case study: ameren improves response time to grid outages with ca workload automation agents

World®’16

AmerenImprovesResponseTimetoGridOutageswithCAWorkloadAutomationAgentsClarkAmmons,WorkloadAutomationSoftwareEngineer,AmerenTraceyLary,ProgrammerAnalystIII– AutoSys Admin,Ameren

MFX121S

MAINFRAMEANDWORKLOADAUTOMATION

2 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.

Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.

ForInformationalPurposesOnlyTermsofthisPresentation


Abstract

Inthissession,youwilllearnabouttheuniquewaythatAmerenusesmanyoftheCAWorkloadAutomation(CAWA)Agentjobtypestokeeptrackoflinesmeninthefieldandserviceoutagesforbothelectricandgasalerts.WiththeuseofCAWorkloadAutomationAgents,loadbalancingandrobustDisasterRecovery,Amerenisabletorespondquicklytogridoutagesandminimizebusinessdisruption.

TraceyLary

AmerenProgrammerAnalystIIIAutoSysAdministrator

AmerenSoftwareEngineerWAAE

ClarkAmmons


Agenda

INTRODUCTIONS

USEOFCAWORKLOADAUTOMATION(CAWA)AEANDJOBTYPESATAMEREN

QUESTIONS

BESTSTANDARDSANDPRACTICEUSEOFJOBTYPES

DIFFERENTJOBTYPESINUSEATAMERENANDWHY

ROIUSEOFJOBTYPES/STANDARDS&PRACTICES/DISASTERRECOVERY

1

2

3

4

5

6


Introductions

§ TraceyLary – ProgrammerAnalystIII/AutoSys Administrator– SupportontheCSSSystemandAdministratorofAutoSys toensurethat

allproperstandardsandbestpracticesarekeptpriortodeploymenttoproduction,workingProductionControlandensuringthatalltheprocessisfollowedbeforemovingfrominstancetoinstance.

§ ClarkAmmons– WAAESoftwareEngineerandAdministrator– 20+yearsexperiencewithproductmakingbestusetocustomer,

upgradefromversiontoversiontocurrentversionR11.3.6SP5andAgentswithPluginsetups.SettingupeEM/WCC,teacher/trainerofDevelopersinuseofnewestversionsWAAEforJobScheduling.


Plugin’sandJobTypesAvailable

§ CAWAAEAgentJobTypes– AseveryoneknowswentFrom3Typesto55!

§ BOX– CMD– FW(WhatdoesthenewTypesgetyou?)§ BOX– CMD– FW– DBPROC– SQL– DBMON– JMSPUB– JMSSUP– HTTP– WBSVC– FTP– SCP– OSAG– OASET– OACOPY– PROXY…– Plugin’s“database,appservices,oa,proxy,webservice,ps …”

– YourjobtypesaredrivenbyeithertheAgentstandardinstallorPlugininstallalongwithproperJILattributes…

– BetterSecurity!!!


BestStandardandPracticesWithUseofJobTypes

§ Documentationisthekey!!!

§ NamingStandardsthatyoucanreferencebacktoDevOps

§ Gvar’s,Evar’s,Machine’s,VirtualMachinesfitNaming

§ PasswordsStoredthruCredentialstable,orWCCtab

§ NoChangesorminimalchangestoanyJILwhenmovingfromTestinstancetoProductioninstance


JobTypesinUseatAmerenandWhy

§ Ameren– Keepmovingforwardand,stoplookingbackatwhatitwaslike– DBPROC,SQL,DBTRIG,DBMON,OASG,OASET,OACOPY

§ BetterSecurity,abilitytoreachouttomoreDB’s,etc.– JMSPUB,JMSSUB,HTTP,POJO,WBSVC

§ WebServicesusingtheIBMMQ(Mull)Systemtosend/receiveupdateshelpsintrackingofLinemen,trucks,serviceoutages,usage,updatetocustomersfromwhenserviceistoberestoredtobilling

– FTP,SCP,FT,FW,CMDandofcoursetheBOX§ WhywriteaFTP/SCPscriptwhenit’salreadydone?



§ DatabaseJobTypes– Hasremovedtheneedtowriteascripttoattachtodatabasethenexecutethe

neededcommandondatabase.MadesystemmoresecureastheID’sarestoredintheCredentialTable.NoneedtohaveanotherscriptlookingattheDBtoseeifit’scompletedorfailed.It’salldonethruAutoSys.

§ WebServicesJobType– JMSPUB/SUB(MQSys)Readingandupdatingtablesandrowstothenhelpin

updatingofthewebthateitherthecustomercanseeorinhousecanviewtoensurefasterresponsetimewhenthereisaneedfromoutagesorit’skeepingtrackoftheusagethatcustomerscanloginandview.

JobTypes|Standards&Practices|DisasterRecovery|ROI



§ WebServicesJobType– HTTPcannowbeusedtoeitherhit(GET)aURLandstartaprocessthruthe

automatedprocessorcanPOSTandwaitforinformationtoreturnfromtheservice.

– WBSVCusingSOAPui nowdoingthetriggeringofmanyothertypesofwebservicesthattrackifweatherisgoodorbad,makingdecisionstorunornot.

§ PROXY– Creatinguptosixadditionalserverstorunprocessesonwithouttheneedfor

anAgent,thisiswhenyouonlyhaveaneedtorunminimalnumberofprocessesonthisservergoingthruSSH2andreportingbackwhencomplete.



Standards&Practices/DisasterRecovery

§ Standards&Practices– Youhavedocumentationthatallhaveacceptedand,whatbetterwaycanyou

runashopthanwheneveryoneispracticingthesamethingsmakingyoursetup’s,alerts,andmigrationscleanwhenmovingfromTesttoProd.

§ DisasterRecovery– NotusingHAhowever,usingavirtualmachinetoruntheScheduler/App

Serveronwithonlysomebackupprocessesbeingdonekeepsthingscleanonserver.WithOracleDatagaurd replicatingthedatatoanotherlocationitsverysimpletomovefromprimarytosecondarywithverylittledowntime.



ROI

§ ReturnonInvestment– JobTypeslowerthenumberofhoursthatDevOpsusestosetupprocesses

whenthereislessscriptingthatneedstobedone.NomoreneedtoaddDBClientsoneverymachineand,yoursecurityisbettersafeguarded.Timeisfreeduptomoveontootherprojects.Customersserviceisreturnedinmuchbetterandtimelyfashion,makeseveryonehappy!

– GoodStandards&PracticeskeepyourJILcleanandreducestheamountofworkwhenpromotingyourjobsacrosstonextinstance.LessnumberofAgentsareneededinashopasyoutakeadvantageofthemanyjobtypes.

– HavingaDRsystemthathasbeentestedandprovenisatwofold,lessequipmentneededaswellassoftwareandrecoveryisjustafast.



Questions?


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Thankyou.

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case study: ameren improves response time to grid outages with ca workload automation agents

Technology