catalogue of existing technologies and solutionsmedia4sec.eu/downloads/d2-2.pdfupdate the list of...
TRANSCRIPT
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
CatalogueofExistingTechnologiesandSolutions
Deliverable2.2
EuropeanOrganizationforSecurity(EOS)
Co-funded by the Horizon 2020 Framework Programme of the European Union
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
VersionControlSheet
Title D2.2CatalogueofExistingTechnologiesandSolutions
PreparedBy KlaudiaTani(EOS)
ApprovedBy
VersionNumber
Contact [email protected]
RevisionHistory:
Version Date SummaryofChanges Initials ChangesMarked
1 31/7/18 OriginalVersion
2 31/10/18 Revisedafterstakeholderconsultation KT
Authors:
Anže Žitnik (XLAB), Arnout de Vries (TNO), Elodie Reuge (EOS), Klaudia Tani (EOS),ManolisKermitsis(KEMEA),MarijnRijken(TNO),MarkvanStaalduinen(TNO),SebastianDenef(FhG),SerenaOggero(TNO).
TheresearchleadingtotheseresultshasreceivedfundingfromtheEuropeanUnion’sHorizon2020ResearchandInnovationProgramme,underGrantAgreementno700281.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
ContentsExecutiveSummary.................................................................................................................................................3
1. Introduction.......................................................................................................................................................5
1.1 MEDI@4SEC............................................................................................................................................5
1.2 WorkPackage2.....................................................................................................................................5
1.3 Deliverable2.2.......................................................................................................................................6
1.4 MEDI@4SECInnovativeMarketSolutionsWorkshopandIndustryDay...............6
1.5 Rational......................................................................................................................................................6
2. DevelopingaCatalogueofInnovativeMarketSolutionsonSocialMedia.........................8
2.1 Methodology............................................................................................................................................8
2.2 Criteria.....................................................................................................................................................10
3. Trends................................................................................................................................................................11
3.1 InnovativeMarketSolutionsonMonitoringandIntelligenceGathering.............11
3.2 InnovativeMarketSolutionsforCommunication.............................................................13
3.3 InnovativeMarketSolutionsforDecisionMaking...........................................................14
4. OpenConsultation.......................................................................................................................................16
5. Conclusions.....................................................................................................................................................17
Appendix1 CatalogueofInnovativeMarketSolutions..................................................................18
Appendix2 EUfundedprojects.....................................................................................................................0
TheresearchleadingtotheseresultshasreceivedfundingfromtheEuropeanUnion’sHorizon2020ResearchandInnovationProgramme,underGrantAgreementno700281.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
ListofAcronyms
AI ArtificialIntelligence
AR AugmentedReality
DIY Doityourself
EU EuropeanUnion
OSINT OpenSourceIntelligence
LEA LawEnforcementAuthorities
VR VirtualReality
R&D ResearchandDevelopment
R&I ResearchandInnovation
TRL TechnologyReadinessLevel
WP WorkPackage
WS Workshop
Executive Summary
TheMEDI@4SECprojectfocusesuponunderstandingtheopportunities,challengesandethicalconsiderationsofenhancingsocialmediauseforpublicsecurity:thegood,thebadandtheugly.Technologicalevolutionoftoolsandsolutionsrelatedtosocialmediahaveanumberofopportunitiesaswellasrevealanumberofchallenges.Societalacceptability,publicauthorities’capacityforadaptationandshiftincriminalbehaviourisdetrimentalfor the development of the current market. In addition to legal, ethical and policyobligationswhichtendtolackbehindduetothefastpacechangesinthemarket.
WorkPackage1(WP1)ofMEDI@4SECidentifiedthestate-of-the-artandpracticesinthesix different themes the project has been researching. While WP2 is the practicaladaptation and interactionwith thepublic sector. Thisdeliverable is oneof themainoutputsoftheprojectwhichwillnotonlyoutlinetheexistingsolutionsonthemarketbutwillrevealthefirstiterationoftrendsandupcomingevolutionsofsocialmediainthefieldofpublicsecurity.
Inthisreport,MEDI@4SECfocusedoncurrentsolutionsandupcomingtrendsonthreedifferentthemes:MonitoringandIntelligenceGathering,CommunicationandDecision-making.Attheendofthisreport,anAppendixwiththecatalogueoftoolsandsolutionsidentifiedhavebeenoutlined.
1. MonitoringandIntelligencegathering
Mainly focusing on the prevention of different crisis and hazards, these tools andsolutionshavesaturatedthemarket.Whetherall-sourcedsystemsandsoftwareorsocial
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
4
media embedded tools onmonitoring content online; whether covering Open SourceIntelligence (OSINT)orDarkWeb Investigations;whetherhighTRLorprocesses andmethodologies,theareaofMonitoringandIntelligenceGatheringisvastandwillcontinuetoexpandasdataderivingfromtheseactionsarecriticalforthewholelifecycleofacrisis.
2. Communication
TheinterestingtrendinCommunicationtoolsistheiradaptationtovisualisations.Helpfulforlocatingandmappingpotentialrisksandthreats,frombigdatatoDarkWebscrappers,publicauthoritiesnowhavethepotentialtovisualizeallthedatatheyobtain.InadditiontonewtechniquesevolvingaroundARandVRwherepublicauthoritiescanvisitasceneand transmit real time visuals to their experts in another location, two-waycommunicationhas evolved in a similarmanner. Informationdirected to citizens andcitizenssendinginformation,hasbecomeagreatsourceforintelligenceanddetectionofanomaly behaviour from criminals on the surface and DarkWeb. Additionally, socialmediahasbecomeoneofthemosteffectivewaysforauthoritiestowidelydisseminateinformationforawarenessraisingaswellasinstructionsduringacrisis.
3. Decisionmaking
Potentiallythenextwaveoftoolsandsolutionswillfocusondecisionmaking.WhenlegalandpolicyobligationsforArtificialIntelligenceareinplace,decisionmakingautomatedsystemswilluptakethemarket.CognitiveandHumanDecision-makingtoolshoweveraremeeting a lot of resistance, and while those could save time, speed operations andpenetratecriminalstrongholdswhenmeanwhileexchangereal-timeinformationforthefieldpersonnel;thelegalandethicalobligationsneedtobedevelopedfurther.
The questions, challenges and opportunities raised in this report provide insight forfutureresearchandrecommendationon futurestandardsandwillbe the focusof theupcomingpolicyandpracticeworkshop,InnovativeMarketSolutions,intheMEDI@4SECproject.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
5
1. ntroduction
1.1 MEDI@4SEC
MEDI@4SECfocusesuponenhancingunderstandingoftheopportunities,challengesandethicalconsiderationofsocialmediauseforpublicsecurity:thegood,thebadandtheugly. The good comprises using social media for problem solving, fighting crime,decreasing fear of crime and increasing the quality of life. The bad is the increase ofdigitisedcriminalityand terrorismwithnewphenomenaemerging throughtheuseofsocialmedia.Theuglycomprisesthegreyareaswheretrolling,cyberbullying,threats,orlive video-sharing of tactical security operations are phenomena to deal with duringincidents.Makinguseofthepossibilitiesthatsocialmediaoffer,includingsmart‘work-arounds’iskey,whilerespectingprivacy,legislation,andethics.Thischangingsituationraisesaseriesofchallengesandpossibilitiesforpublicsecurityplanners.MEDI@4SECwill explore this through a series of communication anddissemination activities thatengageextensivelywitharangeof end-users tobetterunderstandtheusageofsocialmediaforsecurityactivities.MEDI@4SECwillseekabetterunderstandingofhowsocialmedia can, and how social media cannot be used for public security purposes andhighlight ethical, legal and data-protection-related issues and implications. Activitiescentre around six relevant themes: DIY Policing; Everyday security; Riots and massgatherings;Thedarkweb;Trolling;andInnovativemarketsolutions.MEDI@4SECwillfeedinto,supportandinfluencechangesinpolicy-makingandpolicyimplementationinpublic security that can be used by end-users to improve their decision making. Bystructuring our understanding of the impact of social media on public securityapproaches in a user-friendly way MEDI@4SEC will provide an evidence-base androadmapforbetterpolicymakingincluding:bestpracticereports;acatalogueofsocialmedia technologies; recommendations for EU standards; future training options; and,ethicalawarenessraising.
