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Business Law Bus 117 N Torts and Cyber Torts Roland Cyr CPCU – Instructor March 16, 2009

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Torts

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Page 1: Business Law Chapter 4

Business LawBus 117 N

Torts and Cyber TortsRoland Cyr CPCU – Instructor

March 16, 2009

Page 2: Business Law Chapter 4

Life

Homes

Cars

Torts - Negligence

Page 3: Business Law Chapter 4

Bus Accident

Bus/Overhang

Intentional Act

Bus Law

Page 4: Business Law Chapter 4

Sliding on Ice

Ten Car Pile-Up

Pedestrian/Car

Car/Bus/Intersection

Bus Law

Page 5: Business Law Chapter 4

What is a tort? What is the purpose of tort law? What are the four elements of

negligence? What is meant by strict liability? In

what circumstances is strict liability applied?

What is a cyber tort, and how are tort theories being applied in cyberspace?

TortsLearning Objectives

Page 6: Business Law Chapter 4

Part of doing business is the risk of being involved in a lawsuit. An ever increasing business operating cost is the premium to obtain liability insurance to pay an adverse judgment in a suit. Many of these suits involve torts. In fact, in the United States today, negligence is the dominant cause of action for accidental injuries.

Torts – Business Law

Page 7: Business Law Chapter 4

Tort law provides a remedy for acts causing physical injury or interfering with physical security and freedom of movement, for acts causing destruction or damage to property, and for the invasion of protected interests in such things as personal privacy, family relations, reputation, and dignity. As new interests develop with social change, new torts are recognized to protect those interests.

Torts – Business Law

Page 8: Business Law Chapter 4

Generally speaking, businesses may engage in whatever is reasonably necessary to obtain a fair share of a market or to recapture a share that has been lost. They may not, however, engage in certain business activities with the motive of completely eliminating competition. It is for this reason that business torts have been defined. A tort is a breach of a duty owed to an individual or a group; a business tort is a wrongful interference with another’s business rights.

Torts – Business Law

Page 9: Business Law Chapter 4

A tort is a civil, legal injury to a person or property caused by a breach of a legal duty.

Plaintiff (the injured party) sues the Defendant (the Tortfeasor) for damages.

Three Torts:◦ Intentional. (punching someone in the face)◦ Unintentional (negligence-no fault).◦ Strict Liability (absolute liability). (dog bite)

Basis of Tort Law

Page 10: Business Law Chapter 4

Assault and Battery.◦ Assault: the reasonable apprehension or fear of

immediate contact.◦ Battery: completion (contact) of the assault.◦ Defenses:

Consent. Self-Defense and Others. Defense of Property.

Intentional Torts Against Persons

Page 11: Business Law Chapter 4

False Imprisonment.◦ Confinement or restraint of another person’s

activities without justification.◦ Merchants can detain a suspected shoplifter as

long as there is probable cause. Infliction of Emotional Distress.

◦ Extreme and outrageous conduct.◦ Some courts require physical symptoms.

Intentional Torts Against Persons

Page 12: Business Law Chapter 4

Defamation (cont’d).◦ Slander per se (no proof of damages is required):

Loathsome communicable disease. (self explanatory)

Professional impropriety. (attorney/client priv) Imprisonment for a serious crime. (shop lifiting) Unmarried woman is unchaste ((plays the field)

Intentional Torts Against Persons

Page 13: Business Law Chapter 4

What is the basis for the tort of defamation?

The publication of a statement that holds an individual up to contempt, ridicule, or hatred. Publication means that the statements are made to or within the hearing of persons other than the defamed party (statements dictated to a secretary, for example).

Re-publication is also defamatory—thus, a person who repeats defamatory statements is liable.

Defemation

Page 14: Business Law Chapter 4

Imagine that Dave invites Beth to a swimming party. At the party, Dave gives Beth a suit that Dave knows will dissolve in water. When Beth goes swimming, the suit dissolves, leaving Beth naked in the presence of the other guests. Beth suffers extreme embarrassment, shame, and humiliation. Is Dave liable for intentional infliction of emotional distress?

