Care Analytics is a tablet-based software that assesses skilled nursing facilities and provides feedback to make quality improvements for patient satisfaction in real time.

To advance the patient experience, providers must understand patient needs and address targeted opportunities within patient populations. Care Analytics provides meaningful and actionable insights into every aspect of patient perception. We work with facilities across the globe to collect feedback through real-time point of care tablet based assessments. We provide straight-forward steps focusing on the key drivers of exceptional patient experiences. Our model is based on the marriage of big data and years of experience with improving patient satisfaction

UNLEASH TARGETED INSIGHTS THROUGH ADVANCED ANALYTICS

WHAT IS PATIENT SATISFACTION?

A distinction is sometimes made between measuring a patient’s experience vs. their satisfaction Patient’s review of their care experience is based on what they did or did not experience in their interactions obtaining health care Patient satisfaction is based on patients’ rating of the perception of the care they received Clearly what a patient experiences significantly influences their perception of their care

experience + perception = “satisfaction”

•Each year, Medicare spends millions of dollars conducting unannounced surveys on each of the 18,000 skilled nursing facilities in the country. •The quality of skilled nursing facilities is measured by its ability to meet federal guidelines for quality measures, staffing and health inspections . This is driven by experience and perception •Meaningful Use and Medicare penalties for noncompliance will range from 1-6 percent, as the US department of Health and Human Services plans to tie 90% of all Medicare payments to “value” by 2018 •Evidence suggests strong correlation between patient satisfaction and healthcare outcomes

WHY IS PATIENT SATISFACTION IMPORTANT?

WHAT DO PATIENTS WANT? According to a recent Harris Poll, key factors that contribute to patient satisfaction in rank order are: •That they are treated with dignity and respect •That their providers listen carefully to their health concerns •The provider is easy to talk to •The provider takes their concerns seriously •The provider is willing to spend enough time with them •The provider truly cares about them

OUR SOULUTIONS

•Care Analytics is the only tablet-based assessment product specifically geared only towards skilled nursing facilities. •Mobile patient satisfaction assessments, that allow facilities to gauge their patient satisfaction in real time. This gives the facility a distinct advantage over traditional patient satisfaction methods to quickly adjust to the patients needs. •HIPAA compliant and Private highly secure data management Leading Edge Smart analytics

OUR PRODUCT

The Process

• Patient assessments are taken at admission, inpatient, & discharge. • Administrators can login to the easy to use dashboard and review the results in real-time. Emails results are emailed instantly to the facility for their records. Comments and feedback are always available for the facility to review. •Stake holders can utilize dashboard reports and easy to read data points to make quality improvements instantly.

OUR ADVANTAGES

•40% cheaper than any other survey product on the market today •99% response rate vs. our competitors who average a 31% response rate •Only tablet-based assessment product specifically geared only towards skilled nursing facilities. Real time data available enabling the facility to make quality improvements instantly.

CONTACT US

www.careanalytics.net

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