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WIKIPEDIA Follow this presentation on Twitter: @Timtherecruiter Exploring Interactions, Identities and Addiction Tim Brunet University of Alberta Members of the Electronic Street Team Shida Azari, Jessica Bukovac, Taylor LaPorte University of Windsor WIKIPEDIA

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This is a introductory presentation on Wikipedia given at the University of Windsor's 2011 Campus Technology Day

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Page 1: Campus technology day 2011   2.0

WIKIPEDIA

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Exploring Interactions, Identities and AddictionTim Brunet

University of AlbertaMembers of the Electronic Street Team

Shida Azari, Jessica Bukovac, Taylor LaPorteUniversity of Windsor

WIKIPEDIA

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WIKIPEDIA

Follow this presentation on Twitter: @TimtherecruiterRetrieved from: http://www.dailymail.co.uk/news/article-1198170/7th-July-London-bombings-Four-years-7-7-seen-picture-inside-Russell-Square-train.html

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2011 Tohoku earthquake observed tsunami heights

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• Editing• Discussion Pages• Contributors• Clubbing or Wikipedia? • Proposing a New Article

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INTERACTIONS

Picture retrieved from: http://commons.wikimedia.org/wiki/File:Clock_Cogs.jpg

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1. Google.ca2. Facebook3. Google.com4. YouTube5. Yahoo!6. Windows Live

7.WIKIPEDIA8. Blogger9. Twitter10.MSN

Retrieved from: http://www.alexa.com/topsites/countries/CA

Top 10 Websites in the Canada

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• 270 Languages• 18 million articles• 100,000 contributors• 65 Staff Members

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Ubiquity

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This image was originally posted to Flickr by zordroyd at http://flickr.com/photos/99198060@N00/369530358. It was reviewed on 09:53, 3 May 2007 (UTC) by the FlickreviewR robot and confirmed to be licensed under the terms of the cc-by-sa-2.0.

(Load time: 1.236 Seconds)

Average load time retrieved from: http://www.alexa.com/siteinfo/wikipedia.org

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Follow this presentation on Twitter: @Timtherecruiter (Lih,2009)Photo retrieved from: http://en.wikipedia.org/wiki/File:Wikimania_2012_logo.png

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Exploring the “Loosely Coupled System” of the Wikipedian Community and Canadian Public Universities

ReferencesAyers P., Matthews, C., Yates, B. (2008). How Wikipedia Works And how You Can be a Part of It. San Francisco: No Starch Press. Broughton, J. (2008). Wikipedia, The Missing Manual. Sebastopol CA: O’Reilly MediaBruns, A. (2008). Blogs, Wikipedia, Second Life and Beyond: from production to produsage. New York: Peter Lang.Daft, Richard L., & Armstrong, Ann. (2009). Essentials of Organizational Theory and Design. Canadian Edition. Cincinnati, OH: South-Western College Publishing.

Lih, Andrew. (2009). The Wikipedia Revolution: How a bunch of nobodies created the world’s greatest encyclopedia. New York: Hyperion.O’Sullivan, Dan. (2009). Wikipedia a new community of practice? Farnham, England; Burlington, VT: AshgateProfessor Wikipedia. (2008). Retrieved from: http://www.youtube.com/watch?v=eaADQTeZRCY

Shirky, Clay. (2009). Cognitive surplus: creativity and generosity in a connected age. Penguin.Wieck, Karl E. (1976). Educational Organizations as Loosely Coupled Systems. Administrative Science Quarterly, volume 21 (no. 1), 1-19.Zittrain, J. (2008). The Future of the Internet – and How to Stop It. New Haven: R.R. Donelly.

Professor Wikipedia?

Retrieved from: http://www.flickr.com/photos/mikeeperez/2453225588/

“Imagine a world in which every single person on the planet is given free access to the sum of all human knowledge. That's what we're doing.”(Wikimedia Founder Jimmy Wales)

Loyal Wikipedians argue that collaboration improves articles over time, just as free open-source software like Linux and Firefox is more robust than for-profit competitors because thousands of amateur programmers get to look at the code and suggest changes. (Time Magazine May 29, 2005).

“Please note that the APA Style Guide to Electronic References warns writers that wikis (like Wikipedia, for example) are collaborative projects that cannot guarantee the verifiability or expertise of their entries.“(Owl Purdue Online Writing Lab, n.d.)

