caroline willard wallets and security round table
TRANSCRIPT
SEIZE THE NOW
WALLETS AND SECURITY ROUNDTABLE
EVP, MARKETS & STRATEGY,
CO-OP FINANCIAL SERVICES
WILLARDCAROLINE
INSECURITY
2% 91%
36%
think mobilewallets are safe in store.
think they’ve
surrendered their
right to privacy.
are reluctant
to try a mobile
wallet because
of security.
“fatigue
denial”.
Consumers feel
and
USAGEUp 100% for young adults.
TRANSFERSHALF of young adults did a P2P transfer in 2014.
201431% of young adults and 28% of mobile banking users switched financial institutions over the past two years, compared to 20% in 2013.
NOWYoung adults and mobile banking users are now nearly TWICE as likely as the average U.S. consumer (16%) to have switched.
MOBILE IS A MOTIVATOR
P2P IN 2014SWITCHINGINSTITUTIONS
MINDING THE GAPPROVIDING NEEDED SECURITY
HOW DO WE MOVE FORWARD?
WALLETS
WHAT ABOUT SECURITY?
TOKENIZATION EMV
HOST CARD EMULATION CONTROLS & ALERTS
SEIZING THE NOW
Director of Product Development, CO-OP Financial Services
MICHELLE THORNTON
Founder, Ondot Systems
RACHNA AHLAWAT
CEO dnd Cofounder, Finivation
BRIAN BODELL
MOBILE WALLETS
EXPERTS