[case study] taming the content beast at datavail

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TAMING THE CONTENT BEAST WITH KAPOST

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Page 1: [Case Study] Taming the Content Beast at DatAvail

TAMING THE CONTENT BEAST WITH KAPOST

Page 2: [Case Study] Taming the Content Beast at DatAvail

2www.datavail.com

TAMING THE CONTENT BEAST WITH KAPOST

Describing the Content Beast

About Kapost and Datavail

Why Kapost

Key ResultsTaming the Beast in

Four StepsWhat’s Next

Page 3: [Case Study] Taming the Content Beast at DatAvail

3www.datavail.com

WE ALL KNOW “CONTENT IS KING”

Content still a driving force for lead

generation

Content, when done right, improves

branding and shows thought leadership

Sales relies on relevant content to engage

prospects

Relevant content can improve website traffic

to improve search results

Content proves subject matter expertise

Predictive analytics enable “next best” content delivery

Page 4: [Case Study] Taming the Content Beast at DatAvail

4www.datavail.com

BUT CONTENT CAN FEEL MORE LIKE A BEAST THAN A KING…

Cumbersome content creation process

• Inconsistent planning, creation, production and distribution processes

• Recreating the wheel, every time.

Content tracking chaos = email hell and lots of missed deadlines

Siloed departments and unclear priorities create resource bottlenecks

Content planning not strategic, nor tied to revenue results – more ad hoc

Difficult to scale

And approvals are…challenging.

Page 5: [Case Study] Taming the Content Beast at DatAvail

5www.datavail.com

TAKING A MORE STRATEGIC APPROACH TO CONTENTWITH KAPOST

Collaboration Accessibility Insight

StudioGallery &

Publishing EngineAnalytics

Revenue Acceleration

Right Content, Right Customer, Right time

Alignment

Repurposing-driven Content Operation

Canvas

Tagging

Business Outcomes

People Process

Kapost

Page 6: [Case Study] Taming the Content Beast at DatAvail

6www.datavail.com

THE CONTENT PROCESS – TAMED

Content

AlignAnalyze

ExecuteDistribute

Analyze

Distribute Execute

Align

Page 7: [Case Study] Taming the Content Beast at DatAvail

7www.datavail.com

TAMING THE CONTENT BEAST | FIRST STEP - ALIGNMENT

Planning for cross campaign

content alignment

Effective idea creation and planning

around priorities

Opportunity for collaboration between teams and stakeholders

Align content to buyers personasand journey steps

Handling and processing

ideas/requestsfrom each

department effectively Conten

t

Align

Page 8: [Case Study] Taming the Content Beast at DatAvail

8www.datavail.com

TAMING THE CONTENT BEST | SECOND STEP - EXECUTE

Standarize processes for initiatives and content

types

Assign task roles and responsibilities

With visibility of complete development process, you can adjust

resources and priorities

Dashboard enables individual real time daily “to-do” lists, while enabling

big picture view of constraints and obstacles

Develop editorial calendar dependent

upon “hard” or “smart” deadlines

Content

Execute

Page 9: [Case Study] Taming the Content Beast at DatAvail

9www.datavail.com

TAMING THE CONTENT BEAST | THIRD STEP: DISTRIBUTE

Manage content distribution through one

source

Make accessible to sales –your “content concierges”

via tab in Salesforce

Kapost gallery enables filtering by category and searching by key word

Distribute to social, website, third party

publications from Kapost

Content

Distribute

Page 10: [Case Study] Taming the Content Beast at DatAvail

10www.datavail.com

TAMING THE CONTENT BEAST | FOURTH STEP - ANAYZE

Track content impact on individual deals as well as

aggregate bookings/revenue

Create line of site into content inventory and

performance, and gaps within each persona and

their buyers’ journey

Better use of resources –concentrate on high performing types of

content and reuse of existing content

Determine where bottlenecks are in

content development

Content

Analyze

Page 11: [Case Study] Taming the Content Beast at DatAvail

11www.datavail.com

THE CONTENT BEAST, TAMED AT DATAVAIL

Clear visibility into personal tasks via

dashboard

Support of full funnel content

operations

Easily accessible views of team tasks for better planning and

team alignment of priorities via calendars and task views

Easily accessible library for SalesForce

users

Ability to ensure alignment of tactics

and strategy

Feeding executive dashboards and marketing

insights/attribution

Identify gaps in strategy and context coverage to inform

planning process and content strategy

Page 12: [Case Study] Taming the Content Beast at DatAvail

12www.datavail.com

THE CONTENT BEAST, TAMED AT DATAVAIL

Before Kapost After Kapost

Email hell – hundreds a day 75% reduction in email within team

Serial and singular content development60 initiatives, 400 pieces of content in development

Attempts at project planning via Sharepoint, Gira, Excel

One project planning tool for all team members and vendors/writers

Limited visibility to content contribution to revenue bookings

Know exactly which pieces of content are contributing and what isn’t

Limited awareness of what content used by which persona at what stage

Visibility of content at MEL through closed deal stages of funnel

Wasted time and effortExtraordinary improvement in productivity, by all measurements

Employee frustration Employee satisfaction

Marketing employees have said they will never work anywhere again without Kapost.

Page 13: [Case Study] Taming the Content Beast at DatAvail

13www.datavail.com

RESULTS THAT MATTER: REVENUE

Of revenue bookings at Datavail come from

marketing-generated leads

Majority of leads come from content-focused search, advertising and events

Datavail has grown at a CAGR clip over the past five years

75% 80% 50%

Page 14: [Case Study] Taming the Content Beast at DatAvail

14www.datavail.com

WHAT’S NEXT?

Better use of Kapost planning tool – Canvas

Integrating predictive analytics – both account

based marketing and persona based marketing –

into Kapost

Focus on “next best” personalized content

distribution through the buyers’ journey

Page 15: [Case Study] Taming the Content Beast at DatAvail

15www.datavail.com

Dashboard

Page 16: [Case Study] Taming the Content Beast at DatAvail

16www.datavail.com

Initiatives In Progress

Page 17: [Case Study] Taming the Content Beast at DatAvail

17www.datavail.com

All Content In Development

Page 18: [Case Study] Taming the Content Beast at DatAvail

18www.datavail.com

White Papers in Development

Page 19: [Case Study] Taming the Content Beast at DatAvail

19www.datavail.com

Calendar: Campaigns

Page 20: [Case Study] Taming the Content Beast at DatAvail

20www.datavail.com

Calendar: Blogs

Page 21: [Case Study] Taming the Content Beast at DatAvail

21www.datavail.com

Task List: Designer

Page 22: [Case Study] Taming the Content Beast at DatAvail

22www.datavail.com

Initiative: Trade Show

Page 23: [Case Study] Taming the Content Beast at DatAvail

23www.datavail.com

Content: White Paper