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HOSPITAL MANAGEMENT SYSTEMDeveloped By:Caliban Software Solutions

Page # COMPANY BACKGROUNDHQ and R&D Centre in Bangalore, India An ISO 9001 : 2008 CertifiedAn ISO 27001: 2005 certification in Progress Provider of Consulting, Services and Solutions for developing Innovative systems and products in the areas of Mobile communication, Network solution, Health care, Consumer electronics, Multimedia and Application areas.System Integration and Validation services. Solutions include Middleware, Apps & System solutions about 40+ Software Engineers and testers. Management team extensively experienced in Technology, Engineering & Business Practices

Page # PROBLEMS FACED BY PATIENTS IN HOSPITAL Complaints, their outcomes and patient satisfaction are shared with the hospital staff through monthly and quarterly reports. The main issues can be: Staff is rude, arrogant, lazy and has a negative attitude. A lack of care and compassion, such as staff not doing enough to ensure the patient is comfortable. Staff not keeping patients well informed. Inadequate response to requests or complaints. Long waits before or between appointments, including delays in being moved between different departments.Lack of instructions for the patients to locate labs, OPD's, wards in a hospital.Insufficient lab facilities including working equipments in comparison to number of beds.Late admission of patients in a ward/hospital due to limited number of beds.

Page # CHALLENGES Long queue and waitsUnproductive time for patients and attendantsPatients Running into fatigueDissatisfaction with the servicesUnwanted clogs due to missing optimization Low utilization of high cost resources as compared to low cost resources Inefficient management of expert doctors time Possible commotion and unpleasant situations due to mishandling of crowd Fatal situations due to mal management of critical items like Blood packs etc Doctors not able to gauge the inflow patient for planning Consultation time per individual not even .

Page # BAR-CODING HOSPITAL DATA CAPTURE SOLUTIONS

As operational expenses continue to increase and stricter regulatory standards have come into place, automated data collection has become a necessity in the healthcare industry.Bar-coding, Inc.s automated data collection solutions, including bar-coding and radio frequency identification (RFID) technology, can helphospitalsandacute healthcare facilitiesensure accuracy, accountability, and patient safety inside the four walls.

Whether you are looking for a system totrack and identify patientsduring their hospital stay, or tomanage your inventoryof pharmaceuticals and stockroom items, Bar coding can customize a solution to meet your needs.Solutions for Hospital AdmissionsBar-coding technology can facilitate the hospitals admissions process. When a patient is admitted, nurses can record the patients information via a Bar-coding application on a handheld computer or laptop, and instantly create bar-coded wristbands with a mobile printer.

As the patient wears the wristband throughout a hospital stay, medical personnel can instantly access critical patient information, such as insurance and health records, with a simple scan of the wristbands barcode.

Page # SOLUTION PROPOSED

Page # WHAT IS CALIBAN HMS Caliban online hospital management softwareis a patient-centric mechanism that has exceptional capability of handling outpatients, inpatients, emergencies, day care and different other referred patient cases. We aimed at offering fully configured web based healthcare solution enabled with mobile friendly features & characteristics. With the assistance of healthcare intelligence system, hospitals, clinics, and other medical institutions can keep all processes under control and can make quick decision through mobile or hand set support. Major Benefits:Least manpower requirements. Instant information retrieval.Timely treatment decisions.Information sharing between the healthcare specialists across the world.Saves lot of money to the promoters if HMS is web based.Allows remote access to all stake holders including patients.Web based HMIS can also provide services such as online appointment scheduling.Accepting payment online becomes possible with Ecommerce for payment gateways.Online claims processing for cashless patients become far too easy.

Page # PROJECT DESCRIPTIONScopePatient registrationAppointments schedulingBilling and paymentsDoctors managementAppointment And Queue managementPharmacy ManagementPathology Lab Management

Page # IN PATIENTThe In-Patient module enables advance booking of Beds, Surgery & Other facilities in the hospital. The System maintains status of Occupied & Vacant Beds in the hospital.

At the time of admission of a patient, all relevant details are accepted along with Booking advance, Deposit and Admission Form or Slip required in the Patient Case Sheet File in the ward will also be printed.

Every patient is automatically assigned a unique In-Patient admission No., which is used for identifying the medicines and services utilized by the patients. Based on intimation from concerned Nursing Station, it updates Bed status for Transfer or Discharge of a patient. Generate Transfer and Discharge slips.

Page # REPORTS

This is the module, which assists in maintaining all the records systematically, and provides management information to manage unit efficiently.Patients Registration, Billing & Room accounting, Medical History Sheet, Doctor Visit, Operation details, Discharge Bill Preparation, Discharge Report, Room/Bed Status, Patients Case History, Gate Pass, Operation Theater Detail, Patients Dues Report, Patients Advance Report, Patients Estimate Preparation, Doctors Consultation Report, Referring Doctors Case Report, Daily Cash Collection Report, Daily Expense Report.

