c hapter 6 s trategy f ormulation ; s ituation a nalysis & b usiness s trategy s trategic m...

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CHAPTER 6 STRATEGY FORMULATION; SITUATION ANALYSIS & BUSINESS STRATEGY STRATEGIC MANAGEMENT AND BUSINESS POLICY 11 th Edition Thomas L. Wheelen J. David Hunger

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Page 1: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

CHAPTER 6

STRATEGY FORMULATION;SITUATION ANALYSIS & BUSINESS STRATEGY

STRATEGIC MANAGEMENT AND BUSINESS POLICY

11th Edition

Thomas L. Wheelen

J. David Hunger

Page 2: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 2

Strategies in Action

-- Quest for higher revenues

-- Quest for higher profits

Companies Embrace Strategic Planning

Page 3: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 3

Anatomy of Strategic Planning

Vision

Mission

SWOT

Objectives

Strategies

Top-Down NEVER

Bottom-Up

Strategic Planning

Page 4: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 4

Results expected from pursuing certain strategies.

Strategies represent actions to accomplish long-term objectives.

Long-Term Objectives

Page 5: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 5

Long-Term Objectives

SMART Objectives

Some is not a number

Soon is not a time

“May be” is not an answer

Page 6: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 6

Long-Term Objectives

SMART Objectives

Specific

Measurable

Achievable

Relevant

Time-bound

Page 7: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 7

Long-Term Objectives

Smarter Objectives Quantifiable

Measurable

Realistic

Understandable

Challenging

Hierarchical

Obtainable

Congruent

Time-line

Page 8: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 8

Long-Term Objectives

Objectives Necessary -- Corporate Level

Divisional Level

Functional Level

Page 9: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 9

Varying Performance Measures by Organizational Level

Organizational Level

Basis for Annual Bonus/Merit Pay

Corporate75% on long-term objectives25% on annual objectives

Division50% on long-term objectives50% on annual objectives

Function25% on long-term objectives75% on annual objectives

Long-Term Objectives

Page 10: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 10

Long-Term Objectives

Strategic Objectives

Larger market share

Quicker on-time delivery than rivals

Quicker design-to-market times than rivals

Lower costs than rivals

Higher product quality than rivals

Wider geographic coverage than rivals

Page 11: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 11

STRENGTHS: is a resource advantage relative to competitors and the needs of the market a firm serves or expects to serve.

SWOT Analysis

WEAKNESSES: is a limitation or deficiency in one or more resources or competencies relative to competitors that obstructs a firms’ effective performance.

Page 12: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 12

OPPORTUNITIES: is a major favorable situation in a firms’ environment; breakthrough technology, improved supplier relationships, changes in regulatory circumstances, identification of a previously overlooked market segment.

SWOT Analysis

THREATS: is a major unfavorable situation in a firms’ environment; entrance of new competitors, slow market growth, increased bargaining power of key suppliers, technological changes, new regulations.

Page 13: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 13

Strategic Factors Analysis Summary (SFAS) Matrix

Generated mainly to deal with the cons of SWOT analysis

Page 14: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 14

Generating Alternative Strategies Using TOWS Matrix

Thus a TOWS Matrix is developed to generate further alternative strategies that might not be considered in a SWOT analysis

SWOT considers only Opportunities and

Strengths when thinking of alternative

strategies

Page 15: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 15

Generating Alternative Strategies Using TOWS Matrix

Page 16: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 16

Generating Alternative Strategies through Business Strategies

Business Strategy focuses on improving the competitive position of a company

Business strategies could be either:

• Competitive Strategies

• Cooperative Strategies

Page 17: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 17

Porter’s Generic Competitive Strategies

Cost Leadership Strategies

Differentiation Strategies

Focus Strategies

Strategies that allows org. to gain competitive advantage

Page 18: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 18

Porter’s Generic Competitive Strategies

Cost Leadership:

Producing standardized products at a low per-unit cost for a broad range of consumers who are price-sensitive.

