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MEDI@4SEC The Emerging Role of New Social Media in Enhancing Public Security Grant Agreement no 700281 Catalogue of Existing Technologies and Solutions Deliverable 2.2 European Organization for Security (EOS) Co-funded by the Horizon 2020 Framework Programme of the European Union

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Page 1: Catalogue of Existing Technologies and Solutionsmedia4sec.eu/downloads/d2-2.pdfupdate the list of technologies and to verify the content of this deliverable. 1.5 Rational D2.2 will

MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281

CatalogueofExistingTechnologiesandSolutions

Deliverable2.2

EuropeanOrganizationforSecurity(EOS)

Co-funded by the Horizon 2020 Framework Programme of the European Union

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MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281

VersionControlSheet

Title D2.2CatalogueofExistingTechnologiesandSolutions

PreparedBy KlaudiaTani(EOS)

ApprovedBy

VersionNumber

Contact [email protected]

RevisionHistory:

Version Date SummaryofChanges Initials ChangesMarked

1 31/7/18 OriginalVersion

2 31/10/18 Revisedafterstakeholderconsultation KT

Authors:

Anže Žitnik (XLAB), Arnout de Vries (TNO), Elodie Reuge (EOS), Klaudia Tani (EOS),ManolisKermitsis(KEMEA),MarijnRijken(TNO),MarkvanStaalduinen(TNO),SebastianDenef(FhG),SerenaOggero(TNO).

TheresearchleadingtotheseresultshasreceivedfundingfromtheEuropeanUnion’sHorizon2020ResearchandInnovationProgramme,underGrantAgreementno700281.

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MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281

ContentsExecutiveSummary.................................................................................................................................................3

1. Introduction.......................................................................................................................................................5

1.1 MEDI@4SEC............................................................................................................................................5

1.2 WorkPackage2.....................................................................................................................................5

1.3 Deliverable2.2.......................................................................................................................................6

1.4 MEDI@4SECInnovativeMarketSolutionsWorkshopandIndustryDay...............6

1.5 Rational......................................................................................................................................................6

2. DevelopingaCatalogueofInnovativeMarketSolutionsonSocialMedia.........................8

2.1 Methodology............................................................................................................................................8

2.2 Criteria.....................................................................................................................................................10

3. Trends................................................................................................................................................................11

3.1 InnovativeMarketSolutionsonMonitoringandIntelligenceGathering.............11

3.2 InnovativeMarketSolutionsforCommunication.............................................................13

3.3 InnovativeMarketSolutionsforDecisionMaking...........................................................14

4. OpenConsultation.......................................................................................................................................16

5. Conclusions.....................................................................................................................................................17

Appendix1 CatalogueofInnovativeMarketSolutions..................................................................18

Appendix2 EUfundedprojects.....................................................................................................................0

TheresearchleadingtotheseresultshasreceivedfundingfromtheEuropeanUnion’sHorizon2020ResearchandInnovationProgramme,underGrantAgreementno700281.

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ListofAcronyms

AI ArtificialIntelligence

AR AugmentedReality

DIY Doityourself

EU EuropeanUnion

OSINT OpenSourceIntelligence

LEA LawEnforcementAuthorities

VR VirtualReality

R&D ResearchandDevelopment

R&I ResearchandInnovation

TRL TechnologyReadinessLevel

WP WorkPackage

WS Workshop

Executive Summary

TheMEDI@4SECprojectfocusesuponunderstandingtheopportunities,challengesandethicalconsiderationsofenhancingsocialmediauseforpublicsecurity:thegood,thebadandtheugly.Technologicalevolutionoftoolsandsolutionsrelatedtosocialmediahaveanumberofopportunitiesaswellasrevealanumberofchallenges.Societalacceptability,publicauthorities’capacityforadaptationandshiftincriminalbehaviourisdetrimentalfor the development of the current market. In addition to legal, ethical and policyobligationswhichtendtolackbehindduetothefastpacechangesinthemarket.

WorkPackage1(WP1)ofMEDI@4SECidentifiedthestate-of-the-artandpracticesinthesix different themes the project has been researching. While WP2 is the practicaladaptation and interactionwith thepublic sector. Thisdeliverable is oneof themainoutputsoftheprojectwhichwillnotonlyoutlinetheexistingsolutionsonthemarketbutwillrevealthefirstiterationoftrendsandupcomingevolutionsofsocialmediainthefieldofpublicsecurity.

Inthisreport,MEDI@4SECfocusedoncurrentsolutionsandupcomingtrendsonthreedifferentthemes:MonitoringandIntelligenceGathering,CommunicationandDecision-making.Attheendofthisreport,anAppendixwiththecatalogueoftoolsandsolutionsidentifiedhavebeenoutlined.

1. MonitoringandIntelligencegathering

Mainly focusing on the prevention of different crisis and hazards, these tools andsolutionshavesaturatedthemarket.Whetherall-sourcedsystemsandsoftwareorsocial

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media embedded tools onmonitoring content online; whether covering Open SourceIntelligence (OSINT)orDarkWeb Investigations;whetherhighTRLorprocesses andmethodologies,theareaofMonitoringandIntelligenceGatheringisvastandwillcontinuetoexpandasdataderivingfromtheseactionsarecriticalforthewholelifecycleofacrisis.

2. Communication

TheinterestingtrendinCommunicationtoolsistheiradaptationtovisualisations.Helpfulforlocatingandmappingpotentialrisksandthreats,frombigdatatoDarkWebscrappers,publicauthoritiesnowhavethepotentialtovisualizeallthedatatheyobtain.InadditiontonewtechniquesevolvingaroundARandVRwherepublicauthoritiescanvisitasceneand transmit real time visuals to their experts in another location, two-waycommunicationhas evolved in a similarmanner. Informationdirected to citizens andcitizenssendinginformation,hasbecomeagreatsourceforintelligenceanddetectionofanomaly behaviour from criminals on the surface and DarkWeb. Additionally, socialmediahasbecomeoneofthemosteffectivewaysforauthoritiestowidelydisseminateinformationforawarenessraisingaswellasinstructionsduringacrisis.

3. Decisionmaking

Potentiallythenextwaveoftoolsandsolutionswillfocusondecisionmaking.WhenlegalandpolicyobligationsforArtificialIntelligenceareinplace,decisionmakingautomatedsystemswilluptakethemarket.CognitiveandHumanDecision-makingtoolshoweveraremeeting a lot of resistance, and while those could save time, speed operations andpenetratecriminalstrongholdswhenmeanwhileexchangereal-timeinformationforthefieldpersonnel;thelegalandethicalobligationsneedtobedevelopedfurther.

The questions, challenges and opportunities raised in this report provide insight forfutureresearchandrecommendationon futurestandardsandwillbe the focusof theupcomingpolicyandpracticeworkshop,InnovativeMarketSolutions,intheMEDI@4SECproject.

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1. ntroduction

1.1 MEDI@4SEC

MEDI@4SECfocusesuponenhancingunderstandingoftheopportunities,challengesandethicalconsiderationofsocialmediauseforpublicsecurity:thegood,thebadandtheugly. The good comprises using social media for problem solving, fighting crime,decreasing fear of crime and increasing the quality of life. The bad is the increase ofdigitisedcriminalityand terrorismwithnewphenomenaemerging throughtheuseofsocialmedia.Theuglycomprisesthegreyareaswheretrolling,cyberbullying,threats,orlive video-sharing of tactical security operations are phenomena to deal with duringincidents.Makinguseofthepossibilitiesthatsocialmediaoffer,includingsmart‘work-arounds’iskey,whilerespectingprivacy,legislation,andethics.Thischangingsituationraisesaseriesofchallengesandpossibilitiesforpublicsecurityplanners.MEDI@4SECwill explore this through a series of communication anddissemination activities thatengageextensivelywitharangeof end-users tobetterunderstandtheusageofsocialmediaforsecurityactivities.MEDI@4SECwillseekabetterunderstandingofhowsocialmedia can, and how social media cannot be used for public security purposes andhighlight ethical, legal and data-protection-related issues and implications. Activitiescentre around six relevant themes: DIY Policing; Everyday security; Riots and massgatherings;Thedarkweb;Trolling;andInnovativemarketsolutions.MEDI@4SECwillfeedinto,supportandinfluencechangesinpolicy-makingandpolicyimplementationinpublic security that can be used by end-users to improve their decision making. Bystructuring our understanding of the impact of social media on public securityapproaches in a user-friendly way MEDI@4SEC will provide an evidence-base androadmapforbetterpolicymakingincluding:bestpracticereports;acatalogueofsocialmedia technologies; recommendations for EU standards; future training options; and,ethicalawarenessraising.