The dashboard in Real Hospital Management System is a summary of key parameters values covering all areas of the hospital that are generally monitored by the top management on a regular basis. MIS reports are available with every module and total analysis report for the top management. All reports can be exported to excel, word, pdf, html etc. and can be emailed to multiple recipients.

Features:

Customizable key parameters as per user.User definable presentation views/graphs.Auto Refresh facilitating latest information at all times.

Page # DOCTORS MANAGEMENT Doctors Appointment Management is centralized online calendar which displays doctors availability and available slots at all time.

Page # LABORATORY(PATHOLOGY LAB)Healthcare is becoming increasingly dependent on the core strength of information technology. IT plays a major role in providing an edge above the rest in todays competitive market by performing accurate information assimilation, process overhaul and comprehensive report printing.

There is a paradigm shift in the way laboratories are managed today. Accurate data management, smart data exchange interface, flexible architecture and unified modernlab information management systemare imperative factors that drive transparent hospital management. More recently, the laboratory management software products have been expanding beyond their original purpose of sample management, which is justified in the era when everyone wants to serve the best.

Pathology lab softwareis especially incorporated to centralize entire database and modules of hospitals, clinics, & medical laboratories in a single unified interface. Information related to pre-booking, online receipt of request, billing of tests, reports delivery and many more can be easily accessed and maintained through this system.OurClinical lab softwareis highly supportive in maintaining records of all tests performed under the disciplines of Cytology, Hematology, Biochemistry, Serology and Neurology. Before or after the examination, lab personnels can save the data related to patients problem along with sample number which can be further accessed by anyone have authority of using the software.

Page # BILLING

BillingPatient billing integrates with all clinical and administrative modules Outpatient, Inpatient, Laboratory, Radiology, Diet & Nutrition, Pharmacy, etc.Periodic billing for in-patientBilling at visit or service level for out-patientBilling for national health insurance systems.Setup charges for various services based on tariff code. Each patient is identified with a tariff code based on payment class (direct payment/insurance/company)Manual entry of charge itemsGenerate invoices/letters as required to notify/pursue receivables.

Benefits of Medical Billing SoftwareRequire less Staff to cater more patients in same time or even less.Enhance patient care in a cost-effective manner.Fast, Smart and Accurate bills.The senior Doctors would spend his precious time more in clinical activities than to put in clerical activities otherwise. This software interface would also save them a lot of time for special jobs only.Hospital administrators would be able to significantly improve the operational control and thus streamline operations.

Page # PHARMACY The Simple pharmacy module will be an integrated system which will be able to see the e-prescriptions made by the doctors from the Outpatient module or from the Inpatient patient records. These prescriptions will be listed for each patient along with the patient identifier. The pharmacy users will be able to view only drug orders and not any patient details or visit details.

Pharmacy management system deals with the activities such as :Stock ManagementPurchase ManagementSales ManagementExpiry ManagementAnd Various Report

Page # QUEUE MANAGEMENT Queues are primarily formed when customers request for a service. In healthcare, patients are the customers where outpatient clinics, laboratory diagnostic centers or hospitals are the service facilities.

In a typical healthcare centre, it consists of one or more service counters with one or more servers where patients are entertained. Mostly queues formed at healthcare facilities are ubiquitous and cause a lot of frustration as prolonged delay in services are observed. This results in patient discomfort resulting in medical conditions that can increase subsequent treatment costs and poor health outcomes.

Given the problems and negative consequences faced by patients due to poor queuing at healthcare patient flow management systems arise as the best solution to overcome this problem. Our patient queue management system makes your patient service area more informed and increases operational efficiency.

Page # OPD Appointments

OPD Registrations.

OPD Charges.Medical Observation.

Consultant wise OPD.

Case wise/ Department wise OPD.

Patient Information Confidentiality.

Procedures and clinical services Requests.

Drug Prescriptions

KEY FEATURES

Page # OPD REGISTRATION

Page # SEARCH PATIENTS

Page # APPOINTMENT SCHEDULING Appointment Scheduling:- Appointment scheduling is the main module for fixing the appointment date & time for outpatients. User have to mention the details such as patient ID, name, phone no., doctor department, doctor name, doctor ID. In this form user can search the patient details by three ways-1. Search by appointment no. 2. Search by doctor name 3. Search by appointment date.