1.2 Work Package 2
TheroleofWorkPackage2(WP2)istoconductanincreasinglyfine-grainedusersurveytobetterunderstandstakeholders’concernsandneeds(Task2.2)beforehostingaseriesof themed policy and practice dialogue workshops that promote the effective andacceptableuseofsocialmediabypublicauthoritiesasappropriatetolocalcontext,aswellasfacilitatingdialogueandnetworkingbetweenkeypublicsecuritystakeholders(Task2.4).During thedialogueworkshopswewill keep an inventoryof existingand futuresocialmediatechnologies(Task2.3).TheresultsoftheworkshopswillallowustomakerecommendationsforsocialmediaandsecuritystandardsacrosstheEU(Task2.5).Allpartnersare involved intheWPbringingtheircomplementaryexpertise insocialandtechnicalresearch,impactandexploitationandpracticalexperience.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
6
1.3 Deliverable 2.2
Thisdeliverablehastheaimtopresentacatalogueofexistingtoolsandsolutionsrelatedtosocialmedia.FocusingonthesixthemesofMEDI@4SECthiscataloguewillencompasstoolsandsolutionscurrentlyavailableonthemarketinaneasy-to-searchdatabaseforpublic authorities to use. This database will be on the MEDI@4SEC website as asearchableanddynamiccataloguewhichcanbeeditedbysolutionsproviderstoinformabout new tools and solutions. The processes and information described in thisdeliverable feed into both D2.9 (Recommendations for future research) and D2.10(Recommendations for the development of European Standards for the use of socialmediaforpublicsecuritypurposes).
1.4 MEDI@4SEC Innovative Market Solutions Workshop and Industry Day
OnSeptember26th,2018,MEDI@4SECheldaworkshoponInnovativeMarketSolutions(IMS)andaparallelIndustryDay.TheaimofthisWorkshopwastosupporttheworkofIMSinthefieldofsocialmedia,knowledgeexchangeandcommunityengagement.This6thandlastWorkshop,broughttogetherallpreviouslyrelatedtopicsandengagedoneofthecorestakeholdergroupsforsocialmedia,solutionproviders.
TheWorkshophosted58participantscoming fromvariousbackgrounds,but thecoreaudiencewerepractitionersaswellasindustryproviders.MEDI@4SECinanattempttocover the gaps which exist in the relationship between the two stakeholder groups,hosted several presentations of actual technology deployed on the field or futuretechnologiestodisruptthemarketinadditiontoprototypesanddemosfromEUfundedprojects.
Informationandopiniongatheredandanalysed fromthisworkshophasbeenused toupdatethelistoftechnologiesandtoverifythecontentofthisdeliverable.
1.5 Rational
D2.2willfeedintothetwoabove-mentionedreports(2.9and2.10)andassuchwehaveexpandedthescopeofthedeliverabletoincludetojustsolutioninthemarketplacebutintheformofacataloguealsolinkthistocurrentmarkettrends.Especially,inthefastpacemarketofsocialmedia,theconsortiumneededamechanismthatislookingatwhatisthere,whatisemergingandwhatchallengescouldcomealongwiththosetechnologiesand solutions. The reason for enriching this catalogue was thus to avoid focusing onspecificsolutions,asinthisspecificcasethepaceofgrowthisexponentialandsaturatesthemarketfast,butfocusongeneraltrends.
Specifically, to be able to extract recommendations for future research (D2.9), D2.2partnersalsoinvestigatedthecurrentresearchactivitiesataEuropeanlevel.Specifically,high-TRL(TechnologyReadinessLevel)projects thatcoulddrive theirprototypes intothemarketandcouldconstitutefutureuptake.Throughthisprocessgapsandneedswillbethoroughlyexpandedinordertouncovertrendsintechnologyandprocessesforthefutureofpublicsecurityandsocialmedia.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
7
Additionally,toproposefuturestandardsforsocialmediaitisnecessarytounderstandthe technological andmethodological environment currently on a European, but alsointernational scale. Not for the purposes of comparability, but for the purposes ofmappingthetrendsintechnologyinordertomatchthemwithpolicydevelopmentinthisfield. And thus identify the security aspects that are in need of standards andstandardizationactivities.Also, lookingthroughEUprojects,theConsortiumidentifiedpre-existingworkandrecommendationsforpotentialstandardsthatwillfeedinto2.10.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
8
2. Developing a Catalogue of Innovative Market Solutions on Social Media
2.1 Methodology
Inthissection,themethodologyusedforconstructingthiscatalogueandthecriteriausedtoshortlisttheavailabletechnologiesandsolutionswillbedescribed.Thefirststageofthisprocesswasthere-usageofthealreadyexistingMEDI@4SECresearch.Theexistingresearch is a combination of primary and secondary researchmethods. The primaryresearchincludestheinputfromtheworkshopsaswellasD2.1,whereasD1.2andD1.3is secondary research. For additional information and data necessary for D2.2ConsortiumpartnersconductedadditionaldeskresearchandwillupdatethedeliverablewiththeresultsfromWorkshop6.
To be able to deliver this catalogue and achieve its objectives, partners revisited thefollowingdeliverables:
• D1.1Reportdescribingthestate-of-the-artliteraturereview• D1.2Reportdescribingaworldwidemappingofbestpracticesandlessonslearnt• D2.1OpportunitiesandChallengesreport(fieldassessment)• D2.3Workshop1report–DIYPolicing• D2.4Workshop2–RiotsandMassGatherings• D2.5Workshop3–DarkWeb• D2.6Workshop4–Everydaypolicing• D2.7Workshop5–Trolling• D2.8Workshop6–InnovativemarketSolutions• D2.9RecommendationsofFutureResearchTheaimofthisfirstscreeningwastoidentifytechnologicalandnon-technologicalgapsandneedsidentifiedinthedeliverables.Partnersextractedthefollowinginformationforthe firstiterationof thecatalogue:nameof identifiedgap,descriptionof thegap,yearsourced, which aspect does it cover (technology, society, legal or ethical as well aseducationalaspects),iftechnologicalwhattypeoftechnology,sourcesandmorereadings.
After having collected the abovementioned information, partners revisited thedeliverables to assure that those were up to date. In fact, this second iteration wasconductedtwiceduetotheout-of-dateproductsuncovered.Asmentioned,themarketonsocial media solutions changes very fast. Also, within this second iteration it wasimportanttoevaluateiftheinformationalreadycollectedandanalysedinthefirstphaseoftheprojectwerestillvalidandrelevant.Byvalidatingthisdata,aclearunderstandingoffirsttechnologicalaspectsissortedandnarrowed.
Narrowingthetopicswasofgreatimportanceduetothesixthemesastheystand.Thebroaderthetopic,themostdifficulttoidentifyrelevanttoolsandsolutions.Someofthetopics,likeEverydayPolicingandDarkWebaretoovast.Togiveanexample,DarkWebcanincludedifferenttopics,butfromthisreviewitwasclearthatcybersecurityisnotoneoftheprioritiesidentifiedbypublicauthorities,butcybercrimeandcyberterrorism
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
9
areinfactmorerelevantforthistheme.Thus,thisprocessgavetheparameterswhichallowed for thedefinitionof thescope.Where topicsstartanduptowhatextend is itrelevantforpractitionersinthisfield.
Figure 1 - The four lenses of Digital Policing - Deloitte
Inthissecondphase,theconsortiumcreatedanongoingvalidationprocessinordertohave the most relevant and up-to-date data. After the drafting of each one of theWorkshopreports,eachpartnerwasresponsibletoupdatethecataloguewithadditionalinformationfromeachWorkshoptopicassignedtothem.ThepartnershadamonthafterthecompletionoftheWorkshopreporttoinsertallrelevantinformation.
Thefinalstageofthisprocesswasthere-assessmentoftherelevantinformationprovidedinthefirstphase.Theconsortiumalsowantedtoaligntheoutputofthiscataloguewiththe input expected from the Innovative Market Solutions workshop. That led to aredraftingofthegapsandneeds identifiedinthe firststageto themesandtechnologycategoriesidentifiedinthesecondphase.
The three themes chosen were consistent with the work outlined and objectivesanticipatedfromthiscatalogue.Hence,solutionscurrentlyonthemarketaswellascloseto themarket researchwith anticipated technological outputs and future trends thatcoulddisruptthemarket.
Anotherroundofdeskresearchwasalsonecessarytoenrichthecataloguewithsolutionsandtechnologiesupandcominginadditiontotrendsandforesightstudies.Tosortoutthemostrelevantsolutionsandtechnologies,weintroducedcertaincriteria.Duetothevastdomainofsocialmediatheresearchconductedcouldhaveincludedmoresolutionsandtechnologies,buttheconsortiumdecidedtofocusontheirrelevancetosocialmediawithinthesixmainthemesoftheproject.
Specifically,thethemetitlesare:
- InnovativeMarketSolutions–Solutionsonthemarket;- InnovativeMarketSolutions–Europeanfundedprojectsand- InnovativeMarketSolutions–Futuretrends.
ThefinaliterationofthecataloguewasamatchingexercisebetweenthethemesandtheoverarchingcategoriesofsolutionsandtechnologiesthatarealsousedfortheInnovativeMarketSolutions(IMS)Workshop.Thecategoriesare:
- Monitoringandintelligencegathering;- Communicationand- Decisionmaking.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
10
Thesethreecategorieshelpsortthesolutionsaccordingtotheirusage.Whichmakesthecatalogueeasytosearchandtoidentifysolutions,especiallyforend-users.Thedetailsweacquiredwere:thenameofthetool,thecompany,featuresrelatedtosocialmediaandifthe technologyand/orsolution isoperationaland ifnot, ithasbeenclassifiedasonaresearchstage–whichincludesbetaversions,R&Dandprototypes.Thesewerecross-checkedwith typesof solutionsandtechnologies, specifically, socialmedia embeddedsolutions, software, hardware, mobile applications, dashboards and platforms. Thesedetailsandsolutionsasafinalsteparere-assessedaftertheIMSworkshopandIndustryDay,weretheConsortiumgottointeractandlistedtowhatisinthemarket,whatisusedbypractitionersandwhatwilldisruptthemarket.
2.2 Criteria
Asdescribedabove,thechallengewasidentifyingthemostrelevantsolutionsandtoolsdue to the broadness of the themes. Partners thus had to narrow down those fieldsaccordingtothefollowingcriteria:
1. Needsandpriorities:fromthediscussionduringtheworkshopsandtheforesightstudyconductedinD2.1,manypractitionerprioritieswererevealed.Soinsteadofcoveringeverysingleaspectofatheme,thecataloguewillfocusonpriorities.
2. Relevance: Every technology has to directly or indirectly be related to socialmedia.
3. Ethicallyandsocietallyacceptable:Ifsomeofthesolutionshavebeenchallengedfortheirunintendingorintendentethicalorsocietalimpact,thosetechnologieswillnotbementioned.
4. Market potential: The solutions and technologies have to be currently on themarketorifEuropeanfundedprojectswithhighTRL,thenasrecentaspossibleandnoolderthan2015.
5. Marketdeployment:technologiesandsolutionsaredevelopedandarebasedonneedsandrequirements.Ifonlyafewornoneexistforaspecifictheme,thatisatrendforpotentialfuturemarketopenings.
TheprocessfollowedbytheconsortiumisindetailmentionedintheSectionbelow.Atthispoint,itmustbenotedthatinordertohavethemostrelevanttoolsandsolutions,thecataloguehasbeendeliveredinseveraliterations.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
11
3. Trends
This next section will in detail describe the trends in the current market tools andsolutions.Fromtheoutcomesof theprocessmentioned intheprevioussectionssomegeneralobservationsperthecategoriesandsomemorespecifictechnologicaltrendswillbedescribed.
3.1 Innovative Market Solutions on Monitoring and Intelligence Gathering
General Observations • ForthethemeofMonitoringandIntelligenceGatheringweobserveaplethoraof
solutionsandtoolsusedtoassistingatheringandprocessingavailabledatafromsocialmediatounderstandandvisualisethatinformationforsecuritypurposes.Thesefocusmoreonpreventionofpotentialincidents.
• The software and dashboards mentioned in the catalogue are exploitation ofintelligence from various sources and usually cover the whole cycle frommonitoring todecisionmaking.Except fromvisualisation,on-marketsolutions,softwareanddashboards,areusedfordatamining,analysisoflargeamountofdataonthesurfaceandDarkWeb,aswellasadvancedanalyticsinmulticloudandhybridenvironments.
• MostoftheEUfundedprojectsunderthisthemearehighTRLprojectsfocusingonspecificsecurity/lawenforcementneeds.Alotoftheprojectsareinterrelatedandhavenowstartedcreatingsynergiestoavoidduplication.
• ThemostpredominanttopicinthiscategoryareDarkWebsecuritysolutionsaswellasOSINT.
Specific Technological Trends 1. OpenSourceIntelligence
Collectingandcollatingmassamountsofinformationhasbeenamainstreampracticeforthepastfewyearsinthesecuritydomain,andthefutureofthispracticeischallengingand fascinating. Advances in automated gatheringwill bringmore value for differentindustries1, but with a privacy kick in place. Fake news and propaganda however isincreasingly becoming an issue for the gathering of such data and distort valuableintelligenceforsecuritypurposes.ThetrendsthusinOSINT,willfocusontechniquesandmethodstovalidateorextractonlytherelevantinformationnecessary.
1 Pattar, Terry, The Future of Open-Source Intelligence, DSEI, 2018.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
12
Figure2OpenSourceIntelligence:GlobalMarket–2017–2022,HomelandSecurity
2. DarkWebMonitoringtools
Even thoughcertainoperationshavebeenconductedon theDarkWebtobringdownmarketplaces,itisafactthatreplicationofthosecriminalplatformsisaswiftprocess.ToaddressthechallengeoftheDarkWeb,Gemaltointheir2017BreachReport,outlinedthatindividualdarkweb intelligenceoperations,can facilitateacollectiveoverviewofhowthosemarketsoperate,whatarethesecuritythreatsandeventuallypreventillicittransactions2.
3. AdvancedsocialnetworkdataminingtechniquesforDarkWebinvestigations
NewsystemsandsolutionstappingintotheDarkWebforanalysisofpotentialthreatsandchallengesareontherise.Tobeabletosecureindustry,infrastructuresandhumanbeingsthelatestevolutionsfocusonmonitoringandanalysisintheDarkWebtopreventbreachesandanalysepotentialsecuritythreats(ex.AlienVault,RecordedFutures).
2 Darkwebnews, https://darkwebnews.com/cyber-security/how-to-monitor-darknet-for-business-threat-intelligence/, 2017.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
13
3.2 Innovative Market Solutions for Communication
General Observations • Forthisthemealso,thereisanincreasingtrendinsocialmediaembeddedtools
and mobile applications. An even more specific trend is the integration ofAugmentedReality(AR)andVirtualReality(VR)inthoseplatformsformorereal-lifeexperienceforaudiences.However,thistrendhasincreaseddiscussionsonprivacyandfreedomofexpression.Especially,sincealotofGovernmentsdonotyetpossesslegalgroundsforAI3.
• ThereareseveralEUfundedprojectsthathaveproducedsofterresearchandwellashigh-TRLtoolsandsolutionsforpublicauthorities.Insomecases,duplicatingworkofpreviousprojects.Communicationstopicsseemtohaveproducedenoughresults,butaverylimitedamounthasactuallyreachedthemarket(ex.beALERTwas a European funded project and is currently used by the Belgian CrisisCentre4).
• Acurrentneedisforindividualactivitiestobeinteroperablewithwidersystemslike112.
• Social media related systems are nowwidely focusing on integrating citizensparticipation.Thereal-timedataprovidedbycitizensareagreatsourceoftwo-wayinteractionandinformationexchangewhilemakingisalotmoreefficienttoinformcitizensonongoingorpossiblecrisis.
Specific technological Trends 1. VirtualReality(VR)andAugmentedReality(AR)
VirtualandAugmentedrealityareon therise.Since late2017automatedsystemsaretakingoverforswifterandmoreaccuratecommunicationformanufacturing,healthandnowsecurity.Lawenforcementauthoritiesusedifferenthardware,softwareandmobileapplicationstovisitcrimescenesanddeveloppatternsaswellascommunicatewithoneanotherandexchangeinformationmuchfaster5.However,thesecurityrisksembeddedintheseplatforms,theiranonymityandencryptionsoftwarecanprovetobecomethenewrecruitmenttypeofplatform.Itmayprovedifficulttoforpublicsecuritypractitionerstopenetrateandobservesuchanenvironment.
2. VisualisingSecurity
Visual input is now mainstream in communication devices and will evolve with asArtificialIntelligencebecomesmainstreaminourday-to-daylives.Eitherforcollecting
3 Privacy International, Privacy and Freedom of Expression In the Age of Artificial Intelligence, 2018, https://privacyinternational.org/report/1752/privacy-and-freedom-expression-age-artificial-intelligence 4 The Belgian Crisis Centre, recently conducted a pilot with beALERT in 130 communes around Belgium. 5 Revell, Timothy, New Scientist, https://www.newscientist.com/article/2113450-dutch-police-use-augmented-reality-to-investigate-crime-scenes/ 2016.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
14
information, for visualising information, but also raising awareness, visual analyticsprovidean“easyway”toreceiveinsightsandcommunicatedirectionstocitizens6.
3. Wearabledevices
Wearable AR units are currently developed formilitary purposes, but their future ishintedforcivilianpurposestoo7.Wearabledevicesvolumehasnowreached27.9millionduringthesecondquarterof20188.Animpressiveandemergingmarketwhichslowlyciviliansecurityaspectsarealsoevolving.Additionally,alotofwearabledevicesarenowadapted for real-time information, video streaming and in the field command centres.Theseareallnextgenerationdeviceswhichwillevolveasoperationalneedstosotoo.
