campground space benefits & perks
TRANSCRIPT
• FunCreatingMemoriesWorthRepeating®forothers• Wholesome,familyorientedworkenvironment• EasyaccesstoGreatSmokyMountainNationalPark• FreeunlimitedadmissiontoDollywoodand
Dollywood’sSplashCountry• Complimentaryticketstogivetoothers• $2.50mealsatouremployeelounge• Useofouron-sitehealthcarecenter• Funcompanyeventsandparties• AmanagementteamwhoLeadsWithLove
Benefits & Perks
Dollywood Family Health Care CenterDollywoodhastakenexcitingstepstoaddressthehealthcare
needsofthepark’semployeesandtheirdependents.TheDollywoodFamilyMedicalCenterprovideslowcosthealthcaresuchasroutinefamilymedicalcare,x-rays,laboratoryservices,physicalsandwellnessprograms.Employeesareeligibleaftertheirfirst30daysofwork.
Park PerksOneofthebenefitsourWorkCamperslikebestisour“ParkPerks”program.
Thispassexchangeprogramallowsouremployeestovisitover75attractionsatheavilydiscountedorfreeadmission.Itisnotunusualforustohearourworkcampercouplessavedover$1500inaseasonusingthisbenefit.
Perksmyinclude,butarenotlimitedto:• AllHerschendFamilyEntertainmentProperties• DollyParton’sDixieStampede• LumberjackFeud• TitanicMuseum• Areaaquarium• Localdinnertheaters• Putt-puttgolf• Whitewaterrafting
Work Camper
Weather and Temperatures Theweatherhasadirectaffectonstaffingand
theworkenvironment.Employeesmaybe“calledoff”ofworkduetoinclementweatherand/orlowattendance.Employeesmaybeaskedtoworkextrashiftsifattendanceishigherthanprojection.Mostemployeesworkoutsideintheheatorcold.WhilemostWorkCampersareawareoftheheat,manyaresurprisedbythehighhumiditylevelandamountofworkperformedoutside.
AVERAGE AVERAGE AVERAGE HIGHTEMP LOWTEMP RAINFALLMarch 61 34 4.3”April 69 43 3.7”May 77 53 4.7”June 84 61 4.0”July 87 65 4.1”August 86 64 3.1”September 81 57 3.2”October 77 43 2.4”November 59 35 3.3”December 50 27 3.8”
Weather in Pigeon Forge
Contacting UsThankyouforyourinterestinemploymentwiththeDollywoodCompany.
Pleasefeelfreetocontactuswithanyemploymentquestions.e-mail:regrover@dollywood.comDollywoodHumanResources2700DollywoodParksBlvdPigeonForge,TN37863
Foracompletelistofemploymentopportunitiesvisitdollywoodjobs.comTheDollywoodCompanyisanEEO/AAemployer.
Where We Are Located Dollywoodislocated10milesfromtheGreat
SmokyMountainsNationalPark.Thenationalparkofferscamping,swimming,hiking,horsebackriding,bicyclingandmanyotheradventures.TheGreatSmokyMountainsNationalParkisthemostvisitednationalparkintheUnitedStates.
Campground Space Long-termcampgroundspacesarereserved
veryquicklyinthisarea.Pleasedonotdelayinmakingyourreservations.Pleaseaskaboutaccommodationssuchassizeofcamper,phoneandcableaccess,distancetoDollywood,andlocaltrolleyservice.Wewillbehappytoprovideyouwithalistof
campgroundsinourarea.Dollywooddoesnotsubsidizecampgroundfees.
guide
Dollywoodismorethanjustaworldclassthemepark.It’sthecompletegetawayforfamilieslookingtodisconnectfromtheworld’sdistractionsandreconnectwitheachotherwhilenestledinthebeautifulGreatSmokyMountains.Dollywood’spropertiesprovideampleopportunitytooverwritelife’sdailystresseswithnewfamilymemories.TheDollywoodCompanyconsistsofthe150-acreDollywood
themepark;the35-acreDollywood’sSplashCountry;Dollywood’sDreamMoreResort;andDollywood’sSmokyMountainCabins.AsuniqueasitsnamesakeandownerDollyParton,in2014DollywoodwasnamedatopthreethemeparkbyUSAToday.
TheDollywoodCompanyexpectsanextremelyhighlevelofcustomerserviceandalmostallpositionsrequireemployeesto:• workindirectcontactwithguests.• answerquestions.• communicatepoliciesandproceduresinafriendly,warmtone.• assistinsolvingGuestissues.• behelpfulinstressfulsituations.
Ride Operations – Helpusoperateourworld-classrollercoastersandattractions!Positionsinvolvebeingonyourfeetandrequiremobility.Youwillbeexposedtotheelementsofsunshine,temperaturevariationsandrain.Food Service Operations –Jointhefoodteamthatisthethree-timeanddefendingwinnerofWorld’sBestThemeParkFood!Dollywoodfeaturesanumberoffoodlocations.Dutiesincludetherunningofcashregisters,generalfoodpreparationandpresentation,bussingtablesanddishwashinginfast-pacedindoorandoutdoorfoodlocations.