Under the circumstances, Dave is liable for Beth’s emotional distress. Liability can be found where the conduct has been so outrageous in character, and so extreme in degree, as to go beyond what has been described as “all possible bounds of decency, and to be regarded as atrocious, and utterly intolerable in a civilized community.”

Negligence

Page 15: Business Law Chapter 4

Invasion of the Right to Privacy.◦ Person has the right to solitude. Breach of that

duty is a tort. Appropriation.

◦ Use of another’s name or likeness without permission, and for the user’s benefit.

Intentional Torts Against Persons

Page 16: Business Law Chapter 4

Wrongful Interference with Contractual Relationship.◦ Valid, enforceable contract exists between two

parties.◦ Third party knows about contract.◦ Third party intentionally causes either party to

breach the original contract. CASE 4.1: Mathis v. Liu (2002).

Enters into a contract with K-mart. 2 months later he breaks the contract to re-contract with another party – K-mart sues and wins

Intentional Torts Against Persons

Page 17: Business Law Chapter 4

Trespass to Land. Trespass to Personal Property.

◦ CASE 4.2: Register.com v. Verio, Inc. (2004). Computer trespass to personal property occurs when

one party impairs the condition, quality, or value of another’s computer

Conversion. (borrow your car to go to the store, intending only to go to the store. But then I decide later not to return it)

Disparagement of Property.◦ Slander of Quality.◦ Slander of Title

Intentional Torts Against Property

Page 18: Business Law Chapter 4

Unintentional Torts (Negligence)

Under negligence theory, a tortfeasor (wrongdoer) neither wishes to bring about the consequences of an act nor believes that they will occur. The actor’s conduct merely creates a risk of the consequences. Without the creation of a risk, there can be no negligence. The risk must be foreseeable—that is, it must be such that a reasonable person would anticipate it and guard against it. In determining whether the conduct creating the risk was reasonable, courts consider the nature of the possible harm. A very slight risk of a dangerous explosion might be unreasonable; a distinct possibility of burning one’s fingers on a stove might be reasonable.

Negligence involves four elements: (1) a duty of care; (2) a breach of the duty; (3) a legally recognizable injury; and (4) causation (the breach must have caused the injury).

Unintentional Torts (Negligence)

Page 19: Business Law Chapter 4

A A DUTY OF CARE. (DRIVE CAREFULLY) IS THE DUTY OWED?

B BREACH OF A DUTY OF CARE. Did the Defendant breach that duty?

C CAUSATION (THE BREACH OF THE DUTY OF CARE MUST CAUSE AN INJURY).

D DAMAGE (INJURY OR HARM). Did the Defendant’s breach of duty cause the Plaintiff’s injury?

Negligence—Analysis

Page 20: Business Law Chapter 4

THE DUTY OF CARE Duty is measured by a standard of reasonableness.

The measure is objective—how would a reasonable person act in the same circumstances? The answer defines the duty: A reasonable person would exercise reasonable care. An individual with knowledge, skill, or intelligence superior to that of an ordinary person has a higher standard of care—his or her duty is that which is reasonable in light of those capabilities. Business firms that invite persons onto their premises usually have a duty to exercise reasonable care to protect their business invitees against foreseeable risks that the owner knew or should have known about.

Duty Owed

Page 21: Business Law Chapter 4

BREACH OF THE DUTY OF CARE Failing to exercise reasonable care is potentially

tortious conduct. The failure may be an act (setting fire to a building) or an omission (neglecting to put out a fire); it may be intentional or careless; it may be unavoidably dangerous. Whether conduct is unreasonable depends on a number of factors: the nature of the act, the manner in which the act is performed, the nature of the injury, whether the activity causing the injury was socially useful, and how easily the injury could have been guarded against.

Breach of Duty

Page 22: Business Law Chapter 4

CAUSATION The breach of the duty of care must have caused the

harm for which recovery is sought. There must be (1) causation in fact and (2) the act must be the proximate cause of the injury. If an injury would not have occurred without the breach, there is causation in fact. Causation in fact can usually be deter mined by the but-for test: But for the wrongful act, the injury would not have occurred. Proximate cause is a question not of fact but of law and policy: is the connection between an act and an injury strong enough to justify imposing liability?