Figure 3 - Worldwide Top 5 Wearable Companies
3.3 Innovative Market Solutions for Decision Making
General Observations • Decision making for security purposes has been mainly developed through
softwareanddashboards.Similarly,asthefirstcategory,theseareusuallymulti-purpose systems and also systems which are used for information exchangemainly.Acceleratingthetimefordecisionmakingpurposesmeansmoredigitalculturesandsystems’acceptancebypractitioners.Thefocushowevershouldnotbeondevices,butontherequirements.
• Automatedorsemi-automateddecision-makingisontheriseforfasterprocessesandresponse.However,fullyautomatedsystemsstillfacealotofprivacyaspectsand resistance within the security community. Additionally, law enforcement
6 SAS, Data Visualisation: What it is and Why it matters, https://www.sas.com/en_us/insights/big-data/data-visualization.html 7 Cowper, T. and Buerger, M., Police and Augmented Reality Technology, https://www.fbi.gov/file-repository/stats-services-publications-police-augmented-reality-technology-pdf/view. 8 IDC, Worldwide Wearables Market Ticks Up 5.5% Due to Gains in Emerging Markets, https://www.idc.com/getdoc.jsp?containerId=prUS44247418
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
15
authoritiesdonottrustthesystemasastand-alonetool,thehumanaspectwillstillberequiredforoperationaldecision-making.
• It isgreattodiscuss the futureofdecision-makingsystemswithinpractitionerorganisations,butthefactoroftrainingandknowledgeisonenottobeignored.Forthesesystemstobeusedappropriately,practitionersshouldknowhowtouseit and trust it. There seems tobe an imbalance, especially throughoutEurope,regardingthisaspect.SomeLEA’sdonotevenhaveinternallyguidelinesonhowto use social media, then niche technologies automatically driver andmakingdecisions based on thousands of information collected in real-time seemsunnecessaryormaybeeventooradicalofachange.
Specific technological Trends 1. MappingforSecurity
Geo-referencedmedia,soundsandimageswithanautomatedconversionandintegrationofformatiscurrentlyatrendfordashboardsaswellasplatformscurrentlyonthemarket(ex.Geotime,VMWARE).Wearabledevicesareincludedherearetheyarepart,forthetimebeing,ofthelargerprocessforgatheringinformationfordecisionmakingpurposes.
2. CognitiveDecisionMaking
AugmentedandHumanDecision-makingtechnologiesandsolutionshavebeenenteringthe market. With the expansion of AI, criminal behaviours will shift and for publicauthoritiestoadapttosuchprocessesmoreself-managingsystemswillemerge.Asdataincreasesandbecomeunattainableforpublicauthoritiestohandle,appropriateandmoreefficient.Fromthesideofpractitionersthenisitanincreasetotheircapabilities9tousethisdataforsecuritypurposes.Fromacriminalperspectivepointofviewdataiscrucialtooverflowpublicsecuritywithirrelevantinformationorfakenews.
9 Jalali, S. M., Decision - Making and Biases in Cybersecurity Capability Development: Evidence from a Simulation Game Experiment, https://arxiv.org/ftp/arxiv/papers/1707/1707.01031.pdf
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
16
4. Open Consultation
To further refine the catalogue, theConsortiumopened the catalogue to thepublic toreceivemoreinputoncurrentmarkettoolsandrequirements.TheconsultationwasopenfromSeptember26th,whenthecataloguewaspresentedtotheaudienceofWorkshop6,untilOctober19th.
AshortsurveywascirculatedthroughsocialmediaandthroughtheEOSnetwork.Thereplies received were added to the catalogue after assessment from the EOS team.Similarly,theinputreceivedduringtheworkshop.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
17
5. Conclusions
Inthisreport,MEDI@4SECpresentedacatalogueofInnovativemarketSolutionsrelatedtosocialmediainadditiontoupcomingtrendsinthemarket.AsnewtechnologieslikeAIpenetrate the market and present opportunities for public authorities, criminalitybehaviourisalsoshiftingandadaptingfast.Largeindustry,SME’sandentrepreneursarerespondingtoaneweraofInnovativeSolutionsinsocialmedia.
VRandARwillbe,inthenearfuture,embeddedtosocialmediaplatformsandprovidesecurespaces for interactionwhileDarkWebsolutionshavebeenrecentlyexpandingthroughoutthemarket.Thecleartrendthusbecomesautomationintoolsandsolutions,bigdataandAI tosupportdecisionmaking,but thechallengesstill remainonhowtoovercomesocietal,legalandethicalconsiderations.Itisalsoexpectedthatnewcallsforproposals for EU funding will concentrate on researching and recommendingamendmentstotheseactions.
Dark Web tools and solutions are on the rise with intelligence, monitoring andintervention mechanisms. In addition, data analytics in a multicloud and hybridenvironments are the most secure environments with multiple tools on the market.Advanceddataanalyticsandbigdataanalyticsarethefutureinthefieldanddrasticallychange public security. Finally, the most common trend is related to the type ofequipment.Thatwouldbedashboardsandmulti-informationexchangeplatformsthatpublicauthoritiescanuseeverywhereisreal-time.
The IMSworkshop and Industry Day also showed that fascinating developments areexpected within 2018 and 2019 which will revolve around behavioural functions,cognitivetechnologiesandhyper-connectivity.Astheroleofsocialmediaispermanentand certainly ever-evolving, operational needs will evolve, and the focus should bespecificallyonthoseandnotsimplythetechnologies.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
18
Appendix 1 Catalogue of Innovative Market Solutions
1.InnovativeMarketSolution-R&DandontheMarketsolutions
Monitoring/Intelligencegatheringtoolsandsolutionsrelatedtosocialmediaembeddedtools
Company ToolName Features Status:Operational/Research
Microsoft Azure FaceAPItoverifyaselfieforsmartauthentication. Signing in withvisual identity verification isbecoming an additional securitylayer for many industries.Microsoft'sFaceAPIcancompareportraits giving flexibility inuncontrolledscenarios.
Operational
https://azure.microsoft.com/en-us/services/cognitive-services/
stalkscan stalkscan StalkScan isa tool that showsallpublic information for a givenFacebook profile.It doesn't involve any hack orhacking,itjustdisplayspublicinfofrom Facebook's official graphsearch.
Operational
https://stalkscan.com/
IntelTechniques
OnlineInternetSearchTools
Thetoolusesthelinkstothelefttoaccessallofthecustomsearchtools. The OSINT LINKS sectioncontains hundreds of onlinesearchresources.
Operational
https://inteltechniques.com/menu.html
SnapChat SnapMap Mapoflivebroadcasts Operational
https://map.snapchat.com/@51.164600,4.139220,12.00z
Facebook FacebookLivemap
Mapoflivebroadcasts Operational
https://www.facebook.com/livemap
Starburst Presto Initially developed by Facebook,PrestoisanSQLqueryenginefor
Operational
https://prestodb.
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
19
bigdataanalytics. io/
Open SourceIntelligenceFortion®MediaMining
AIRBUS Text analysis, behaviourdescriptionandgroupdetection.
Operational
www.airbusdefenceandspace.com
CAPTUREAN Atos
- Data monitoring andanalysis allowing tounderstand youraudience, measure itssentiment and identifyinfluencers to networkwith
- Data visualization in anextensible multi-deviceuser interface thatcanbeadaptedtoyourneeds
- Generation ofpersonalized reports,export of dataanalysis toexcelandcsvformats
- Integration with existingsystemsandextractionofcomplementarydatatobecombinedwithsocialdata
Operational
http://capturean.com/en
Communicationtoolsandsolutionsrelatedtosocialmediaembeddedtools
Company ToolName Features Status:Operational/Research
Jigsaw+Google Perspective More secure and less toxicconversationsonline.
BETA
https://www.perspectiveapi.com/#/
Facebook Spaces VirtualRealitybasedspacewhereFacebook users can meet anddiscuss.
BETA
https://www.facebook.com/spaces
Google GoogleDuplex GoogleDuplex,anewtechnologyfor conducting naturalconversations to carry out “realworld”tasksoverthephone.Thetechnology is directed towards
BETA
https://ai.googleblog.com/2018/05/duplex-ai-
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
20
completingspecifictasks,suchasscheduling certain types ofappointments.Forsuchtasks,thesystemmakes theconversationalexperienceasnaturalaspossible,allowing people to speaknormally, like they would toanotherperson,withouthavingtoadapttoamachine.
system-for-natural-conversation.html
AltSpacesVR AltSpaceVR AltspaceVR is the leading socialplatform for virtual reality.Meetpeople from around the world,attend free live events, and playinteractivegameswithfriends.
