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Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008

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Page 1: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Career Planning

Joe Longo

VP Professional Services

MetricStream Inc.November 6 2008

Joe Longo

VP Professional Services

MetricStream Inc.November 6 2008

Page 2: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Introduction• MetricStream: (private) our PSO team is comprised of on-shore consultants and off-shore developers co-

located with our Engineering team in Bangalore, India.

• Selectica, Inc: (NASDAQ: SLTC) VP of PSO at Selectica, a provider of configuration software and contract management solutions . While at Selectica, Joe was responsible for SOX reporting related to his P&L operations within PSO.

• Active Decisions (private): VP of PSO at Active Decisions, a provider of SaaS e-Tailing web tools for retailers with a major web presence: Apple Computer, CompUSA, Target Stores, etc.

• ValiCert Inc. (NASDAQ: VLCT) VP of PSO at Valicert. Internet security Provider

• Worldtalk, Inc. (NASDAQ : WTLK): VP of PSO & Support at Worldtalk, secure e-mail and and directory integration.

• The Santa Cruz Operations (NASDAQ:SCOC): Director Engineering Services, SCO was a provider of Xenix and Unix systems.

• During his career, Joe has provided direct consulting expertise to major enterprise customers such as the Federal Reserve Bank, Hong Kong Post, Wells Fargo Bank, MCI, and others.

• Education: Degree in Computer Science, Royal Melbourne Institute of Technology, and a Post Graduate Diploma in Digital Communications, Chisholm Institute of Technology.

• Find more on http://www.linkedin.com/joelongo

• MetricStream: (private) our PSO team is comprised of on-shore consultants and off-shore developers co-located with our Engineering team in Bangalore, India.

• Selectica, Inc: (NASDAQ: SLTC) VP of PSO at Selectica, a provider of configuration software and contract management solutions . While at Selectica, Joe was responsible for SOX reporting related to his P&L operations within PSO.

• Active Decisions (private): VP of PSO at Active Decisions, a provider of SaaS e-Tailing web tools for retailers with a major web presence: Apple Computer, CompUSA, Target Stores, etc.

• ValiCert Inc. (NASDAQ: VLCT) VP of PSO at Valicert. Internet security Provider

• Worldtalk, Inc. (NASDAQ : WTLK): VP of PSO & Support at Worldtalk, secure e-mail and and directory integration.

• The Santa Cruz Operations (NASDAQ:SCOC): Director Engineering Services, SCO was a provider of Xenix and Unix systems.

• During his career, Joe has provided direct consulting expertise to major enterprise customers such as the Federal Reserve Bank, Hong Kong Post, Wells Fargo Bank, MCI, and others.

• Education: Degree in Computer Science, Royal Melbourne Institute of Technology, and a Post Graduate Diploma in Digital Communications, Chisholm Institute of Technology.

• Find more on http://www.linkedin.com/joelongo

Page 3: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Agenda

• Your Career Goals

• Career Tracks in Services

• The VP 2 B

• Your Fan Base

• Promote Yourself

• Q&A

• Contact Information

• Your Career Goals

• Career Tracks in Services

• The VP 2 B

• Your Fan Base

• Promote Yourself

• Q&A

• Contact Information

Page 4: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Career Goals

Soul Searching: What are My Goals?

Typical Discoveries:

– Experience & Learning

– Financial Stability

– Recognition

– Balance: personal vs work life

Soul Searching: What are My Goals?

Typical Discoveries:

– Experience & Learning

– Financial Stability

– Recognition

– Balance: personal vs work life

Page 5: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Tracks

Career Tracks in Services• Typical Path

– Contributor Leader Manager Director V.P.

• Alternate Destinations– Principal Consultant / Practice Director

– Operations Manager / COO

– Sales / Sales Management

Career Tracks in Services• Typical Path

– Contributor Leader Manager Director V.P.

• Alternate Destinations– Principal Consultant / Practice Director

– Operations Manager / COO

– Sales / Sales Management

Page 6: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

The VP 2 B

Typical Path: Create Value in Yourself

– Become a domain expert

– Get certified, e.g. CCSIP, PMI

– Find the revenue opportunities

– Know the customer business needs

– Articulate the business needs internally

– Develop Strategies, methodologies, processes

– Be a close ally to Sales

Typical Path: Create Value in Yourself

– Become a domain expert

– Get certified, e.g. CCSIP, PMI

– Find the revenue opportunities

– Know the customer business needs

– Articulate the business needs internally

– Develop Strategies, methodologies, processes

– Be a close ally to Sales

Page 7: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Your Fan Base

Who Will Notice

– Your Customers

– The Sales VP

– Your CFO

Your CEO

Who Will Notice

– Your Customers

– The Sales VP

– Your CFO

Your CEO

Page 8: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Promote Yourself

Negotiate Your Growth

– Find your Internal Champion/Mentor

– State your Goal

– Agree on a Path

– Establish Tangible Milestones

– Become “The Solution”

– Negotiate – it’s expected

Negotiate Your Growth

– Find your Internal Champion/Mentor

– State your Goal

– Agree on a Path

– Establish Tangible Milestones

– Become “The Solution”

– Negotiate – it’s expected

Page 9: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Resources

Additional Help

– PSVillage

– Mentoring Programs

– Associations: SSPA, SIIA, GanttHead

– Professional & Industry Conferences

Additional Help

– PSVillage

– Mentoring Programs

– Associations: SSPA, SIIA, GanttHead

– Professional & Industry Conferences

Page 10: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Q & A

Page 11: Career Planning Joe Longo VP Professional Services MetricStream Inc. November 6 2008 Joe Longo VP Professional Services MetricStream Inc. November 6 2008

Contact Information

Debbie [email protected]/623-4938 Atlanta Office770/633-7408 Mobile

Rick [email protected]/277-1928 CA Office805/405-5552 Mobile

Debbie [email protected]/623-4938 Atlanta Office770/633-7408 Mobile

Rick [email protected]/277-1928 CA Office805/405-5552 Mobile

Terry Jansen

[email protected]

408/246-2867 Bay Area Office

Luanne Pirogowicz

[email protected]

330/607-7294 Akron, OH Office

Terry Jansen

[email protected]

408/246-2867 Bay Area Office

Luanne Pirogowicz

[email protected]

330/607-7294 Akron, OH Office

Joe [email protected] http://www.linkedin.com/joelongo408.348.5002 (m)

Joe [email protected] http://www.linkedin.com/joelongo408.348.5002 (m)