1.2 Work Package 2

TheroleofWorkPackage2(WP2)istoconductanincreasinglyfine-grainedusersurveytobetterunderstandstakeholders’concernsandneeds(Task2.2)beforehostingaseriesof themed policy and practice dialogue workshops that promote the effective andacceptableuseofsocialmediabypublicauthoritiesasappropriatetolocalcontext,aswellasfacilitatingdialogueandnetworkingbetweenkeypublicsecuritystakeholders(Task2.4).During thedialogueworkshopswewill keep an inventoryof existingand futuresocialmediatechnologies(Task2.3).TheresultsoftheworkshopswillallowustomakerecommendationsforsocialmediaandsecuritystandardsacrosstheEU(Task2.5).Allpartnersare involved intheWPbringingtheircomplementaryexpertise insocialandtechnicalresearch,impactandexploitationandpracticalexperience.

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1.3 Deliverable 2.2

Thisdeliverablehastheaimtopresentacatalogueofexistingtoolsandsolutionsrelatedtosocialmedia.FocusingonthesixthemesofMEDI@4SECthiscataloguewillencompasstoolsandsolutionscurrentlyavailableonthemarketinaneasy-to-searchdatabaseforpublic authorities to use. This database will be on the MEDI@4SEC website as asearchableanddynamiccataloguewhichcanbeeditedbysolutionsproviderstoinformabout new tools and solutions. The processes and information described in thisdeliverable feed into both D2.9 (Recommendations for future research) and D2.10(Recommendations for the development of European Standards for the use of socialmediaforpublicsecuritypurposes).

1.4 MEDI@4SEC Innovative Market Solutions Workshop and Industry Day

OnSeptember26th,2018,MEDI@4SECheldaworkshoponInnovativeMarketSolutions(IMS)andaparallelIndustryDay.TheaimofthisWorkshopwastosupporttheworkofIMSinthefieldofsocialmedia,knowledgeexchangeandcommunityengagement.This6thandlastWorkshop,broughttogetherallpreviouslyrelatedtopicsandengagedoneofthecorestakeholdergroupsforsocialmedia,solutionproviders.

TheWorkshophosted58participantscoming fromvariousbackgrounds,but thecoreaudiencewerepractitionersaswellasindustryproviders.MEDI@4SECinanattempttocover the gaps which exist in the relationship between the two stakeholder groups,hosted several presentations of actual technology deployed on the field or futuretechnologiestodisruptthemarketinadditiontoprototypesanddemosfromEUfundedprojects.

Informationandopiniongatheredandanalysed fromthisworkshophasbeenused toupdatethelistoftechnologiesandtoverifythecontentofthisdeliverable.

1.5 Rational

D2.2willfeedintothetwoabove-mentionedreports(2.9and2.10)andassuchwehaveexpandedthescopeofthedeliverabletoincludetojustsolutioninthemarketplacebutintheformofacataloguealsolinkthistocurrentmarkettrends.Especially,inthefastpacemarketofsocialmedia,theconsortiumneededamechanismthatislookingatwhatisthere,whatisemergingandwhatchallengescouldcomealongwiththosetechnologiesand solutions. The reason for enriching this catalogue was thus to avoid focusing onspecificsolutions,asinthisspecificcasethepaceofgrowthisexponentialandsaturatesthemarketfast,butfocusongeneraltrends.

Specifically, to be able to extract recommendations for future research (D2.9), D2.2partnersalsoinvestigatedthecurrentresearchactivitiesataEuropeanlevel.Specifically,high-TRL(TechnologyReadinessLevel)projects thatcoulddrive theirprototypes intothemarketandcouldconstitutefutureuptake.Throughthisprocessgapsandneedswillbethoroughlyexpandedinordertouncovertrendsintechnologyandprocessesforthefutureofpublicsecurityandsocialmedia.

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Additionally,toproposefuturestandardsforsocialmediaitisnecessarytounderstandthe technological andmethodological environment currently on a European, but alsointernational scale. Not for the purposes of comparability, but for the purposes ofmappingthetrendsintechnologyinordertomatchthemwithpolicydevelopmentinthisfield. And thus identify the security aspects that are in need of standards andstandardizationactivities.Also, lookingthroughEUprojects,theConsortiumidentifiedpre-existingworkandrecommendationsforpotentialstandardsthatwillfeedinto2.10.

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2. Developing a Catalogue of Innovative Market Solutions on Social Media

2.1 Methodology

Inthissection,themethodologyusedforconstructingthiscatalogueandthecriteriausedtoshortlisttheavailabletechnologiesandsolutionswillbedescribed.Thefirststageofthisprocesswasthere-usageofthealreadyexistingMEDI@4SECresearch.Theexistingresearch is a combination of primary and secondary researchmethods. The primaryresearchincludestheinputfromtheworkshopsaswellasD2.1,whereasD1.2andD1.3is secondary research. For additional information and data necessary for D2.2ConsortiumpartnersconductedadditionaldeskresearchandwillupdatethedeliverablewiththeresultsfromWorkshop6.

To be able to deliver this catalogue and achieve its objectives, partners revisited thefollowingdeliverables:

• D1.1Reportdescribingthestate-of-the-artliteraturereview• D1.2Reportdescribingaworldwidemappingofbestpracticesandlessonslearnt• D2.1OpportunitiesandChallengesreport(fieldassessment)• D2.3Workshop1report–DIYPolicing• D2.4Workshop2–RiotsandMassGatherings• D2.5Workshop3–DarkWeb• D2.6Workshop4–Everydaypolicing• D2.7Workshop5–Trolling• D2.8Workshop6–InnovativemarketSolutions• D2.9RecommendationsofFutureResearchTheaimofthisfirstscreeningwastoidentifytechnologicalandnon-technologicalgapsandneedsidentifiedinthedeliverables.Partnersextractedthefollowinginformationforthe firstiterationof thecatalogue:nameof identifiedgap,descriptionof thegap,yearsourced, which aspect does it cover (technology, society, legal or ethical as well aseducationalaspects),iftechnologicalwhattypeoftechnology,sourcesandmorereadings.

After having collected the abovementioned information, partners revisited thedeliverables to assure that those were up to date. In fact, this second iteration wasconductedtwiceduetotheout-of-dateproductsuncovered.Asmentioned,themarketonsocial media solutions changes very fast. Also, within this second iteration it wasimportanttoevaluateiftheinformationalreadycollectedandanalysedinthefirstphaseoftheprojectwerestillvalidandrelevant.Byvalidatingthisdata,aclearunderstandingoffirsttechnologicalaspectsissortedandnarrowed.

Narrowingthetopicswasofgreatimportanceduetothesixthemesastheystand.Thebroaderthetopic,themostdifficulttoidentifyrelevanttoolsandsolutions.Someofthetopics,likeEverydayPolicingandDarkWebaretoovast.Togiveanexample,DarkWebcanincludedifferenttopics,butfromthisreviewitwasclearthatcybersecurityisnotoneoftheprioritiesidentifiedbypublicauthorities,butcybercrimeandcyberterrorism

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areinfactmorerelevantforthistheme.Thus,thisprocessgavetheparameterswhichallowed for thedefinitionof thescope.Where topicsstartanduptowhatextend is itrelevantforpractitionersinthisfield.

Figure 1 - The four lenses of Digital Policing - Deloitte

Inthissecondphase,theconsortiumcreatedanongoingvalidationprocessinordertohave the most relevant and up-to-date data. After the drafting of each one of theWorkshopreports,eachpartnerwasresponsibletoupdatethecataloguewithadditionalinformationfromeachWorkshoptopicassignedtothem.ThepartnershadamonthafterthecompletionoftheWorkshopreporttoinsertallrelevantinformation.

Thefinalstageofthisprocesswasthere-assessmentoftherelevantinformationprovidedinthefirstphase.Theconsortiumalsowantedtoaligntheoutputofthiscataloguewiththe input expected from the Innovative Market Solutions workshop. That led to aredraftingofthegapsandneeds identifiedinthe firststageto themesandtechnologycategoriesidentifiedinthesecondphase.

The three themes chosen were consistent with the work outlined and objectivesanticipatedfromthiscatalogue.Hence,solutionscurrentlyonthemarketaswellascloseto themarket researchwith anticipated technological outputs and future trends thatcoulddisruptthemarket.

Anotherroundofdeskresearchwasalsonecessarytoenrichthecataloguewithsolutionsandtechnologiesupandcominginadditiontotrendsandforesightstudies.Tosortoutthemostrelevantsolutionsandtechnologies,weintroducedcertaincriteria.Duetothevastdomainofsocialmediatheresearchconductedcouldhaveincludedmoresolutionsandtechnologies,buttheconsortiumdecidedtofocusontheirrelevancetosocialmediawithinthesixmainthemesoftheproject.