Operational
https://altvr.com/
Sherlock TNO DIY policing appdevelopedafterthefirstMEDI@4SECWorkshop.
https://socialmediadna.org/sherlock/
DecisionMakingtoolsandsolutionsrelatedtosocialmediaembeddedtools
Company ToolName Features Status:Operational/Research
Microsoft CortanaSuite CortanaAnalyticsSuiteisthefullymanaged big data and advancedanalyticssuitethatenablesyoutotransform data into intelligentaction.
Operational
https://azure.microsoft.com/en-us/resources/videos/azurecon-2015-introducing-the-cortana-analytics-suite/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
21
Monitoring/Intelligencegatheringtoolsandsolutionsrelatedtohardwareanddevices
Company ToolName Features Status:Operational/Research
twnkls TWNKLSaugmentedreality
Twnkls empowers professionalstogiveandreceiveguidanceoverdistanceandallowstosaveononeof the most valuable recourses:time.Remotecollaborationcanbeused during; training, clientcontact, installation work ormaintenance. It’salsopossible toconnect to other informationsystemswith save andprotectedcommunication.
Operational
Cybernetica sharemind Sharemind is a data analysissystem for securely processingconfidential information.Sharemindprotectspersonaldatabetter than standard databasesthankstoitsuseofsecretsharing.Secret sharing allows to shareyour records with partnerswithoutlosingcontrol.
Operational
Google GoogleGlass Police officers take photographsof traffic violations and instantlyupload them to their policedepartment’s system. Thephotograph captures the date,time and place that the picturewas takenalongwith the licenseplatenumber.
Operational
Communicationtoolsandsolutionsrelatedtohardwareanddevices
Company ToolName Features Status:Operational/Research
Enigmabox Enigmabox The cable provides secure andprivateinternetaccess.
Operational
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
22
Monitoring/Intelligencegatheringtoolsandsolutionsrelatedtodashboardsandplatforms
Company: ToolName Features Status:Operational/Research
TNO csWEB Tool with versatile open sourceweb application that combinesmany information sources, fromGISdatatonewsitems.
Operational
https://github.com/TNOCS/csWeb
SAP HANA Tool which supports next-generation transactional andanalyticalprocessingwithabroadset of advanced analytics – runsecurely across hybrid andmulticloudenvironments.
Operational
https://www.sap.com/products/hana.html
Accenture SIGO Theaimofthiscooperativepolicemanagement support system,implementedbyGuardiaCivil,theimplementation of a newintegrated operationsmanagementsystem,istoredirectthe exchange of informationdemands towarda single systembased on a centralized Webarchitecture.
Operational
https://www.accenture.com/us-en/success-spanish-civil-guard-summary
Azure AzureMachineLearning Machine learning enables
computerstolearnfromdataandexperiences and to act withoutbeingexplicitlyprogrammed.
Operational
https://azure.microsoft.com/en-us/services/machine-learning-studio/
Azure EventHubs AzureEventHubsisahyper-scaletelemetry ingestion service thatcollects, transforms, and storesmillionsofevents.Asadistributedstreaming platform, it gives lowlatency and configurable timeretention, which enablesingressionofmassiveamountsof
Operational
https://azure.microsoft.com/en-us/services/event-hubs/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
23
telemetryintothecloudandreadthe data from multipleapplications using publish-subscribesemantics.
AnacodaEnterprise
Anacoda Multi-usercollaborationandone-click deployment of models,notebooks, and dashboards toproduction compute clusters —with all the security andgovernanceITteamsneed.
Operational
https://anaconda.org/anaconda-enterprise
mindmaze MASK MASKisapowerfulstepforwardinvirtualreality,makingsocialVRand AR a truly emotionalexperience. By syncing thephysicalbodyinallitsexpressivecapacity with a digital avatar,MASKallowsdevelopers tobuildplayablecharactersthatemoteinpre-real-time.
Operational
https://www.mindmaze.com/
RecordedFutures
Dark WebMonitoring
Discussions andpostings indarkweblocationsmaynothavevalueon their own. Recorded Future’smachine learning and naturallanguage processing instantlycreate links to other threatsources, enabling to trackindicators of compromise fromthreat feeds or associate threatactorswithsocialmediapostsandinformation from other opensources.
Operational
https://www.recordedfuture.com/
AlienVault Dark WebMonitoring
Detect if users’ credentials havebeen compromised in a third-partybreachandtraffickedonthedark web, so that immediateaction is taken to prevent abreach.
Operational
https://www.alienvault.com/app/dark-web-monitoring
SamouraiWallet
OXT Exploratory blockchain analysistool.Justlikeanyotherblockchainexplorer OXT can displaytransactions happening on the
Operational
https://samouraiwallet.com/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
24
Bitcoin network. However, thewebsite also analyzes differenttypes of behavior on the Bitcoinblockchainusingvariouschartingandplottingtools.
Paterva MaltegoXL An interactive data mining toolthat renders directed graphs forlink analysis. The tool is used inonline investigations for findingrelationships between pieces ofinformationfromvarioussourceslocatedontheInternet.
Operational
https://www.paterva.com/web7/buy/maltego-clients/maltego-xl.php
BlockSeer BlockSeer The tool shows a visualinterpretation of transactions onthe network alongside theconnections each transactionhaswith individual addresses. Thesite traces bitcoin origins andfollows the path of bitcoinstraveling throughout theblockchainusingavisualdiagram.
Operational
https://www.blockseer.com/
CyberIntelligenceHouse
An investigation platform thatmakes evidence collection easyandspeedsuptheprocesstodataexchange, analysis andinvestigative work. Bothinvestigations and intelligencebenefitfromtheseservices.
Operational
https://cyberintelligencehouse.com/
TerbiumLab Matchlight Matchlight is a fully private,automated dark web datadetection solution,designedtohelpreducetheriskofinevitable data exposure on thedarkweb.
Operational
https://terbiumlabs.com/resources/matchlight.html
Scrapy Scrapy Anopensourceandcollaborativeframeworkforextractingthedataneeded from websites.In a fast, simple, yet extensibleway.
Operational
https://scrapy.org/
Crisp Combat Real-time machine learningidentification of bad actors such
Operational
https://combat.c
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
25
as trolls, sexual predators,cyberbullies and terroristgroomers
rispthinking.com/
DarkCloud Darknetintelligence
Continuously monitoringthousands of Darknet sources.Harvest and structure the datainto actionable intelligence andmake these datasets available toLawEnforcement,corporatesand(local)governments.
Operational
http://darkcloud.io/
Communicationtoolsandsolutionsrelatedtodashboardsandplatforms
Company: ToolName Features Status:Operational/Research
IMPROBABLE SpatialOS SpatialOS is a cloud-basedplatform for creating games thatgo beyond the design limitationsoftraditionalserverarchitectures.Building Games with the SDKs,familiar engines and ownworkflows. SpatialOS technologythenstitchestogethermanygameenginesandserverstocreaterich,persistent online worlds.SpatialOS also provides with thetoolsandinfrastructuretoquicklydeployyourgameatscale.
Operational
https://improbable.io/
Bigscreen Bigscreen Use cases of Bigscreen includeboth entertainment andproductivity.It'susedasavirtuallivingroomtowatchmovies,playvideogames,browsetheweb,andhangout with friends. It's alsousedforproductivityasatoolforremote teams to collaboratetogetherinvirtualoffices.
Operational
https://bigscreenvr.com/
Belgian CrisisCentre
beALERT Multi-channel informationexchange and alerting system inBelgium. Gets input fromcommunal services and
EuropeanFunded
http://be-alert.be/fr/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
26
distributes through multiplechannelsincludingsocialmedia.
Cybersprint RiskMonitoringPlatform
Digital Risk is not limited totechnical risk. It concerns allonline risks related to theorganization which can harmbusinesses, employees andreputation.Ourplatformworksasan automated ethical hacker andscansallonlineentrypoints.
Operational
https://www.cybersprint.nl/cybersprint-digital-risk-monitoring/brand-protection/
TriTechSoftwareSystems
CrimeMapping.com
Publiclyavailablemapofreportedincidentsandcrime.
Operational
https://www.crimemapping.com/
IgarapéInstitute(Brazil)
CrimeRadar CrimeRadar applies machinelearning algorithms to predictcrimepatterns.Theprimarydatasourceiscivilpolicecrimerecordsheld by the Institute for PublicSecurity.
Operational
https://igarape.org.br/en/apps/crimeradar/
DecisionMakingtoolsandsolutionsrelatedtodashboardsandplatforms
Company: ToolName Features Status:Operational/Research
geotime GeoTime Toolwhichrealisesrealtimeriskprobabilities for faster responseorevenprevention.
