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Page 1/36 CAAV Bulletin 003-2018 [Effective 01/06/2018] Staffing Analysis and Task Assignments This bulletin outlines the philosophy and practical activities of CAAV to analyse and determine the its staffing demand for efficient safety oversight system. The bulletin presents the CAAV analysis of the current number of CAAV staffs (staffing”) compared to prescribed requirements on Handbook 001 FSSD Organization to satisfy the tasks required for the safety oversight system. The bulletin also outlines the task assignments for CAAV inspectors that has been based on the training and qualification of each inspector. 1 GENERAL 1.1 STAFFING MODEL CONCEPT A. The term “staffing” is often used to refer to a range of processes, such as recruitment, selection, placement, and training, through which an organization applies human resources to the work needed for it to achieve its goals (Schneider, 1976). At the Civil Aviation Authority of Vietnam (CAAV), staffing models and staffing standards are terms used to denote tools for the management of manpower only (aviation safety inspector - ASI). These are tools that enable the organization to determine the right number of people with the right skill sets in the right positions to accomplish the responsibilities of the job in a satisfactory manner. Staffing needs are determined mainly by how the organization has defined its goals and designed the jobs that make up its total workload. B. The basic concept underlying the staffing model is that staffing demand is best established from the bottom up, starting at the level of activity (i.e., functional elements of work determined through systematic job or task analysis). The demand for aviation safety inspectors is estimated in the staffing model by estimating the activities of inspector in their practical working environment. Basic factors affecting the demand for work, such as the number of certificates, public use airports, and aircraft, generate the demand for various activities. Then inspector requirements are estimated by dividing total activities by the average number of the identified activities that can be performed by an inspector. C. The diagram hereafter presents the methodology of CAAV to determine the staffing required on the annual basis: Number of new entities (Certification, licensing,..) Effort per entity (mandays) Number of existing entities (Surveillance, Training,…) Activities for each entity (mandays) Surveillance Plan X X Effort per entity (mandays) X Number of mandays required

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Page 1: CAAV Bulletin 003-2018 [Effective 01/06/2018] Staffing ...img2.caa.gov.vn/2018/08/13/09/13/B0032018-CAAV... · CAAV Bulletin 003-2018 [Effective 01/06/2018] Staffing Analysis and

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CAAV Bulletin 003-2018 [Effective 01/06/2018]

Staffing Analysis and Task Assignments

This bulletin outlines the philosophy and practical activities of CAAV to analyse and determine the its

staffing demand for efficient safety oversight system. The bulletin presents the CAAV analysis of the current

number of CAAV staffs (“staffing”) compared to prescribed requirements on Handbook 001 FSSD

Organization to satisfy the tasks required for the safety oversight system. The bulletin also outlines the task

assignments for CAAV inspectors that has been based on the training and qualification of each inspector.

1 GENERAL

1.1 STAFFING MODEL CONCEPT

A. The term “staffing” is often used to refer to a range of processes, such as recruitment,

selection, placement, and training, through which an organization applies human resources to the

work needed for it to achieve its goals (Schneider, 1976). At the Civil Aviation Authority of

Vietnam (CAAV), staffing models and staffing standards are terms used to denote tools for the

management of manpower only (aviation safety inspector - ASI). These are tools that enable the

organization to determine the right number of people with the right skill sets in the right positions to

accomplish the responsibilities of the job in a satisfactory manner. Staffing needs are determined

mainly by how the organization has defined its goals and designed the jobs that make up its total

workload.

B. The basic concept underlying the staffing model is that staffing demand is best

established from the bottom up, starting at the level of activity (i.e., functional elements of work

determined through systematic job or task analysis). The demand for aviation safety inspectors is

estimated in the staffing model by estimating the activities of inspector in their practical working

environment. Basic factors affecting the demand for work, such as the number of certificates,

public use airports, and aircraft, generate the demand for various activities. Then inspector

requirements are estimated by dividing total activities by the average number of the identified

activities that can be performed by an inspector.

C. The diagram hereafter presents the methodology of CAAV to determine the staffing

required on the annual basis:

Number of new entities

(Certification, licensing,..)

Effort per entity

(mandays)

Number of existing

entities

(Surveillance, Training,…)

Activities for each entity

(mandays)

Surveillance Plan

X

X Effort per entity

(mandays) X

Number of

mandays

required

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1.2 FACTOR AFFECTING TO CAAV STAFFING

A. The Changing Aviation Landscape

The changing Vietnam aviation landscape has important implications for ASI staffing.

Four features are expected to be especially important drivers of future staffing needs for ASIs:

1) introduction of advanced flight deck, air-ground technologies and new technologies,

2) increasing number of variants and derivatives of aircraft and systems,

3) continuing growth in Vietnam carrier and general aviation operations, increasing

number of new certificates, organizations, personnel licensing,

4) outsourcing and offshoring of maintenance, and

5) Other factors that might increase the complexity and scope of operations of aviation

activities

B. Changing CAAV Policy and Business Practices, Attrition, and Retirements

Four areas of change within the CAAV are particularly noteworthy with respect to

their implications for future ASI staffing needs:

1) the increasing use of designees,

2) the shift to a system safety approach,

3) regulatory changes, and

4) attrition and retirements of safety inspectors.

2 RESPONSIBILITY

2.1 MANAGEMENT RESPONSIBILITY

A) The bulletin shall be review and revised if needed at least one time a year. When the

major change including the increasement of CAAV tasks due to increased certificates, aviation

personnel, aircraft,… or increased complexity of operation, etc, the division manager shall

analyse the staffing demand and report to FSSD Director

B) It is responsibilities of FSSD Director to ensure the availability of human resources

to meet staffing requirements at all time. In case additional number of staff has been identified,

the Director has to have plan available for recruitement and the training process to ensure the

additional inspectors meeting the training and qualification before the assignments.

Diagram 1. CAAV Methodology for staffing

determination

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2.2 AVIATION SAFETY INSPECTOR AND OFFICER RESPONSIBILITY

A) The bulettin requires all inspector to follow strictly task assignment in accordance

with their training and qualification.

B) In case additional training required, inspectors have to inform for division training

program coordinator to schedule the training required. Even tasks assigned for some reasons, no

inspector performed his duty without qualified or knowledges for the tasks.

3 STAFFING ANALYSIS AND TASK ASSIGNMENT

3.1 STAFFING ANALYSIS

A. Staffing Analysis is to review or determine wheather the current aviation safety

inspector and officer staffing system of CAAV comply with the staffing guidelines prescribed on

Handbook 001 FSSD Organization, CAAV tasks for certification, licensing and surveillance

(national surveillance program) in the fiscal year and the CAAV practical activities in previous

years.

B. Staffing Analysis identified the “required” number of inspector needed for each type

of information in various activities such as number of aircraft, certification, personnel licensing,

surveillance, etc. The assessment for the staffing requirement shown “satisfactory” if the current

number of inspector comply with the required numbers.

C. For the some factor might be changed in the future, the Staffing Analysis show the

addition number of inspectors if required to meet the future staff demand.

D. Appendix 1 - Table 1, 2, 3 of this Bulletin is the Staffing Analysis for the calendar

year 2018.

3.2. TASK ASSIGNMENT

A) Each inspector has been assigned to one or more the functions based on their

qualification, experience and training records.

B) Appendix 2 of this Bulletin is the Task Assignments dedicated to FSSD personnels.

C) For some “large” AOC, the Certificate Management Team (CMT) has been also

established and assigned to ensure the efficient administration and supervision. The details

described on Annex 3 of this Bulletin.