Specifically,thethemetitlesare:

- InnovativeMarketSolutions–Solutionsonthemarket;- InnovativeMarketSolutions–Europeanfundedprojectsand- InnovativeMarketSolutions–Futuretrends.

ThefinaliterationofthecataloguewasamatchingexercisebetweenthethemesandtheoverarchingcategoriesofsolutionsandtechnologiesthatarealsousedfortheInnovativeMarketSolutions(IMS)Workshop.Thecategoriesare:

- Monitoringandintelligencegathering;- Communicationand- Decisionmaking.

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Thesethreecategorieshelpsortthesolutionsaccordingtotheirusage.Whichmakesthecatalogueeasytosearchandtoidentifysolutions,especiallyforend-users.Thedetailsweacquiredwere:thenameofthetool,thecompany,featuresrelatedtosocialmediaandifthe technologyand/orsolution isoperationaland ifnot, ithasbeenclassifiedasonaresearchstage–whichincludesbetaversions,R&Dandprototypes.Thesewerecross-checkedwith typesof solutionsandtechnologies, specifically, socialmedia embeddedsolutions, software, hardware, mobile applications, dashboards and platforms. Thesedetailsandsolutionsasafinalsteparere-assessedaftertheIMSworkshopandIndustryDay,weretheConsortiumgottointeractandlistedtowhatisinthemarket,whatisusedbypractitionersandwhatwilldisruptthemarket.

2.2 Criteria

Asdescribedabove,thechallengewasidentifyingthemostrelevantsolutionsandtoolsdue to the broadness of the themes. Partners thus had to narrow down those fieldsaccordingtothefollowingcriteria:

1. Needsandpriorities:fromthediscussionduringtheworkshopsandtheforesightstudyconductedinD2.1,manypractitionerprioritieswererevealed.Soinsteadofcoveringeverysingleaspectofatheme,thecataloguewillfocusonpriorities.

2. Relevance: Every technology has to directly or indirectly be related to socialmedia.

3. Ethicallyandsocietallyacceptable:Ifsomeofthesolutionshavebeenchallengedfortheirunintendingorintendentethicalorsocietalimpact,thosetechnologieswillnotbementioned.

4. Market potential: The solutions and technologies have to be currently on themarketorifEuropeanfundedprojectswithhighTRL,thenasrecentaspossibleandnoolderthan2015.

5. Marketdeployment:technologiesandsolutionsaredevelopedandarebasedonneedsandrequirements.Ifonlyafewornoneexistforaspecifictheme,thatisatrendforpotentialfuturemarketopenings.

TheprocessfollowedbytheconsortiumisindetailmentionedintheSectionbelow.Atthispoint,itmustbenotedthatinordertohavethemostrelevanttoolsandsolutions,thecataloguehasbeendeliveredinseveraliterations.

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3. Trends

This next section will in detail describe the trends in the current market tools andsolutions.Fromtheoutcomesof theprocessmentioned intheprevioussectionssomegeneralobservationsperthecategoriesandsomemorespecifictechnologicaltrendswillbedescribed.

3.1 Innovative Market Solutions on Monitoring and Intelligence Gathering

General Observations • ForthethemeofMonitoringandIntelligenceGatheringweobserveaplethoraof

solutionsandtoolsusedtoassistingatheringandprocessingavailabledatafromsocialmediatounderstandandvisualisethatinformationforsecuritypurposes.Thesefocusmoreonpreventionofpotentialincidents.

• The software and dashboards mentioned in the catalogue are exploitation ofintelligence from various sources and usually cover the whole cycle frommonitoring todecisionmaking.Except fromvisualisation,on-marketsolutions,softwareanddashboards,areusedfordatamining,analysisoflargeamountofdataonthesurfaceandDarkWeb,aswellasadvancedanalyticsinmulticloudandhybridenvironments.

• MostoftheEUfundedprojectsunderthisthemearehighTRLprojectsfocusingonspecificsecurity/lawenforcementneeds.Alotoftheprojectsareinterrelatedandhavenowstartedcreatingsynergiestoavoidduplication.

• ThemostpredominanttopicinthiscategoryareDarkWebsecuritysolutionsaswellasOSINT.

Specific Technological Trends 1. OpenSourceIntelligence

Collectingandcollatingmassamountsofinformationhasbeenamainstreampracticeforthepastfewyearsinthesecuritydomain,andthefutureofthispracticeischallengingand fascinating. Advances in automated gatheringwill bringmore value for differentindustries1, but with a privacy kick in place. Fake news and propaganda however isincreasingly becoming an issue for the gathering of such data and distort valuableintelligenceforsecuritypurposes.ThetrendsthusinOSINT,willfocusontechniquesandmethodstovalidateorextractonlytherelevantinformationnecessary.

1 Pattar, Terry, The Future of Open-Source Intelligence, DSEI, 2018.

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Figure2OpenSourceIntelligence:GlobalMarket–2017–2022,HomelandSecurity

2. DarkWebMonitoringtools

Even thoughcertainoperationshavebeenconductedon theDarkWebtobringdownmarketplaces,itisafactthatreplicationofthosecriminalplatformsisaswiftprocess.ToaddressthechallengeoftheDarkWeb,Gemaltointheir2017BreachReport,outlinedthatindividualdarkweb intelligenceoperations,can facilitateacollectiveoverviewofhowthosemarketsoperate,whatarethesecuritythreatsandeventuallypreventillicittransactions2.

3. AdvancedsocialnetworkdataminingtechniquesforDarkWebinvestigations

NewsystemsandsolutionstappingintotheDarkWebforanalysisofpotentialthreatsandchallengesareontherise.Tobeabletosecureindustry,infrastructuresandhumanbeingsthelatestevolutionsfocusonmonitoringandanalysisintheDarkWebtopreventbreachesandanalysepotentialsecuritythreats(ex.AlienVault,RecordedFutures).

2 Darkwebnews, https://darkwebnews.com/cyber-security/how-to-monitor-darknet-for-business-threat-intelligence/, 2017.

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3.2 Innovative Market Solutions for Communication

General Observations • Forthisthemealso,thereisanincreasingtrendinsocialmediaembeddedtools

and mobile applications. An even more specific trend is the integration ofAugmentedReality(AR)andVirtualReality(VR)inthoseplatformsformorereal-lifeexperienceforaudiences.However,thistrendhasincreaseddiscussionsonprivacyandfreedomofexpression.Especially,sincealotofGovernmentsdonotyetpossesslegalgroundsforAI3.

• ThereareseveralEUfundedprojectsthathaveproducedsofterresearchandwellashigh-TRLtoolsandsolutionsforpublicauthorities.Insomecases,duplicatingworkofpreviousprojects.Communicationstopicsseemtohaveproducedenoughresults,butaverylimitedamounthasactuallyreachedthemarket(ex.beALERTwas a European funded project and is currently used by the Belgian CrisisCentre4).

• Acurrentneedisforindividualactivitiestobeinteroperablewithwidersystemslike112.

• Social media related systems are nowwidely focusing on integrating citizensparticipation.Thereal-timedataprovidedbycitizensareagreatsourceoftwo-wayinteractionandinformationexchangewhilemakingisalotmoreefficienttoinformcitizensonongoingorpossiblecrisis.

Specific technological Trends 1. VirtualReality(VR)andAugmentedReality(AR)

VirtualandAugmentedrealityareon therise.Since late2017automatedsystemsaretakingoverforswifterandmoreaccuratecommunicationformanufacturing,healthandnowsecurity.Lawenforcementauthoritiesusedifferenthardware,softwareandmobileapplicationstovisitcrimescenesanddeveloppatternsaswellascommunicatewithoneanotherandexchangeinformationmuchfaster5.However,thesecurityrisksembeddedintheseplatforms,theiranonymityandencryptionsoftwarecanprovetobecomethenewrecruitmenttypeofplatform.Itmayprovedifficulttoforpublicsecuritypractitionerstopenetrateandobservesuchanenvironment.

2. VisualisingSecurity

Visual input is now mainstream in communication devices and will evolve with asArtificialIntelligencebecomesmainstreaminourday-to-daylives.Eitherforcollecting

3 Privacy International, Privacy and Freedom of Expression In the Age of Artificial Intelligence, 2018, https://privacyinternational.org/report/1752/privacy-and-freedom-expression-age-artificial-intelligence 4 The Belgian Crisis Centre, recently conducted a pilot with beALERT in 130 communes around Belgium. 5 Revell, Timothy, New Scientist, https://www.newscientist.com/article/2113450-dutch-police-use-augmented-reality-to-investigate-crime-scenes/ 2016.

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information, for visualising information, but also raising awareness, visual analyticsprovidean“easyway”toreceiveinsightsandcommunicatedirectionstocitizens6.

