case study: coty builds holistic it management platform with ca spectrum as a foundational solution

World®’16

CaseStudy:CotyBuildsHolisticITManagementPlatformWithCASpectrum®asaFoundationalSolution

DanEllsweig - EnterpriseManagementArchitect- Coty

DO4X110S

DEVOPS– AGILEOPERATIONS

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Abstract

PleasejoinDanEllsweig fromCotyInc.,agloballeaderinthepersonalbeautyindustry,forapresentationthatdetailshowthecompanybuiltaholisticenterprisemonitoringplatform.LearnhowCotyreplacedacollectionofmanagementsystemswithanew,globalplatformbuiltonCASpectrum®andCAPerformanceManagement.You’llalsodiscoverhowCotyintegratesCASpectrumwithotherCAsolutions—includingCAServiceOperationsInsight,CAApplicationPerformanceManagement,CAAppSyntheticMonitorandCAUnifiedInfrastructureManagement—togivemanagementvisibilityintotheimpactofserviceswithinIT,andtoprovidereportingtoalllevels.

DanEllsweig

Coty,EnterpriseManagementArchitect


AboutCoty


AboutCoty

Cotyhasaniconicportfolioofmorethan77brandsacrossfragrances,colorcosmetics,haircare,bodycareandskincare


EnterpriseManagementatCoty

§ EvolutionofCoty

§ Evolvinginfrastructure

§ Cotyapproachonmonitoring


CotyProductionEMSEnvironmentCAServiceOperations

Insight

RedwoodVendor-

specificSNMPtraps

CAASM

MultipleCAtoolsfeedingPerformance

Center

CAUnifiedInfrastructureManagement

CAApplicationPerformanceManagement

SAPSolutionManager

RemedyForceAtriumCMDB

Dist ServersLinux,WIN,DB,vCenter,

AS400

SANApplicationsSAP,Backup

JobControl,UPS/DC

GLBLNetInfrastructure,Netflow/Syslog,Voice/Video,

Exchange/AD,Lync

CustomerExperienceMonitors

AWS,MS365

WhatWeBuilt


ProposedCAServiceOperationsInsightProdEnvironment

CAServiceOperationsInsight

connectors – CAUIM,CAAPM,GenericSNMP

CAServiceOperationsInsightStore50G

CAServiceOperationsInsightmanager

SQLServerMSSql2008R2

CAServiceOperationsInsightUI

UserPortalDashboards

On-DemandReportsMail-OutsAnalytics

EMCstorageRemedyticketing/CMDB

MultipleCAtoolsfeedingPerformance

Center

CAUIM,OracleMSSQL

CAAPM

SAPSolutionManager Redwood


reportingserver


connector–CASpectrum


connecters–Redwood,

RemedyForce


GlobalInfrastructure

Fault/Perf:CASpectrum/CAPerformanceManagement

CANetworkFlowAnalysisharvester

Win2008R2

CAPerformanceManagementVertica

database

CAPerformanceManagementdata

aggregator

RHEL6.x

PerformanceCenter

RHEL6.0

CAPerformanceManagementdatarepository

RHEL6.0

CASpectrumOneClick

CAPerformanceManagementdata

collector

RHEL6.x

CASpectrum

RHEL6.x

CAUnifiedCommunication

Monitor


FutureofCoty


CIDiscoveryWithCASpectrum

§ Centraltoallintegrations

§ Flexible,infrastructurefriendlydiscoveryprocess

§ Rules-basedgroupingwithglobalcollections

§ Youdon’tknowwhatyoudon’tknow– discoveryiscritical

§ Security– detectionofbadcredentials

§ CMDB– bringingitalltogether


CASpectrumGlobalCollections

§ Centraltoallintegrations

§ Globalcollectionsaresharedbetweenperformancemonitoringandserviceviews

§ CASpectrumallowsmultiplemethodstoshareGCs– productintegrations,APIsandattributes


CASpectrumDiscoveredCIsintoCotyCMDB

§ Custombi-directionalintegrationbetweenCAServiceOperationsInsightandBMCRemedyforce CMDB

§ AdditionalinternalCASpectrumattributepassingtoCAServiceOperationsInsightviacustomconnector

§ LesseningtheneedtopurchaseaCMDBdiscoverytoolsuchasHPApplicationDiscoveryandDependencyMapping(HPADDM)


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case study: coty builds holistic it management platform with ca spectrum as a foundational solution

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