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Page 1: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

<Title>Case Study:Stryker

Page 2: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

Stryker Corporation is a medical technology company, specializing in orthopedic, medical and surgical, and neuro-technology and spine products.

F O U N D E D

1946

R E V E N U E

$ 11 Billion (2016)

P R O F I T

$ 2 Billion (2016)

E M P L O Y E E S

22,000 (2013)

Page 3: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

O V E R V I E W

Page 4: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

F I N A N C I A L$1.5 Billion Acquisition from Boston Scientific

G E O G R A P H YGlobal

W O R K S T R E A M S17 Different Workstreams

Neurovascular Acquisition T I M E L I N E24 Months

Page 5: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

A G G R E S S I V E T I M E L I N ELoss of Revenue plus additional

acquisition costs if missed

D E E P I N T E G R A T I O NIntegration of ERP, Manufacturing,

Product Lifecycle, Ordering, Training Systems

C O M P L I A N C E A N D R I S KMedical Technology regulated by multiple governmental agencies.

Project Complexities

Page 6: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

K I C K O F F

Page 7: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

Team Mission

2 0 0 + I N T E G R A T I O N S

M I N I M A L D O W N T I M E

1 8 M O N T H S U N T I L C O D E C O M P L E T E

A G I L E I N T H E W A T E R F A L L

F O L L O W I T A L L S T A N D A R D S

D O N ’ T F A I L

Page 8: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

Logical Service Bus

ERP MES

Order

PLM

Train CAPA

Page 9: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

The Plan

2 W E E K I T E R A T I O N S

A U T O M A T E D E P L O Y M E N T

D E S I G N B Y C O N T R A C T

B U S I N E S S A C T I V I T Y M O N I T O R I N G

M O N T H L Y D E M O S

M O N T H L Y I T R I S K R E V I E W S

Page 10: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

M O N T H 1 2 O F F S I T E

Page 11: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

Team Mission

2 0 0 + I N T E G R A T I O N S

M I N I M A L D O W N T I M E

6 M O N T H S U N T I L C O D E C O M P L E T E

A G I L E I N T H E W A T E R F A L L

F O L L O W I T A L L S T A N D A R D S

D O N ’ T F A I L

Page 12: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

D I S A S T E R S T R I K E S

Page 13: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

Situation: Critical

W E F O R G O T A Z E R O

ERP Integrations go from ~75 to ~750

D E L A Y S I N M E S

The manufacturing system upgrade is

not going well

W H O D I D C O N S I G N M E N T ?

A key complex scenario was missed

in planning

T H E D A T E

The calendar has decided to keep

rolling

0 1 2 3

Page 14: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

W H A T W O U L D Y O UD O ?

Page 15: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

15

The Tour

How does Lean Manufacturing Really Work?

Page 16: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

The New Plan

V I S U A L I Z E W O R K

E X P L O I T T H E C O N S T R A I N T

E N A B L E S E L F -S E R V I C E

L I M I T W I P

S M A L L D A I L Y R E L E A S E

S Y N T H E T I C T R A N S A C T I O N S

Page 17: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

G O L I V E

Page 18: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

Final Delivery

1 5 0 0 I N T E G R A T I O N S

N O D O W N T I M E

C O D E C O M P L E T E I S N O T A T H I N G

C O N T I N U O U S D E P L O Y M E N T

I T R I S K A U D I T

D O N ’ T F A I L

Page 19: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

O U T C O M E S

Page 20: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

Software as a Supply Chain

R E D U C E C Y C L E T I M E

R E D U C E D E F E C T S

R E D U C E C O S T S

I N C R E A S E P R E D I C T A B I L I T Y

M A N A G E C O M P L I A N C E

M A N A G E R I S K

C O N T I N U O U S D E L I V E R Y

Page 21: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

T O D A Y

Page 22: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

2 0 1 6 S T R Y K E R I T I N N O V A T I O N A W A R D

A culture of speed, safety, and improvement

N E U D E S I C M A N A G E D S E R V I C E S

Manage BizTalk and Operating Systems

36 Months Later

Page 23: Case Study:  Stryker · Systems. COMPLIANCE AND RISK. Medical Technology regulated by multiple governmental agencies. ... Critical. WE FORGOT A ZERO. ERP Integrations

D I S C U S S I O N

What principles helped drive success?