3. Wearabledevices

Wearable AR units are currently developed formilitary purposes, but their future ishintedforcivilianpurposestoo7.Wearabledevicesvolumehasnowreached27.9millionduringthesecondquarterof20188.Animpressiveandemergingmarketwhichslowlyciviliansecurityaspectsarealsoevolving.Additionally,alotofwearabledevicesarenowadapted for real-time information, video streaming and in the field command centres.Theseareallnextgenerationdeviceswhichwillevolveasoperationalneedstosotoo.

Figure 3 - Worldwide Top 5 Wearable Companies

3.3 Innovative Market Solutions for Decision Making

General Observations • Decision making for security purposes has been mainly developed through

softwareanddashboards.Similarly,asthefirstcategory,theseareusuallymulti-purpose systems and also systems which are used for information exchangemainly.Acceleratingthetimefordecisionmakingpurposesmeansmoredigitalculturesandsystems’acceptancebypractitioners.Thefocushowevershouldnotbeondevices,butontherequirements.

• Automatedorsemi-automateddecision-makingisontheriseforfasterprocessesandresponse.However,fullyautomatedsystemsstillfacealotofprivacyaspectsand resistance within the security community. Additionally, law enforcement

6 SAS, Data Visualisation: What it is and Why it matters, https://www.sas.com/en_us/insights/big-data/data-visualization.html 7 Cowper, T. and Buerger, M., Police and Augmented Reality Technology, https://www.fbi.gov/file-repository/stats-services-publications-police-augmented-reality-technology-pdf/view. 8 IDC, Worldwide Wearables Market Ticks Up 5.5% Due to Gains in Emerging Markets, https://www.idc.com/getdoc.jsp?containerId=prUS44247418

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authoritiesdonottrustthesystemasastand-alonetool,thehumanaspectwillstillberequiredforoperationaldecision-making.

• It isgreattodiscuss the futureofdecision-makingsystemswithinpractitionerorganisations,butthefactoroftrainingandknowledgeisonenottobeignored.Forthesesystemstobeusedappropriately,practitionersshouldknowhowtouseit and trust it. There seems tobe an imbalance, especially throughoutEurope,regardingthisaspect.SomeLEA’sdonotevenhaveinternallyguidelinesonhowto use social media, then niche technologies automatically driver andmakingdecisions based on thousands of information collected in real-time seemsunnecessaryormaybeeventooradicalofachange.

Specific technological Trends 1. MappingforSecurity

Geo-referencedmedia,soundsandimageswithanautomatedconversionandintegrationofformatiscurrentlyatrendfordashboardsaswellasplatformscurrentlyonthemarket(ex.Geotime,VMWARE).Wearabledevicesareincludedherearetheyarepart,forthetimebeing,ofthelargerprocessforgatheringinformationfordecisionmakingpurposes.

2. CognitiveDecisionMaking

AugmentedandHumanDecision-makingtechnologiesandsolutionshavebeenenteringthe market. With the expansion of AI, criminal behaviours will shift and for publicauthoritiestoadapttosuchprocessesmoreself-managingsystemswillemerge.Asdataincreasesandbecomeunattainableforpublicauthoritiestohandle,appropriateandmoreefficient.Fromthesideofpractitionersthenisitanincreasetotheircapabilities9tousethisdataforsecuritypurposes.Fromacriminalperspectivepointofviewdataiscrucialtooverflowpublicsecuritywithirrelevantinformationorfakenews.

9 Jalali, S. M., Decision - Making and Biases in Cybersecurity Capability Development: Evidence from a Simulation Game Experiment, https://arxiv.org/ftp/arxiv/papers/1707/1707.01031.pdf

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4. Open Consultation

To further refine the catalogue, theConsortiumopened the catalogue to thepublic toreceivemoreinputoncurrentmarkettoolsandrequirements.TheconsultationwasopenfromSeptember26th,whenthecataloguewaspresentedtotheaudienceofWorkshop6,untilOctober19th.

AshortsurveywascirculatedthroughsocialmediaandthroughtheEOSnetwork.Thereplies received were added to the catalogue after assessment from the EOS team.Similarly,theinputreceivedduringtheworkshop.

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5. Conclusions

Inthisreport,MEDI@4SECpresentedacatalogueofInnovativemarketSolutionsrelatedtosocialmediainadditiontoupcomingtrendsinthemarket.AsnewtechnologieslikeAIpenetrate the market and present opportunities for public authorities, criminalitybehaviourisalsoshiftingandadaptingfast.Largeindustry,SME’sandentrepreneursarerespondingtoaneweraofInnovativeSolutionsinsocialmedia.

VRandARwillbe,inthenearfuture,embeddedtosocialmediaplatformsandprovidesecurespaces for interactionwhileDarkWebsolutionshavebeenrecentlyexpandingthroughoutthemarket.Thecleartrendthusbecomesautomationintoolsandsolutions,bigdataandAI tosupportdecisionmaking,but thechallengesstill remainonhowtoovercomesocietal,legalandethicalconsiderations.Itisalsoexpectedthatnewcallsforproposals for EU funding will concentrate on researching and recommendingamendmentstotheseactions.

Dark Web tools and solutions are on the rise with intelligence, monitoring andintervention mechanisms. In addition, data analytics in a multicloud and hybridenvironments are the most secure environments with multiple tools on the market.Advanceddataanalyticsandbigdataanalyticsarethefutureinthefieldanddrasticallychange public security. Finally, the most common trend is related to the type ofequipment.Thatwouldbedashboardsandmulti-informationexchangeplatformsthatpublicauthoritiescanuseeverywhereisreal-time.

The IMSworkshop and Industry Day also showed that fascinating developments areexpected within 2018 and 2019 which will revolve around behavioural functions,cognitivetechnologiesandhyper-connectivity.Astheroleofsocialmediaispermanentand certainly ever-evolving, operational needs will evolve, and the focus should bespecificallyonthoseandnotsimplythetechnologies.

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Appendix 1 Catalogue of Innovative Market Solutions

1.InnovativeMarketSolution-R&DandontheMarketsolutions

Monitoring/Intelligencegatheringtoolsandsolutionsrelatedtosocialmediaembeddedtools

Company ToolName Features Status:Operational/Research

Microsoft Azure FaceAPItoverifyaselfieforsmartauthentication. Signing in withvisual identity verification isbecoming an additional securitylayer for many industries.Microsoft'sFaceAPIcancompareportraits giving flexibility inuncontrolledscenarios.

Operational

https://azure.microsoft.com/en-us/services/cognitive-services/

stalkscan stalkscan StalkScan isa tool that showsallpublic information for a givenFacebook profile.It doesn't involve any hack orhacking,itjustdisplayspublicinfofrom Facebook's official graphsearch.

Operational

https://stalkscan.com/

IntelTechniques

OnlineInternetSearchTools

Thetoolusesthelinkstothelefttoaccessallofthecustomsearchtools. The OSINT LINKS sectioncontains hundreds of onlinesearchresources.

Operational

https://inteltechniques.com/menu.html

SnapChat SnapMap Mapoflivebroadcasts Operational

https://map.snapchat.com/@51.164600,4.139220,12.00z

Facebook FacebookLivemap

Mapoflivebroadcasts Operational

https://www.facebook.com/livemap

Starburst Presto Initially developed by Facebook,PrestoisanSQLqueryenginefor

Operational

https://prestodb.

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bigdataanalytics. io/

Open SourceIntelligenceFortion®MediaMining

AIRBUS Text analysis, behaviourdescriptionandgroupdetection.

Operational

www.airbusdefenceandspace.com

CAPTUREAN Atos

- Data monitoring andanalysis allowing tounderstand youraudience, measure itssentiment and identifyinfluencers to networkwith

- Data visualization in anextensible multi-deviceuser interface thatcanbeadaptedtoyourneeds

- Generation ofpersonalized reports,export of dataanalysis toexcelandcsvformats

- Integration with existingsystemsandextractionofcomplementarydatatobecombinedwithsocialdata

Operational

http://capturean.com/en

Communicationtoolsandsolutionsrelatedtosocialmediaembeddedtools

Company ToolName Features Status:Operational/Research

Jigsaw+Google Perspective More secure and less toxicconversationsonline.

BETA

https://www.perspectiveapi.com/#/

Facebook Spaces VirtualRealitybasedspacewhereFacebook users can meet anddiscuss.

BETA

https://www.facebook.com/spaces

Google GoogleDuplex GoogleDuplex,anewtechnologyfor conducting naturalconversations to carry out “realworld”tasksoverthephone.Thetechnology is directed towards

BETA

https://ai.googleblog.com/2018/05/duplex-ai-

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completingspecifictasks,suchasscheduling certain types ofappointments.Forsuchtasks,thesystemmakes theconversationalexperienceasnaturalaspossible,allowing people to speaknormally, like they would toanotherperson,withouthavingtoadapttoamachine.

system-for-natural-conversation.html

AltSpacesVR AltSpaceVR AltspaceVR is the leading socialplatform for virtual reality.Meetpeople from around the world,attend free live events, and playinteractivegameswithfriends.