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APPENDIX 1 - STAFFING ANALYSIS

Table 1. Staffing Calculation for CAAV Certification Activities

No Tasks Days

per

task

(1)

Volume

of task

(2)

Days

required

(3)

Staff required (4) Total

mandays

required

A CERTIFICATION

(a)

FOI GOI/

FDSI

AMI AVI PLO DGI CSI

1 ATO

Certification -

Pilot

19.1 1 19.0625 1 0 0 0 1 0.3 0 43.84375

ATO

Certification -

Cabin Crew

19.1 1 19.0625 0 0 0 0 0 0.3 1 24.78125

ATO

Certification -

AME

19.1 1 19.0625 0 0 1 1 1 0 0 57.1875

2 AOC

Certification

34.9 2 69.875 1 4 3 3 1 0.5 2 1013.1875

3 AMO

Certification

21.2 1 21.1875 0 0 1 1 0 0 0 42.375

4 FAMO

recognition

7.8 2 15.5 0 0 1 1 0 0 0 31

5 FATO

recognition

7.3 2 14.5 1 0 0 0 1 0 0 29

6 Aircraft

Original

Certification

7.0 30 208.5 0 1 1 1 0 0 0 625.5

7 FAOC

recognition

3.0 10 30 0 1 1 1 0 0 0 90

8 Flight Simulator

Certification

4.0 40 160 1 1 0 0 0 0 0 320

9 Personnel

Licensing - Pilot

2.9 300 881.25 1 0 0 0 1 0 0 1762.5

10 Personnel

Licensing -

Dispatcher

2.4 30 73.125 1 1 0 0 1 0 0 219.375

11 Personnel

Licensing -

AMT

2.2 100 218.75 0 0 1 1 1 0 0 656.25

Total Mandays

(Certification)

(5)

1217.

81 751.13

722.6

3

722.6

3

1295.

63 46.38

158.8

1 4915.00

Note: (1) as obtained from FSSD Staffing Calculation Tool (exel based calculator) for each task per

person

(2) number of personnel/entity concerned by the task

(3) (1) x (2)

(4) Staff required to carry out the task (FOI: Flight Operation Inspector, GOI: Ground

Operation Inspector, FDSI: Flight Dispatch Safety Inspector, AMI: Aircraft Maintenance Inspector,

AVI: Avionics Inspector, PLO: Personnel Licensing Officer, DGI: Dangerous Good Inspector; CSI:

Cabin Safety Inspector

(5) Sum of mandays required for each type of inspector for certification

(6) Total of all mandays required for certification activities

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Table 2. Staffing Calculation for CAAV Surveillance and Administrative Activities

No Task Days

per

task

(1)

Volume

of task

(2)

Days

required

(3)

Staff required (4) Total

mandays

required

(5)

A CERTIFICATION (1) x (2) FOI GOI/FDSI AMI AVI PLO DGI CSI

Total mandays

for Certification

(a) – Transferred

from Table 1

1217.81 751.13 722.63 722.63 1295.63 46.38 158.81 4915.00

B SURVEILLANCE

(MARI)

1 Minimum Annual

Maintenance

Inspections

3601/4601

Inspect Aircraft

Equip

Functioning in

Flight

1 24 24 0 0 1 1 0 0 0 48

3602A: Inspect

Maintenance

Manual

0.5 7 3.5 0 0 1 0 0 0 0 3.5

3602B: Inspect

Maintenance

Program

0.5 10 5 0 0 1 0 0 0 0 5

3603: Inspect

Maintenance

Main Base

[Comprehensive]

1 7 7 0 0 1 0 0 0 0 7

3604: Line Station

Inspection

1 12 12 0 0 1 0 0 0 0 12

3606E: Inspect

Maintenance

Training Records

0.5 7 3.5 0 0 1 0 0 0 0 3.5

3610C: Inspect

Maintenance

Reliability

Program

0.5 6 3 0 0 1 0 0 0 0 3

3617C: Inspect

AOC

Maintenance

Control

0.5 14 7 0 0 1 0 0 0 0 7

3607A: Inspect

Aircraft for

airworthiness

renewal

2.0 200 400 0 0 1 0 0 0 0 400

3622A: Inspect

Aircraft

Airworthiness

Directive

Records

0.5 10 5 0 0 1 0 0 0 0 5

3627: Inspect

Maintenance-In-

Progress

1 10 10 0 0 1 0 0 0 0 10

3622L: Inspect

Structures

Inspection

Records

1 10 10 0 0 1 0 0 0 0 10

3623: Inspect

Aircraft on ramp

1 40 40 0 0 1 0 0 0 0 40

2 Minimum Annual

Avionics

Inspections

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4623: Inspect

Aircraft on Ramp

1 40 40 0 0 0 1 0 0 0 40

4607A: Inspect

Aircraft for

airworthiness

renewal

2.0 200 400 0 0 0 1 0 0 0 400

4602A: Inspect

Maintenance

Manual

0.5 7 3.5 0 0 0 1 0 0 0 3.5

4602B: Inspect

Maintenance

Program

0.5 10 5 0 0 0 1 0 0 0 5

4606: Inspect

Training Records

0.5 7 3.5 0 0 0 1 0 0 0 3.5

4622L: Inspect

Flight Data

Recorder

Records

0.5 10 5 0 0 0 1 0 0 0 5

4623D: Inspect

Cockpit Voice

Recorder

Records

0.5 10 5 0 0 0 1 0 0 0 5

4627: Inspect

Maintenance-In-

Progress

0.5 10 5 0 0 0 1 0 0 0 5

3 Minimum Annual

AOC Operations

Inspections

2601: Inspect

Flight Crew

Procedures In-

Flight

0.5 40 20 1 1 0 0 0 0 0 40

2602: Inspect

Aircraft on Ramp

0.5 40 20 1 1 0 0 0 0 0 40

2603C Inspect

Pilot Proficiency

Check: Aircraft

IFR

1 10 10 1 1 0 0 0 0 0 20

2603D: Inspect

Pilot Proficiency

Check: Simulator

1 10 10 1 1 0 0 0 0 0 20

2603F: Inspect

Pilot Line Check

1 10 10 1 0 0 0 0 0 1 20

2603G: Inspect

Cabin Crew

[CCM]

Competency

Check

1 10 10 0 0 0 0 0 0 1 10

2603H: Inspect Flt

Dispatcher

Competency

Check

1 10 10 1 1 0 0 0 0 0 20

2604: Inspect

Facilities &

Equipment

0.5 10 5 0 1 0 0 0 0 0 5

2604C Inspect

Training Facilities

& Equipment

0.5 10 5 1 1 0 0 0 0 0 10

2605B: Inspect

Crew Scheduling

Facilities &

Support

1 10 10 0 1 0 0 0 0 0 10

2606: Inspect

Flight

Preparation

Records

0.5 20 10 1 1 0 0 0 0 0 20

2608: Inspect

Personnel

Records

1 20 20 0 1 0 0 0 0 0 20

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2610A: Inspect

Flight Crew

Training-in-

Progress

0.5 14 7 1 1 0 0 0 0 0 14

2611A: Inspect

Simulator for

AOC Holder

0.5 40 20 1 1 0 0 0 0 0 40

2612D: Inspect

Flight/General

Operations

Manual

0.5 6 3 1 1 0 0 0 0 0 6

2613A:Inspect

Aircraft Type-

Specific Manual,

Part B

0.5 8 4 1 0 0 0 0 0 0 4

2615: Inspect

Station Processes

& Records

0.5 28 14 0 1 0 0 0 0 0 14

4 Minimum Annual

AOC Cabin

Safety

Inspections

8601: Inspect

Aircraft

Passenger

Cabin at Ramp

0.1 34 3.4 0 0 0 0 0 0 1 3.4

8602A: Inspect

Cabin Crew

Procedures In-

Flight

0.5 28 14 0 0 0 0 0 0 1 14

8603A: Inspect

Cabin Crew

Qualification

Records

0.5 8 4 0 0 0 0 0 0 1 4

8604: Inspect

Cabin Crew

Member Manual

0.5 4 2 0 0 0 0 0 0 1 2

8608: Inspect

Cabin Crew

Member

Emergency Drill

0.3 4 1.2 0 0 0 0 0 0 1 1.2

8609: Inspect

Cabin Crew

Member

Training-in-

Progress

0.3 8 2.4 0 0 0 0 0 0 1 2.4

8626: Inspect

Passenger

Service-in-

Progress

0.1 14 1.4 0 0 0 0 0 0 1 1.4

5 Minimum Annual

AOC Flight

Control Safety

Inspections

2606E: Inspect

Retained Trip

[Flight] Records

0.3 14 4.2 1 1 0 0 0 0 0 8.4

2607A: Inspect

Operational

Control

[Dispatch]

