care opinion: online feedback for adult social care | james munro | july 2014
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Presentation on online feedback for adult social care by James Munro at Patient Opinion. Presented at the Local-Central Discovery Day on the Impacts of the Care Act in Leeds on 29 July 2014.TRANSCRIPT
Keogh Report, July 2013
“Patients, carers and members of the public… should be confident that their feedback is being listened to and see how this is impacting on their own care and the care of others.”