Operational
https://geotime.com/
TRXSystems Neon Signalmapper
Application with sensor fusionand mapping algorithms thatenable real-time 3D location andmappingwithinbuildings.SignalMapper’sabilitytolocateandgeo-referenceuserswhereGPSisnotavailable
Operational
http://www.trxsystems.com/signal-mapper.html
CrimsonHexagon
CrimsonHexagonDashboards
Connect decisionmakers to datawithdashboards.Siloedreportingportals and decentralized dataqueries slow down decision
Operational
https://www.crimsonhexagon.co
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
27
making. Automatically surfaceinsights from large scaleconsumer conversations usingadvancedAItechnologies
m/dashboards/
VMWARE WorkspaceOneIntelligence
Service which empowersorganizations with richvisualization tools andautomation to help them makedata driven decisions from aunique source oftruth.
Operational
https://www.vmware.com/be/products/workspace-one/intelligence.html
Palantir PalantirIntelligence
PalantirIntelligenceisacomplete,proven solution that is usedthroughout the intelligencecommunity to efficiently,effectively, and securely exploitandanalyzedata,leadingtomoreinformed operational planningandstrategicdecision-making.
Operational
https://www.palantir.com/solutions/intelligence/
TRAPPED:AVRDetectiveStory
Viveport InTRAPPED, theplayer assumestheroleofadetectivewhohastoinvestigateamurdercase.Asthegame progresses and clues startcoming in, it is clear that themurdervictimwasexploitedasavictim of human trafficking aswell.
Operational
https://www.viveport.com/apps/60ae1327-7a87-4e55-9fbe-e5e4c9c99427
InstaVR InstaVR You can analyze users’eyetrackingdataasaheatmapintheauthoringenvironmentandtweakcontentdependingonreferencingheatmap.
Operational
http://www.instavr.co/
Signal Signal Catch trolls in real-time ormanage incorrect informationbeforeitspreadstothepublicandputslivesatrisk,wastingprecioustimeandresource.
Operational
http://www.getsignal.info/emergency-management/
CyberOwl Medula Traceability speeds up action.Medulla’s underpinning analyticsapplies fully retraceable logic.
Operational
https://www.cyberowl.io/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
28
Advanced attackers are typically“lowandslow”,stealthilybuildingup an attack trail. Medullaaccelerates the security analyst’sability to unpick the attack trailbehind the early warning. Thepowerful interface directs theanalyst towards the mostsuspicious activity within nodesand across peer groups orsubsystemsofassets.Thisspeedsup decision-making on earlyintervention.
RecordedFutures
ThreatAnalysis
In need for intelligence from thewidest range of sources in theshortest amount of time. Thespeed and scale required toachieve this are beyond humancapacity alone. Intelligentmachines can connect the dotsacross the broadest set of threatdatasources.
Operational
https://www.recordedfuture.com/solutions/threat-analysis/
PaloAltoNetworks
AutoFocusThreatIntelligence
AutoFocus enables todistinguishthemost important threats fromeveryday commodity attacks.Now, instead of seeing that amaliciouseventhasoccurred,youimmediately know the contextaround an attack, such as themalware family, campaign, ormalicious actor targeting yourorganization. When identified,AutoFocuswillalertyoursecurityteam about high-priority events,enabling you to take swiftactiontomitigatetheirimpact.
Operational
https://www.paloaltonetworks.com/products/secure-the-network/subscriptions/autofocus.html
IBM IBMI2 Access and add to a securerepository that provides acentralized, aggregated view ofinformation from disparatesources.
Operational
https://www.ibm.com/us-en/marketplace/enterprise-intelligence-
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
29
analysis
Proofpoint Social MediaCompliance
Theamountofcontentgeneratedacrossallsocialmediaaccountsislikely too much to siftthroughmanually.SocialPatrolautomatescontent scanning, incidentidentification, alerting,remediation andreporting foryour audits, saving significanttimeandmoney
Operational
https://www.proofpoint.com/us/solutions/social-media-compliance
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
30
MonitoringandIntelligencegatheringtoolsandsolutionsrelatedtosoftware
Company ToolName Features Status:Operational/Research
Webhose.io Dark WebData Feedfor
Enrich evidence collection bytapping into the digital trailcriminalsleavebehind.
Operational
https://webhose.io/
SIXGILL DARK-i Darkwebmonitoringtool. Operational
https://www.cybersixgill.com/
RogueWaveSoftware
IMSL®NumericalLibraries
And PV-WAVE®
Tool which performs advancednumerical analysis techniques fordata mining, forecasting andadvancedpredictiveanalysis.
Operational
https://www.roguewave.com/products-services/imsl-numerical-libraries
CapAnalysis CapAnalysis Tool which provides analysis oflargeamountsofcapturednetworktraffic.
Operational
https://www.capanalysis.net/ca/how-to-install-capanalysis
Rolta IntelligenceDatafusion
Tool with advanced all-sourceintelligence exploitation toolpresentlyavailableinthemarket.Itbridges the gap betweenproprietary, source-specific sensorsystems and Control RoomInformationSystems.
Operational
http://www.rolta.com/industries/homeland-security/homeland-security-solutions/intelligence-data-fusion/
zk-SNARKs Zcash The tool is an emergingcryptographic protocol called azero-knowledgeproof.
Operational
https://z.cash/technology/zksnarks.html
blipAR ComputerVisionAPI
ComputerVisionAPIscanrecognizemillions of objects across 16verticalsincludingcars,faces,logos,
Operational
https://www.blippar.com/comp
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
31
flowers, landmarks, artwork,animals, currencies andmore. TheAPIs into their apps, website orproducts to enable visual search,automatic image processing andtagging.
uter-vision-api
SemptianInternationa
l
SecuritySurveillanceIndex
POMS-SNS uses the professionaldataminingtechnologytodigupthepotential connection betweendifferent groups and individuals,whetherinFacebookorTwitterandshowstheconnectionsvisuallyonachart.
Operational
https://sii.transparencytoolkit.org/search?company_name_facet=Semptian+Technologies
IBMInfoSphereandIBMWatson
DATERA IBMBusinessPartnerDATERAs.r.o.implementedananalyticsplatformbased on IBM® InfoSphere® andIBM Watson® technologies thatenable police to analyze and linkdata,helpingspeedinvestigations.
Operational
http://datera.cz/ibm-i2/
BrightPlanet
Data-as-a-Service
Harvestthedata,curateit,andthendevelopinsightssothatthereisanincreaseonbusinessintelligence.
Operational
http://datera.cz/ibm-i2/
Communicationtoolsandsolutionsrelatedtosoftware
Company ToolName Features Status:Operational/Research
Atos GEMMA ToolwhichfacilitatestheactionofEmergencyResponseOrganizations(EROs)withonesingleinterfacethatcanhandleallmediainputs:totalconversation(voicecall,videocall,SMS)eCall.
Operational
https://atos.net/en/products/defense-mission-critical/homeland-security/emergency-management
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
32
KaiOSPartners
KaiStore ThroughtheKaiStore,millionsofpeoplewillgetaccesstomobileappsforthefirsttime.AlreadyworkingwithgloballeaderslikeFacebook,Google,andTwittertobringtheirappstoKaiOS.
Prototype
https://www.kaiostech.com/
Resolver Incidentmanagementandreportingsoftwareforeventresponseandrecovery
Empowerthepublictosubmitincidentsandreceivetime-sensitivenoticesorservicesrequestsinstantlyviatheopen,onlineWebPortal.
Operational
https://www.resolver.com/apps/incident-management-reporting-software/
TRESITGroup
DIR-S TheDisasterIncidentReportandSecurity(DIR-S)Systemisasoftwareapplicationcustomizableforyoutomanageemergenciesandgiveyouthemaximumamountoftimetorespondandcommunicateinreal-timewiththosethatwillhelp.
Operational
https://www.tresitgroup.com/
Decisionmakingtoolsandsolutionsrelatedtosoftware
Company ToolName Features Status:Operational/Research
geotime GeoTime Toolwhichrealisesrealtimeriskprobabilitiesforfasterresponseorevenprevention.
EuropeanFunded
https://geotime.com/products/geotime/
AIT CrowdTasker
Thistoolfillsthegapbetweenprofessionalresourcemanagementandtaskingsystemsontheonehandandthecrowdsourcingapplicationsontheotherhand.
EuropeanFunded
https://www.ait.ac.at/en/research-fields/crisis-and-disaster-management/community-interaction-
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
33
engagement/crowdtasker/
PREDPOL PredPol PredPolgoesbeyondpredictivepolicingwithCommandAnalytics.CommandAnalyticsisasuiteofhigh-levelfeaturesdesignedforcommandstaff,watch/shiftsupervisors,detectivesandcrimeanalysts.CommandAnalyticsisdesignedtoprovidequickandsimpleaccesstodatafromrecordsmanagementsystems(RMSs),GPStrackingsystems,andotherdepartmentaldatastores.