Comprehensive

0.3 3 0.9 1 1 0 0 0 0 0 1.8

2608C: Inspect

Flight Dispatcher

Qualification

Records

0.3 6 1.8 0 1 0 0 0 0 0 1.8

2608D: Inspect

Load Control

Qualification

Records

0.3 14 4.2 0 1 0 0 0 0 0 4.2

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2609J: Inspect

Flight Dispatcher

Performance

0.3 6 1.8 1 1 0 0 0 0 0 3.6

2612F: Inspect

Flight Dispatch

Procedures

Manual

0.5 3 1.5 1 1 0 0 0 0 0 3

2612Q: Inspect

Flight Dispatcher

Training Program

0.5 3 1.5 0 1 0 0 0 0 0 1.5

6 Surveillance of

AOC Special

Operations

4665: Inspect

RVSM Program

Conformance

2 3 6 0 0 0 1 0 0 0 6

2601E: Inspect

RVSM

Procedures In

flight

0.5 3 1.5 1 0 0 0 0 0 0 1.5

2620: Inspect

RVSM Program

Conformance

0.5 3 1.5 1 1 0 0 0 0 0 3

4662: Inspect

PBN (RNP)

Program

Conformance

2 3 6 0 0 0 1 0 0 0 6

2601C: Inspect

PBN (RNP)

Procedures In

flight

0.5 6 3 1 0 0 0 0 0 0 3

2621: Inspect

PBN (RNP)

Program

Conformance

0.5 3 1.5 1 1 0 0 0 0 0 3

3630: Inspect

EDTO Program

Conformance

2 1 2 0 0 1 0 0 0 0 2

4630: Inspect

EDTO Program

Conformance

2 1 2 0 0 0 1 0 0 0 2

2601G: Inspect

EDTO/ETOPS

Procedures

Enroute [In-Flight]

1 1 1 1 0 0 0 0 0 0 1

2623: Inspect

Inspect

EDTO/ETOPS

Program

Conformance

1 1 1 1 1 0 0 0 0 0 2

4664: Inspect All-

Weather Ops

Program

Conformance

2 2 4 0 0 0 1 0 0 0 4

2601D: Inspect

All Weather

Operations

Procedures In

flight

0.5 2 1 1 0 0 0 0 0 0 1

2622: Inspect All-

Weather

Operations

Program

Conformance

0.5 2 1 1 1 0 0 0 0 0 2

7 Surveillance of

Approved

Maintenance

Organizations

3650: Inspect

AMO

[Comprehensive]

4.0 10 40.0 0 0 1 0 0 0 0 40.00

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4650: Inspect

AMO

[Comprehensive]

4.0 10 40.0 0 0 0 1 0 0 0 40.00

8 Foreign

Approved

Maintenance

Organizations

3652B: Inspect

Foreign AMO for

AOC Holder

Maintenance

4.0 35 140.0 0 0 1 0 0 0 0 140.00

4652B: Inspect

Foreign AMO for

AOC Holder

Maintenance

4.0 35 140.0 0 0 0 1 0 0 0 140.00

9 Surveillance of

Approved

Training

Organizations

3648: Inspect

ATO

[Comprehensive]

2 3 6 0 0 1 0 0 0 0 6

3648J: Inspect

ATO Training-in-

Progress

0.5 4 2 0 0 1 0 0 0 0 2

3648D: Inspect

ATO Training

Facilities

0.5 3 1.5 0 0 1 0 0 0 0 1.5

3648L: Inspect

ATO Training

Record

0.5 3 1.5 0 0 1 0 0 0 0 1.5

4648: Inspect

ATO

[Comprehensive]

3 3 9 0 0 0 1 0 0 0 9

4648J: Inspect

ATO Training-in-

Progress

0.5 4 2 0 0 0 1 0 0 0 2

4648D: Inspect

ATO Training

Facilities

0.5 3 1.5 0 0 0 1 0 0 0 1.5

4648L: Inspect

ATO Training

Records

0.5 3 1.5 0 0 0 1 0 0 0 1.5

2618: Inspect

ATO

[Comprehensive]

3 4 12 1 0 0 0 0 0 0 12

2618G1: Inspect

ATO Chief

Instructor

Standardization

0.3 4 1.2 1 0 0 0 0 0 1 2.4

2618L: Inspect

ATO Records

0.5 4 2 1 0 0 0 1 0 1 6

2618J: Inspect

ATO Training-in-

Progress

0.5 4 2 1 0 0 0 0 0 1 4

2611D: Inspect

Simulator for ATO

1 3 3 1 0 0 0 0 0 0 3

1632: Inspect

Foreign ATO

(Validation)

3 6 18 1 0 0 0 1 0 0 36

2611B: Inspect

Training Device

0.5 2 1 1 0 0 0 0 0 1 2

10 Surveillance of

Designees

2636B: Inspect

Designated Pilot

Examiner

(Monitor Work)

1 140 140 1 0 0 0 0 0 0 140

2636G: Inspect 0.5 140 70 0 1 0 0 0 0 0 70

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Designated Flight

Dispatcher

Examiner

(Monitor Work)

2636D3: Inspect

DFOI (Monitor

Work)

1 14 14 1 0 0 0 0 0 0 14

2636D4: Inspect

DCSI (Monitor

Work)

1 8 8 0 1 0 0 0 0 0 8

8636: Inspect

Cabin Crew

Check Person

(Monitor Work)

1 20 20 0 0 0 0 0 0 1 20

3676A/4676A:

Inspect

Designated

Maintenance

Examiner

(Monitor Work)

0.5 12 6 0 0 1 1 0 0 0 12

2636E: Inspect

Designated

Aviation Medical

Examiner

(Monitor Work)

1 30 30 0 0 0 0 1 0 0 30

11 Dangerous

Goods

6644A Inspect

AOC Dangerous

Goods

(Comprehensive)

3.0 2 6.0 0 0 0 0 0 1 0 6.00

6636E inspect

dangerous

goods ticketing

& gate

procedures

2.0 5 10.0 0 0 0 0 0 1 0 10.00

6645A inspect

aoc [no dg

transport] cargo

acceptance

2.0 5 10.0 0 0 0 0 0 1 0 10.00

12 Surveillance of

Foreign

Operators

1630: Inspect

Foreign Operator

on Ramp (SAFA) 1 65 65 0 1 0 0 0 0 0 65

13 OTHER

ADMINISTRATIVE

WORKS

Regulation Rule

Making Process 10 1 10 1 3 1 1 1 1 1 90

CAAV Internal

meetings 10 1 10 4 8 8 8 8 1 1 380

Inspector

Training 8 1 8 20 8 8 8 8 1 8 488

Compensated

travel time for

inspectors

8 1 8 20 8 8 8 8 1 8 488

Total mandays

for Surveillance

(b)

712.1 565.9 947 927 268 62 222.6 3704.6

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Table 3 Staffing Analysis Summary and Recommendation

(results of calculation is tranferred from Table 1 & Table 2) No Task Days

per

task

(1)

Volume

of task

(2)

Days

required

(3)

Staff required (4) Total

mandays

required

FOI GOI/FDSI AMI AVI PLO DGI CSI

A CERTIFICATION

(A) Total

mandays for

Certification

(transferred

from (a) Table

2 )

1217.81 751.13 722.63 722.63 1295.63 46.38 158.81 4915.02

B SURVEILLANCE

(MARI)

(B) Total

mandays for

Surveillance

(transferred

from (b) Table

2 )

712.1 565.9 947 927 268 62 222.6 3704.6

X Total mandays required to carry out tasks

annually

(unit: days)

(A)+(B)

1929.91 1317.03 1669.63 1649.63 1563.63 108.38 381.41 8619.62

Y Base mandays per year per person 240 240 240 240 240 240 240 240

Z1 Number of staff required to carry out tasks

for the year 2018

(X / Y)

8.04 5.49 6.96 6.87 6.52 0.45 1.59 35.92

Z2 Number of staffs available to carry out tasks

– 2018 8.2 (1) 6 8 8 7 1 3.1 (1) 41.3

Staffing satisfactory (s)(*)

(Z2 > Z1) s s s s s s s s

Staffing non-satisfactory (ns)

(Z2 < Z1) Z3 Number calculated required to carry out

tasks 2019(2) 10 7 10 10 9 1 2 49 Number added required +2 +1 +2 +2 +2 0 0 +9

Note: (1) 30% Duty Time of Designated flight operation inspector, Designated Cabin Safety Inspector

dedicated to CAAV works. (*) Calculation show that CAAV staffing available for the year of 2018 meets required number of

inspector for effective safety oversight system. (2) Detailed calculation described on the Appendix 5.