Operational

https://altvr.com/

Sherlock TNO DIY policing appdevelopedafterthefirstMEDI@4SECWorkshop.

https://socialmediadna.org/sherlock/

DecisionMakingtoolsandsolutionsrelatedtosocialmediaembeddedtools

Company ToolName Features Status:Operational/Research

Microsoft CortanaSuite CortanaAnalyticsSuiteisthefullymanaged big data and advancedanalyticssuitethatenablesyoutotransform data into intelligentaction.

Operational

https://azure.microsoft.com/en-us/resources/videos/azurecon-2015-introducing-the-cortana-analytics-suite/

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Monitoring/Intelligencegatheringtoolsandsolutionsrelatedtohardwareanddevices

Company ToolName Features Status:Operational/Research

twnkls TWNKLSaugmentedreality

Twnkls empowers professionalstogiveandreceiveguidanceoverdistanceandallowstosaveononeof the most valuable recourses:time.Remotecollaborationcanbeused during; training, clientcontact, installation work ormaintenance. It’salsopossible toconnect to other informationsystemswith save andprotectedcommunication.

Operational

Cybernetica sharemind Sharemind is a data analysissystem for securely processingconfidential information.Sharemindprotectspersonaldatabetter than standard databasesthankstoitsuseofsecretsharing.Secret sharing allows to shareyour records with partnerswithoutlosingcontrol.

Operational

Google GoogleGlass Police officers take photographsof traffic violations and instantlyupload them to their policedepartment’s system. Thephotograph captures the date,time and place that the picturewas takenalongwith the licenseplatenumber.

Operational

Communicationtoolsandsolutionsrelatedtohardwareanddevices

Company ToolName Features Status:Operational/Research

Enigmabox Enigmabox The cable provides secure andprivateinternetaccess.

Operational

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Monitoring/Intelligencegatheringtoolsandsolutionsrelatedtodashboardsandplatforms

Company: ToolName Features Status:Operational/Research

TNO csWEB Tool with versatile open sourceweb application that combinesmany information sources, fromGISdatatonewsitems.

Operational

https://github.com/TNOCS/csWeb

SAP HANA Tool which supports next-generation transactional andanalyticalprocessingwithabroadset of advanced analytics – runsecurely across hybrid andmulticloudenvironments.

Operational

https://www.sap.com/products/hana.html

Accenture SIGO Theaimofthiscooperativepolicemanagement support system,implementedbyGuardiaCivil,theimplementation of a newintegrated operationsmanagementsystem,istoredirectthe exchange of informationdemands towarda single systembased on a centralized Webarchitecture.

Operational

https://www.accenture.com/us-en/success-spanish-civil-guard-summary

Azure AzureMachineLearning Machine learning enables

computerstolearnfromdataandexperiences and to act withoutbeingexplicitlyprogrammed.

Operational

https://azure.microsoft.com/en-us/services/machine-learning-studio/

Azure EventHubs AzureEventHubsisahyper-scaletelemetry ingestion service thatcollects, transforms, and storesmillionsofevents.Asadistributedstreaming platform, it gives lowlatency and configurable timeretention, which enablesingressionofmassiveamountsof

Operational

https://azure.microsoft.com/en-us/services/event-hubs/

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telemetryintothecloudandreadthe data from multipleapplications using publish-subscribesemantics.

AnacodaEnterprise

Anacoda Multi-usercollaborationandone-click deployment of models,notebooks, and dashboards toproduction compute clusters —with all the security andgovernanceITteamsneed.

Operational

https://anaconda.org/anaconda-enterprise

mindmaze MASK MASKisapowerfulstepforwardinvirtualreality,makingsocialVRand AR a truly emotionalexperience. By syncing thephysicalbodyinallitsexpressivecapacity with a digital avatar,MASKallowsdevelopers tobuildplayablecharactersthatemoteinpre-real-time.

Operational

https://www.mindmaze.com/

RecordedFutures

Dark WebMonitoring

Discussions andpostings indarkweblocationsmaynothavevalueon their own. Recorded Future’smachine learning and naturallanguage processing instantlycreate links to other threatsources, enabling to trackindicators of compromise fromthreat feeds or associate threatactorswithsocialmediapostsandinformation from other opensources.

Operational

https://www.recordedfuture.com/

AlienVault Dark WebMonitoring

Detect if users’ credentials havebeen compromised in a third-partybreachandtraffickedonthedark web, so that immediateaction is taken to prevent abreach.

Operational

https://www.alienvault.com/app/dark-web-monitoring

SamouraiWallet

OXT Exploratory blockchain analysistool.Justlikeanyotherblockchainexplorer OXT can displaytransactions happening on the

Operational

https://samouraiwallet.com/

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Bitcoin network. However, thewebsite also analyzes differenttypes of behavior on the Bitcoinblockchainusingvariouschartingandplottingtools.

Paterva MaltegoXL An interactive data mining toolthat renders directed graphs forlink analysis. The tool is used inonline investigations for findingrelationships between pieces ofinformationfromvarioussourceslocatedontheInternet.

Operational

https://www.paterva.com/web7/buy/maltego-clients/maltego-xl.php

BlockSeer BlockSeer The tool shows a visualinterpretation of transactions onthe network alongside theconnections each transactionhaswith individual addresses. Thesite traces bitcoin origins andfollows the path of bitcoinstraveling throughout theblockchainusingavisualdiagram.

Operational

https://www.blockseer.com/

CyberIntelligenceHouse

An investigation platform thatmakes evidence collection easyandspeedsuptheprocesstodataexchange, analysis andinvestigative work. Bothinvestigations and intelligencebenefitfromtheseservices.

Operational

https://cyberintelligencehouse.com/

TerbiumLab Matchlight Matchlight is a fully private,automated dark web datadetection solution,designedtohelpreducetheriskofinevitable data exposure on thedarkweb.

Operational

https://terbiumlabs.com/resources/matchlight.html

Scrapy Scrapy Anopensourceandcollaborativeframeworkforextractingthedataneeded from websites.In a fast, simple, yet extensibleway.

Operational

https://scrapy.org/

Crisp Combat Real-time machine learningidentification of bad actors such

Operational

https://combat.c

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as trolls, sexual predators,cyberbullies and terroristgroomers

rispthinking.com/

DarkCloud Darknetintelligence

Continuously monitoringthousands of Darknet sources.Harvest and structure the datainto actionable intelligence andmake these datasets available toLawEnforcement,corporatesand(local)governments.

Operational

http://darkcloud.io/

Communicationtoolsandsolutionsrelatedtodashboardsandplatforms

Company: ToolName Features Status:Operational/Research

IMPROBABLE SpatialOS SpatialOS is a cloud-basedplatform for creating games thatgo beyond the design limitationsoftraditionalserverarchitectures.Building Games with the SDKs,familiar engines and ownworkflows. SpatialOS technologythenstitchestogethermanygameenginesandserverstocreaterich,persistent online worlds.SpatialOS also provides with thetoolsandinfrastructuretoquicklydeployyourgameatscale.

Operational

https://improbable.io/

Bigscreen Bigscreen Use cases of Bigscreen includeboth entertainment andproductivity.It'susedasavirtuallivingroomtowatchmovies,playvideogames,browsetheweb,andhangout with friends. It's alsousedforproductivityasatoolforremote teams to collaboratetogetherinvirtualoffices.

Operational

https://bigscreenvr.com/

Belgian CrisisCentre

beALERT Multi-channel informationexchange and alerting system inBelgium. Gets input fromcommunal services and

EuropeanFunded

http://be-alert.be/fr/

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distributes through multiplechannelsincludingsocialmedia.

Cybersprint RiskMonitoringPlatform

Digital Risk is not limited totechnical risk. It concerns allonline risks related to theorganization which can harmbusinesses, employees andreputation.Ourplatformworksasan automated ethical hacker andscansallonlineentrypoints.

Operational

https://www.cybersprint.nl/cybersprint-digital-risk-monitoring/brand-protection/

TriTechSoftwareSystems

CrimeMapping.com

Publiclyavailablemapofreportedincidentsandcrime.

Operational

https://www.crimemapping.com/

IgarapéInstitute(Brazil)

CrimeRadar CrimeRadar applies machinelearning algorithms to predictcrimepatterns.Theprimarydatasourceiscivilpolicecrimerecordsheld by the Institute for PublicSecurity.

Operational

https://igarape.org.br/en/apps/crimeradar/

DecisionMakingtoolsandsolutionsrelatedtodashboardsandplatforms

Company: ToolName Features Status:Operational/Research

geotime GeoTime Toolwhichrealisesrealtimeriskprobabilities for faster responseorevenprevention.