Operational
http://www.predpol.com/
MonitoringandIntelligencegatheringmobileapplications
Company ToolName Features Status:Operational/Research
Banuba FaceARSDK FaceARSDKincorporatesamixoftechnologies, including facedetection and tracking, eye gazedetection, estimation of distancefrom the smartphone, recognitionofskinandhaircolorandhairstyle,andemotionrecognition,asynergythat creates substantial userbenefitsforvariousapplications.
Operational
https://banuba.com/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
34
Amazon Rekognition Rekognition makes it easy to addimage and video analysis to yourapplications. You just provide animageor video to theRekognitionAPI,andtheservicecanidentifytheobjects, people, text, scenes, andactivities, as well as detect anyinappropriate content. AmazonRekognition also provides highlyaccurate facial analysis and facialrecognition on images and videothat you provide. You can detect,analyze, and compare faces for awide variety of user verification,people counting, and public safetyusecases.
Operational
https://aws.amazon.com/rekognition/
Neura NeuraAPI A moment is a change in the“situation” of the user. In otherwords,itcouldbedefinedaswhenonethingstopsandanotherbegins.For example, when a user stopssleeping and wakes up. It isknowingandenablingaproducttoactatthisexactmomentthatmakesNeurasopowerful.
Operational
https://www.theneura.com/
Communicationtoolsandsolutionrelatedtomobileapplication
Company ToolName Features Status:Operational/Research
Samsung SamsungPhoneCastVR
All apps installed on a Samsungdevice,intoanyone'sprivategardensotheycancheckemails,pingyourfriends, or do anything else enjoydoing on yourmobile phonewhileyouarepresentinVRworld.
Research
https://www.oculus.com/experiences/gear-vr/1239896026125279/
Vrchat Vrchat VRChatoffersanendlesscollectionof social VR experiences by givingthe power of creation to itscommunity.Whetheryou'relookingfornewVRexperiencesorhavean
Operational
https://www.vrchat.net/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
35
ideaofyourown,VRChatistheplacetobe.
vTIME vTIME vTime is the VR sociable networkthat takes the humble smartphoneandtransformsitintoapassporttotheouteredgesbysimplyaddingavirtualrealityheadset.
Operational
https://vtime.net/
AgainstGravity
RecRoom Vibrant and growing virtualcommunitywherepeopleplaywithfriendsnewandoldfromallaroundtheworld.
Operational
https://www.againstgrav.com/rec-room/
Atos Hoox Hooxformissiontargetsaveryhighlevel of security by introducingadditional layersof encryption andpreventionfromphonehacking.
Operational
https://atos.net/en/products/defense-mission-critical/hoox-secure-mobile-communication
RAWDigitalMediaLimited
PoliceCommunity
heNo.1UKPolicingForumforthelatest recruitment discussions andcurrent police news. PoliceCommunity is the busiest policingdiscussions forum in the UK. Withmany members contributing tothousands of topics daily you willalways be sure to hear aboutpolicingrelatednewsdirectonourforum.
Operational
PlayGen ResourceForce
Mobile App for citizen’s supportthrough community policing.Experienceoperating a local policeforce,withnew incidentsendlesslydeveloping, having to allocateoverstretched resources, withlimited information and constantlyunderpressure!
Research (Demo forLondonMetropolitanPolice and City ofLondonPolice)
LogicTreeITSolutions
USPDHUB USPDHub is a two-way mobilecommunication apps developedexclusively for LEAs privatelybrandedtoindividualdepartments.It provides the perfect way for
Operational
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
36
communitiesandcitizenstoreceivenotifications of critical informationimmediately to amobiledevice, aswell as bulletins about missingpersons, stolen vehicles, trafficincidents,etc.TheUSPDHubMobileAppallowscitizenstoeasilysubmittips(anonymouslyifdesired),sendcomments, photos and place non-emergencycallstolawenforcementdepartments with the touch of abutton.
dbSProductions
LOSTPERSON
The Lost Person Behavior App isbased upon the Search and Rescue(SAR) international gold standardreferencetoolonwheretolookforlost and missing persons.EveryPublicSafetyOfficialandsearchandrescue provider needs to knowwherethesubjectmightbe,whattoask,where to look, andwhat todowhen minutes matter. Even inremotelocations,theappfunctionswithoutanetworkconnection.
Operational
VIZSAFE VIZSAFE Vizsafeservesasbothasocialmediacivic network for engaged citizenswho care about their communitiesand a communications tool forpublic safetyminded organizationsto securely share geolocatedphotos/videos and live feeds fromcameras in real-time. Vizsafeenables safer and smartercommunities. Vizsafe includesgeofenced notifications, providingreal-time alerts to users withinareasorregionstheyhaveselectedand for channels/categories theycareabout.
Operational
Appriss,Inc. MOBILEPATROL
Mobile App for sharing info &alerting.MobilePatrolconnectsyouto important safety information,
Operational
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
37
news, and critical alerts for placesyou care about. We partner withpublic safety and law enforcementagencies nationwide so you canreceivetimelyaccesstoinformationthatkeepsyouandyourlovedonessafe. MobilePatrol focusesexclusively on public safety, soimportant information won’t getlost between your friends’ catphotosandthelatestviralvideo!
Rejjee RejjeeTSP MobileAppforlostandfoundgoods.Rejjee’s Law Enforcement Portal(LEP) collects, displays, andanalyzes stolen goods reports,submitted by mobile Rejjee TSPusers.Theportalisaccessibleviatheweb by any law enforcementprofessionalforfree.Itstandardizedstolen goods reports and reportsincidents on a graphically rich UIthatacceleratesdecisionmaking. Itincludes images of the victim,incident location, mapping, aswellas detailed description of itemsstolen. Rejjee is also a tool forinsurancetoreducefraudandhasafeaturethatallowslawenforcementreviewing items to quicklydetermine incidents that requireimmediate follow up versus thoseincidentsthatarebeingfiledmainlyforinsurancepurposes.
Operational
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
0
Appendix 2 EU funded projects
Monitoring/Intelligencegathering
Methodologies
ProjectName:
Focus: Output: EuropeanFunded
PROTON PROTONaimsatimprovingexistingknowledgeontheprocessesofrecruitmenttoorganisedcrimeandterroristnetworksthroughaninnovativeintegrationbetweensocialandcomputationalsciences.
PROTON-Swillgeneratevirtualsocietiesinacomputerlaboratory,enablingtotesttheimpactofdifferentscenariosontheevolutionoforganisedcrimeandterroristnetworksandtherecruitmentofindividuals.
EuropeanFunded
https://www.projectproton.eu/
Cyber-Trust
Aimstodevelop
aninnovativecyber-threatintelligence
gathering,detection,andmitigationplatformtotacklethegrandchallengestowardssecuringtheecosystemofIoTdevices.
Developaprivacy-preservingIoTdevice(vulnerability)profilingframework,sothatanycommunicationswithhighriskdevicesaresubjecttomorethoroughanalysis.
Europeanfundedproject
https://www.cyber-trust.eu/
Training
ProjectName:
Focus: Output: EuropeanFunded
AUGGMED Thegamescenarioswillincludeadvancedsimulationsofoperationalenvironments,agents,telecommunicationsandthreats,andwillbedeliveredthroughvirtualreality(VR)andmixedreality(MR)
Theprojectwilldevelopamultimodalvirtualrealityandmixedrealitytrainingplatformtoenablesingleandteam-basedtrainingofend-userswithdifferentlevelsofexpertisefromdifferentorganisationsrespondingtoterroristandorganisedcrimethreats.
EuropeanFunded
http://www.auggmed-project.eu/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
1
environmentswithmultimodalinterfaces.
Tools/Solutions
TENSOR Thisprojectwillconsiderboththesurfaceanddarkwebanddevelopappropriatetoolstofacilitatethesearching,crawling,monitoringandgatheringofthiscontent
TheTENSORplatformwillextracttextandmultimediaandprovidecategorisation,filtering,analysissummarisationandvisualisationfunctionalitiessupportedbyrobust,automatedaudittrailsthatencompassprivacybydesignanddataprotectionprinciples.
EuropeanFunded
https://tensor-project.eu/
ANITA ANITAaimsatimprovinginvestigationcapabilitiesofLEAsbydeliveringasetoftoolsandtechniquestoefficientlyaddressonlineillegaltraffickingofcounterfeit/falsifiedmedicines,NPS,drugs,andweapons.
ANITAwilldesignanddevelopanovelknowledge-baseduser-centredinvestigationsystemforanalysingheterogeneous(text,audio,video,image)online(SurfaceWeb,DeepWeb,DarkNet)andofflinecontentforfightingillegaltraffickingofdrugs,counterfeitmedicines,NPSandfirearms.
