ilfi career development seminar

Illinois League of Financial Institutions

Career Development Seminar

Friday, May 18, 2012

NIU Naperville Campus, Naperville IL



WHO SHOULD ATTEND

BRANCH MANAGERS

ASSISTANT BRANCH

MANAGERS

LOAN OFFICERS

CSR’S

PERSONAL BANKERS

NEW ACCOUNT

PERSONNEL

OPERATIONS

PERSONNEL

TELLERS

ILFI Career Development Seminar AGENDA

8:00-8:30 a.m. Registration & Continental Breakfast

8:30-10:00 a.m. Part 1: Sales & Networking for the

Non-Sales Professionals

10:00-10:15 a.m. Break

10:15-11:15 a.m. Part 2: Sales & Networking for the

Non-Sales Professionals

Dr. Robert Peterson,

Northern Illinois University, Professor

11:15 a.m.-Noon Lunch

Noon- 2:30 p.m. The Current Banking Landscape

2012 Update

Dr. William Chittenden McCoy College of Business

Texas State University & Adjunct with

Northern Illinois University

2:30-2:45 p.m. Break

2:45-5:00 p.m. Can I have your attention, please?

Pat Price, President

The Price Group

Lillian Bjorseth, President

Duoforce Enterprises, Inc.

WHAT WILL YOU LEARN?

SESSION: The Current Banking Landscape

Your customers have more questions than

answers, and they are looking to their bank for

some perspective on today’s economic

conditions. You have an opportunity to serve

your customers better by becoming more

informed. Dr. Chittenden will look at the

current industry, and where it will likely head

over the next few years. He will also share the

latest research and forecasts in the banking

industry. Gain confidence in your

understanding of the state of the banking

industry.

Planned in partnership with

a fresh new approach

for your career needs

Members: $525 for the first

registration and $475 for any

additional registrants.

Non-members: $575 for the

first registration and $525 for

any additional registrants.

Registration for the

conference may be mailed

or faxed. Checks should be

made payable to the Illinois

League of Financial

Institutions.

(see Career Development

Registration Sheet)

Hotel reservations should

be made directly with the

xxxx.

xxx-xxx-xxxx

NIU Discounted Rate:

$xx.xx

When making your

reservations, mentioned

you are attending a

meeting at the NIU

Naperville Conference

Center and receive the NIU

Discounted rate listed

above.

SESSION: Can I have your

attention, please?

Ever wonder how to get people to

engage in a meeting and to sit up

and take notice? This interactive

session helps you lead better

meetings, give better sales

presentations and conduct more

successful strategic planning

sessions. Whether you are a novice

or seasoned professional, you will

sharpen your facilitation skills,

engage and read your audience and

achieve better results.

You will learn to: Use professional techniques for information gathering.

Get audience participating and interacting.

Polish your body language to understand what your

audience is “saying.”

Deal with difficult behaviors, i.e., the “bored one,” the “know-

it-all,” etc.

SESSION: Sales & Networking for the Non-Sales Professionals

If you're like most professionals, you didn't enter your career

looking for a sales role. However at some point every professional

realizes that if they want to advance in their career, they need to be

able to excel at sales. This session will focus on helping non-sales

professionals enhance their sales and networking techniques and

help you to strengthen your customer relationships.

THE VENUE

Northern Illinois University Naperville Campus

1120 E. Diehl Road

Naperville, IL 60563



ILFI Career Development Seminar

MEET THE PRESENTERS

LILLIAN BJORSETH, PRESIDENT

Duoforce Enterprises, Inc.

One of Lillian Bjorseth’s clients said she

could make even the IRS Code

interesting! She is known nationwide for

her high-energy informative and

interactive relationship-building and communication skills programs.

The Chicago Tribune calls her a “networking expert” and the

Association Forum of Chicagoland dubs her “the business

networking authority.” She was honored twice by the National

Speakers Association-Illinois Chapter with the 2011 Wordsmith

Award and as Member of the Year in 2010. In 2009 she was named

Outstanding Chicago Speaker by Red Carpet Concierge. She’s a

prolific author including Breakthrough Networking: Building

Relationships That Last (now in third edition) and 52 Ways to Break

the Ice & Target Your Market. Lillian has worked and played politics

in corporate corner offices and trenches and maneuvered the

entrepreneurial battlefield. She knows what it takes professionally to

be a winner. It’s her passion to help others succeed through her

speaking, training and coaching.











League of Financial

Institutions.