Operational

https://geotime.com/

TRXSystems Neon Signalmapper

Application with sensor fusionand mapping algorithms thatenable real-time 3D location andmappingwithinbuildings.SignalMapper’sabilitytolocateandgeo-referenceuserswhereGPSisnotavailable

Operational

http://www.trxsystems.com/signal-mapper.html

CrimsonHexagon

CrimsonHexagonDashboards

Connect decisionmakers to datawithdashboards.Siloedreportingportals and decentralized dataqueries slow down decision

Operational

https://www.crimsonhexagon.co

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making. Automatically surfaceinsights from large scaleconsumer conversations usingadvancedAItechnologies

m/dashboards/

VMWARE WorkspaceOneIntelligence

Service which empowersorganizations with richvisualization tools andautomation to help them makedata driven decisions from aunique source oftruth.

Operational

https://www.vmware.com/be/products/workspace-one/intelligence.html

Palantir PalantirIntelligence

PalantirIntelligenceisacomplete,proven solution that is usedthroughout the intelligencecommunity to efficiently,effectively, and securely exploitandanalyzedata,leadingtomoreinformed operational planningandstrategicdecision-making.

Operational

https://www.palantir.com/solutions/intelligence/

TRAPPED:AVRDetectiveStory

Viveport InTRAPPED, theplayer assumestheroleofadetectivewhohastoinvestigateamurdercase.Asthegame progresses and clues startcoming in, it is clear that themurdervictimwasexploitedasavictim of human trafficking aswell.

Operational

https://www.viveport.com/apps/60ae1327-7a87-4e55-9fbe-e5e4c9c99427

InstaVR InstaVR You can analyze users’eyetrackingdataasaheatmapintheauthoringenvironmentandtweakcontentdependingonreferencingheatmap.

Operational

http://www.instavr.co/

Signal Signal Catch trolls in real-time ormanage incorrect informationbeforeitspreadstothepublicandputslivesatrisk,wastingprecioustimeandresource.

Operational

http://www.getsignal.info/emergency-management/

CyberOwl Medula Traceability speeds up action.Medulla’s underpinning analyticsapplies fully retraceable logic.

Operational

https://www.cyberowl.io/

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Advanced attackers are typically“lowandslow”,stealthilybuildingup an attack trail. Medullaaccelerates the security analyst’sability to unpick the attack trailbehind the early warning. Thepowerful interface directs theanalyst towards the mostsuspicious activity within nodesand across peer groups orsubsystemsofassets.Thisspeedsup decision-making on earlyintervention.

RecordedFutures

ThreatAnalysis

In need for intelligence from thewidest range of sources in theshortest amount of time. Thespeed and scale required toachieve this are beyond humancapacity alone. Intelligentmachines can connect the dotsacross the broadest set of threatdatasources.

Operational

https://www.recordedfuture.com/solutions/threat-analysis/

PaloAltoNetworks

AutoFocusThreatIntelligence

AutoFocus enables todistinguishthemost important threats fromeveryday commodity attacks.Now, instead of seeing that amaliciouseventhasoccurred,youimmediately know the contextaround an attack, such as themalware family, campaign, ormalicious actor targeting yourorganization. When identified,AutoFocuswillalertyoursecurityteam about high-priority events,enabling you to take swiftactiontomitigatetheirimpact.

Operational

https://www.paloaltonetworks.com/products/secure-the-network/subscriptions/autofocus.html

IBM IBMI2 Access and add to a securerepository that provides acentralized, aggregated view ofinformation from disparatesources.

Operational

https://www.ibm.com/us-en/marketplace/enterprise-intelligence-

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analysis

Proofpoint Social MediaCompliance

Theamountofcontentgeneratedacrossallsocialmediaaccountsislikely too much to siftthroughmanually.SocialPatrolautomatescontent scanning, incidentidentification, alerting,remediation andreporting foryour audits, saving significanttimeandmoney

Operational

https://www.proofpoint.com/us/solutions/social-media-compliance

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MonitoringandIntelligencegatheringtoolsandsolutionsrelatedtosoftware

Company ToolName Features Status:Operational/Research

Webhose.io Dark WebData Feedfor

Enrich evidence collection bytapping into the digital trailcriminalsleavebehind.

Operational

https://webhose.io/

SIXGILL DARK-i Darkwebmonitoringtool. Operational

https://www.cybersixgill.com/

RogueWaveSoftware

IMSL®NumericalLibraries

And PV-WAVE®

Tool which performs advancednumerical analysis techniques fordata mining, forecasting andadvancedpredictiveanalysis.

Operational

https://www.roguewave.com/products-services/imsl-numerical-libraries

CapAnalysis CapAnalysis Tool which provides analysis oflargeamountsofcapturednetworktraffic.

Operational

https://www.capanalysis.net/ca/how-to-install-capanalysis

Rolta IntelligenceDatafusion

Tool with advanced all-sourceintelligence exploitation toolpresentlyavailableinthemarket.Itbridges the gap betweenproprietary, source-specific sensorsystems and Control RoomInformationSystems.

Operational

http://www.rolta.com/industries/homeland-security/homeland-security-solutions/intelligence-data-fusion/

zk-SNARKs Zcash The tool is an emergingcryptographic protocol called azero-knowledgeproof.

Operational

https://z.cash/technology/zksnarks.html

blipAR ComputerVisionAPI

ComputerVisionAPIscanrecognizemillions of objects across 16verticalsincludingcars,faces,logos,

Operational

https://www.blippar.com/comp

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flowers, landmarks, artwork,animals, currencies andmore. TheAPIs into their apps, website orproducts to enable visual search,automatic image processing andtagging.

uter-vision-api

SemptianInternationa

l

SecuritySurveillanceIndex

POMS-SNS uses the professionaldataminingtechnologytodigupthepotential connection betweendifferent groups and individuals,whetherinFacebookorTwitterandshowstheconnectionsvisuallyonachart.

Operational

https://sii.transparencytoolkit.org/search?company_name_facet=Semptian+Technologies

IBMInfoSphereandIBMWatson

DATERA IBMBusinessPartnerDATERAs.r.o.implementedananalyticsplatformbased on IBM® InfoSphere® andIBM Watson® technologies thatenable police to analyze and linkdata,helpingspeedinvestigations.

Operational

http://datera.cz/ibm-i2/

BrightPlanet

Data-as-a-Service

Harvestthedata,curateit,andthendevelopinsightssothatthereisanincreaseonbusinessintelligence.

Operational

http://datera.cz/ibm-i2/

Communicationtoolsandsolutionsrelatedtosoftware

Company ToolName Features Status:Operational/Research

Atos GEMMA ToolwhichfacilitatestheactionofEmergencyResponseOrganizations(EROs)withonesingleinterfacethatcanhandleallmediainputs:totalconversation(voicecall,videocall,SMS)eCall.

Operational

https://atos.net/en/products/defense-mission-critical/homeland-security/emergency-management

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KaiOSPartners

KaiStore ThroughtheKaiStore,millionsofpeoplewillgetaccesstomobileappsforthefirsttime.AlreadyworkingwithgloballeaderslikeFacebook,Google,andTwittertobringtheirappstoKaiOS.

Prototype

https://www.kaiostech.com/

Resolver Incidentmanagementandreportingsoftwareforeventresponseandrecovery

Empowerthepublictosubmitincidentsandreceivetime-sensitivenoticesorservicesrequestsinstantlyviatheopen,onlineWebPortal.

Operational

https://www.resolver.com/apps/incident-management-reporting-software/

TRESITGroup

DIR-S TheDisasterIncidentReportandSecurity(DIR-S)Systemisasoftwareapplicationcustomizableforyoutomanageemergenciesandgiveyouthemaximumamountoftimetorespondandcommunicateinreal-timewiththosethatwillhelp.

Operational

https://www.tresitgroup.com/

Decisionmakingtoolsandsolutionsrelatedtosoftware

Company ToolName Features Status:Operational/Research

geotime GeoTime Toolwhichrealisesrealtimeriskprobabilitiesforfasterresponseorevenprevention.

EuropeanFunded

https://geotime.com/products/geotime/

AIT CrowdTasker

Thistoolfillsthegapbetweenprofessionalresourcemanagementandtaskingsystemsontheonehandandthecrowdsourcingapplicationsontheotherhand.

EuropeanFunded

https://www.ait.ac.at/en/research-fields/crisis-and-disaster-management/community-interaction-

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engagement/crowdtasker/

PREDPOL PredPol PredPolgoesbeyondpredictivepolicingwithCommandAnalytics.CommandAnalyticsisasuiteofhigh-levelfeaturesdesignedforcommandstaff,watch/shiftsupervisors,detectivesandcrimeanalysts.CommandAnalyticsisdesignedtoprovidequickandsimpleaccesstodatafromrecordsmanagementsystems(RMSs),GPStrackingsystems,andotherdepartmentaldatastores.

