career center seminar presentation

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CareerWorks is operated by the UMass Donahue Institute and chartered by the Brockton Area Workforce Investment Board. CareerWorks is an EEO/AA Employer. Auxiliary aids or services are available upon request to individuals with disabilities.

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Page 1: Career Center Seminar Presentation

CareerWorks is operated by the UMass Donahue Institute and chartered by the Brockton Area Workforce Investment Board.

CareerWorks is an EEO/AA Employer. Auxiliary aids or services are available upon request to individuals with disabilities.

Page 2: Career Center Seminar Presentation

Agenda

Using the Career Center to prepare for your job search

Steps to finding your next job

How do you fit into the current labor market

Tracking your work search activities

Specialized services

Community resources

Career Center guidelines and policy

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Page 3: Career Center Seminar Presentation

Why You Are Here Today

Finding a job is a full-time commitment. The Career Center Seminar

is your opportunity to learn about the full array of services, events

and programs available at all Massachusetts One-Stop Career

Centers and how the services at the centers can help you:

Complete an individual needs assessment

Explore and understand the job market (labor market information)

Develop career action plan

Explore options to upgrade your skills and/or change career

To help you meet your Unemployment Insurance (UI) requirements 3

Page 4: Career Center Seminar Presentation

The State’s Best Kept Secret

Access to valuable tools, resources, and services at 32 One-Stop Career

Centers

About 100K job seekers who visited the One-Stop Career Centers found

employment 1

More than 92K employment opportunities available in Job Quest

Support system of knowledgeable and experienced Career Service

professionals

Connection with employers and other networking opportunities

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1 Source: www.MassWorkforce.org

Page 5: Career Center Seminar Presentation

Career Center Resources

Please note that although most of the Career Center services are at no cost,

some Career Center services may have fees and/or eligibility requirements. 5

Equipment Resources Staff Assisted Resources

Personal Computers Career and Job Search Information

Internet Access Labor Market Information (LMI)

Fax Machine Workshops

Telephone Job Matching

Copier On-Site Employer Recruitments

Job Listings

Page 6: Career Center Seminar Presentation

Where you are

today

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You are here

Assessment

Labor Market Information (LMI)

Résumé & Cover Letter

Job Search

Apply for Jobs

Interview

• Individual Needs Assessment

• Interests

• Knowledge, Skills, & Abilities

• Values or non-negotiables

How the Career Center Can Help with

Your Job Search

Page 7: Career Center Seminar Presentation

Where you are

today

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You are here

Assessment

Labor Market Information (LMI)

Résumé & Cover Letter

Job Search

Apply for Jobs

Interview

• Industry/occupation trends

• Transferability of knowledge,

skills, abilities

• Job availability

• Pay trends

How the Career Center Can Help with

Your Job Search

Page 8: Career Center Seminar Presentation

Where you are

today

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You are here

Assessment

Labor Market Information (LMI)

Résumé & Cover Letter

Job Search

Apply for Jobs

Interview

• Résumé workshops & 1-on-1

• Cover letter workshops

• Staff can help show you how to

use LMI to target your résumé

How the Career Center Can Help with

Your Job Search

Page 9: Career Center Seminar Presentation

Where you are

today

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You are here

Assessment

Labor Market Information (LMI)

Résumé & Cover Letter

Job Search

Apply for Jobs

Interview

• Career Center Staff can help direct

your job search • Helps to find jobs that match skills

based on LMI exploration • Direct you to job search resources • Show benefits of tracking job search

How the Career Center Can Help with

Your Job Search

Page 10: Career Center Seminar Presentation

Where you are

today

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You are here

Assessment

Labor Market Information (LMI)

Résumé & Cover Letter

Job Search

Apply for Jobs

Interview

• Can help with online job

applications (individual or workshop) • Demonstrate use of résumé to help

fill out job applications. • Hints and tips and/or workshops

How the Career Center Can Help with

Your Job Search

Page 11: Career Center Seminar Presentation

Where you are

today

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You are here

Assessment

Labor Market Information (LMI)

Résumé & Cover Letter

Job Search

Apply for Jobs

Interview

• Career Center offers assistance with:

- interview preparation (workshops)

- finding resources for interview preparation

- how to use LMI to prepare for interview

How the Career Center Can Help with

Your Job Search

Page 12: Career Center Seminar Presentation

Individual Needs Assessment

Fill out the Individual Needs Assessment

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INDIVIDUAL

JOB SEARCH NEEDS

CAREER ACTION PLAN Target

Date

1 Would like to explore Training and/or

Education Options and/ or want to job search

with a Career Counselor.

Call assigned Career Counselor named below

2 Need computer basics: keyboard and mouse. Attend “Computer Basics”

3

Would like to improve English skills.