EuropeanFunded
http://www.anita-project.eu/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
2
RED-Alert RED-Alertprojectwillbringdataminingandpredictiveanalyticstoolstothenextlevel,developingnovelnaturallanguageprocessing(NLP),semanticmediaanalysis(SMA),socialnetworkanalysis(SNA),ComplexEventProcessing(CEP)andartificialintelligence(AI)technologies.
Theaimistocollect,process,visualizeandstoreonlinedatarelatedtoterroristgroups,allowingthemtotakecoordinatedactioninreal-timewhilepreservingtheprivacyofcitizens.
EuropeanFunded
https://redalertproject.eu/
SafeMobile
Thisprojectwilldevelopaninnovativecloudplatformdesignedtoeffectivelyidentifyandcombatcyberbullyingeventswhileprotectingchildren’sprivacy.
EuropeanFunded
RAMSES DevelopingasetoftoolsforInternetForensics.
Thisprojectwilldesignanddevelopaholistic,intelligent,scalableandmodularplatformforLawEnforcementAgencies(LEAs)tofacilitatedigitalForensicInvestigations.Thesystemwillextract,analyse,linkandinterpretinformationextractedfromInternetrelatedwithfinancially-motivatedmalware.
EuropeanFunded
https://ramses2020.eu/
ASGARD AnalysisSystemforGatheringRawData
ASGARDwilldeliveranactiveandsustainablecommunitywithalargerepresentationofthedifferentstakeholders.
EuropeanFunded
http://www.asgard-project.eu/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
3
SLÁNDÁIL
EmpoweringEmergencyServicesthroughSocialMedia.AcollaborativeEUproject,usingsocialmediaethicallyinemergencymanagement.
Theprojectaimstoimprovetheinformationreceivedbyemergencyserviceswhileprotectingtherightsofpersonaldataandinformationthatiscollectedfromindividualsusingsocialmedia.Itaggregatesandanalysesinformationfromalltheseparateformsofsocialmediathatcanreliablytransmitdata,andcommunicateeffectiveemergencymessagesinvariedlanguages.
EuropeanFunded
http://slandail.eu/
Communication
Methodologies
ProjectName:
Focus: Output: EuropeanFunded
MEDI@4SEC
Theprojectfocusesuponenhancingunderstandingoftheopportunities,challengesandethicalconsiderationofsocialmediauseforpublicsecurity.
Recommendationsfortheuseofsocialmedia,futureresearchactivitiesbasedongapsandproposedstandards.
EuropeanFunded
http://media4sec.eu/
A4A TheprojectfocusesonimprovingtheeffectivenessofalertandcommunicationtothepopulationduringcriseswithinthecontextoftheEuropeanUnion.
A4Adevelopedanextensiveandinterdisciplinaryalertingframeworkthatintegratesthekeyenablerstoachievesignificantimprovementsintermsofalertspenetration,cost-benefitratioandintendedvs.actualimpactofalertingstrategies.
EuropeanFundedhttps://cordis.europa.eu/project
Training
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
4
ProjectName:
Focus: Output: EuropeanFunded
SMART-CV
TheprojectaimstodevelopatabletopexerciseandtrainingforusebyLawEnforcementAgenciesinEuropewhichsharesbestpracticeandincreasesawarenessofthebenefitsofharnessingthepowerandinfluenceofsocialmediatopreventradicalisation.
TrainingCurricula EuropeanFunded
https://research.shu.ac.uk/centric/project/smart-cv/
AtlasSimulato
r
Atlasprovidesaplatformforrapidscenariobasedseriousgamesdevelopment.Scenariosaretailormadetosuittheneedstheenduserstoenablethemtoachievetheirlearningoutcomes.Thescenariobasedlearninghelpstotrainsituationalawareness,analyticalthinking,problemsolvinganddecisionmakingskills.Thisplatformmakesuseoftechniquesusedtominimisemotionsicknessthatsomepeoplecanbepronetowhenusingvirtualreality.
TrainingPlatformforIOM Operational
https://research.shu.ac.uk/centric/project/atlas-simulator/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
5
SOURCE-SocietalSecurityNetwork
TheaimoftheSOURCENetworkofExcellenceistocreatearobustandsustainablevirtualcentreofexcellencecapableofexploringandadvancingsocietalissuesinsecurityresearchanddevelopment.
TheSOURCENetworkofExcellenceisbuiltuponfivetypesofactivities:networkingactivities,research,informationgathering,educationandtraining,andknowledge-sharing.
EuropeanFunded
http://www.societalsecurity.net/
TARGET Develop a Pan-European Platform for hybrid serious gaming Including training case development tools, standard interfaces, effective integration for third party technologies and content, support for content and technology sharing, licensing and payment.
DevelopadedicatedEuropeanEcosystemforseriousgametrainingofandbetweenSCAFavouringthejointdevelopmentofseriousgamingtrainingcontent,transnationalcollaborativetrainingandamarketforseriousgamingforSCAtraining.
EuropeanFunded
http://www.target-h2020.eu/
Tools/Solutions
SOTERIA Theprojectaimedataimedatdevelopingrecommendationsandatoolboxtoleveragethepositiveimpactthatsocialmediacanplayinemergencies,enablingpublicsafetyorganizations(PSOs)andcitizenstocommunicatebefore,duringandafteranemergencyevent.
EntailedtheintegrationofcurrentICTtoolsforemergenciesandcrisesintotheSOTERIAToolboxinordertoexploretherealpotentialofmobiletechnologiesandsocialmediainemergenciesandcrises.
EuropeanFunded
https://cordis.europa.eu/project/rcn/192050_en.html
POP-Alert
TheProjectpresentedpracticalandflexiblestrategiestoprepare
TheonlineDashboardwouldbethecentralmechanisminaunified
EuropeanFunded
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
6
populationstocopewithcrisesordisasters.
systemofwarningcitizensofdangerandprovidingthemwiththemostup-to-dateandrelevantinformationinthecaseofamajorincident.Theideaisthatduringanemergencysituation,theDashboardwouldbe‘owned’bythelocalauthorityresponsibleforcoordinatingthelocalresponse.
https://cordis.europa.eu/result/rcn/191688_en.html
geotime GeoTimeCRT Toolwhichcreateslocationpatterns.
EuropeanFunded
UNIMunster
GDACSmovile Atoolwhichaimstoevaluatetheappropriatenessoftheappliedsemanticsbetweencitizensandcrisismanagers.Weintroduceandinvestigatecategoriesandpictogramsasatranslatorenablinganeffectiveincentivemanagementbetweenthetwomainactors.
EuropeanFunded
DecisionMaking
Methodologies
ProjectName:
Focus: Output: EuropeanFunded
MINDb4ACT Theproject'smaingoalwillbetodeliverpolicyrecommendationsextractedfromvalidatedresultsobtainedfromfourkindsofinterventions-researchactions,exchangesamongLEAs,strategic-policy
CVELivingLabMethodology,Policyrecommendationsandtrainingcurricula
EuropeanFunded
https://mindb4act.eu/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
7
exercises,trainingcoursesandpilotprojects
Tools/Solutions
TRILLION Theprojectisdevelopingitsowncommunitypolicingsolution,connectedalsotoexistingsocialmedia.
TRILLIONdeliversafully-fledgedplatformtosupporttheextensivecollaborationbetweencitizensandLEAs.Theoperationalenvironmentoftheplatformisnotlimitedtoanon-goingcrisis,butalsoextendstotheperiodbeforeitthroughearlyidentificationandpreventionofemergingrisks.TRILLIONdeliversacomprehensiveservicebasedplatformandmobileapplicationsthatsupportreal-timecollaborationamonglawenforcementagents,firstrespondersandcitizenswhilstensuringthatprivacyanddataprotectionaretakenintoaccount.
EuropeanFunded
https://trillion-project.eng.it/#/
MEDI@4SECTheEmergingRoleofNewSocialMediainEnhancingPublicSecurityGrantAgreementno700281
8
REVEAL REVEALaimstoadvancethenecessarytechnologiesformakingahigherlevelanalysisofsocialmediapossible.Theprojectwillenableuserstorevealhidden‘modalities’suchasreputation,influenceorcredibilityofinformation.
TheprojectdevelopstoolsandservicesthataidinSocialMediaverification.Itlooksatverificationfromajournalisticandenterpriseperspective
EuropeanFunded
https://revealproject.eu/
LETSCROWD LawEnforcementagencieshumanfactormethodsandToolkitfortheSecurityandprotectionofCROWDsinmassgatherings.
Theprojectdevelopsariskassesmentmethodology,apolicymakingtoolkitandasetofhumancentredtoolsforLEAs,includingrealtimecrowdbehaviourforecasting,innovativecommunicationprocedures,semanticintelligenceappliedtosocialnetworksandtheinternet,andnovelcomputervisiontechniques.
EuropeanFunded