Operational

http://www.predpol.com/

MonitoringandIntelligencegatheringmobileapplications

Company ToolName Features Status:Operational/Research

Banuba FaceARSDK FaceARSDKincorporatesamixoftechnologies, including facedetection and tracking, eye gazedetection, estimation of distancefrom the smartphone, recognitionofskinandhaircolorandhairstyle,andemotionrecognition,asynergythat creates substantial userbenefitsforvariousapplications.

Operational

https://banuba.com/

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Amazon Rekognition Rekognition makes it easy to addimage and video analysis to yourapplications. You just provide animageor video to theRekognitionAPI,andtheservicecanidentifytheobjects, people, text, scenes, andactivities, as well as detect anyinappropriate content. AmazonRekognition also provides highlyaccurate facial analysis and facialrecognition on images and videothat you provide. You can detect,analyze, and compare faces for awide variety of user verification,people counting, and public safetyusecases.

Operational

https://aws.amazon.com/rekognition/

Neura NeuraAPI A moment is a change in the“situation” of the user. In otherwords,itcouldbedefinedaswhenonethingstopsandanotherbegins.For example, when a user stopssleeping and wakes up. It isknowingandenablingaproducttoactatthisexactmomentthatmakesNeurasopowerful.

Operational

https://www.theneura.com/

Communicationtoolsandsolutionrelatedtomobileapplication

Company ToolName Features Status:Operational/Research

Samsung SamsungPhoneCastVR

All apps installed on a Samsungdevice,intoanyone'sprivategardensotheycancheckemails,pingyourfriends, or do anything else enjoydoing on yourmobile phonewhileyouarepresentinVRworld.

Research

https://www.oculus.com/experiences/gear-vr/1239896026125279/

Vrchat Vrchat VRChatoffersanendlesscollectionof social VR experiences by givingthe power of creation to itscommunity.Whetheryou'relookingfornewVRexperiencesorhavean

Operational

https://www.vrchat.net/

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ideaofyourown,VRChatistheplacetobe.

vTIME vTIME vTime is the VR sociable networkthat takes the humble smartphoneandtransformsitintoapassporttotheouteredgesbysimplyaddingavirtualrealityheadset.

Operational

https://vtime.net/

AgainstGravity

RecRoom Vibrant and growing virtualcommunitywherepeopleplaywithfriendsnewandoldfromallaroundtheworld.

Operational

https://www.againstgrav.com/rec-room/

Atos Hoox Hooxformissiontargetsaveryhighlevel of security by introducingadditional layersof encryption andpreventionfromphonehacking.

Operational

https://atos.net/en/products/defense-mission-critical/hoox-secure-mobile-communication

RAWDigitalMediaLimited

PoliceCommunity

heNo.1UKPolicingForumforthelatest recruitment discussions andcurrent police news. PoliceCommunity is the busiest policingdiscussions forum in the UK. Withmany members contributing tothousands of topics daily you willalways be sure to hear aboutpolicingrelatednewsdirectonourforum.

Operational

PlayGen ResourceForce

Mobile App for citizen’s supportthrough community policing.Experienceoperating a local policeforce,withnew incidentsendlesslydeveloping, having to allocateoverstretched resources, withlimited information and constantlyunderpressure!

Research (Demo forLondonMetropolitanPolice and City ofLondonPolice)

LogicTreeITSolutions

USPDHUB USPDHub is a two-way mobilecommunication apps developedexclusively for LEAs privatelybrandedtoindividualdepartments.It provides the perfect way for

Operational

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communitiesandcitizenstoreceivenotifications of critical informationimmediately to amobiledevice, aswell as bulletins about missingpersons, stolen vehicles, trafficincidents,etc.TheUSPDHubMobileAppallowscitizenstoeasilysubmittips(anonymouslyifdesired),sendcomments, photos and place non-emergencycallstolawenforcementdepartments with the touch of abutton.

dbSProductions

LOSTPERSON

The Lost Person Behavior App isbased upon the Search and Rescue(SAR) international gold standardreferencetoolonwheretolookforlost and missing persons.EveryPublicSafetyOfficialandsearchandrescue provider needs to knowwherethesubjectmightbe,whattoask,where to look, andwhat todowhen minutes matter. Even inremotelocations,theappfunctionswithoutanetworkconnection.

Operational

VIZSAFE VIZSAFE Vizsafeservesasbothasocialmediacivic network for engaged citizenswho care about their communitiesand a communications tool forpublic safetyminded organizationsto securely share geolocatedphotos/videos and live feeds fromcameras in real-time. Vizsafeenables safer and smartercommunities. Vizsafe includesgeofenced notifications, providingreal-time alerts to users withinareasorregionstheyhaveselectedand for channels/categories theycareabout.

Operational

Appriss,Inc. MOBILEPATROL

Mobile App for sharing info &alerting.MobilePatrolconnectsyouto important safety information,

Operational

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news, and critical alerts for placesyou care about. We partner withpublic safety and law enforcementagencies nationwide so you canreceivetimelyaccesstoinformationthatkeepsyouandyourlovedonessafe. MobilePatrol focusesexclusively on public safety, soimportant information won’t getlost between your friends’ catphotosandthelatestviralvideo!

Rejjee RejjeeTSP MobileAppforlostandfoundgoods.Rejjee’s Law Enforcement Portal(LEP) collects, displays, andanalyzes stolen goods reports,submitted by mobile Rejjee TSPusers.Theportalisaccessibleviatheweb by any law enforcementprofessionalforfree.Itstandardizedstolen goods reports and reportsincidents on a graphically rich UIthatacceleratesdecisionmaking. Itincludes images of the victim,incident location, mapping, aswellas detailed description of itemsstolen. Rejjee is also a tool forinsurancetoreducefraudandhasafeaturethatallowslawenforcementreviewing items to quicklydetermine incidents that requireimmediate follow up versus thoseincidentsthatarebeingfiledmainlyforinsurancepurposes.

Operational

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Appendix 2 EU funded projects

Monitoring/Intelligencegathering

Methodologies

ProjectName:

Focus: Output: EuropeanFunded

PROTON PROTONaimsatimprovingexistingknowledgeontheprocessesofrecruitmenttoorganisedcrimeandterroristnetworksthroughaninnovativeintegrationbetweensocialandcomputationalsciences.

PROTON-Swillgeneratevirtualsocietiesinacomputerlaboratory,enablingtotesttheimpactofdifferentscenariosontheevolutionoforganisedcrimeandterroristnetworksandtherecruitmentofindividuals.

EuropeanFunded

https://www.projectproton.eu/

Cyber-Trust

Aimstodevelop

aninnovativecyber-threatintelligence

gathering,detection,andmitigationplatformtotacklethegrandchallengestowardssecuringtheecosystemofIoTdevices.

Developaprivacy-preservingIoTdevice(vulnerability)profilingframework,sothatanycommunicationswithhighriskdevicesaresubjecttomorethoroughanalysis.

Europeanfundedproject

https://www.cyber-trust.eu/

Training

ProjectName:

Focus: Output: EuropeanFunded

AUGGMED Thegamescenarioswillincludeadvancedsimulationsofoperationalenvironments,agents,telecommunicationsandthreats,andwillbedeliveredthroughvirtualreality(VR)andmixedreality(MR)

Theprojectwilldevelopamultimodalvirtualrealityandmixedrealitytrainingplatformtoenablesingleandteam-basedtrainingofend-userswithdifferentlevelsofexpertisefromdifferentorganisationsrespondingtoterroristandorganisedcrimethreats.

EuropeanFunded

http://www.auggmed-project.eu/

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environmentswithmultimodalinterfaces.

Tools/Solutions

TENSOR Thisprojectwillconsiderboththesurfaceanddarkwebanddevelopappropriatetoolstofacilitatethesearching,crawling,monitoringandgatheringofthiscontent

TheTENSORplatformwillextracttextandmultimediaandprovidecategorisation,filtering,analysissummarisationandvisualisationfunctionalitiessupportedbyrobust,automatedaudittrailsthatencompassprivacybydesignanddataprotectionprinciples.

EuropeanFunded

https://tensor-project.eu/

ANITA ANITAaimsatimprovinginvestigationcapabilitiesofLEAsbydeliveringasetoftoolsandtechniquestoefficientlyaddressonlineillegaltraffickingofcounterfeit/falsifiedmedicines,NPS,drugs,andweapons.

ANITAwilldesignanddevelopanovelknowledge-baseduser-centredinvestigationsystemforanalysingheterogeneous(text,audio,video,image)online(SurfaceWeb,DeepWeb,DarkNet)andofflinecontentforfightingillegaltraffickingofdrugs,counterfeitmedicines,NPSandfirearms.