-Intentionally left blank-

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Civil Aviation Authority of Vietnam

APPENDIX 2 - TASK ASSIGMENT

Name

Employee#

Initials

Assignment

Specialization

Ho Minh Tan A320 VHMT Director General Management for all FSSD

activities

Apprentice Flight Operation Inspector

A320

AIRWORTHINESS DIVISION

Ta Minh Trong A4052 VTMT Deputy Director [1] Airworthiness Division Manager

[2] Supervisory Maintenance Inspector

Nguyen Duc Thai A4051 VNDT Airworthiness

Inspector

[1] Principal Maintenance Inspector (PMI)

Functions as

(a) 6.1.2 Inspector Handbook 001;

(b) 6.4.1 Inspector Handbook 001;

(c) 6.4.4 Inspector Handbook 001

Le Quy Thang A4163 VTHA Airworthiness

Inspector

CASORT Data

Quality Auditor

[1] Principal Avionics Inspector (PAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.4.1 Inspector Handbook 001;

(c) 7.4.4 Inspector Handbook 001

Vu Hoang A4162 VVUH Airworthiness

Inspector

Training Program

Coordinator

[1] Principal Maintenance Inspector (PMI)

Functions as

(a) 6.1.2 Inspector Handbook 001;

(b) 6.4.1 Inspector Handbook 001;

(c) 6.4.4 Inspector Handbook 001

[2] Training Program Coordinator (AIR

division)

Functions as

(a) 2.2.4 Inspector Handbook 002

Phan Thanh Son A6924 VPTS Airworthiness

Inspector

[1] Principal Avionics Inspector (PAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.4.1 Inspector Handbook 001;

(c) 7.4.4 Inspector Handbook 001

Nguyen Duc Hung A1.2739 NDH Airworthiness

Inspector

[1] Principal Maintenance Inspector (PMI)

Functions as

(a) 6.1.2 Inspector Handbook 001;

(b) 6.4.1 Inspector Handbook 001;

(c) 6.4.4 Inspector Handbook 001

Vo Hai Anh A8582 Anhv Airworthiness

Inspector

[1] Qualified Maintenance Inspector (AMI)

Functions as

(a) 6.1.2 Inspector Handbook 001;

(b) 6.3.4 Inspector Handbook 001;

Tran Manh Hung A4941 VTMH Airworthiness

Inspector

[1] Principle Maintenance Inspector (PMI)

Functions as

(a) 6.1.2 Inspector Handbook 001;

(b) 6.3.4 Inspector Handbook 001;

Phan Anh Duc A1.3938 VPAD Airworthiness

Inspector

[1] Principle Avionics Inspector (PAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.3.4 Inspector Handbook 001;

Mai Anh Tai A6827 VMAT Airworthiness

Inspector

[1] Qualified Maintenance Inspector (AMI)

Functions as

(a) 6.1.2 Inspector Handbook 001;

(b) 6.4.1 Inspector Handbook 001;

(c) 6.4.4 Inspector Handbook 001

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Civil Aviation Authority of Vietnam

Ta Duc Hop A6828 VTDH Airworthiness

Inspector

[1] Qualified Avionics Inspector (AAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.4.1 Inspector Handbook 001;

(c) 7.4.4 Inspector Handbook 001

Nguyen Viet Thang H632 VNVT Airworthiness

Inspector

[1] Qualified Maintenance Inspector (AMI)

Functions as

(a) 6.1.2 Inspector Handbook 001;

(b) 6.4.1 Inspector Handbook 001;

(c) 6.4.4 Inspector Handbook 001

Nguyen Chi Hieu A07362 VNCH Airworthiness

Inspector

[1] Qualified Avionics Inspector (AAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.4.1 Inspector Handbook 001;

(c) 7.4.4 Inspector Handbook 001

Phung Tran Thai A6829 VPTT Airworthiness

Inspector

[1] Qualified Avionics Inspector (AAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.4.1 Inspector Handbook 001;

(c) 7.4.4 Inspector Handbook 001

Tran Quang Hieu

A05287 VTQH Airworthiness

Inspector

[1] Qualified Avionics Inspector (AAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.4.1 Inspector Handbook 001;

(c) 7.4.4 Inspector Handbook 001

Vu Xuan Linh A.9861 LINV

Airworthiness

Inspector

[1] Principle Avionics Inspector (PAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.3.4 Inspector Handbook 001;

Do Anh Hoang N/A VDAH Airworthiness

Inspector

Apprentice Maintenance Inspector

Le Thanh Nhan N/A VLTN Airworthiness

Inspector

Apprentice Maintenance Inspector

Bui Duy Thinh N/A VBDT Airworthiness

Inspector

Apprentice Avionics Inspector

Le Thanh Cong N/A VLTC Airworthiness

Inspector

Apprentice Avionics Inspector

OPERATION DIVISION

Mai Manh Hung A2571 VHUN Deputy Director

[1] IASA Project Manager

[2] Operations Division Manager

[3] Supervisory Operations Inspector

Tran Kien A6994 KIEN Ground Operation

Inspectors

[1] Principal Operations Inspector

Functions as

(a) 9.1.2 Inspector Handbook 001

(b) 9.4.4 Inspector Hanbook 001

(c) Technical advisor level for All Weather

Operation (AWO), Automatic Dependent

Surveillance Certification and Surveillance

(d) Primary operation interface between

the FSSD and HVN - Vietnam Airlines

Tran Van Viet A6890 VITV Ground Operation

Inspector

CASORT Data

Quality Auditor

[1] Principal Operations Inspector

Functions as

(a) 9.1.2 Inspector Handbook 001

(b) 9.4.4 Inspector Hanbook 001

(c) Technical advisor level for

Performance Based Navigation (PBN),

Extended Diversion Time Operation (EDTO)

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Civil Aviation Authority of Vietnam

Certification and Surveillance, Electronics

Flight Bag Certification and Surveillance

(d) Primary operation interface between

the FSSD and VJC - Vietjet Air

(e) Administrative primary responsible for

Simulator approval

[2] Data Quality Auditor

Functions as

(a) 6.1.1 Inspector Handbook 016

Tran Van Phu A9299 PHU Ground Operation

Inspector

Training Program

Coordinator

[1] Principal Operations Inspector

Functions as

(a) 9.1.2 Inspector Handbook 001

(b) 9.4.4 Inspector Hanbook 001

(c) Technical advisor level for Aircraft

Performance, Weight and Balances,

Reduced Vertical Separation Minimum

(RVSM) Certification and Surveillance

(d) Primary operation interface between

the FSSD and PIC - Jetstar Pacific Airlines

(e) Planning of Minimum Annual Required

Inspection (MARI)

[2] Training Program Coordinator (OPS

division)

Functions as

(a) 2.2.4 Inspector Handbook 002

Nguyen Quoc Thang A1.0326 TOPS Ground Operation

Inspector

[1] Qualified Ground Operation Inspector

Functions as

(a) 9.1.2 Inspector Handbook 001

(b) 9.3.4 Inspector Hanbook 001

(c) Primarily responsible for approval of

foreign AOC holders

(d) Primary operation interface between

the FSSD and HAI - Hai Au Aviation

Nguyen Hung Dung A0018 VDUN Dispatch Safety

Inpector

Dangerous Goods

Inspector

Ground Operation

Inspector

[1] Qualified Dispatch Safety Inspector

Functions as

(a) 10.1.2 Inspector Handbook 001

(b) 10.3.4 Inspector Handbook 001

[2] Principal Dangerous Goods Inspector

(a) 13.1.2 Inspector Handbook 001

(b) 13.4.4 Inspector Handbook 001

(c) Primarily responsible for approval of

Dangerous Goods, Cargo Transportation

(d) Primarily responsible for flight

dispatcher qualification and surveillance

[3] Qualified Ground Operation Inspector

Functions as

(a) 9.1.2 Inspector Handbook 001

(b) 9.3.4 Inspector Hanbook 001

Trinh Hoa Liem A06969 VTHL Dispatch Safety

Inpector

[1] Qualified Dispatch Safety Inspector

Functions as

(a) 10.1.2 Inspector Handbook 001

(b) 10.3.4 Inspector Handbook 001

(c) Primarily responsible for flight

dispatcher qualification and surveillance

Do Anh Thu A1.0327 DATH Cabin Safety

Inspector

[1] Qualified Cabin Safety Inspector (CSI)

