case study - employee recognition at mirvac

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CASE STUDY: Journey to the Stars Redefining Employee Recognition at Mirvac

Post on 21-Oct-2014

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When Mirvac was experiencing varying degrees of success with the design of their solution, they realised they could leverage its potential far more effectively with external help. Having the right guidance combined with a purpose-built platform proved invaluable when launching their company-wide reward and recognition program, ‘Mirvac Stars’.

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Page 1: Case Study - Employee Recognition at Mirvac

CASE STUDY:

Journey to the StarsRedefining Employee Recognition

at Mirvac

Page 2: Case Study - Employee Recognition at Mirvac

is a leading integrated

real estate group with

1,000+ employees

throughout Australia.

Page 3: Case Study - Employee Recognition at Mirvac

They have a Vision, To set the standard as a world-class

Australian property group that

attracts the best

Page 4: Case Study - Employee Recognition at Mirvac

a Strategy,being integrated, diversified and focused

Page 5: Case Study - Employee Recognition at Mirvac

And one set of Values

ACT WITH INTEGRITY

WORK AS ONE MIRVAC TEAM

VALUE OUR CUSTOMERS AND STAKEHOLDERS

TAKE OWNERSHIP

STRIVE FOR EXCELLENCE

Page 6: Case Study - Employee Recognition at Mirvac

which together articulate ‘The Mirvac Way’

and create the foundation from which

‘Mirvac Stars’ was built.

Page 7: Case Study - Employee Recognition at Mirvac

But first, a step back.

Page 8: Case Study - Employee Recognition at Mirvac

How could Mirvac encourage every employee to live and breathe ‘The Mirvac Way’?

By recognising their employees

for living by their values

and ensuring that it’s fair,

consistent and attainable

for every single person involved.

Page 9: Case Study - Employee Recognition at Mirvac

How did an initiative like this work?

We’ll start at the beginning.

Page 10: Case Study - Employee Recognition at Mirvac

The Objectives.

And achieve this throughout every division of the business.

Not just today, but for years to come.

• To encourage employees to actively acknowledge Mirvac Values in action

• Reward employees that demonstrate the Mirvac Values on a day-to-day basis

Page 11: Case Study - Employee Recognition at Mirvac

Mirvac developed a solution internally.

Page 12: Case Study - Employee Recognition at Mirvac

But realising greatness isn’t always easy.

The Mirvac Executive Team wouldn’t approve

the format of the program.

Page 13: Case Study - Employee Recognition at Mirvac

Back to the drawing board. Focus groups were conducted involving every division of Mirvac,

including the program sceptics.

Page 14: Case Study - Employee Recognition at Mirvac

Which led to The Rethink. And Mirvac identified the need to outsource

the administration of their program.

They realised it required thought beyond a technology platformif they were to truly inspire their people

and ignite a culture of recognition.

Page 15: Case Study - Employee Recognition at Mirvac

We partnered with Mirvac to design a best-practice solution

And together we launched ‘Mirvac Stars’ A company-wide reward

and recognition program.

Congratulations

on being recognised for the value

Act with integrity

[name]

[ Date ]

[ Manager name ]

Page 16: Case Study - Employee Recognition at Mirvac

And how does it work?

Super Stars are invited

to attend the annual

Mirvac Stars Awards night...

Value Stars are eligible

for the Super Star Award

Where the

MEGA STAR

is announced

When an employee has been nominated for

all 5 Values they are awarded Value Star status

and receive 125 bonus points

An employee nominates a colleague

for demonstrating one of the Values

1

2

3

4

5

The employee’s manager approves the nomination.

The nominated employee receives 25 reward points.

Employees can continue to receive nominations and earn points even if they have achieved Values Star status

Employees can redeem their points for a range of 3,000+ items in the ‘Mirvac Stars’ store

Page 17: Case Study - Employee Recognition at Mirvac

The Mirvac Stars Awards Party is the ultimate night of recognition

And the employee who has best represented the values

is honoured as the Mirvac Mega Star.

where the best of the best are celebrated,

Page 18: Case Study - Employee Recognition at Mirvac

What is ‘Mirvac Stars’ delivering?

A way to thank employees

at all levels of the organisation

for living by their Values and

recognise achievements that

might have otherwise gone

unnoticed.

“If it wasn’t for Mirvac Stars I might not know the Values as well as I do”

Mirvac Employee

Page 19: Case Study - Employee Recognition at Mirvac

{Year 1} It’s working.

90%

logged in the first week

350+

moments of recognition per month

14 Super Star awards presented

Page 20: Case Study - Employee Recognition at Mirvac

{Year 2} And the Mirvac Values continue to remain top of mind.

70%

of employees &

90%

of managers had received a nomination

+8%

Positive perception score for recognition increased by 8%

92%

of managers logged in between this 18–24 month period

Page 21: Case Study - Employee Recognition at Mirvac

Today.A goal to reach an overall employee engagement score of

65%

They’ve just achieved 66%

Page 22: Case Study - Employee Recognition at Mirvac

Contact us todayto find out the impact employee recognition

could have in your organisation.

accumulate.com.au 1300 733 725 linkedin.com/company/accumulate @accumulateAU