Timothy A. [email protected]

AbstractJimmy Wales created Wikipedia as a “Learning Organization” (Daft & Armstrong, 2009) to make it adaptable, fast, inclusive and comprehensive (Shirky, 2010). Alexa.com traffic rankings lists Wikipedia in the top ten websites in Canada, while the PEW Research Center recently published that “Education level continues to be the strongest predictor of Wikipedia use” (PEW Research, 2011). After more than 10 years of evolution, Wikipedia seems to be “loosely coupled” with the typical Canadian public university. The researcher will review online documents regarding organizational processes and conduct interviews within both the Wikipedian community and two university communities. This research project uses “Loosely Coupled Systems ” as the theory to explore how Wikipedia and Canadian Public Universities coalesce organizational processes.

Loosely Coupled System

“In contrast to the prevailing image that elements in organizations are coupled through dense, tight linkages, it is proposed that elements are often tied together frequently and loosely. Using educational organizations as a case in point, it is argued that the concept of loose coupling incorporates a surprising number of disparate observations about organizations, suggests novel functions, creates stubborn problems for methodologists, and generates intriguing questions for scholars.”(Wieck 1976, 1)

Methodology

Interview Location• University of Windsor• University of Alberta• On-line recruitment-Wikipedia

Case Study (On-line Resources)• Wikipedia.org• Google News Feeds• Statistics Canada• PEW Research Centre• Alexa.com

Interview Medium• Skype• Face to Face• Telephone

WikipediaThe learning organization is based on equality, open information, little hierarchy, and a culture that encourages adaptability and participation, enabling ideas to bubble up from anywhere to help the organization seize opportunities and handle crises. In a learning organization the essential value is problem solving, as a opposed to the traditional organization designed for efficient performance.” (Daft & Armstrong 2009, 27)

UniversityCanadian public universities are typically designed as a “Professional Bureaucracy”. The Key means of coordination includes a standardization of skills and requirements for official standing in professional accrediting organizations. The institution gives careful consideration to standards for graduating students and hiring faculty. Employees are specialized and relegated to specific tasks usually listed on a detailed organizational chart.(Daft & Armstrong 2009, 16)

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Nupedia vs Wikipedia

Picture retrieved from: http://commons.wikimedia.org/wiki/File:Steel_Cage_Match_-_Angle_vs_Cena.jpg

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Nupedia• Proof of expertise (fax)• 7 editorial stages, fact-

checking peer review• 18 months• $250,000• 12 articles

Wikipedia• January 2001• Open Source Principles• Few weeks beat Nupedia

(# of articles)• Year 1: 15,000 articles

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Larry Sanger Cofounder of Wikipedia

“I do have the right to permanently delete things-particularly when they have little merit and when they are posted by people whose main motive is evidently to undermine my authority and therefore, as far as I’m concerned, damage the project.”

(Shirky 2008)Picture retrieved from: http://commons.wikimedia.org/wiki/File:Larry_Sanger.jpg

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Let Go. . .

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Identities

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“The God King”

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Dear Tim,

Thank you for your gift of CAD 20.00 to the Wikimedia Foundation, received on February 17, 2011. I’m very grateful for your support.

Your donation celebrates everything Wikipedia and its sister sites stand for: the power of information to help people live better lives, and the importance of sharing, freedom, learning and discovery. Thank you so much for helping to keep these projects freely available for their more than 400 million monthly readers around the world.

Your money supports technology and people. The Wikimedia Foundation develops and improves the technology behind Wikipedia and nine other projects, and sustains the infrastructure that keeps them up and running. The Foundation has a staff of about fifty, which provides technical, administrative, legal and outreach support for the global community of volunteers who write and edit Wikipedia.

Many people love Wikipedia, but a surprising number don't know it's run by a non-profit. Please help us spread the word by telling a few of your friends.

And again, thank you for supporting free knowledge.

Sincerely Yours,

Sue GardnerExecutive Director

(Sue Gardener, personal communication, February 17, 2011)

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WIKIPEDIA

Follow this presentation on Twitter: @Timtherecruiter(Bruns, 2008).

Adhoc Meritocracy• Jimmy Wales• Arbitration Committee• Super Elites ‘developers’• Stewards• Bureaucrats• Administrators• Registered users• Anonymous contributors

Wikipedia Barnstar

Picture retrieved from: http://commons.wikimedia.org/wiki/File:New_Barnstar.png

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Follow this presentation on Twitter: @Timtherecruiter(Lih 2009, 176)

• “Tire kicker• Microphone tapping• Scribbling a pen on a paper”

“Test Vandal”

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Follow this presentation on Twitter: @Timtherecruiter(Lih), 2009)Picture retrieved from: http://commons.wikimedia.org/wiki/File:Carlb-sockpuppet-02.jpg

• Sock Puppet• Essjay

False Identities

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PedophilesNeutral Point of View?

(Winter, 2010)

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policing the community

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Law

Architecture

Market

Norms

Diagram adapted from Lessig “Code is Law” see: http://www.youtube.com/watch?v=us5CUAsH0U0

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Wikipedia: Bots

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When you see something dangerous you are more cautious and take responsibility

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Hans Monderman

(Wired 2004; Zittrain 2009)

Think!