Page # VIEW APPOINTMENT SHEET

Page # DOCTOR WISE BOOKING

Page # KEY FEATURESSchedule daily appointment list of patients View patients complete information Track / schedule individual doctors appointments.Assign time slot to each doctorCheck Doctors availability for patients appointmentSave no-show appointments informationMaintain cancel appointments informationSend reminder SMS to patients

Benefits

All the appointment can be aggregated from the website, phone enquiries or direct enquiryHelps track doctors appointmentsThis application is fully scalable and can be customized as per hospitals requirements

Page # DOCTORS PROFILE

Page # SHOW SCHEDULE NOW

Page # PRESCRIPTION SHEET

Page # ( VIEW TREATMENT SHEET

Page # ADD MANUFACTURER

Page # STOCK MANAGEMENT

Page # PHARMACY SETTINGS

Page # SALES

Page # VENDOR SCREEN 1

Page # VENDOR SCREEN 2

Page # VENDOR SCREEN 3

Page # VIEW REPORTS

Page # IPD BILLING

Page # OPD BILLING

Page # BILLING BY CASH/CARD(DEBIT/CREDIT)

Page # KEY FEATURES AND BENEFITSPatients Complete Demographic Details.Master Pathology.Pathology Test Bookings.Overall Patients Data Management.Automatic Operating at Reception.Commission Reporting.Comprehensive Patient Billing Information.Report Generation of Patients Records on Monthly, Weekly & Daily basis.Benefits of Using Pathology-MS:Paperless Record Keeping.User Friendly System.Easy Information Sharing.Flexible Reporting System.Complete Data Security with authorization.A Centralized Patients record system.Accessible with Doctors & other Staff Members.Easy & Customizable Data Entry forms.Helps to run entire Hospitals functions smoothly.

Page # ADD TESTS

Page # VIEW TEST

Page # TAKE TEST DETAILS

Page # COLLECT SAMPLE

Page # QUEUE IN HOSPITAL

Given the problems and negative consequences faced by patients due to poor queuing at healthcare patient flow management systems arise as the best solution to overcome this problem. Our patient queue management system makes your patient service area more informed and increases operational efficiency.

Page # OUR SERVICES FOR QUEUE SYSTEM Our queue solutions are specially designed for outpatient clinics, laboratory diagnostic centre and hospitals. Our queue management systems helps you manage a seamless flow of patients from an initial entry point to check out. The system allows to facilitate process efficiency and improve overall operational excellence at healthcare facilities by enhancing the patient experience.From patient check-in to patient calling and appointment management, all integration facilities are optimized using patient flow management system.

Benefits:Management of patient queues more efficiently and convenientlySystem allows real time queue status informationReduces patient wait time and service time considerablyMakes service areas less crowded with patientsMultilingual interfaceClearly shows length of wait of each patientReal-time reporting allows efficient management of hospital servicesMakes operational tasks more systematic as doctors are alerted when waiting times are exceeds

Page # Patient Registration :A new patient should get registered before he can be given token.

Token Issuing :Token will be issued only to a registered patient and also option is given to take print out of the token.

Patient Calling :Doctor can call a patient from the list of patients shown in his Hand Held Unit. Patient List is categorized as waiting, treating, served. Patient called from the waiting list will be shown on the Wafting hall displays where the new patients will be sitting while the patient called from the treating list will be shown only on the door display waiting for his second call.

Nurse calling :Doctor can call a nurse from his Hand Held Unit .The name of the Doctor calling the nurse will be displayed on the particular Nurse Station Display.

Reports :Over half a dozen of management reports can be generated such as Doctors Login/Logout time, Doctors earnings for a month, Average number of patients treated by a doctor for a month, Average waiting time of patient for a doctor etc which can be used to evaluate the performance of the OPD department. QMS FUNCTIONS

Page # HOSPITAL CUSTOMER FEEDBACK SYSTEM

With a feedback system installed at any healthcare facility, the management can increase the understanding of how patients perceive practitioners service and you can highlight areas of improvements. This vital piece of information can help you create and transform a patient experience at any hospital facility.

Opinion Plus, a customer feedback solution allows patients to record real-time feedback using a tablet based or a self service kiosk. This is usually placed in patient service and waiting areas and collects patient views at any given point in time. Moreover, this system has the capability to seamlessly be integrated with a queue management system making reporting and customer feedback more comprehensive.

Page # REPORTS FOR EVERY MODULE

Patient Stats Reports Patient Details Reports Patient IP/OP Statistics Admit Discharge Trend and Bed Occupancy Reports

Consultation Reports Doctor Consultation Reports Prescribing Order Details Reports

Pharmacy/Inventory Related Reports Sales Bills Reports Sales Item wise Reports and Sales VAT Based Reports Sales/Issues ABC Analysis Reports Purchase Tax Reports PO Reports Stock Movement Reports

Insurance Reports Insurance Claims Reports Insurance Claims Details Reports Insurance Batch Reports

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Billing Reports Bills Charge-wise Reports Day Book Deposits Reports Patient Dues Reports

Scheduler Reports Doctor Appointments Reports Tests Scheduled Reports Surgery Appointments Reports

Clinical Data Reports Diagnosis Codes Report Procedure Codes Report Lab Value Based Reports Vitals ReportsOT and Bed Until Reports OT Schedules Report Current Bed Occupancy Report Bed Until Report Patient Bed Occupancy Report Detailed Bed Occupancy Report

Page # THANK YOU ! Any Queries, Reach Us 080-65838773/4

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