Causation

Page 23: Business Law Chapter 4

INJURY Without an injury (loss, harm, wrong, or

invasion of a protected interest), there is nothing to recover. The purpose of damages is to compensate injured parties. To discourage especially reprehensible behavior, however, punitive damages may be awarded.

Injury

Page 24: Business Law Chapter 4

DEFENSES TO NEGLIGENCE A superseding intervening force may break

the connection between a wrongful act and an injury, thereby canceling the liability of the party who committed the wrongful act.

Assumption of risk Contributory negligence Comparative negligence The last-clear-chance doctrine can excuse the

effect of a plaintiff’s contributory negligence

Defenses to Negligence

Page 25: Business Law Chapter 4

On what basis might patrons at a ballpark recover for an injury suffered during a game?

Courts have ruled that patrons can recover only for injuries caused by the park’s operator's failure to exercise reasonable care in the construction, maintenance, or management of the facility.

Example

Page 26: Business Law Chapter 4

Injury Requirement and Damages.◦ Plaintiff must suffer a legally recognizable injury.◦ Not all injuries can be compensated.

Causation.◦ Causation in Fact (“but for” test).◦ Proximate Cause (foreseeably strong connection).

Negligence

Page 27: Business Law Chapter 4

In any scenario analyze circumstances involving potential negligence and then use a basic duty- breach causation-injury analysis. If any of these elements is missing, there may be liability but it won’t be on a negligence theory. - Example

Driving down a one-way street in the right direction, at no more than the posted speed limit, Walter hits a teenager, who is injured. The boy had jumped in front of Walter’s car from behind a stone wall to impress his friends by scaring Walter. Walter had a duty to drive his car in a safe manner; Walter’s car struck the boy; the boy was injured. But Walter is not liable because he did not breach the duty to drive with care

Negligence

Page 28: Business Law Chapter 4

DRIVING ON, AT THE NEXT BLIND SPOT IN THE ROAD, WALTER HONKS HIS HORN THREE TIMES TO WARN ANY TEENAGER WHO MAY BE WAITING TO JUMP IN FRONT OF HIS CAR. TWO BLOCKS AWAY, AN ELDERLY WOMAN BELIEVES THE HORN IS AN AIR RAID SIREN AND SUFFERS A HEART ATTACK. WALTER HONKED HIS HORN; THE HONKING CAUSED THE WOMAN’S DEATH. BUT WALTER IS NOT LIABLE BECAUSE THERE IS NO DUTY NOT TO HONK YOUR HORN.

Negligence

Page 29: Business Law Chapter 4

WALTER IS DYING. PAULA REFUSES TO DONATE BLOOD TO SAVE HIM. PAULA HAS COMMITTED NO TORT AND NO CRIME.

Injury Requirement and Damages.◦ Plaintiff must suffer a legally recognizable injury.◦ Not all injuries can be compensated.

Causation.◦ Causation in Fact (“but for” test).◦ Proximate Cause (foreseeably strong connection).

Negligence

Page 30: Business Law Chapter 4

What is the purpose of tort law? What are the two basic categories of torts?

Generally, the purpose of tort law is to provide remedies for the invasion of legally recognized and protected interests (personal safety, freedom of movement, property, and some intangibles, including privacy and reputation). The two broad categories of torts are intentional and unintentional.

Learning Objective #2

Page 31: Business Law Chapter 4

Assumption of the Risk. Superseding Intervening Cause.

◦ Event must be unforeseeable. Contributory Negligence (few jurisdictions).

◦ Plaintiff recovers nothing if he is at fault. Comparative Negligence (more common).

◦ As long as Plaintiff is less than 50% at fault he can recover a pro-rata share of the verdict.

Negligence: Defenses

Page 32: Business Law Chapter 4

Most crimes involve torts, but the commission of a tort is not always a crime. A crime is an act so reprehensible that it is considered to be a wrong against society as a whole. The state prosecutes criminals, who may receive jail terms, fines, or both. A tort action is a civil action in which one per son brings a suit of a personal nature against another. The state is not a party, and the judgment may impose damages but no jail term. The function of tort law is to provide an injured party with a remedy.

