can ai compete with a smile?

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Can AI compete with a smile? Nicola Strong [email protected] on being human in digital spaces STRONG ENTERPRISES nicolastrong #ITbehave @roboticsandai #socialroboticsai

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Can AI compete with a smile?Nicola Strong [email protected] being human in digital spacesSTRONG ENTERPRISES

@nicolastrong #ITbehave @roboticsandai #socialroboticsai

How can AI compete with this smile?

Link deom one person to another.2

cognitive computing Social robotics machine learning Robopsychology AI Avatars Asimovs-3-Laws-of-Robotics Deep learning GUI Roboethics Nao Robothespian Siri Embodied Intelligence virtual Machine vision assistants ISO13482:2014 Intelligence as a service chatbots THERE IS SO MUCH GOING ON! Extroverted Cobotics Pepper Robonaut Cobots Roboethics Uncanny Valley Social robotics M introverted Robotic process outsourcing Softbots dronoethics Natural language processing GenuinePeoplePersonalities(GPP) Techno-ethics Cortana Internet of eyes Trust K9 Google Patent Emotion reading technology J.A.R.V.I.S. Internet of things

There is so much going on 3

www.therobotreport.com/map

Useful website indicating global activity in robotics

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Agenda: Will AI compete with a smile?AI and robots in actionTrust and collaboration AI and robotic personalitiesFuture: Will AI smile back?

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AI in action

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Pepper, a robot of SoftBank Robotics

Hitachis EMIEW3 and robotics IT platform for customer services With permission from Hitachi

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Hospitality

The University of Tokyo's associate professor Yoshiyuki Kawazoes robot hotel

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Why is a smile so important?It builds trusta firm belief in the reliability, truth, or ability of someone or something

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Ginny!" said Mr. Weasley, flabbergasted. "Haven't I taught you anything? What have I always told you? Never trust anything that can think for itself if you can't see where it keeps its brain?

J.K. Rowling,Harry Potter and the Chamber of Secrets

Humans reading an AI assistant or robots behaviourVisual (Uncanny Valley)MovementComprehension (how they sense us)Intelligence and common senseSecurity and safetyFunctionality and level of autonomy Personality ?

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Uncanny Valley

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Robots and AI should reflect what they do rather than trying to look like humans.

Rodney Brooks, Rethink Roboticshttp://www.bbc.co.uk/news/business-34810552http://www.active-robots.com/baxter-research-robot

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BERT2 (Bristol University)

BERT2 robot has emotive eyes, eyebrows and lips. The study found that, even though the BERT2 was less effective, people preferred the communicative, emotive bot.

https://www.youtube.com/watch?v=VoF43XWAGzo

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Robots and AI reading humans behaviour

Human behaviour tracking ExpressionBody languageBehaviours systemsTask-based interactionsGazeMachine ethicsPersonality

Source: Heather Knight: Are robots the new vampires

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https://www.youtube.com/watch?v=Mg9axTN0oe4Albert "Skip" RizzoLeading research in developing the virtual therapist Elliehttps://www.youtube.com/watch?v=ejczMs6b1Q4

Gaze

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SEMAINE EU ProjectDeveloping an angry avatar called Spike and his responses to spoken statements

https://www.youtube.com/watch?v=6KZc6e_EuCg

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Behind Apples Siri, Amazons Alexa and Microsofts Cortana are not just software engineers. Increasingly, there are poets, comedians, fiction writers, and other artistic types charged with engineering the personalities for a fast-growing crop of artificial intelligence tools.https://www.washingtonpost.com/news/the-switch/wp/2016/04/07/why-poets-are-flocking-to-silicon-valley/The next hot job in Silicon Valley is for poets

ByElizabeth Dwoskin, April 72016

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Machine ethicsSouth Korea Ethics Charter 2012Japan Ten Principles of Robot LawEU ISO 13482:2014Asimovs rule of three

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AI in action: but does it connect?

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Its no doubt because Robin has his own personality and is sometimes impertinent and sarcastic that he appeals to many users,

Dr Ilya Eckstein Co-founder at Robin LabsAI Virtual Assistant Personalities

Cubic.ai pays attention to you, and can even learn your preferences and your sense of humor.

http://cubic.ai/

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What traits or behaviours would you like to see in your robot or virtual assistant?#ITbehave @roboticsandai #socialroboticsai

What traits of a perfect virtual assistant make you smile?AccessibleAdaptableAlertAmiableAmusingAnticipativeArticulateBusiness-like BusyCalmCaringCasualCharismaticCheerfulCompassionateConfidentConsiderateConstantCooperativeCourteousCreativeCuriousCuteDaringDecisiveDedicatedDeterminedDiscreetDominatingEloquentEmpatheticEnthusiasticExperimentalFaithfulFarsightedFlexibleFocusedFormalFreethinkingFriendlyFun-lovingGenerousGentleGenuineGood-naturedGraciousHardworkingHelpfulHonestHumorousHurriedImaginativeImpassiveImpressiveIncisiveIncorruptibleIndependentIndividualisticInnovativeInsightfulIntelligentIntuitiveKindKnowledgeLiberalLogicalLoyalLyricalMagnanimousMany-sidedMethodicalMeticulousModerateModestMoralistic Multi-leveledNeutralObedientObjectiveObservantOpenOptimisticOrganizedPainstakingPassionatePatientPerceptivePersonablePersuasivePlayfulPracticalPreciseProtectivePurposefulQuestioningRationalRelaxedReliableResourcefulRespectfulResponsibleResponsiveSaneScepticalScholarlySecureSelf-reliantSelf-sufficientSensitiveSeriousSharingSkillfulSociableSpontaneousStableSteadfastSuaveSubjectiveSurprisingSystematicThoroughTidyUnsentimentalWhimsicalWiseWitty

#ITbehave

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A quick straw poll of the WIRED.co.uk team suggests the existing robot personalities we'd like to have a beer with include Marvin, the Paranoid Android; R2D2 ("cute"); Wall-E ("he'd be uplifting");George the first humanoid robot; Robbie the Robot (for "retro charm"); and Optimus Prime. We'd steer clear of evil Megatron and amoral Ava from Ex-Machina. We're also not so keen on C-3P0 ("too much of a nag").

http://www.wired.co.uk/news/archive/2015-04/01/google-robot-personalities

Will Robots smile back?http://www.universalpictures.co.uk/own-it/ex-machina

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In Japan, robots do smile backKarakuri puppetsHave been part of Japanese culture since the 18th century

http://www.britishmuseum.org/

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https://www.hackread.com/robots-runs-from-lab-in-russia/June 2016It is still unexplained why this robot kept trying to escape the lab

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Permission given by Geminoid HI-4 was developed by Osaka UniversityProfessor Hiroshi Ishiguro has built his geminoid HI-4 to study what it is to be human

In the not-too-distant future, Genius Machines will walk among us. They will be smart, kind, and wise. Together, man and machine will create a better future for the world.Permission given by Hanson Robotics

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https://en.wikipedia.org/wiki/Holly_(Red_Dwarf)#Character

Will AI compete with a smile?AI and robots are learning ALL the timeTrust not just through a smileAI and robotic personalities workAI and robots will smile. .But will we smile back?

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Thank youNicola [email protected]

@nicolastrongon being human in digital spacesSTRONG ENTERPRISES

#ITbehave@roboticsandai#socialroboticsai