“Development which meets the needs of the present without compromising the ability of future generations to meet their own needs.”

“Sustainability is the capacity for continuance”

Importance of Sustainability

For Employees – Conservation Initiatives

• Monthly monitoring of Energy, Water & Paper consumption across all locations

• Regular Communication & employee engagement program

• Development of “Car Pool” application to promote car pooling among employees

• Promoting use of CNG vehicles by amending Car Policy

• Tree Plantation Drives

• Sponsorship of Energy Auditors’ Course for employees to develop in-house energy management capability

• Monthly monitoring of all initiatives through a composite Climate Change Dashboard

26

BE Newsletter

28

Reward & Recognition

29

JRD QV Award

The Journey is Ours!!Lets travel towards Excellence!!!