Functions as

(a) 11.1.2 Inspector Handbook 001

(b) 11.3.4 Inspector Handbook 001

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Civil Aviation Authority of Vietnam

(c) 11.4.4 Inspector Handbook 001

(d) Primarily responsible for cabin crew

licensing, qualification and surveillance

Nguyen The Phuong NA NA Designated Cabin

Safety Inspector

[1] Qualified Cabin Safety Inspector

Functions as

(a) 14.1.2 Inspector Handbook 007

Tran Thanh Cong

Thang

NA NA Designated Cabin

Safety Inspector

[1] Qualified Cabin Safety Inspector

Functions as

(a) 14.1.2 Inspector Handbook 007

Nguyen Thi Dung NA NA Designated Cabin

Safety Inspector

[1] Qualified Cabin Safety Inspector

Functions as

(a) 14.1.2 Inspector Handbook 007

Vu Tien Liem NA NA Designated Cabin

Safety Inspector

[1] Qualified Cabin Safety Inspector

Functions as

(a) 14.1.2 Inspector Handbook 007

Vu Nam Mau NA NA Designated Cabin

Safety Inspector

[1] Qualified Cabin Safety Inspector

Functions as

(a) 14.1.2 Inspector Handbook 007

Mai Anh Tuan NA NA Designated Cabin

Safety Inspector

[1] Qualified Cabin Safety Inspector

Functions as

(a) 14.1.2 Inspector Handbook 007

Nguyen Trung Kien NA NA Designated Cabin

Safety Inspector

[1] Qualified Cabin Safety Inspector

Functions as

(a) 14.1.2 Inspector Handbook 007

Nguyen Dang Tai

Phat

NDTP NDTP Ground Operation

Inspector Apprentice Ground Operation Inspector

Khong Doan Duy A1248 VKDD Dangerous Good

Inspector Apprentice Dangerous Good Inspector

CAAV Flight Operation

Inspector

Dinh Duc Tuan 29182 VTUA Chief Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 8.1.2 Inspector Handbook 001

(b) 8.3.4 Inspector Handbook 001

(c) 8.4.4 Inspector Handbook 001

(d) Primarily responsible for flight crew

licensing and surveillance; flight simulation

training device (FSTD) certification,

validation and surveillance, designated

pilots authorization and supervision.

Aircraft type assigned as

(e) A320 Family

(f) B787-8,9

Tran Van Duyen 29099 VTVD Flight Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 8.1.2 Inspector Handbook 001

(b) 8.3.4 Inspector Handbook 001

(c) 8.4.4 Inspector Handbook 001

Aircraft type assigned as

(d) A320 family

(e) A350-900

(f) A330

Vu Thanh Cung 42343 VCTC Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 8.1.2 Inspector Handbook 001

(b) 8.3.4 Inspector Handbook 001

(c) 8.4.4 Inspector Handbook 001

Aircraft type assigned as

(d) Helicopters

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Civil Aviation Authority of Vietnam

Tran Ngoc Thi 29127 VTHI Flight Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 8.1.2 Inspector Handbook 001

(b) 8.3.4 Inspector Handbook 001

(c) 8.4.4 Inspector Handbook 001

Aircraft type assigned as

(d) A320 family (simulator only)

Tran Le Van Tung 41302 VTLT Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) A320 family

Nguyen Nhu Ngoc 42236 VNNN Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) A320 family

Nguyen Trung Chinh 41887 VNTC Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) A320 family

Dao Duc Vu 41523 VDDV Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) A320 family

Nguyen Duc Chuong 41633 VNDC Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) A320 family

Pham Hoai Ninh 41303 VPHN Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) A320 family

Pham Xuan Quang 41657 VVXQ Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) A330

Nguyen Dang

Quang

42133 VNDQ Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) A350-900

Ho Minh Tam 41354 VTAM Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) B787-900

Vu Huu Bac 41511 VVHB Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) B787-900

Phan Duc Phi 42337 VPDP Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

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Civil Aviation Authority of Vietnam

Aircraft type assigned as

(b) B787-900

Le Tuan Hai 41460 VLTH Designated Flight

Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) ATR 72

Le Trong Phuong 29063 VPLT Flight Operation

Inspector

[1] Qualified Flight Operation Inspector

Functions as

(a) 13.1.2 Inspector Handbook 007

Aircraft type assigned as

(b) Helicopters

Nguyen Thanh Son 42262 VNTS Flight Operation

Inspector

Apprentice Flight Operation Inspector

Vi Cong Dung 29052 VVCD Flight Operation

Inspector

Apprentice Flight Operation Inspector

Hoang Nhat Truong 42212 VHNT Designated Flight

Operation

Inspector

Apprentice Flight Operation Inspector

LICENSING DIVISION

Le Quang Tien A0053 VTIE Deputy Director [1] Licensing Division Manager

[2] Supervisory PEL Inspector

[3] Qualified Avionics Inspector

[4] Training Program Manager

Pham Hong Anh A0034 VAHN Personnel

Licensing Officer

[1] Supervisory Personnel Licensing Officer

Functions as

(a) 12.1.2 Inspector Handbook 001

(b) 12.4.4 Inspector Handbook 001

(c) Assigned for pilots records and its

designees

Phan Le Quyen A0096 VQPL Personnel

Licensing Officer

Training Program

Coordinator

[1] Supervisory Personnel Licensing Officer

Functions as

(a) 12.1.2 Inspector Handbook 001

(b) 12.4.4 Inspector Handbook 001

(c) Assigned for pilots records and its

designees

[2] Training Program Coordinator (OPS

division)

Functions as

(a) 2.2.4 Inspector Handbook 002

Tran Thi Hong Ngan A6928 NTTH Personnel

Licensing Officer

[1] Qualified Personnel Licensing Officer

Functions as

(a) 12.1.2 Inspector Handbook 001

(b) 12.3.4 Inspector Handbook 001

(c) Assigned for pilots records and its

designees

Truong Thi Hai Yen A0345 YENT Personnel

Licensing Officer

CASORT Quality

Auditor

[1] Qualified Personnel Licensing Officer

Functions as

(a) 12.1.2 Inspector Handbook 001

(b) 12.3.4 Inspector Handbook 001

(c) Assigned for AMT records

[2] Apprentice Cabin Safety Inspector

(a) Pool candidate

Nguyen Van Phap 8581 PHAP Personnel

Licensing Officer

[1] Qualified Personnel Licensing Officer

Functions as

(a) 12.1.2 Inspector Handbook 001

(b) 12.3.4 Inspector Handbook 001

(c) Assigned for AMT records

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Civil Aviation Authority of Vietnam

Nguyen Thi Thu

Huong

4164 HNTT Personnel

Licensing Officer

[1] Qualified Personnel Licensing Officer

Functions as

(a) 12.2.4 Inspector Handbook 001

Lai Thi Loan A9576 LOAN Personnel

Licensing Officer

[1] Apprentice Personnel Licensing Officer

Functions as

(a) 12.1.2 Inspector Handbook 001

(b) 12.3.4 Inspector Handbook 001

[2] Technical Librarian

Functions as

(a) 21.4.1 Inspector Handbook 001

AIRCRAFT ACCIDENT & INCIDENT INVESTIGATION DIVISION

Flight data, MOR analysis

Luong Thi Hai Hanh A4300 VLHH Aircraft

Investigation

Operation

Inspector

IASA Project

Coordinator

[1] Administrative In-charge-of aircraft

accident and incident investigation

division (AIG)

[2] Principal Operations Inspector (POI)