EuropeanFunded

http://www.anita-project.eu/

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RED-Alert RED-Alertprojectwillbringdataminingandpredictiveanalyticstoolstothenextlevel,developingnovelnaturallanguageprocessing(NLP),semanticmediaanalysis(SMA),socialnetworkanalysis(SNA),ComplexEventProcessing(CEP)andartificialintelligence(AI)technologies.

Theaimistocollect,process,visualizeandstoreonlinedatarelatedtoterroristgroups,allowingthemtotakecoordinatedactioninreal-timewhilepreservingtheprivacyofcitizens.

EuropeanFunded

https://redalertproject.eu/

SafeMobile

Thisprojectwilldevelopaninnovativecloudplatformdesignedtoeffectivelyidentifyandcombatcyberbullyingeventswhileprotectingchildren’sprivacy.

EuropeanFunded

RAMSES DevelopingasetoftoolsforInternetForensics.

Thisprojectwilldesignanddevelopaholistic,intelligent,scalableandmodularplatformforLawEnforcementAgencies(LEAs)tofacilitatedigitalForensicInvestigations.Thesystemwillextract,analyse,linkandinterpretinformationextractedfromInternetrelatedwithfinancially-motivatedmalware.

EuropeanFunded

https://ramses2020.eu/

ASGARD AnalysisSystemforGatheringRawData

ASGARDwilldeliveranactiveandsustainablecommunitywithalargerepresentationofthedifferentstakeholders.

EuropeanFunded

http://www.asgard-project.eu/

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SLÁNDÁIL

EmpoweringEmergencyServicesthroughSocialMedia.AcollaborativeEUproject,usingsocialmediaethicallyinemergencymanagement.

Theprojectaimstoimprovetheinformationreceivedbyemergencyserviceswhileprotectingtherightsofpersonaldataandinformationthatiscollectedfromindividualsusingsocialmedia.Itaggregatesandanalysesinformationfromalltheseparateformsofsocialmediathatcanreliablytransmitdata,andcommunicateeffectiveemergencymessagesinvariedlanguages.

EuropeanFunded

http://slandail.eu/

Communication

Methodologies

ProjectName:

Focus: Output: EuropeanFunded

MEDI@4SEC

Theprojectfocusesuponenhancingunderstandingoftheopportunities,challengesandethicalconsiderationofsocialmediauseforpublicsecurity.

Recommendationsfortheuseofsocialmedia,futureresearchactivitiesbasedongapsandproposedstandards.

EuropeanFunded

http://media4sec.eu/

A4A TheprojectfocusesonimprovingtheeffectivenessofalertandcommunicationtothepopulationduringcriseswithinthecontextoftheEuropeanUnion.

A4Adevelopedanextensiveandinterdisciplinaryalertingframeworkthatintegratesthekeyenablerstoachievesignificantimprovementsintermsofalertspenetration,cost-benefitratioandintendedvs.actualimpactofalertingstrategies.

EuropeanFundedhttps://cordis.europa.eu/project

Training

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ProjectName:

Focus: Output: EuropeanFunded

SMART-CV

TheprojectaimstodevelopatabletopexerciseandtrainingforusebyLawEnforcementAgenciesinEuropewhichsharesbestpracticeandincreasesawarenessofthebenefitsofharnessingthepowerandinfluenceofsocialmediatopreventradicalisation.

TrainingCurricula EuropeanFunded

https://research.shu.ac.uk/centric/project/smart-cv/

AtlasSimulato

r

Atlasprovidesaplatformforrapidscenariobasedseriousgamesdevelopment.Scenariosaretailormadetosuittheneedstheenduserstoenablethemtoachievetheirlearningoutcomes.Thescenariobasedlearninghelpstotrainsituationalawareness,analyticalthinking,problemsolvinganddecisionmakingskills.Thisplatformmakesuseoftechniquesusedtominimisemotionsicknessthatsomepeoplecanbepronetowhenusingvirtualreality.

TrainingPlatformforIOM Operational

https://research.shu.ac.uk/centric/project/atlas-simulator/

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SOURCE-SocietalSecurityNetwork

TheaimoftheSOURCENetworkofExcellenceistocreatearobustandsustainablevirtualcentreofexcellencecapableofexploringandadvancingsocietalissuesinsecurityresearchanddevelopment.

TheSOURCENetworkofExcellenceisbuiltuponfivetypesofactivities:networkingactivities,research,informationgathering,educationandtraining,andknowledge-sharing.

EuropeanFunded

http://www.societalsecurity.net/

TARGET Develop a Pan-European Platform for hybrid serious gaming Including training case development tools, standard interfaces, effective integration for third party technologies and content, support for content and technology sharing, licensing and payment.

DevelopadedicatedEuropeanEcosystemforseriousgametrainingofandbetweenSCAFavouringthejointdevelopmentofseriousgamingtrainingcontent,transnationalcollaborativetrainingandamarketforseriousgamingforSCAtraining.

EuropeanFunded

http://www.target-h2020.eu/

Tools/Solutions

SOTERIA Theprojectaimedataimedatdevelopingrecommendationsandatoolboxtoleveragethepositiveimpactthatsocialmediacanplayinemergencies,enablingpublicsafetyorganizations(PSOs)andcitizenstocommunicatebefore,duringandafteranemergencyevent.

EntailedtheintegrationofcurrentICTtoolsforemergenciesandcrisesintotheSOTERIAToolboxinordertoexploretherealpotentialofmobiletechnologiesandsocialmediainemergenciesandcrises.

EuropeanFunded

https://cordis.europa.eu/project/rcn/192050_en.html

POP-Alert

TheProjectpresentedpracticalandflexiblestrategiestoprepare

TheonlineDashboardwouldbethecentralmechanisminaunified

EuropeanFunded

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populationstocopewithcrisesordisasters.

systemofwarningcitizensofdangerandprovidingthemwiththemostup-to-dateandrelevantinformationinthecaseofamajorincident.Theideaisthatduringanemergencysituation,theDashboardwouldbe‘owned’bythelocalauthorityresponsibleforcoordinatingthelocalresponse.

https://cordis.europa.eu/result/rcn/191688_en.html

geotime GeoTimeCRT Toolwhichcreateslocationpatterns.

EuropeanFunded

UNIMunster

GDACSmovile Atoolwhichaimstoevaluatetheappropriatenessoftheappliedsemanticsbetweencitizensandcrisismanagers.Weintroduceandinvestigatecategoriesandpictogramsasatranslatorenablinganeffectiveincentivemanagementbetweenthetwomainactors.

EuropeanFunded

DecisionMaking

Methodologies

ProjectName:

Focus: Output: EuropeanFunded

MINDb4ACT Theproject'smaingoalwillbetodeliverpolicyrecommendationsextractedfromvalidatedresultsobtainedfromfourkindsofinterventions-researchactions,exchangesamongLEAs,strategic-policy

CVELivingLabMethodology,Policyrecommendationsandtrainingcurricula

EuropeanFunded

https://mindb4act.eu/

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exercises,trainingcoursesandpilotprojects

Tools/Solutions

TRILLION Theprojectisdevelopingitsowncommunitypolicingsolution,connectedalsotoexistingsocialmedia.

TRILLIONdeliversafully-fledgedplatformtosupporttheextensivecollaborationbetweencitizensandLEAs.Theoperationalenvironmentoftheplatformisnotlimitedtoanon-goingcrisis,butalsoextendstotheperiodbeforeitthroughearlyidentificationandpreventionofemergingrisks.TRILLIONdeliversacomprehensiveservicebasedplatformandmobileapplicationsthatsupportreal-timecollaborationamonglawenforcementagents,firstrespondersandcitizenswhilstensuringthatprivacyanddataprotectionaretakenintoaccount.

EuropeanFunded

https://trillion-project.eng.it/#/

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REVEAL REVEALaimstoadvancethenecessarytechnologiesformakingahigherlevelanalysisofsocialmediapossible.Theprojectwillenableuserstorevealhidden‘modalities’suchasreputation,influenceorcredibilityofinformation.

TheprojectdevelopstoolsandservicesthataidinSocialMediaverification.Itlooksatverificationfromajournalisticandenterpriseperspective

EuropeanFunded

https://revealproject.eu/

LETSCROWD LawEnforcementagencieshumanfactormethodsandToolkitfortheSecurityandprotectionofCROWDsinmassgatherings.

Theprojectdevelopsariskassesmentmethodology,apolicymakingtoolkitandasetofhumancentredtoolsforLEAs,includingrealtimecrowdbehaviourforecasting,innovativecommunicationprocedures,semanticintelligenceappliedtosocialnetworksandtheinternet,andnovelcomputervisiontechniques.

EuropeanFunded