Considered effective when:

• Low switching costs

• Buyers have high bargaining power

• Rivals introduce low prices to build a customer base

• No product differentiation

Page 19: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 19

Porter’s Generic Competitive Strategies

Considered effective when:

There are many ways to differentiate the product.

Buyers needs & uses are diverse

Few rival firms are following a similar approach

Technological change is fast paced.

Differentiation

Producing P/S considered unique to consumers who are price-insensitive.

Page 20: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 20

Porter’s Generic Competitive Strategies

• Low-cost focusOffering P/S to a small range of consumers (niche group) at the lowest P available.

• Differentiation Focus (Best-value focus)Offering P/S to a small range of consumers at the best-price value; lowest P available compared to those of rivals’ given the quality attributes.

Focus:

Producing P/S that fulfill the needs of small groups of customers, e.g. mkt. penetration, mkt. development strategies. Essential when consumers have distinctive preferences that rivals cannot provide.

Page 21: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 21

Considered effective when:

Industry leaders do not consider the niche to be crucial.

The industry has many different niches, thus allowing focuser to pick a competitive attractive niche.

The target mkt. niche is large, profitable, & growing.

Porter’s Generic Competitive Strategies

Page 22: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 22

Cooperative Strategies - Means for Achieving Strategies

Two or more companies form a temporary partnership or consortium for purpose of capitalizing on some opportunity.

Globalization is the major reason why firms use partnering to achieve strategies.

Joint Venture/Partnering

Page 23: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 23

Cooperative Strategies - Means for Achieving Strategies

Why Joint Ventures Fail - Managers who must collaborate daily; not

involved in developing the venture Benefits the company not the customers Not supported equally by both partners May begin to compete with one of the

partners

Joint Venture/Partnering

Page 24: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 24

Considered an effective strategy when:

Synergies between private and publicly held

Domestic with foreign firm, local management can reduce risk

Complementary distinctive competencies

Resources & risks where project is highly profitable (e.g. Alaska Pipeline)

Two or more smaller firms competing w/larger firm

Need to introduce new technology quickly

Cooperative Strategies - Means for Achieving Strategies

Joint Venture/Partnering

Page 25: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 25

Cooperative Strategies - Means for Achieving Strategies

Reasons for M&A: Provide improved capacity utilization Better use of existing sales force Reduce managerial staff Gain economies of scale Smooth out seasonal trends in sales Gain new technology Access to new suppliers, distributors, customers,

products, creditors

Mergers & Acquisitions

Page 26: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 26

Recent Mergers

Acquiring Firm Acquired Firm

IBM Rational Software Corp

Yahoo Inktomi Corp

U.S. Steel National Steel Corp

Pfizer Pharmacia

Krispy Kreme Doughnuts Montana Mills

Oracle People Soft

Palm Handspring

Nike Converse

Page 27: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 27

First Mover Advantages

Potential Advantages Securing access to rare resources Gaining new knowledge of key factors & issues Carving out market share Easy to defend position & costly for rival firms to

overtake

Cooperative Strategies - Means for Achieving Strategies

The benefits a firm may achieve by entering a new market or developing a new product/service prior to rival firms.

Page 28: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 28

First Mover Advantages

Considered effective when:

• Build a firm’s image with buyers.

• Produce cost advantages (new tech., distribution channels, etc.)

• Create strong loyal customers

Cooperative Strategies - Means for Achieving Strategies

Page 29: C HAPTER 6 S TRATEGY F ORMULATION ; S ITUATION A NALYSIS & B USINESS S TRATEGY S TRATEGIC M ANAGEMENT AND B USINESS P OLICY 11 th Edition Thomas L. Wheelen

Situation Analysis & Business Strategy 29

Outsourcing

Business-process outsourcing (BPO)

Cooperative Strategies - Means for Achieving Strategies

Why Outsourcing? Less expensive Allows firm to focus on core business Enables firm to provide better services

Companies taking over the functional operations of other firms, e.g. HR, customer service.