case study vocational training program quality
TRANSCRIPT
CASE STUDY : VOCATIONAL TRAINING PROGRAM FOR QA & QC
Q
SOCIAL
“ OUR AMBITION IS TO SUPPORT OUR CUSTOMERS
TO HAVE THE BEST QAs AND QCs AMONG INDUSTRY PEERS
TO SUPPORT THE DEVELOPMENT OF THEIR BRAND NAME AND PRODUCTS ”
ENVIRONMENTAL
MANAGEMENT
3 TO 5 YEARS VOCATIONAL TRAINING PROGRAM
“We enrolled all our QCs andQAs for a 3 to 5 years trainingprogram.
This is a strategic investment to achieve our target of becoming the leader among becoming the leader among industry peers to support the development of ourbrand and products”
Country Quality Manager (China)
2016 Responsabilitas. All rights reserved.
WHY CHOOSE TO ENROLL IN A QA/QC TRAINING PROGRAM?
• Ensure QAs and QCs are properly trained in the knowledge and skills they need to carry out their present jobs.
• Ensure QAs and QCs have the required knowledge to support
Increase
Sharpen up QA/QCs
knowledge and skills
knowledge to supportthe future development of your brand name and products.
• Build a professional development path within your company.
Build up the best quality team
Increase employee
loyalty
2016 Responsabilitas. All rights reserved.
Manager
Senior QA
Management ; Leadership ;Complete and deep comprehension of QSE;
Master technical French language
Master quality assurance skills ;Complete comprehension of QSE;
Master technical English;
Basic quality assurance skills;
Ca
ree
r D
ev
elo
pm
en
t P
ath
PROFESSIONAL DEVELOPMENT PATH
Junior QA
Senior QC
Junior QC
Basic quality assurance skills;Basic QSE audit knowledge;
Master technical English
Completely skilled on inspection;
Able to assist QA;
Basic technical English
Basic inspection
skills
General Quality Culture
Ca
ree
r D
ev
elo
pm
en
t P
ath
2016 Responsabilitas. All rights reserved.
201 Quality and
Safety Culture
501Technical Language
301Social
Auditing Foundations
401Environmental
Auditing Foundations
206Quality
Auditing Foundations
201 Quality and
Safety Culture
TRAINING MODULES
Quality Control training series
Quality Assurancetraining series
Social training series
Environmental training series
Management training series
202 Quality Control
Foundations
203Quality Control
Advanced
208Testing /
Laboratory
402Environmental
Auditing Advanced
302Social
Auditing Advanced
503Time and project
Management
502Communicati
on skills
204Quality
Assurance Foundations
207Quality
Auditing Advanced
205Quality
Assurance Advanced
209Lean
Management
504Leadership -
Management
2016 Responsabilitas. All rights reserved.
TRAINING SYLLABUS & CONTENT EXAMPLE
QUALITY SERIES – MITIGATING QUALITY AND SAFETY RISKS
Learners profile :
Quality Inspectors
Quality Engineers
Participants : 1~5 participants
Training level : No
prerequisite is required
Trainer profile :
Trainer/Consulting manager
Audit manager
Language :
English/French
Duration : One day
Location : University in Shg
TRAINING OBJECTIVES
The purpose of this training is to develop a shared culture about quality and
safety risks among buying office quality inspectors and engineers.
By the end of the training session, the students will understand the concepts
of quality and safety risks, understand the quality tools used to mitigate
quality and safety risks from a buying office perspective, understand the
nature and type of quality controls established by a factory and potential
impacts on product quality and safety.
TRAINING CONTENT
Quality and Safety Risks
A brief history of quality control methods from 1800s to now
European regulations, directives and standards framework on product safety
Cost of non-quality
Focus on Final Random Inspection
Military standard MIL-STD-105D
Sampling size, Acceptable Quality Level
Inspection checklist and process Inspection checklist and process
Pro and cons of the method
Mitigating Quality and Safety Risks from a Factory Perspective
Principles of quality management (ISO9001)
Identification and traceability
Process control
Control at reception of raw materials
In-process controls and testing
Controls on finished products
Factory laboratory
Illustration in car accessories industry
Mitigating Quality and Safety Risks from a Buying Office Perspective
Inspection
Laboratory testing
Audits
Combination of quality control tools
Illustration of product categorization and quality steps in car accessories
industry
Workshop : Furniture Manufacturing
Identifying quality and safety risks
Analyzing the controls established by the factory to mitigate risks
Analyzing the buying office quality strategy (mix of quality tools) to mitigate
risks
> Link to Syllabus
> Link to Training module
We would be glad to engage the discussion on vocational training needs for qualitycontrol and quality assurance, please don’t hesitate to contact me.
Cyrille Champagne
[email protected] | +86-18521737709 | Skype : Cyrille.Champagne