Functions as

(a) 9.1.2 Inspector Handbook 001

(b) 9.4.4 Inspector Hanbook 001

(c) Primary operation interface between

the FSSD and VFC – Vietnam Air Service

Company

Vu Xuan Linh A.9861 LINV Aircraft

Investigation

Airworthiness

Inspector

[1] AIG Officer

[2] Principle Avionics Inspector (PAI)

Functions as

(a) 7.1.2 Inspector Handbook 001;

(b) 7.3.4 Inspector Handbook 001;

AVIATION MEDICAL COUNCIL

Dang Than A0520 THAN Head of Aviation

Medical Council,

Medical Assessor

[1] Head of Aviation Medical Council,

Medical Assessor

Functions as

(a) Working Regulation of the Aviation

Medical Council

(b) Inspector Handbook 015

(c) Primarily responsible for medical

certification of aviation personnel

Nguyen Chi Linh N/A VNCL Medical Assessor Apprentice Medical Assessor

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Civil Aviation Authority of Vietnam

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Civil Aviation Authority of Vietnam

APPENDIX 3 - AOC CERTIFICATE MANAGEMENT TEAMS

HVN - Vietnam Airlines Certificate Management Team

Assigned Staff Members

Name Position Qualification

Mai Manh Hung CMT Manager

Tran Kien Principal Operations Inspector

Ta Minh Trong Principal Maintenance Inspector

Le Quy Thang Principal Avionics Inspector

Dinh Duc Tuan Flight Operation Inspector B787-900

Tran Van Duyen Flight Operation Inspector A320/1 A350

Pham Xuan Quang Designated Flight Operations Inspector

A330

Le Tien Hai Designated Flight Operations Inspector ATR

72

Do Anh Thu Cabin Safety Inspector

Nguyen Hung Dung Dangerous Goods Inspector

Tran Manh Hung Maintenance Inspector

Tran Kien Ground Operation Inspector

Pham Hong Anh PEL Licensing Officer

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Civil Aviation Authority of Vietnam

VJC - Vietjet Air Certificate Management Team

Assigned Staff Members

Name Position Qualification

Mai Manh Hung CMT Manager

Tran Van Viet Principal Operations Inspector

Vu Hoang Principal Maintenance Inspector

Phan Thanh Son Principal Avionics Inspector

Tran Van Duyen Flight Operation Inspector A320/1

Dao Duc Vu Designated Flight Operation Inspector

A320/1

Tran Thanh Cong Thang Designated Cabin Safety Inspector

Tran Van Viet Ground Operation Inspector

Phung Tran Thai Avionics Inspector

Truong Thi Hai Yen PEL Licensing Officer

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Civil Aviation Authority of Vietnam

PIC - Jetstar Pacific Airlines Certificate Management Team

Assigned Staff Members

Name Position Qualification

Mai Manh Hung CMT Manager

Tran Van Phu Principal Operations Inspector

Nguyen Duc Thai Principal Maintenance Inspector

Pham Anh Duc Principal Avionics Inspector

Tran Van Duyen Flight Operation Inspector A320/1

Nguyen Trung Chinh Designated Flight Operation Inspector

A320/1

Vu Tien Liem Designated Cabin Safety Inspector

Tran Van Phu Ground Operation Inspector

Phan Le Quyen PEL Licensing Officer

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Civil Aviation Authority of Vietnam

VFC – Vietnam Air Service Company Certificate Management Team

Assigned Staff Members

Name Position Qualification

Mai Manh Hung CMT Manager

Luong Thi Hai Hanh Principle Operations Inspector

Nguyen Quoc Thang Ground Operations Inspector

Tran Manh Hung Maintenance Inspector

Ta Duc Hop Avionics Inspector

Le Tuan Hai Designated Flight Operation Inspector ATR 72

Mai Anh Tuan Designated Cabin Safety Inspector

Truong Thi Hai Yen PEL Licensing Officer

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Civil Aviation Authority of Vietnam

VNH – Vietnam Helicopter Certificate Management Team

(VNHN, VNHS)

Assigned Staff Members

Name Position Qualification

Mai Manh Hung CMT Manager

Mai Manh Hung Supervisory Operations Inspector

Nguyen Hung Dung Principle Operation Inspector (VNHS)

Trinh Hoa Liem Principle Operation Inspector (VNHN)

Tran Manh Hung Principle Maintenance Inspector

Vu Xuan Linh Principle Avionics Inspector

Vu Thanh Cung Designated Flight Operation Inspector

Luong Manh Quan Designated Flight Operation Inspector

Le Trong Phuong Flight Operation Inspector

Nguyen Viet Thang Maintenance Inspector (VNHN)

Pham Anh Duc Avionics Inspector (VNHN)

Phan Le Quyen PEL Licensing Officer

Tran Thi Hong Ngan PEL Licensing Officer

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Civil Aviation Authority of Vietnam

APPENDIX 4– AMO/ATO CERTIFICATE MANAGEMENT TEAMS

VAECO-M - Vietnam Airlines Engineering Company Certificate Management Team

Assigned Staff Members

Name Position Qualification

Ta Minh Trong CMT Manager, Supervisory Maintenance

Inspector

Phan Thanh Son Principal Avionics Inspector

Vu Hoang Principle Maintenance Inspector

Nguyen Duc Hung Principle Maintenance Inspector

Pham Anh Duc Avionics Inspector

Truong Thi Hai yen Personnel Licensing Officer

VAECO-T - Vietnam Airlines Engineering Company Certificate Management Team

Assigned Staff Members

Name Position Qualification

Le Quang Tien CMT Manager

Ta Minh Trong Supervisory Maintenance Inspector

Phan Thanh Son Principal Avionics Inspector

Nguyen Duc Hung Principal Maintenance Inspector

Truong Thi Hai yen Personnel Licensing Officer

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Civil Aviation Authority of Vietnam

VJC-M – Vietjet Air Certificate Management Team

Assigned Staff Members

Name Position Qualification

Ta Minh Trong CMT Manager, Supervisoy Maintenance

Inspector

Phan Thanh Son Principal Avionics Inspector

Tran Manh Hung Principal Maintenance Inspector

Truong Thi Hai yen Personnel Licensing Officer

VJC-T - Vietnam Airlines Engineering Company Certificate Management Team

Assigned Staff Members

Name Position Qualification

Le Quang Tien CMT Manager

Vu Hoang Principal Maintenance Inspector

Phan Thanh Son Principal Avionics Inspector

Nguyen Hung Dung Ground Operation Inspector

Do Anh Thu Cabin Safety Inspector

Truong Thi Hai yen Personnel Licensing Officer

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Civil Aviation Authority of Vietnam

FTC – Flight Training Center Certificate Management Team

Assigned Staff Members

Name Position Qualification

Le Quang Tien CMT Manager

Mai Manh Hung Supervisory Operation Inspector

Dinh Duc Tuan Chief Flight Inspector

Tran Van Duyen Flight Inspector

Do Anh Thu Cabin Safety Inspector

Nguyen Hung Dung Dispatch Safety Inspector/ DGI

Phan Le Quyen Supervisory Personnel Licensing

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APPENDIX 5 - STAFFING ANALYSIS FOR CALENDAR YEAR 2019

Table 1. Staffing Calculation for CAAV Certification Activities

No Tasks Days

per

task

(1)

Volume

of task

(2)

Days

required

(3)

Staff required (4) Total

mandays

required

A CERTIFICATION

(a)

FOI GOI/

FDSI

AMI AVI PLO DGI CSI

1 ATO

Certification -

Pilot

19.1 2 38.125 1 0 0 0 1 0.3 0 87.6875

ATO

Certification -

Cabin Crew

19.1 1 19.0625 0 0 0 0 0 0.3 1 24.78125

ATO

Certification -

AME

19.1 1 19.0625 0 0 1 1 1 0 0 57.1875

2 AOC

Certification

34.9 3 104.8125 1 4 3 3 1 0.5 2 1519.7812

5

3 AMO

Certification

21.2 2 42.375 0 0 1 1 0 0 0 84.75

4 FAMO

recognition

7.8 2 15.5 0 0 1 1 0 0 0 31

5 FATO

recognition

7.3 2 14.5 1 0 0 0 1 0 0 29

6 Aircraft

Original

Certification

7.0 40 278 0 1 1 1 0 0 0 834

7 FAOC

recognition

3.0 10 30 0 1 1 1 0 0 0 90

8 Flight Simulator

Certification

4.0 40 160 1 1 0 0 0 0 0 320

9 Personnel

Licensing - Pilot

2.9 400 1175 1 0 0 0 1 0 0 2350

10 Personnel

Licensing -

Dispatcher

2.4 30 73.125 1 1 0 0 1 0 0 219.375

11 Personnel

Licensing -

AMT

2.2 250 546.875 0 0 1 1 1 0 0 1640.625

Total Mandays

(Certification)