House & Grounds –Helpusmaintainanaestheticallypleasing,sanitaryenvironmentbysweepingandpickinguptrash,emptyingtrashcansandmaintaininganassignedrestroom.Thesepositionsinvolvebeingonyourfeetandrequiremobility.Youwillbeexposedtotheelementsofsunshine,temperaturevariationsandrain.Retail Operations –Asaretailclerkinoneofourmanypoint-of-saleretaillocations,youhelpprovideourguestswithoutstandingservice.Worklocationsincludeavarietyofindoorandoutdoorsalesenvironments.Game Operations –Asagamehostyouwillworkinavarietyofoutdoorgaminglocations.Dutiesinclude:guestsalescontact,cashhandlingandprizedistribution.Youwillbeexposedtotheelementsofsunshine,temperaturevariationsandrain.
Housekeeping Operations–Helpusmaintainanaestheticallypleasingenvironmentbycleaningandsupplingassignedareas.Areasofresponsibilitycouldbeattendantcarts,storagerooms,publicareasandguestrooms.Thesepositionsinvolvebeingonyourfeetandrequiremobility.
Costuming and Grooming Standards Allpositionsrequireemployeestoweara
costumethemedaroundthetimeperiodofthearea.Dollywoodprovidesthreechangesofcostumeforeachemployee.Employeesareresponsibleforprovidingallblackorallbrownshoeswithsockstomatch.Foodserviceemployeesarerequiredtowearfood-gradeslipresistantshoes.Tomaintaincostumingandgroomingstandards,
Dollywooddoesnotallowvisibletattoosandonlyallowslimitedbodypiercing.
SchedulingDollywoodmanagementstafftriesto
scheduleWorkCampercouplesonshiftsascloseaspossible.However,wecannotguaranteeyouwillbescheduledexactlythesamehours.WeaskWorkCamperstobeflexibleandunderstanding.Pleasebepreparedtoworkboth
weekenddaysandhaveyourscheduledtimeoffduringtheweek.Undernormalschedulecircumstances,
wetrytogiveWorkCampercouplesthesamedaysoffduringtheweek.ThemostsuccessfulWorkCampercoupleshavepickedtwospecificdaysoftheweekastheirdaysoffandwereconsistentinrequestingthesedaysoff.
Interview ProcessTheDollywoodCompanyconductsphoneinterviewsforWorkCampers.Weunderstandyouaremorethanlikely
notinourareaatthetimeyouaremakingyoursummerplans.Tobegintheprocess,pleasecompletetheonlineapplicationatdollywoodjobs.comandwewillcontactyouassoonaswecan.
DuringthemonthsofJanuary,February,MarchandearlyApril,wespenduptofourdaysaweekontheroadrecruiting.Pleasebepreparedtoplay“phonetag”withus.PleasebepatientandwewillmakecontactwithallWorkCamperswhoareinterested.
When Do I Begin Work?SomepositionsmaybeginasearlyasMarch,butmostpositionsbegininMay.Youwillbegivenanapproximate
startdatewhenyouarehired.Thisdatewillletusknowwhenyouareplanningtoarriveintheareaandwhentobeginschedulingyourtraining.Thisdateisnotadefinitedateanddoesnotmeanyouwillbeginworkingfull-timeatonce.
Orientation and Training Toprepareyouforwork,allnewemployeesgothroughNewHireOrientation.
Thisclasswillgiveyouinformationregardingthecompanyculture,policiesandproceduresandcustomerservice.Additionaltrainingisprovidedintheareasofcashhandling,cashregisteroperation,On-The-JobtrainingintheFoodsTeam,rideandsafetytrainingintheAttractionsTeamandGamesTeamTrainingintheAmusementTeam.
Job Descriptions
Dollywoodhasbeensuchawonderfulplacetocomeandworkcamp.ThebeautifulSmokyMountains,pairedwiththeexcitementofthethemepark,makesforanexperiencelikenoneother.
Bettye & Elton Keaton“ ”
Length of Shifts Theoperatingscheduledirectlyaffects
thelengthofshiftsandthenumberofdaysscheduled.Someteamsscheduleanaverageshiftof6-8hourswhileothersschedulemuchlongershifts,upto12-15hoursperday.
IdecidedtobecomeaworkcamperatayoungagesoIcouldexploremycareerandseethecountry.Icouldnothaveaskedforabetterfirstexperience!Dollywoodisamustforanyworkcamper’sbucketlist.“
”Work Camper
It’salotoffuntowatchtheguestshavefun!“ ”Diane & Dan Hoover
Allpositionsrequirephysicalworkofsomenature,aswellas,standingandwalkingforlongperiodsoftime.
Paige Coram