Contact: Training Resources of America located

at 231 Main Street Suite 302

Brockton, MA 02301 or call 508-587-6115

4 Would like to improve my interviewing skills. Attend “Strategies for Successful Interviewing”

5 Need assistance using a computer to apply for

jobs online. Attend “Individual Job Search Assistance”

*Must know how to use computer keyboard and mouse

6 Need to learn and/or create a resume and

cover letter.

Attend “Creating Dynamic Resumes and Cover

Letters” or use WinWay Resume

Software Program in Resource Room

7 I’m a high school graduate between the

classes of 2003 – Present and failed the

MCAS.

Schedule an appointment with the Pathways

Initiative Program @ 508 -513-3457

8 I’m a U.S. Veteran and need job search or

training exploration assistance. Call assigned Career Counselor named below

9 I’m a job seeker between the ages of 18-21

and need assistance job searching.

Schedule an appointment with YouthWorks @

508-584-9800 or attend

“Individual Job Search Assistance”

1

0 Interested in starting my own business.

Attend “Starting a Small Business” or

visit www.sba.gov SCORE

Senior Corps of Retired Executives

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1 Would like to match my abilities and skills to

explore a new career online and job search.

Go to www.mynextmove.org or

www.masscis.intocareers.org

1

2 Prefer to job search independently. Resource Room self-directed

Page 13: Career Center Seminar Presentation

What is Labor Market Information?

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Page 14: Career Center Seminar Presentation

The Role of LMI

THE OFFER

INTERVIEW

RÉSUMÉ & WORKSHOPS

LABOR MARKET INFORMATION

CAREER TRANSITIONS

EMPLOYMENT

JOB SEARCH

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Page 15: Career Center Seminar Presentation

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Labor Market Research Worksheet Front Back

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Labor Market Research Worksheet Front Back

Page 17: Career Center Seminar Presentation

Work Search Activity Log

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Benefits of Tracking Your Job Search

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Organizes your job search

Tracks companies and positions

Expands your use of job search resources

Highlights trends in your work search to identify

alternative occupations or industries

Compares your wage expectation to what employers

are actually paying

Conducive to timely follow-up

Page 19: Career Center Seminar Presentation

Career Center Workshops

Career Centers offer individualized help and workshops

such as, but not limited to:

computer and internet basics

résumés

cover letters

interviewing

career exploration

Small Business Administration Overview (starting your

own business)

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Page 20: Career Center Seminar Presentation

Job Quest

Job Quest is the state’s online job bank – similar to other online

job search websites

As part of your unemployment eligibility be sure to

register* on the Job Quest website:

www.mass.gov/JobQuest

Benefits: Upload résumés, individual job matching

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*This is mandatory for all job seekers who are selected for the Reemployment Eligibility

Assessment program

Page 21: Career Center Seminar Presentation

Job Quest: www.mass.gov/JobQuest

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Veterans’ Services

All our Veteran Customers and Eligible Spouses are entitled to receive Priority of Service across most Career Center programs and services.

Veterans’ Services Representative on-site

Individual assistance available

Access to other Veterans’ Services & Benefits

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We proudly serve those who proudly served our country.

Page 29: Career Center Seminar Presentation

Unemployment Insurance

www.mass.gov/dua

TeleClaims Center:

‒ 1-617-626-6800 or

‒ 1-877-626-6800 (within area codes 351, 413, 508, 774, 978)

UI Online Services

Work Search Requirements

Training Opportunity Program (Section 30)

Massachusetts Health Connector:

‒ www.MAHealthConnector.org

‒ TTY/TDD: 1-877-623-7773

‒ 1-877-MA ENROLL / 1-877-623-6765

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Page 30: Career Center Seminar Presentation

Training Opportunities Program (TOP)

Section 30

Your work search requirements may be waived while

attending full-time, approved training.

Application must be submitted to DUA by the 15th payable week of

benefits

Training must be approved by DUA

Training must be to enhance skills for demand driven jobs

DUA does not pay for the training

You may be eligible for up to an additional 26 weeks of

unemployment benefits while in approved training

For more information:

visit your local Career Center or

contact the TOP unit (www.mass.gov/dua/top or 617-626-5521)

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Page 31: Career Center Seminar Presentation

REA

Reemployment Eligibility Review

Are you collecting Unemployment Insurance?

As part of your eligibility to receive benefits you may

be selected to attend a Mandatory Reemployment

Eligibility Review

Reemployment Eligibility Review Meeting: – Goal – to help you be successful in your job search

– One on One meeting with Career Center staff member

– Review of Job Search Activities

– Compliance with Career Action Plan

– Be encouraged by your success

– Learn helpful strategies to meet and overcome roadblocks to reemployment

– Failure to attend this meeting and comply with program requirements may cause a delay or loss of your unemployment benefits.

