California Water Service CompanyCalifornia Water Service Company

Napa County Water & Wastewater Assets Shawn Heffner, Dir. Corp. DevelopmentLake Berryessa & Napa Berryessa April 29/30, 2009Resort Improvement Districts http://www.calwater.com

Presentation Presentation OverviewOverview

Who is Cal Water?

How CPUC regulation works

Meet Our Staff

Capital Investments

Company Headquarters

Unregulated businesses

Options

Questions

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California Water Service California Water Service Group HighlightsGroup Highlights

Founded in 1926, we are one of the largest publicly traded water utilities in the United States; We are the largest in the Western U.S.

About $410 million annual revenue

Market cap over $800 million

We provide water & wastewater services to more than 2 million people in 4 Western States

We produce enough water, everyday, to serve one glass of waterto every person in the world

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Water & WastewaterWater & WastewaterRegulationRegulation

Whenever a private company provides water or wastewater services to the public, they are subject to the jurisdiction of the California Public Utilities Commission (CPUC).

The CPUC sets rates to cover operating costs, like labor, purchased water and power, and maintenance along with a rate of return on the company’s capital investment in the utility assets.

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It Takes Committed It Takes Committed Employees to Meet Employees to Meet Customer NeedsCustomer Needs We have almost 950 employees

working in California, Hawaii, Washington, and New Mexico

At last count, we had 188 employees certified for water and/or wastewater treatment and 338 for water distribution

We offer a highly qualified and experienced team with an average employee length of service of over 13 years

We pride ourselves on strong local service and allow our districts the freedom to operate independently

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Excellent Customer Excellent Customer ServiceService

We offer a variety of payment methods including e-billing, credit card, and direct debit to meet our customers needs

Proof of our customer satisfaction

89% “excellent” or “very good”

96% successfully served on first contact

Service Line Protection Plan

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Securing a Reliable Securing a Reliable Water SupplyWater Supply Each water system we own has a

20-year water supply plan

We strive to provide more than one source of supply where possible

Water systems are managed to assure supply through multi-year droughts

We have experience with wholesale water contracts –Stockton East WD, City of Bakersfield, West & Central Basin WD

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Annual Capital ExpendituresAnnual Capital ExpendituresOn Utility InfrastructureOn Utility Infrastructure

Annual Capital Expenditures 2009 capital budget is about $130 million

Next five years estimated at $130 - $150 million per year company-wide

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Our headquarters Our headquarters in San Jose, CAin San Jose, CA

Executive management team Engineering staff of 65

employees Accounting, purchasing, and

rates departments Water quality laboratory Information Technology,

human resources, and billing departments

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NonNon--regulated regulated BusinessBusiness

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Utility system leasesMeter reading contractsOperation and Maintenance

contracts

Contracts include:Cities of Hawthorne and Commerce

Water System LeasesWest Basin Recycled Water Facility

Operation & MaintenanceCity of Bakersfield O&M contractBilling contracts for sewer, garbage,

and other municipal services in Visalia, Chico and Stockton

ProposalProposalAfter lengthy discussions, Cal Water has proposed an arrangement where we would take over ownership and operations of the water and wastewater assets serving Napa Berryessa and the water assets serving Lake Berryessaresidents.•Under this arrangement, the CPUC would set water and wastewater rates.•Cal Water would take over full responsibility for water and wastewater treatment, delivery and capital improvements to serve residents.•The CPUC would approve the transfer and establish the service area as well as the rates.

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Proposal ContinuedProposal Continued2) Due to the recent issuance of

wastewater improvement bonds at Lake Berryessa, the LBRID would retain ownership of these assets. Cal Water would lease the LB wastewater system and operate it under contract for local residents.

Other examples of Cal Water Leases• Cal Water currently leases the

water systems in the Cities of Hawthorne and Commerce in southern California.

• The LBRID would still set rates and direct capital spending and continue to collect property tax revenues for bond payments.

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Rate ImpactsRate Impacts

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1) Cal Water will propose to the CPUC to merge the LBRID and NBRID water systems for rate setting purposes.

2) This will allow both systems to benefit from spreading operatingcosts and capital needs over a larger customer base and will allow sharing of system assets, which should lead to more efficient operations overall.

3) Future capital investments will be proposed by Cal Water through CPUC rate setting applications (every three years) and rates will be adjusted accordingly. All customers will have an opportunity to give input into the rate setting process through public meetings and/or written comments.

Rate Impacts (Cont.)Rate Impacts (Cont.)

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4) Initially, Cal Water believes that it can operate the NBRID and LBRID systems at or below current operating expense levels. However, if Cal Water is able to reduce overall operating costs through efficiencies, those savings will be passed through to customers on a dollar-for-dollar basis by the CPUC.

5) For example, if Cal Water spent $2,500,000 on capital improvements, that would translate to a rate increase of approximately $58.00 per customer per month to fund those improvements. Additionally, for every $6,500 in expense reductions we are able to generate will reduce customer bills by$1.00 per month.

California Water Service CompanyCalifornia Water Service Company

Napa County Water & Wastewater Assets Shawn Heffner, Dir. Corp. DevelopmentLake Berryessa & Napa Berryessa April 29/30, 2009Resort Improvement Districtshttp://www.calwater.com

Thank you for listeningto our Proposal for NBRID & LBRID.

May I answer any questions?