Basics of Tort Laws

Page 33: Business Law Chapter 4

  What is a tort? A tort is a wrongful action—a civil, as

opposed to criminal, wrong not arising from a breach of contract. A tort is a breach of legal duty that proximately causes harm or injury to another.

Learning Objective #1

Page 34: Business Law Chapter 4

What are the four elements of negligence?

(1) a duty of care owed by the defendant to the plaintiff

(2) the defendant’s breach of that duty (3) the plaintiff’s suffering a legally

recognizable injury (4) the in-fact and proximate cause of that

injury by the defendant’s breach.

Learning Objective #3

Page 35: Business Law Chapter 4

Assumption of the Risk. Superseding Intervening Cause.

◦ Event must be unforeseeable. Contributory Negligence (a few

jurisdictions).◦ Plaintiff recovers % if he is at fault. (80/20)

Comparative Negligence (more common).◦ As long as Plaintiff is less than 50% at fault he can

recover a pro-rata share of the verdict.◦ NH and MA allows for 50% recovery anyhow....

Negligence: Defenses

Page 36: Business Law Chapter 4

Res Ipsa Loquitur. (a rule of evidence whereby the negligence of an alleged wrongdoer can be inferred from the fact that the accident

happened)

Negligence Per Se. Violation of law is legal breach of duty. Plaintiff must show:◦ Defendant broke a law/statute.◦ Plaintiff is in special class to be protected; and◦ Statute designed to prevent injury to Plaintiff.

“Danger Invites Rescue” doctrine. (if a tortfeasor creates a circumstance that places the tort victim in danger, the tortfeasor is liable not only for the harm caused to the victim, but also the harm caused to any person injured in an effort to rescue that victim)

Dram Shop Acts.

Special Negligence Doctrines

Page 37: Business Law Chapter 4

Res Ipsa Loquitur Under the doctrine of res ipsa loquitur,

negligence may be inferred (and a defendant must prove that he or she was not negligent). This applies when the event causing damage or injury is one that ordinarily does not occur in the absence of negligence—train derailments, falling elevators, and so on. It must be caused by something within the exclusive control of the defendant, and it must not have been due to any act on the part of the injured party.

Res Ipsa Loquitur

Page 38: Business Law Chapter 4

Negligence per se may occur if an individual violates a statute providing for a criminal penalty, injuring another. The injured person must prove (1) that the statute clearly sets out the expected standard of conduct, when and where it is expected, and of whom it is expected; (2) that he or she is in the class intended to be protected by the statute; and (3) that the statute was designed to prevent the type of injury that he or she suffered.

Negligence Per Se

Page 39: Business Law Chapter 4

Most states have Good Samaritan statutes, under which persons who are aided voluntarily by others cannot sue them for negligence. Many states have dram shop acts, under which a tavern owner or bartender may be held liable for injuries caused by a person who became intoxicated while drinking at the bar or who was already intoxicated when served by the bartender. In some states, statutes impose liability on social hosts (persons hosting parties) for injuries caused by guests who became intoxicated at the hosts’ homes.

Special Negligence Statutes

Page 40: Business Law Chapter 4

Does not require fault, intent or breach of duty.

Usually involves ‘abnormally dangerous’ activities and risk cannot be prevented.

Dangerous Animals. Product Liability—manufacturers and sellers

of harmful or defective products.

Strict Liability

Page 41: Business Law Chapter 4

Under the doctrine of strict liability, liability is imposed for reasons other than fault. For example, strict liability is applied to abnormally dangerous activities because of their extreme risk.

Abnormally dangerous activities (1) involve potentially serious harm to persons or property(2) involve a high degree of risk that cannot be completely guarded against by the exercise of reasonable care(3) are activities not commonly performed in the area. Strict liability is imposed on persons who keep dangerous animals for any harm in flicted by the animals.

Strict liability is also a theory applicable in product liability cases.

Business Law

Page 42: Business Law Chapter 4

What is meant by strict liability? In what circumstances is strict liability applied?

Strict liability is liability without fault. Strict liability for damage proximately caused by an abnormally dangerous or exceptional activity, or by the keeping of dangerous animals, is an application of this doctrine.

Another significant application of strict liability is in the area of product liability

Learning Objective #4

Page 43: Business Law Chapter 4

Can a person be liable for a tort committed in cyberspace?