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Page 32: Career Center Seminar Presentation

The WOTC Program

Provides valuable tax credits to businesses that hire

members of specific groups

For more information, see your local career center or

call (617) 626-5353

Please see your handout for details.

Work Opportunity Tax Credit

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Page 33: Career Center Seminar Presentation

How the Career Center Can Help You Connect to Community Resources

211 – 24 hours a day - 7 days a week

Fuel Assistance

Transitional Assistance

Food Pantry www.projectbread.org

800-645-8333

SNAP (Food Stamps) 866-950-FOOD (3663)

Migrant Seasonal Farm Worker Program

Office of Multilingual Services http://www.mass.gov/lwd/eolwd/multilingual-information

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Page 34: Career Center Seminar Presentation

Workforce Innovation and

Opportunity Act (WIOA)

The federally funded Workforce Innovation and Opportunity

Act (WIOA) Title 1 ITA Program is for individual job seekers

who need occupational skills training in order to successfully

re-enter the workforce.

Training needs can be identified through LMI exploration, job search, and/or interview processes.

Career Centers can help you identify training opportunities, connect with training vendors and educational institutions, with information on how to access funding such as financial aid. General Eligibility Requirements include lived or worked in the following Service Area

Abington, Avon, Bridgewater, Brockton, East Bridgewater, Easton, Hanson, Stoughton, West Bridgewater,

and Whitman. 34

Page 35: Career Center Seminar Presentation

On-the-Job Training (OJT)

OJT is an “earn as you learn” training program designed to help

you gain employment for which you are not yet fully qualified.

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We reimburse a % of

your gross wages to an

employer if they hire you

as a trainee.

OJT Training is limited in

duration based on the

training needs of the

participant and

requirements of the job.

OJT CANNOT be funded after hiring takes place.

Page 36: Career Center Seminar Presentation

Trade Adjustment Assistance (TAA), Trade Readjustment Allowances (TRA)

If your job has been adversely affected by foreign competition or production or the service you provided moved overseas, you may be eligible for benefits including:

‒ Financial assistance for job training

‒ Extension of Unemployment Benefits

Strict deadlines apply for obtaining some of the benefits under the TAA Programs. For additional information and/or to obtain a listing of TAA certified companies ask a Career Center staff person immediately about these benefits.

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Page 37: Career Center Seminar Presentation

National Emergency Grants (NEGs)

National Emergency Grants (NEGs) assists Dislocated Workers who are affected by large scale layoffs caused by unexpected economic events. NEGs helps Dislocated Workers by temporarily providing funding assistance for training and employment programs.

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Page 38: Career Center Seminar Presentation

Customers with Disabilities

Adaptive equipment available and information on

sources of additional adaptive equipment

Individual assistance

Information on and referrals to relevant agencies and

programs

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Page 39: Career Center Seminar Presentation

Young Adults – up through age 24

Dedicated youth staff Work readiness workshops Peer Support High School Equivalency programs (age 16-21) Summer jobs for youth program (ages 14-21)

Please contact YouthWorks @ 508-584-3234

Youth Services at YouthWorks

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Page 40: Career Center Seminar Presentation

Policy/Guideline For Using

Career Center Services

Child care arrangements made prior to your visit

No food or drink in the Resource Room or Computer Lab

Computers, telephones and fax are for job/educational search purposes only.

Cell phones should be turned off or muted

If you cannot keep an appointment or attend a scheduled workshop, please call in advance to cancel and reschedule.

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Page 41: Career Center Seminar Presentation

The Career Center is here to serve you!

We appreciate all your feedback as it will assist us in improving our services. However, if you believe that you have been denied service or treated in an unfair or inappropriate manner, you have the right to file a complaint. Ask a staff member.

Customer Feedback

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Page 42: Career Center Seminar Presentation

Summary

Where you are

today

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Career Center help with job search

Labor Market Information (LMI)

Tools, resources, and strategies for job search

Tracking your work search activities

Specialized & community resources

Career Center guidelines and policies

Page 43: Career Center Seminar Presentation

Next Steps

Meet with Career Center Staff Member to complete Career Action Plan (CAP) to address needs for job search, upgrading skills, specialized services and accessing community resources

Register for JobQuest (mandatory REA participants)

Conduct labor market exploration

Register for appropriate workshops

Maintain weekly Work Search Activity Log and bring Work

Search Activity Log to all Career Center appointments

Schedule next Career Center appointment

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Page 44: Career Center Seminar Presentation

As part of our working

partnership, please….

LET US KNOW WHEN

YOU GET A JOB!

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CareerWorks is operated by the UMass Donahue Institute and chartered by the Brockton Area Workforce Investment Board. CareerWorks is an EEO/AA Employer. Auxiliary

aids or services are available upon request to individuals with disabilities.