Registration Sheet)



xxxx.

xxx-xxx-xxxx


$xx.xx

When making your


you are attending a

meeting at the NIU




above.

DR. WILLIAM T.

CHITTENDEN PROFESSOR & CHAIR

Texas State Univeristy

Dr. William T. Chittenden is the

chair of the Department of Finance

and Economics and an Associate

Professor of Finance in the McCoy

College of Business Administration

at Texas State University.

Dr. Chittenden earned a B.B.A. in finance and an M.S. in

Economics from the University of Texas at El Paso, and a

Ph.D. in Finance from Texas Tech University. He has

previously taught at the University of Colorado – Denver and

Northern Illinois University. Professor Chittenden specializes in

short-term financial management and financial markets &

institutions. He is a Certified Treasury Professional (CTP®), the

Director of the Corporate Treasury Management Program at

Texas State and he teaches a CTP® review course. Dr.

Chittenden is a past president of the San Antonio Treasury

Management Association. In addition, he is on the faculty of

the Southwestern Graduate School of Banking at Southern

Methodist University. He has been quoted on KUT radio, and

in USA Today, the Austin American-Statesman, and other

national and regional periodicals. Dr. Chittenden has published

articles in the Financial Review, Journal of Financial Planning,

Journal of Portfolio Management, Journal of Investing, Journal

of Economics and Business, among others. He has served as

a financial consultant to the Bank of Montreal/Harris,

ABN/AMRO, Household International, Fitzsimons Federal

Credit Union, TAP Pharmacuticals, and other regional, national,

and international firms. He speaks regularly to professional

organizations across the United States and Canada on a

variety of financial and economic topics. He is a member of the

National Association for Business Economics, the Financial

Management Association, and the Association for Financial

Professionals.



ILFI Career Development Seminar

MEET THE PRESENTERS

ROBERT PETERSON, PROFESSOR

Northern Illinois University

Robert M. Peterson is the White Lodging

Professor of Sales at Northern Illinois

University. He holds degrees from Indiana

University, George Washington University

and the University of Memphis.

He was a salesperson for many years selling printing and financial data

prior to earning his doctorate. Dr. Peterson earned the American

Marketing Association 2002 Innovative Teacher Award, the Innovative

Sales Educator Award from the University Sales Center Alliance 2006,

the 2010 Hormel Meritorious Teaching Award from the Marketing

Management Association, and the most recently the 2011 Excellence in

Teaching Award by the Sales Special Interest Group of the American

Marketing Association.

Dr. Peterson earned several teaching awards at the University of Portland

and three Best Session awards at the US Association of Small Business

and Entrepreneurship Conference. He was chair of the sales department

at William Paterson University in New Jersey. Rob served on the board of

the National Conference in Sales Management for seven years and is a

current board member of the Sales Education Foundation.

Dr. Peterson has published several manuscripts, including articles

appearing in Industrial Marketing Management, Journal of Personal

Selling and Sales Management, Business Horizons, Journal of World

Business, Journal of Marketing Theory and Practice, Entrepreneurial

Executive, and the Journal of Marketing Education. When not teaching

sales courses, Rob enjoys being a Cubmaster of a local Cub Pack, Tae

Kwon Do, wine making, traveling, and spending time with his wife and

twins.











League of Financial

Institutions.


Registration Sheet)



xxxx.

xxx-xxx-xxxx


$xx.xx

When making your


you are attending a

meeting at the NIU




above.

PAT PRICE PRESIDENT

The Price Group, Inc.

The Price Group, Inc., a full-service

marketing firm serving small to

mid-sized organizations. Pat has

worked with numerous clients to

generate more business and boost

their marketing effectiveness

through integrated marketing

campaigns

She is known for helping clients with holistic marketing, the

combination of offline tactics with the latest online and social

media strategies to improve business results.

Pat is a featured speaker at corporate and entrepreneurial

seminars, and is known for her trademark enthusiastic and

engaging speaking style. She brings to the table 30 years of

corporate and entrepreneurial experience. Prior to forming The

Price Group, she was the Director of North America Product

Marketing for a Fortune 500 firm.

She holds an MBA degree from Northwestern University and a

Master of Science in Electrical Engineering degree from the

University of Southern California. She is a member of the

National Speakers Association and is on the Board of Directors

for the Hawthorne Credit Union.

ilfi career development seminar

Documents

sales networking

nonsales professionals

sales role

better sales presentations

banking industry

northern illinois university

career needs members

current banking landscape