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Follow this presentation on Twitter: @TimtherecruiterPicture retrieved from: http://upload.wikimedia.org/wikipedia/commons/7/7d/Censored_stamp.jpg

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Follow this presentation on Twitter: @Timtherecruiterhttp://www.herdict.org/web/explore/id/2071

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ADDICTION

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“just fine”“A bit tense”

“I quit/I need a vacation”

(Lih 184, 185)

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RickK

(Lih 2009)

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The End

“There is a fatal flaw in the system. Vandals, trolls and malactors are given respect, whereas those who are here to actually create an encyclopedia, and to do meaningful work, are slapped in the face and not given the support needed to do the work they need to do.

There is no reason to continue here.”

Lih 2009

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Update EST

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• Be transparent• Teach Social Network Theory• Set up “Learning Organization”

structures on campus. (Daft & Armstrong, 2009)

• Host Wikimania• Wales – Honourary Doctorate

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Online survey available at: http://app.fluidsurveys.com/s/brunetwikipedia

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ReferencesAlexa/Wikipedia, (July 2010). Retrieved from: http://www.alexa.com/siteinfo/wikipedia.orgBarberi, David. (2010). Wikipedia's "Free-Labor, No-Commerce" Strategy Questioned Retrieved from:

www.prnewswire.com/news-releases/wikipedia-experts-call-for-no-donations-to-wikipedia-111911964.htmlBruns, Axel. (2008). Blogs, Wikipedia, Second Life and Beyond: From production to produsage. Peter Lang.Burger, Megan (2009). Wikipedia loses thousands of editors. TechWorld. Retrieved from:

http://news.techworld.com/networking/3207443/wikipedia-loses-thousands-of-editors/Cohen, Noam. (2007). A contributor to wikipedia has his fictional side. New York Times. Retrieved from:

http://www.nytimes.com/2007/03/05/technology/05wikipedia.htmlGotved, Stine. The Construction of Cybersocial Reality. In Critical Cyberculture Studies. New York: New York UP,

2005.Katonda News Network, (2010). Wikipedia introduces pending changes to control vandalism. Retrieved from:

http://www.katonda.com/news/16/2010/1278

Lih, A. (2009). The Wikipedia revolution : how a bunch of nobodies created the world's greatest encyclopedia. New York : Hyperion.

Moka. (2011). Wikipedia enters the Sun King’s court. Retrieved from:http://watchingthewatchers.org/indepth/1385372/wikipedia-enters-sun-kings-court

Raghanvendra Rao, N. M., (2009). Feature Writing. PHI Learning Private Limited.Shirky, Clay. (2008). Here comes everybody: The power of organizing without organizations. Penguin.Shirky, Clay. (2009). Cognitive surplus: creativity and generosity in a connected age. Penguin.Stren, O. (2010, July 26). Wikipedians do it for love. Really. Globe and Mail. Retrieved from:

http://www.theglobeandmail.com/news/technology/wikipedians-do-it-for-love-really/article1652015/Tancer, B. (2007). Look Who’s Using Wikipedia. Time Magazine. Taken from:

http://www.time.com/time/business/article/0,8599,1595184,00.htmlTapscott, D., & Williams, A. (2006). The Perfect Storm. In Wikinomics: How Mass Collaboration Changes

Everything. Portfolio. 34-64.Vaknan, Sam. (2010, June 16). Is Wikipedia a cult? Wikipedia strikes back. Global Politician. Retrieved from:

http://www.globalpolitician.com/26478-wikipedia-cult-tynan-wales-reagle.Wikipedia: London Bombings (2006). YouTube. Retrieved from:

http://www.youtube.com/watch?v=s8O-hv3w-MU)

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References (continued)

Wikipedia/User Talk:I dream of horses (2010). Retrieved from: http://en.wikipedia.org/wiki/User_talk:I_dream_of_horses

Wikipedia/Wikipedia:Bots. (2010, July 30) Retrieved from: http://en.wikipedia.org/wiki/Wikipedia:Bots.Winter, J. (2010). Exclusive: Pedophiles find a home on Wikipedia. Fox News.com. Taken from:

http://www.foxnews.com/scitech/2010/06/25/exclusive-pedophiles-find-home-on-wikipedia/Wired. (December 2004): Roads Gone Wild. Retrieved from:

http://www.wired.com/wired/archive/12.12/traffic.html?pg=2&topic=traffic&topic_setZittrain, Jonathan. (September 2009). The Web is a random act of kindness. (Retrieved from:

http://www.ted.com/talks/lang/eng/jonathan_zittrain_the_web_is_a_random_act_of_kindness.html)