(5)

1565.5

6

960.38 1246.2

5

1246.2

5

1971.5

0

69.56 228.69 7288.19

Note: (1) as obtained from FSSD Staffing Calculation Tool (exel based calculator) for each task per

person

(2) number of personnel/entity concerned by the task

(3) (1) x (2)

(4) Staff required to carry out the task (FOI: Flight Operation Inspector, GOI: Ground

Operation Inspector, FDSI: Flight Dispatch Safety Inspector, AMI: Aircraft Maintenance Inspector,

AVI: Avionics Inspector, PLO: Personnel Licensing Officer, DGI: Dangerous Good Inspector; CSI:

Cabin Safety Inspector

(5) Sum of mandays required for each type of inspector for certification

(6) Total of all mandays required for certification activities

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Table 2. Staffing Calculation for CAAV Surveillance and Administrative Activities N

o

Task Day

s

per

task

(1)

Volum

e of

task

(2)

Days

require

d (3)

Staff required (4) Total

manday

s

required

(5)

A CERTIFICATION (1) x (2) FOI GOI/FD

SI

AMI AVI PLO DGI CSI

Total mandays

for Certification

(a) – Transferred

from Table 1

1565.5

6

960.38 1246.2

5

1246.2

5

1971.5

0

69.5

6

228.6

9

7288.19

B SURVEILLANCE

(MARI)

1 Minimum

Annual

Maintenance

Inspections

3601/4601

Inspect Aircraft

Equip

Functioning in

Flight

1 24 24 0 0 1 1 0 0 0 48

3602A: Inspect

Maintenance

Manual

0.5 7 3.5 0 0 1 0 0 0 0 3.5

3602B: Inspect

Maintenance

Program

0.5 10 5 0 0 1 0 0 0 0 5

3603: Inspect

Maintenance

Main Base

[Comprehensiv

e]

1 7 7 0 0 1 0 0 0 0 7

3604: Line

Station

Inspection

1 12 12 0 0 1 0 0 0 0 12

3606E: Inspect

Maintenance

Training

Records

0.5 7 3.5 0 0 1 0 0 0 0 3.5

3610C: Inspect

Maintenance

Reliability

Program

0.5 6 3 0 0 1 0 0 0 0 3

3617C: Inspect

AOC

Maintenance

Control

0.5 14 7 0 0 1 0 0 0 0 7

3607A: Inspect

Aircraft for

airworthiness

renewal

2.0 250 500 0 0 1 0 0 0 0 500

3622A: Inspect

Aircraft

Airworthiness

Directive

Records

0.5 10 5 0 0 1 0 0 0 0 5

3627: Inspect

Maintenance-

In-Progress

1 10 10 0 0 1 0 0 0 0 10

3622L: Inspect

Structures

Inspection

Records

1 10 10 0 0 1 0 0 0 0 10

3623: Inspect

Aircraft on

1 40 40 0 0 1 0 0 0 0 40

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ramp

2 Minimum

Annual Avionics

Inspections

4623: Inspect

Aircraft on

Ramp

1 40 40 0 0 0 1 0 0 0 40

4607A: Inspect

Aircraft for

airworthiness

renewal

2.0 250 500 0 0 0 1 0 0 0 500

4602A: Inspect

Maintenance

Manual

0.5 7 3.5 0 0 0 1 0 0 0 3.5

4602B: Inspect

Maintenance

Program

0.5 10 5 0 0 0 1 0 0 0 5

4606: Inspect

Training

Records

0.5 7 3.5 0 0 0 1 0 0 0 3.5

4622L: Inspect

Flight Data

Recorder

Records

0.5 10 5 0 0 0 1 0 0 0 5

4623D: Inspect

Cockpit Voice

Recorder

Records

0.5 10 5 0 0 0 1 0 0 0 5

4627: Inspect

Maintenance-

In-Progress

0.5 10 5 0 0 0 1 0 0 0 5

3 Minimum

Annual AOC

Operations

Inspections

2601: Inspect

Flight Crew

Procedures In-

Flight

0.5 18 9 1 1 0 0 0 0 0 18

2602: Inspect

Aircraft on

Ramp

0.5 44 22 1 1 0 0 0 0 0 44

2603C Inspect

Pilot Proficiency

Check: Aircraft

IFR

1 11 11 1 1 0 0 0 0 0 22

2603D: Inspect

Pilot Proficiency

Check:

Simulator

1 11 11 1 1 0 0 0 0 0 22

2603F: Inspect

Pilot Line Check

1 11 11 1 0 0 0 0 0 1 22

2603G: Inspect

Cabin Crew

[CCM]

Competency

Check

1 11 11 0 0 0 0 0 0 1 11

2603H: Inspect

Flt Dispatcher

Competency

Check

1 11 11 1 1 0 0 0 0 0 22

2604: Inspect

Facilities &

Equipment

0.5 11 5.5 0 1 0 0 0 0 0 5.5

2604C Inspect

Training

Facilities &

Equipment

0.5 11 5.5 1 1 0 0 0 0 0 11

2605B: Inspect

Crew

1 11 11 0 1 0 0 0 0 0 11

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Scheduling

Facilities &

Support

2606: Inspect

Flight

Preparation

Records

0.5 20 10 1 1 0 0 0 0 0 20

2608: Inspect

Personnel

Records

1 20 20 0 1 0 0 0 0 0 20

2610A: Inspect

Flight Crew

Training-in-

Progress

0.5 14 7 1 1 0 0 0 0 0 14

2611A: Inspect

Simulator for

AOC Holder

0.5 40 20 1 1 0 0 0 0 0 40

2612D: Inspect

Flight/General

Operations

Manual

0.5 6 3 1 1 0 0 0 0 0 6

2613A:Inspect

Aircraft Type-

Specific

Manual, Part B

0.5 10 5 1 0 0 0 0 0 0 5

2615: Inspect

Station

Processes &

Records

0.5 28 14 0 1 0 0 0 0 0 14

4 Minimum

Annual AOC

Cabin Safety

Inspections

8601: Inspect

Aircraft

Passenger

Cabin at Ramp

0.1 38 3.8 0 0 0 0 0 0 1 3.8

8602A: Inspect

Cabin Crew

Procedures In-

Flight

0.5 32 16 0 0 0 0 0 0 1 16

8603A: Inspect

Cabin Crew

Qualification

Records

0.5 9 4.5 0 0 0 0 0 0 1 4.5

8604: Inspect

Cabin Crew

Member

Manual

0.5 4 2 0 0 0 0 0 0 1 2

8608: Inspect

Cabin Crew

Member

Emergency Drill

0.3 4 1.2 0 0 0 0 0 0 1 1.2

8609: Inspect

Cabin Crew

Member

Training-in-

Progress

0.3 8 2.4 0 0 0 0 0 0 1 2.4

8626: Inspect

Passenger

Service-in-

Progress

0.1 14 1.4 0 0 0 0 0 0 1 1.4

5 Minimum

Annual AOC

Flight Control

Safety

Inspections

2606E: Inspect

Retained Trip

[Flight] Records

0.3 14 4.2 1 1 0 0 0 0 0 8.4

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2607A: Inspect

Operational

Control

[Dispatch]