Communications Decency Act (1996). ◦ “No provider/user of an interactive computer

service shall be treated as the publisher …provided by another information content provider. (Only Service Providers)

◦ Supreme Court held that the Communications Decency Act violated the First Amendment's guarantee of freedom of speech

◦ rejects censorship of the on-line medium and establishes the fundamental principles that will guide judicial consideration of the Internet

Cyber Torts

Page 44: Business Law Chapter 4

SPAM – JUNK E-MAIL The First Amendment limits what the

government can do to restrict it, but its sending may constitute trespass to personal property.

The Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act preempts State anti-spam statutes to permit the use of unsolicited commercial e-mail but prohibit certain spamming activities (details are listed in the text).

Cyber Torts

Page 45: Business Law Chapter 4

DEFAMATION ONLINE Under the Communications Decency Act

(CDA) of 1996, Internet service providers (ISPs) are not liable for the defamatory remarks of those who use their services.

 

Cyber Torts

Page 46: Business Law Chapter 4

What is a cyber tort, and how are tort theories being applied in cyberspace?

A cyber tort is a tort committed in cyber space. The text states that determining what tort duties apply in cyber space and the point at which one of those duties is breached is not an easy task for the courts. Generally, tort theories are being applied in cyberspace in traditional ways with some additional problems caused by the technology.

Learning Objective #5

Page 47: Business Law Chapter 4

New applications of traditional tort law may arise from the use of new technology.  Future Cyber-torts will likely arise from a number of areas, including but not limited to:

Online websites Electronic e-mail Computer bulletin boards Software claims………. 

Cyber-Torts

Page 48: Business Law Chapter 4

1) the injurious exposure rule -- when the claimant was exposed to the injurious condition, i.e., when the asbestos fibers were inhaled

(2) the manifestation rule -- when the injury becomes evident

(3) "injury in fact" -- when effects of exposure result in diagnosable and compensable injury

(4) A continuous trigger theory which implicates all policies in effect during exposure, exposure-in-residence and manifestation

This slide is beyond the scope of this course.

Cyber-Torts – Insurance Triggers

Page 49: Business Law Chapter 4

The choice for a coverage trigger is not a consistent endeavor.  Often, the choice is influenced by public policy reasons which lean toward maximizing coverage/protection 

Cyber-Torts – Trigger of Cov

Page 50: Business Law Chapter 4

Most commercial general liability policies contain an exclusion for person injuries or advertising injuries "arising out of oral or written publication of material whose first publication took place before the beginning of the policy period."  In cases where the advertising activity or defamation may have arisen before the beginning of the policy period coverage should also be excluded for online or other similar forms of publication. 

no coverage for alleged libelous statements published prior to the effective date of the policy

Cyber-Torts

Page 51: Business Law Chapter 4

In cyberspace, conversations happen in “chat rooms”, and messages are posted on “bulletin boards  with instant distribution worldwide.  Although our ancestors would not be surprised that people are still saying disturbing and sometimes actionable things about each other, they likely did not contemplate that these wrongs would occur in a place known as “cyberspace”.  Defamation issues arise through multiple means in “cyberspace.  

Cyber-Torts - Defamation

Page 52: Business Law Chapter 4

Defamatory statements may be published over private e-mail systems or distributed through the Internet, Service provider discussion lists, roundtables, real-time conferences, news groups, list servers, and bulletin boards - all potential sources of defamatory publications.  The technology used to publish allegedly defamatory statements does not change the nature of the underlying tort.  It will, however, result in an increased number of claims due to the proliferation of the use of e-mail in the United States…….

Cyber-Torts

Page 53: Business Law Chapter 4

Why are Internet service providers (ISPs) exempt from liability, under some statutes, for the actions of their customers?

Sometimes it is viewed as unfair to impose liability on an ISP for the actions of its customers, who may number in the hundreds of thousands, or more. Imposing such liability would inhibit the development of the Web and the Internet.

An analogy might be the imposition of liability on a bookseller for the statements of every author in every book that the seller sold. To so restrict ISPs (or booksellers) would limit access to their products and services to very few customers.

Cyber-Space-Counter Argument