care and growth leadership
DESCRIPTION
The Care and Growth Model by Etsko Schuitema is a framework that looks at a business organisation as the microcosm of a society. The framework is the result of extensive research in the Gold Mining Industry of South Africa and its implications apply across all continents and work situations.Like any society, an organisation too needs a leader that takes a genuine interest in the welfare of those under him/her. A benevolent intent to serve customers and employees is manifest in management's caring stance.This presentation was made by one of Schuitema's (The Company) clients.TRANSCRIPT
An IntroductionAn Introduction
By: Eunice Garner By: Eunice Garner
Human Resources Business Partner,Human Resources Business Partner,
Pinion Insurance Brokers, South AfricaPinion Insurance Brokers, South Africa
The Care and Growth The Care and Growth ModelModel
What do you See?
Two Faces and a Vase
This is a visual demonstration of a paradigm shift.
What is Leadership?
Achieving a goal, result or an outcome through others
Leadership is…
How Do You Achieve How Do You Achieve These Goals/ Results/ These Goals/ Results/ Outcomes? Outcomes?
The Carrot (Persuasive) Approach
The Stick (Compulsive) Approach
The Carrot The Carrot (Persuasive) Approach(Persuasive) Approach
The carrot approach is when someone is nice to you to get out of you what they want.
This is manipulation, doing something for someone to develop a feeling of obligation for the other person.
The Stick (Compulsive) The Stick (Compulsive) ApproachApproach
The stick approach uses rank, position and sometimes even physical force to get things done.
This approach is usually less liked
Who Is The Person You Would Willingly Work For?
Fair HonestCares about me…Gives me the opportunity to
GROW!
Whom Will You Work For Willingly?
This same question has been asked of thousands of people from all kinds of ethnic back grounds.
In essence the response was the same in
every case.
The difference btw the boss that you would be willing to work for and the boss that you have to work for is not in their behavior but in their INTENT
The difference between a “have too” and The difference between a “have too” and a “want too” boss is not in a “want too” boss is not in
the behavior but in thethe behavior but in the
INTENTINTENT
INTENT IS INTUITIVEINTENT IS INTUITIVE
gives you people who do what you tell them to do
because they have too, not because they want too
Positional Power…
Care and Growth…
Is the legitimate relationship of power.
This means that the people give you the permission to tell them what to do and they will willingly comply.
What Yields a Surplus? What Yields a Surplus?
When two people are in a relationship where one’s only interest is to get as much out of a relationship as possible and the other is to give as little as possible… there is no Surplus.
But when we create a culture of contribution of service where both parties are concerned with what they can give unconditionally, we are then left with a surplus.
What do you think your results will look like if you have a team of people who do their jobs because they have too vs because they want too?
The Care and Growth The Care and Growth ModelModel
Cultivating a culture where people give more than what they take creates a positive effect on your bottom line.
The care and growth model has been tested in a variety of industries i.e. Mining, manufacturing, IT, Financial
services, hospitality, resulting in improved efficiencies, quality in output, bottom line results very
positive.
The Care and Growth The Care and Growth ModelModel
But this approach is not a silver bullet, it is not just a once off intervention, but an ongoing awareness of how we treat our people and what our Intent is
•
How to…How to…
Increase our bottom lineIncrease our bottom lineMotivate peopleMotivate peopleRetain talentRetain talentCreate a serving culture? Create a serving culture?
There is a price There is a price to pay for to pay for delivery – it is delivery – it is not money, it is not money, it is Care and Care and Growth.Growth.