Comprehensive

0.3 3 0.9 1 1 0 0 0 0 0 1.8

2608C: Inspect

Flight

Dispatcher

Qualification

Records

0.3 6 1.8 0 1 0 0 0 0 0 1.8

2608D: Inspect

Load Control

Qualification

Records

0.3 14 4.2 0 1 0 0 0 0 0 4.2

2609J: Inspect

Flight

Dispatcher

Performance

0.3 7 2.1 1 1 0 0 0 0 0 4.2

2612F: Inspect

Flight Dispatch

Procedures

Manual

0.5 4 2 1 1 0 0 0 0 0 4

2612Q: Inspect

Flight

Dispatcher

Training

Program

0.5 4 2 0 1 0 0 0 0 0 2

6 Surveillance of

AOC Special

Operations

4665: Inspect

RVSM Program

Conformance

2 4 8 0 0 0 1 0 0 0 8

2601E: Inspect

RVSM

Procedures In

flight

0.5 4 2 1 0 0 0 0 0 0 2

2620: Inspect

RVSM Program

Conformance

0.5 4 2 1 1 0 0 0 0 0 4

4662: Inspect

PBN (RNP)

Program

Conformance

2 4 8 0 0 0 1 0 0 0 8

2601C: Inspect

PBN (RNP)

Procedures In

flight

0.5 7 3.5 1 0 0 0 0 0 0 3.5

2621: Inspect

PBN (RNP)

Program

Conformance

0.5 4 2 1 1 0 0 0 0 0 4

3630: Inspect

EDTO Program

Conformance

2 1 2 0 0 1 0 0 0 0 2

4630: Inspect

EDTO Program

Conformance

2 1 2 0 0 0 1 0 0 0 2

2601G: Inspect

EDTO/ETOPS

Procedures

Enroute [In-

Flight]

1 1 1 1 0 0 0 0 0 0 1

2623: Inspect

Inspect

EDTO/ETOPS

Program

Conformance

1 1 1 1 1 0 0 0 0 0 2

4664: Inspect

All-Weather

Ops Program

2 2 4 0 0 0 1 0 0 0 4

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Conformance

2601D: Inspect

All Weather

Operations

Procedures In

flight

0.5 2 1 1 0 0 0 0 0 0 1

2622: Inspect

All-Weather

Operations

Program

Conformance

0.5 2 1 1 1 0 0 0 0 0 2

7 Surveillance of

Approved

Maintenance

Organizations

3650: Inspect

AMO

[Comprehensiv

e]

4 10 40 0 0 1 0 0 0 0 40

4650: Inspect

AMO

[Comprehensiv

e]

4 10 40 0 0 0 1 0 0 0 40

8 Foreign

Approved

Maintenance

Organizations

3652B: Inspect

Foreign AMO

for AOC Holder

Maintenance

4 35 140 0 0 1 0 0 0 0 140

4652B: Inspect

Foreign AMO

for AOC Holder

Maintenance

4 35 140 0 0 0 1 0 0 0 140

9 Surveillance of

Approved

Training

Organizations

3648: Inspect

ATO

[Comprehensiv

e]

2 4 8 0 0 1 0 0 0 0 8

3648J: Inspect

ATO Training-in-

Progress

0.5 4 2 0 0 1 0 0 0 0 2

3648D: Inspect

ATO Training

Facilities

0.5 3 1.5 0 0 1 0 0 0 0 1.5

3648L: Inspect

ATO Training

Record

0.5 3 1.5 0 0 1 0 0 0 0 1.5

4648: Inspect

ATO

[Comprehensiv

e]

3 3 9 0 0 0 1 0 0 0 9

4648J: Inspect

ATO Training-in-

Progress

0.5 4 2 0 0 0 1 0 0 0 2

4648D: Inspect

ATO Training

Facilities

0.5 4 2 0 0 0 1 0 0 0 2

4648L: Inspect

ATO Training

Records

0.5 4 2 0 0 0 1 0 0 0 2

2618: Inspect

ATO

[Comprehensiv

e]

3 4 12 1 0 0 0 0 0 0 12

2618G1: Inspect 0.3 4 1.2 1 0 0 0 0 0 1 2.4

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ATO Chief

Instructor

Standardization

2618L: Inspect

ATO Records

0.5 4 2 1 0 0 0 0 0 1 4

2618J: Inspect

ATO Training-in-

Progress

0.5 4 2 1 0 0 0 0 0 1 4

2611D: Inspect

Simulator for

ATO

1 3 3 1 0 0 0 0 0 0 3

1632: Inspect

Foreign ATO

(Validation)

3 6 18 1 0 0 0 0 0 0 18

2611B: Inspect

Training Device

0.5 2 1 1 0 0 0 0 0 1 2

10 Surveillance of

Designees

2636B: Inspect

Designated

Pilot Examiner

(Monitor Work)

1 140 140 1 0 0 0 0 0 0 140

2636G: Inspect

Designated

Flight

Dispatcher

Examiner

(Monitor Work)

0.5 140 70 0 1 0 0 0 0 0 70

2636D3: Inspect

DFOI (Monitor

Work)

1 15 15 1 0 0 0 0 0 0 15

2636D4: Inspect

DCSI (Monitor

Work)

1 8 8 0 1 0 0 0 0 0 8

8636: Inspect

Cabin Crew

Check Person

(Monitor Work)

1 20 20 0 0 0 0 0 0 1 20

3676A/4676A:

Inspect

Designated

Maintenance

Examiner

(Monitor Work)

0.5 12 6 0 0 1 1 0 0 0 12

2636E: Inspect

Designated

Aviation

Medical

Examiner

(Monitor Work)

1 30 30 0 0 0 0 1 0 0 30

11 Dangerous

Goods

6644A Inspect

AOC

Dangerous

Goods

(Comprehensiv

e)

3 2 6 0 0 0 0 0 1 0 6

6636E inspect

dangerous

goods ticketing

& gate

procedures

2 5 10 0 0 0 0 0 1 0 10

6645A inspect

aoc [no dg

transport]

cargo

acceptance

2 5 10 0 0 0 0 0 1 0 10

12 Surveillance of

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Foreign

Operators

1630: Inspect

Foreign

Operator on

Ramp (SAFA)

1 65 65 0 1 0 0 0 0 0 65

13 OTHER

ADMINISTRATIVE

WORKS

Regulation Rule

Making Process

2.5 1 2.5 1 3 1 1 1 1 1 22.5

CAAV Internal

meetings

6 1 6 4 8 4 4 4 1 1 156

Inspector

Training

8 1 8 20 8 8 8 8 1 8 488

Compensated

travel time for

inspectors

8 1 8 20 8 8 8 8 1 8 488

Total mandays

for Surveillance

(b)

688.90 509.70 985.50 968.50 184.50 50.5

0

216.0

0

3603.60

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Table 3 Staffing Analysis Summary and Recommendation

(results of calculation is tranferred from Table 1 & Table 2)

N

o

Task Day

s

per

task

(1)

Volum

e of

task

(2)

Days

require

d (3)

Staff required (4) Total

manda

ys

require

d

FOI GOI/FD

SI

AMI AVI PLO DGI CSI

A CERTIFICATI

ON

(A) Total

mandays

for

Certification

(transferred

from (a)

Table 2 )

1565.

56

960.38 1246.

25

1246.

25

1971.

50

69.56 228.6

9

7288.19

B SURVEILLAN

CE (MARI)

(B) Total

mandays

for

Surveillance

(transferred

from (b)

Table 2 )

688.9

0

509.70 985.5

0

968.5

0

184.5

0

50.50 216.0

0

3603.60

X Total mandays required to carry out

tasks annually

(unit: days)

(A)+(B)

2254.

46

1470.08 2231.

75

2214.

75

2156.

00

120.0

6

444.6

9

10891.7

9

Y Base mandays per year per person 240 240 240 240 240 240 240 240

Z1 Number of staff required to carry out

tasks for the year 2019

(X / Y)

9.39 6.13 9.30 9.23 8.98 0.50 1.85 45.38

Round up (2019) 10 7 10 10 9 1 2 49 Z2 Number of staffs available to carry out

tasks – 2018 8.2 (1) 6 8 8 7 1 3.1 (1) 41.3

Z3 Number calculated required to carry

out tasks 2019(2) 10 7 10 10 9 1 2 49 Number added required +2 +1 +2 +2 +2 0 0 +9

Note: (1) 30% Duty Time of Designated flight operation inspector, Designated Cabin Safety Inspector

dedicated to CAAV works. (*) Calculation show that CAAV staffing available for the year of 2019 need +09 additional

required number of inspectors for effective safety oversight system.

-end of the bulletin-